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Our growing Product team is looking for a Senior Backend Engineer to help refine our existing APIs (.NET Core) that support our recently launched web (Vue.js and React.js) and mobile (React Native) apps. We're looking for a dynamic engineer who is no stranger to building well-designed and performant APIs that support complex business rules and workflows.
You will begin by learning our existing product offering and familiarize yourself with our Vue.js and C# .NET codebase. As you grow in your understanding of our business logic, you will contribute your API experience to help architect and support more features to our existing SPA and mobile app.
What You'll Do
- Drive back end architectural decisions, developing a maintainable and reliable set of edge applications
- Collaborate with other teams to build shared microservices that serve many applications and scale independently
- Enable our Product team to tap into valuable data sources and build incredible features for our customers
- Flesh out user stories to be consumed by the rest of the team
- Present ideas in the form of lunch and learns to technical staff and help shape our technical landscape
- Provide constructive feedback on pull requests to increase code quality
You First 90 Days
In your First 30 Days, you will immerse yourself in our culture, product and tech stack. You'll collaborate with our team to grow in your understanding of our product offering (C# .NET) and new web (Vue.js) and mobile (React Native) applications. You’ll contribute to defining a technical roadmap that takes scalability, testing and performance into account and present a gap analysis of what can be done even better. You’ll become a contributing member of our efficient and effective SDLC process. You’ll take on development items to get your hands in our current web and API stack.
In your First 60 Days, you will work with and understand the nuances of our team. You’ll create and help work on a backlog of technical infrastructure work related to our platform and API identified in your First 30 Days. You’ll co-create a backlog of work to systematically add new features from which the entire team can pull work items from.
In your First 90 Days, you will help instill the discipline of effectively monitoring and creating work items from production issues. You will advance our tech stack by evolving the technical roadmap and future deliveries. You’ll play an influential role in hiring additional engineers to our growing Product team.
Who You Are
- 7+ years experience .NET development; .NET Core preferred
- 4+ years experience with SQL Server
- 2+ years experience working with an API/Platform team
- Experience working in an Agile development environment
- Strong interpersonal and communication skills
- Excellent technical design, problem-solving and debugging abilities
- Bachelor's in Computer Science or equivalent
Your Differentiators
- Ability to work and interface with team members remotely
- Prior experience with React.js, React Native and/or Vue.js
Our Values
- We are a Team. Employees, customers, and partners working together.
- We are Customer-Focused. Customers are the heart of everything we do.
- We are Driven. Seeking exceptional outcomes.
- We Own our Success. Every employee has a stake in our company.
- We do the right thing and have fun in the process.
Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.
Job Benefits:
- We pay 100% of monthly premiums for our employees, 50% for dependents
- 401(k) with employer match and immediate vesting
- Reimbursement to help pay for your cell phone and internet plans
- Open PTO policy
- Remote work culture
- Free onsite gym
- Professional development budget
- Short- and long-term disability
- Paid parental leave
- Employee stock options
Time zone: (GMT-07:00) Mountain Time +/- 2 hours
About Applied
Applied is the platform for unbiased hiring.
We’re pushing back against outdated hiring practices by rearchitecting the process and leaving CVs behind. Our product is born out of scientific research, data-driven methodologies and has a purpose: it removes flawed signifiers, mitigates systemic inequalities, and surfaces the best candidates, taking the guesswork out of hiring.
Given what we do, we’re keen to build diverse teams and offer flexible and part-time working hours. We trust people to work enough hours to do good work, at times that suit you and your team.
You can read more about us in the New York Times, Harvard Business Review, TechCrunch and New Scientist and learn more about how we give Candidates useful feedback here.
About Our Engineering Team
A note about our team: we place high value on trust, communication, ambition, empathy, accountability, user & data driven decisions, and have a bias towards action and curiosity.
We’re a team who:
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Are passionate about making high quality digital products that add real and meaningful value to people's lives
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Can collaborate effectively, inspire those around them, and start from a position of empathy.
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Understand the business objectives, the needs of the broader team and work with product managers to prioritise accordingly.
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Are comfortable working in an early-stage environment, and the uncertainty (fun!) that change can bring. Get the right balance between beautiful code, and getting things done.
The Role
We’re changing the way hiring is done for good and need to scale our engineering team to build great features for users on an infrastructure that's fit to scale with us. We want to build a platform that's as much of a pleasure to work on as a developer as it is to use as a customer!
We have a great starting point: 100s of customers that love us, a mature and easy deployment process, good test setups, nice infrastructure (Lambda, Fargate, ECS, Terraform, Elasticsearch...) and a nice tech stack (Node.js, Vue). We have big plans to ensure scalability and developer experience - decoupling as much as we can, moving to Typescript to help us write safe code easily and using functional approaches to ramp up modularity and maintainability.
In your first 6 months at Applied you'll:
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Make big contributions to our product. You'll be deploying to production on day one and getting stuck into our scrum process from the very start.
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Be involved in product design - as engineers we care about our users and work closely throughout the product design process to ensure we deliver great features quickly.
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Get to know (and work on) the entire product + infrastructure.
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Work to improve our infrastructure, tooling and tech stack.
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Shape our process - we love a good retro and continually inspecting and improving how we work is core to how we work as a team.
You'll benefit from:
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Equity in the business
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Wellbeing benefit and access to Spill
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Remote working budget
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Internet stipend
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Learning & development budget + progression support
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Involved in other aspects of the business, from strategy, management and training, to shaping team culture
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Being part of something that's both commercially successful and socially important
We’re working remotely first and finding better options for folks who need an office. Our general aim is to have 2 away days throughout the year so we can all meet in person at least a few times a year.
Next Steps
Our process is progressive - Instead of submitting a CV, you’ll answer 5 work-related questions. Our goal is to assess your approach to a problem, and better understand what knowledge and skills you have.
If you work at Applied, you'll need to search for things, so feel free to do this during the application as it isn’t a test.
Your answers will be anonymized, randomized and reviewed by the team. We use these scores to shortlist for interview where we will do a tech design session as a team, a pair programming task and a reverse interview where you get to ask us questions.
We also think giving feedback is incredibly valuable for candidates, so at the end of the process you'll see how well you performed during the application process.
Right to work: We are open to engineers who live within a 4 hour timezone of London, UK. In these instances, we work with an EOR. However, we do NOT provide visas in order to move to the UK, so please only apply if you have a right to work in the country where you reside in.
Expected duration of this application process: 2 months.
Job Benefits:
- Share Options plan
- Additional parental leave
- Flexible Working
- Wellness Programs
- Pension
- Pet-friendly office
- Additional Holiday
- Regular Tech Learning and Development Days
Time zone: (GMT+00:00) London +/- 4 hours
Our job is to help with a preliminary diagnosis of Dementia, with emphasis on Alzheimer’s Disease. We focus on helping healthcare experts, pharmaceutical companies and policymakers making informed decisions regarding patients and their cognitive status. We are a tech-based startup that focuses on data science, machine learning, and B2B solutions.
Role
As a Machine Learning Software Engineer, you help design, develop and deploy multiple features for the services offered. Leveraging your expertise to help implement a complex product while ensuring high-quality solutions and performance.
Responsibilities
- Design product solutions according to the needs of the customer (e.g. clinicians, pharma industries, policymakers, etc.)
- Design and implement Machine Learning models for text and audio classification.
- Experiment with new features and representations that will enhance the performance of the deployed solutions
- Automate the experimentation and model deployment processes
- Predict the future, like modeling whether a patient is likely to exhibit cognitive decline.
- Deploy the models and services offered while ensuring the scalability and robustness of the solutions
- Be proficient with MLOps best practices
- Personalize the end user’s experience
- Design and create insightful dashboards and reports for the end-users.
- Develop business-relevant conclusions from data
- Work with various stakeholders with different backgrounds (researchers, UX professionals, designers, etc)
Benefits
- Bucketfuls of challenging problems to solve, so hopefully that's your thing!
- One of the best learning experiences of your life. You'll get to work with extremely smart and capable people, with interdisciplinary background
- Very competitive salary
- Choosing your own working conditions is one of our strongest beliefs
Skills & requirements
Technical knowledge is critical, but attitude is even more important. We're looking for people that like to walk the uncertain path and want to discover how to do things that haven’t been done before. We are a team and are looking for team players. We are looking for people that only see challenges, not obstacles. We are disrupting the market so where others find problems we provide solutions.
Minimum qualifications
- MSc of PhD degree in Computer Science or related engineering field
- 5+ years of work experience in software and ML engineering
- Hands-on experience with Python ML and data management toolkits (scikit-learn, pandas)
- Hands-on experience in working with relational databases
- Hands-on experience in MLOps
- Hands-on experience in deploying models at scale
- Familiarity with Git or similar version control systems
- A strong sense of ownership in your work
- Fluent English is a pre-requisite
- Strong analytical, problem-solving and critical thinking skills
- Ability to work under tight timelines for multiple product deliveries
- The desire to build, launch and iterate on products with limited direction
- The ability to guide a team of developers according to the product design
Nice to have
- Experience in web development with Flask
- Experience with Docker and Kubernetes
- Experience with cloud platforms (GCP, AWS, Azure, etc.)
We have lots of roles to fill and interesting projects to work on. We make a difference in people's lives - you can too if you join us! This role will have a deep impact across the organization.
We're growing, we're hiring, and we're looking for awesome people! If you want a basic job, look elsewhere. If you want to be part of an amazing, tight, and mission-driven team, look no further.
This is a rare and exciting opportunity to join a startup that already has global momentum and work closely with the CTO. Lots of room for growth with the company.
Join us and help us make a difference for people around the world.
If you're passionate about what you do, you do it well, and are looking to be a part of an awesome movement, BurnAlong is the right place for you.
We're currently searching for someone to handle our Systems (Site) Reliability & Security as a DevSecOps Engineer to work on critical initiatives.
We are looking for a problem solver, not just a doer. Become part of a culture of integrity, innovation, and creativity as we revolutionize an entire industry.
Ideal candidates need not apply. Exceptional and motivated applicants only. Join us as we help people & businesses achieve better outcomes.
Job Summary:
We're looking for someone who understands what it's like to be part of a startup; someone who works hard and has the optimism to plow through any challenge with a positive attitude.
We're looking for the perfect fit for the team, not the role - as long as you have a strong skills, a desire to learn, and a positive attitude, we want to hear from you!
Qualifications and Skills:
- Ci/Cd Pipeline Development and Automation
- Python Coding Skills For Scripting & Automation
- AWS: Various Services and Security (ELB, EC2, RDS, Cloudwatch, Cognito, S3, Transcode, Transcribe, Sagemaker)
- Good Organization and Written Communication Status (e.g., Configuration Specs & Internal Audits)
- Structured Problem Solving and Root Cause Analysis (e.g., 5-Ys)
- Security: ISO 27001 or HiTrust Framework Familiarity (or Equivalent)
- Quality/Reliability System Thinking or Experience (e.g. Iso 9001, Six Sigma) a Plus
- Good Communication, Planning/Organization & Teamwork Skills (Some Supplier Facing)
- 3+ Years Hands-On Experience
About you:
- You are a good person and recognize others are too. You maintain respect of others while working through tough challenges and tight timelines;
- You're passionate about building a great product and you're a quick learner who is passionate about code. You take initiative to self-teach when needed;
- âÂÂAbility to work independently and as part of a team with a strong attention to detail.
- You approach problems from a product perspective, thinking through how the user will interact with what you're building;
- You have strong communication skills. You ask questions, let others know when you need help, and tell others what you need;
- You're a problem solver. You believe the best work is the result of finding the simplest solution to complex challenges;
- You have a strong desire to learn and try new things!
About BurnAlong:
When friends want to play video games together but can't do so in person, they play online together.
When we can't do an in-person meeting, we connect using tools like Zoom, Skype, FaceTime or google hangout.
When we can't make it to the gym with friends, why should we be stuck at home working out to solo, one-directional experiences⦠with instructors who we don't know?
BurnAlong comes to solve the problem, of life often getting in the way of staying mentally and physically fit -- especially with your friends and instructors who you know and trust from your local gym, studio or wellness professional. We have 45+ categories to choose from and more than 10,000 classes.
Whole Mind, Whole Body, Whole Life.
We've built BurnAlong - to bridge the gap between online and in person - to help those who are struggling to keep wellness and fitness engaging and social.
How?
On BurnAlong you can take classes live online with the friends you invite and your favorite local wellness instructors. Less Hollywood and more neighborhood - authentic people helping each other stay connected and fit (mentally & physically)⦠it's a surprisingly cool experience and exploding.
Apply Now and Join Us.
This is a rare and exciting opportunity to join a startup that already has global momentum. Check out our site for more: http://www.BurnAlong.com.
Apply today - we want to hear from you!
Bitwave is a rapidly expanding startup that specializes in software for businesses that use digital assets and crypto. Our platform provides cryptocurrency accounting, tax tracking, bookkeeping, digital asset treasury management, crypto AR / AP tooling, and we recently added full DeFi support (lending pool, liquidity pools, NFTs, etc).
We're looking to hire a talented developer with a love for Blockchain and Smart Contracts to join our growing team.
In this role you will:
- Develop Ethereum / BSC smart contracts in Solidity or Vyper
- Obsess about the security of smart contracts and coordinate with external auditors
- Understand L1 and L2 chains, and have a deep understanding of the innards of various blockchains
- Collaborate cross-functionally with other teams to build performant and robust blockchain-based solutions, and to develop integration design and estimates on design and development services
- Understand smart contract development cycles, truffle, and testing process
- Develop or contribute to the development of dApps and understanding of Web3.js
- Partner with product management to define the requirements and prototype and design new features
- Develop high-level and detailed user flow diagrams, wireframes, storyboards, mockups, and protos to effectively communicate interaction and functional design
- Be a key player in our agile process
Preferred Qualifications
- Interest in digital assets, decentralized finance, and cryptocurrencies
- BS degree in Technical expertise area (CS, Mathematics, etc)
- 4+ years of experience in building enterprise software and coding
- 1+ years of experience working on cloud software and
- 2+ year of experience with blockchain and smart contracts (Ethereum, Hyperledger, Solidity, Vyper, etc)
- Experience developing distributed systems
- Experience with Java, Python, Golang, or similar languages
- Hard-working, dedicated, data-driven
- Ability to excel both independently and work cross-functionally
- Demonstrated commitment to understanding and prioritizing the needs of the customer
- Excellent written and verbal communication skills
- Experience with agile tracking tools, CI / CD, GCP
Bonus qualifications:
- Financial products, ERP systems, or similar
- Data transform and data syncing skills
Are you someone who likes to solve complicated problems using cutting-edge technology? If so, this job might be for you.
What this role is:
You will design, develop, and test features to enhance the Genesys Salesforce integrations. Additionally, you will be responsible for building and maintaining our integration ecosystem. You will have the opportunity to build deep integrations with other telephony providers, customer relationship management software, and the AWS ecosystem.
What this role isn’t:
As a Senior Software Engineer, you will be responsible for the day-to-day development and maintenance of your team’s features. This role isn’t building HTML templates or simple single-page sites. You will be creating complex features from design to the actual deployment of your work.
What you’ll bring to the table:
To be successful, you need to have a strong understanding of modern web user interface frameworks and REST API solutions. We need people who are strong problem-solvers that want to make significant contributions to our team and product. You need to be curious and keep abreast of new tools and technology. Being resourceful and detail-oriented is also a key to success on our team.
Some details about what you will do:
· Standup with the team for open communication, idea sharing, supporting other team members, answering questions.
· Participate in code reviews to learn and grow as well as to help your team members learn by providing helpful feedback.
· Develop integrations with Salesforce.
· Unit, integration, and manually test code that you've developed.
· Look for areas of improvement with the code, architecture, and infrastructure.
· Answer questions for other team members.
· Openly communicate progress and concerns.
Minimum Requirements:
· You’ll need 5+ years of relative JavaScript experience. The more experience you have with Ember, Angular, Node, or React the better.
· You also need to understand REST APIs.
· You will be part of the team from day 1 so you need to contribute to the group.
· The problems we are trying to solve aren’t easy. You need to be willing to step in and help find solutions to the complex challenges.
· We don’t just lock ourselves in the office all day. Having strong communication skills is a must for our team.
Benefits
- Medical, Dental, and Vision Insurance
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off
- 401(k) matching program
- Adoption Assistance
- Infertility treatments
See more Genesys benefits information at https://mygenesysbenefits.com/
Covid-19:
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least September 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
About Genesys:
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Job Benefits:
- Medical, dental, prescription, vision, and mental health insurance
- Yearly internal hackathon
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open time off
- 401(k) matching program
- Adoption assistance
- Infertility treatments
- Charitable giving and volunteer opportunities
- Wellness Incentive Program
Time zone: (GMT-05:00) Eastern Time +/- 4 hours
The Digital UI Team at Genesys is looking for a talented Senior Software Engineer who will primarily focus on web development and application architecture. Genesys Cloud is a cloud-based contact center and communications platform in hypergrowth mode. This team focuses on building compelling agent experiences and the architecture/frameworks on which the UI runs.
About you:
- Extensive experience with JavaScript
- Exposure to modern ECMAScript features will be needed (e.g. Promises, async/await, classes, etc.)
- Experience with TypeScript
- Extensive experience building SPA web applications (JavaScript, DOM, CSS, etc. )
- Extensive Exposure to one or more web dev frameworks (React, Vue, Angular, Ember)
- Knowledge of various state-management frameworks/techniques/approaches
- Experience working with browser JS APIs (e.g. DOM, postmessage, localstorage, etc.)
- Experience working with iframes
- You have experience working with design patterns and building composable software
- Knowledge of the node ecosystem and JavaScript tooling (e.g. babel, webpack, rollup, etc.)
- A version control tool and process (e.g. git and git-flow)
- Continuous delivery of cloud-based software
- 5+ years of experience in architecting
About the work:
- Help build our Agent UI; focusing on composability and quality architecture
- Help modernize some of the legacy UIs we have into modern frameworks and architecture
- Work with other development teams; assisting them with using any cross-team architecture and in-house frameworks we develop
- Work with product and UX teams to field requests and build generic solutions that benefit all our customers/stakeholders
- Help with continuous delivery, tooling, scripts, etc.
- Involved in all aspects of software development from design to deployment
Some of the benefits of working with us:
- Working with a talented, passionate team of developers
- Working with a modern tech stack (Cloud-based microservices platform, State-of-the-art webapp pipeline)
- Great culture (Weekly tech talks, meetups, workplace events/celebrations, movie outings, etc.)
- Team committed to work-life balance
- Ability to work from home or remotely as needed
- Annual budget for technical conferences and career development
Benefits:
- Medical, Dental, and Vision Insurance
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off
- 401(k) matching program
- Adoption Assistance
- Infertility treatments
See more Genesys benefits information at https://mygenesysbenefits.com/
Covid-19:
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least June 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
About Genesys:
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Job Benefits:
- Medical, dental, prescription, vision, and mental health insurance
- Yearly internal hackathon
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open time off
- 401(k) matching program
- Adoption assistance
- Infertility treatments
- Charitable giving and volunteer opportunities
- Wellness Incentive Program
Time zone: (GMT-05:00) Eastern Time +/- 4 hours
At Genesys, we’ve built the best cloud-based Customer Experience (CX) service offerings ever. It was built from the ground-up in the cloud and handles millions of interactions per day. We have hundreds of services and thousands of AWS EC2 instances deployed across global environments, and we push out dozens of product builds per day using a top-notch CI/CD pipeline.
The Genesys Cloud Unified Communications (UC) team bridges the gap between our platform and popular platforms such as Microsoft Teams and Zoom. As a Software Engineer on the Unified Communications team, you will develop state-of-the-art cloud-based microservices. You will work in a fast-paced, friendly environment where collaboration, continuous change, innovation, and experimentation are a given. Work with industry-leading technology like AWS Lambda, Node.js, TypeScript, Java, Redis among others.
Successful Cloud Software Engineers will:
- Understand why security, logging, metrics and test automation are important and believe this to be a first-class component of new development
- Propose practical solutions, not just describe problems
- Be driven to get results and adapt to challenges
- Be proactive and learn to anticipate/handle most issues
- Demonstrate a high level of curiosity and keep abreast of the latest technologies
- Show pride of ownership and strive for excellence in everything you do
Major Responsibilities/Activities:
- Continuously improve production microservices without downtime
- Design, development, and testing of features/functions delivered via platform components and services that are highly scalable, available and reliable
- Stay current with industry developments and new trends
- Recommend new technologies as components of a solution when appropriate
- Take ownership of features beginning to end: from design documents and reviews to acceptance testing and deployment
- Understand & comply with PCI and HIPAA
- Adhere to Genesys Code of Business Conduct and Ethics
Minimum Requirements:
- 2+ years of experience in software engineering
- Proficient software development with a focus on server-side development using Node.js, Java or similar stack
- Experience with the full application lifecycle from development through deployment and support
- Working experience with REST API back-end services
- Familiarity with NoSQL or traditional RDBMS databases
- Unit testing and automation experience
The ideal candidate would also have experience with:
- Node.js + NPM
- Unit testing frameworks such as Mocha
- JavaScript/TypeScript, Java, and other languages
- AWS technologies such as AWS Lambda and DynamoDB
- Experience working with open source projects
- Scalability and availability in distributed systems
- CI/CD experience
Benefits
- Medical, Dental, and Vision Insurance
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off
- 401(k) matching program
- Adoption Assistance
- Infertility treatments
See more Genesys benefits information at https://mygenesysbenefits.com/
Covid-19:
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least June 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
About Genesys:
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Job Benefits:
- Medical, dental, prescription, vision, and mental health insurance
- Yearly internal hackathon
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open time off
- 401(k) matching program
- Adoption assistance
- Infertility treatments
- Charitable giving and volunteer opportunities
- Wellness Incentive Program
Time zone: (GMT-05:00) Eastern Time +/- 4 hours
The Genesys Cloud Analytics platform is the foundation on which decisions are made that directly impact our customer’s experience as well as their customers’ experiences. We are a data-driven company, handling tens of millions of events per day to answer questions for both our customers and the business. From new features to enable other development teams, to measuring performance across our customer-base, to offering insights directly to our end-users, we use our terabytes of data to move customer experience forward.
I
n this role, you’ll partner with software engineers, product managers, and data scientists to build and support a variety of analytical big data products. The best person will have a strong engineering background, not shy from the unknown, and will be able to articulate vague requirements into something real. We are a team whose focus is to operationalize big data products and curate high-value datasets for the wider organization as well as to build tools and services to expand the scope of and improve the reliability of the data platform as our usage continues to grow on a daily basis.
As a member of the team, you will:
- Develop and deploy highly-available, fault-tolerant software that will help drive improvements towards the features, reliability, performance, and efficiency of the Genesys Cloud Analytics platform.
- Actively review code, mentor, and provide peer feedback.
- Collaborate with engineering teams to identify and resolve pain points as well as evangelize best practices.
- Partner with various teams to transform concepts into requirements and requirements into services and tools.
- Engineer efficient, adaptable and scalable architecture for all stages of data lifecycle (ingest, streaming, structured and unstructured storage, aggregation) in support of a variety of data applications.
- Build, deploy, maintain, and automate large global deployments in AWS.
- Troubleshoot production issues and come up with solutions as required.
This may be the perfect job for you if:
- You have a strong engineering background with ability to design software systems from the ground up.
- You have expertise in Java, Python or similar programming languages.
- You have experience in web-scale data and large-scale distributed systems on a cloud infrastructure.
- You have a product mindset. You are energized by building things that will be heavily used.
- You have engineered scalable software using big data technologies.
- You have worked on and understand messaging/queueing/stream processing system.
- You have deep knowledge of Kafka, Flink, or Druid.
- You design not just with a mind for solving a problem, but also with maintainability, testability, monitorability, and automation as top concerns.
Technologies we use and practices we hold dear:
- Right tool for the right job over we-always-did-it-this-way.
- We pick the language and frameworks best suited for specific problems. This usually translates to Java for developing services and applications and Python for tooling.
- Packer and Ansible for immutable machine images.
- AWS for cloud infrastructure.
- Infrastructure (and everything, really) as code.
- Automation for everything. CI/CD, testing, scaling, healing, etc.
- Apache Flink and Apache Kafka for stream processing.
- Amazon DynamoDB, Postgres, Amazon S3, and Redis for query and storage.
Benefits
- Medical, Dental, and Vision Insurance
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off
- 401(k) matching program
- Adoption Assistance
- Infertility treatments
See more Genesys benefits information at https://mygenesysbenefits.com/
Covid-19:
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least September 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
About Genesys:
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Job Benefits:
- Medical, dental, prescription, vision, and mental health insurance
- Yearly internal hackathon
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open time off
- 401(k) matching program
- Adoption assistance
- Infertility treatments
- Charitable giving and volunteer opportunities
- Wellness Incentive Program
Time zone: (GMT-05:00) Eastern Time +/- 4 hours
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty.
Why Genesys needs you
We are investing 1 billion dollars in R&D over the next 4 years and need the right individuals to turn that investment into innovation. Genesys is bringing that innovation to customers through multi-cloud deployments in AWS, Azure, and Google Cloud.
Connections matter, at certain times with greater urgency. Whenever the moment, our technology facilitates those connections creating experience as a service. Our team members own their critical services and words like scalability, resiliency, and automation are at the heart of every line of code we write.
What you’ll do
- In this highly visible position within Genesys, you will be setting the direction for our Engage Multi-Cloud architecture. This includes areas like deployment, capacity planning, scalability projections, reliability, disaster recovery, performance, security and operating margin of the product. Your background in cloud architectures will aid in your success in this role.
- You will provide a technical roadmap and architecture for the Engage Multi-Cloud platform which is based on Docker and Kubernetes. This will all take place in a continuous integration and delivery environment where your solid DevOps experience will be an added dimension into the architecture. By owning this architecture, you will be also be involved in the following:
- Drive change for multi-cloud technology strategies across Research and Development for system availability, scaling, security, observability and operating margins
- Deep understanding of Containers (Docker), Orchestrators (Kubernetes), Helm Charts
- Understanding of Load-balancers (nginx), API Gateways (Kong, Ambassador), Service Mesh (Envoy, Istio), Service Discovery (Consul), SDN, Secrets Management (Vault)
- Queue and Data Services e.g. ElasticSearch, Postgres, Kafka
- Deep focus on observability e.g. Helm Charts, Prometheus, Grafana, Fluent Bit, statsd, Kibana
- Drive stack observability Log Management, Metrics Aggregation pipeline, system alerts etc.
- Working with Engage Multi-Cloud customers from an architectural perspective and providing best practices for operating the engage stack and increasingly making it turnkey
Who you are
- Bachelor’s degree in computer science
- Distributed systems engineering principles applied to scaling mission-critical service applications.
- Experience in operating and managing Kubernetes technologies across multiple platforms (Azure AKS, Openshift, AWS EKS, Google GCP, Pivotal), Terraform
- Strong distributed systems engineer with a deep understanding of large scale distributed microservice and serverless based systems
- Strong hands-on skills in prototyping and experimentation, analysis
- Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations
Benefits
- Medical, Dental, and Vision Insurance
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off
- 401(k) matching program
- Adoption Assistance
- Infertility treatments
See more Genesys benefits information at https://mygenesysbenefits.com/
Covid-19:
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least September 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
About Genesys:
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Job Benefits:
- Medical, dental, prescription, vision, and mental health insurance
- Yearly internal hackathon
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open time off
- 401(k) matching program
- Adoption assistance
- Infertility treatments
- Charitable giving and volunteer opportunities
- Wellness Incentive Program
Time zone: (GMT-05:00) Eastern Time +/- 4 hours