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Customer Success Engineer - Cloud Specialist

Remote position, but candidates in Eastern, Central, and Mountain Time Zones preferred.

ThreatWarrior is seeking a Customer Success Engineer (CSE) who will help us build upon, implement, and support our growing base of customers. This is a key customer focused role, one that requires working closely with our customers, partners, sales, and engineering teams. We are looking for someone who can hit the ground running in a fast-paced and quickly growing environment.

Your network and cybersecurity knowledge will be invaluable, becoming the customer's trusted advisor regarding ThreatWarrior on their network, for both pre-sale and post-sale deployments. During the pre-sale cycle, you will architect and deliver Proof of Values (POVs). After the sale, you will architect full deployments and ensure successful deployment and customer success.

Using knowledge of the customer and your expertise in ThreatWarrior and cybersecurity, you will drive ongoing adoption of ThreatWarrior while following industry best practices to ensure customers understand and maximize value from their investment.

This role requires interaction with enterprises at the senior level (CISO), as well as with their technical IT and Security teams.

The candidate will work effectively in cross-functional teams and be committed to advancing a culture of innovation, commitment to customer success, and fun.

This role requires patience and discipline with the ability to react quickly and calmly. You will be responsible for ensuring that the customer experience remains positive throughout the lifecycle of their support interactions.

Candidates must be comfortable in a start-up environment, must be self starters, strategic and result-driven, with a proven track record of driving customer success.

Due to potential Federal contract requirements, applicants must be US citizens.
Travel Requirements: Up to 25%

Your Day to Day Responsibilities:

• Be the trusted adviser and technical authority to the customer for solution architecture and integration decisions.
• Respond to customer questions and queries, escalating if you are unable to resolve.
• Share the latest ThreatWarrior innovations and drive further use and adoption of the platform.
• Provide feedback to R&D teams on functionality that would benefit customers.
• Present, discuss, and demonstrate ThreatWarrior capabilities to IT leaders and information security professionals as required.
• Strengthen the customer bond through meaningful and informative conversations.
• Be able to remain calm while multitasking and working under pressure in a fast-paced environment.
• Collaborate with your colleagues on investigations and escalations.
• Develop customer-facing content (e.g. knowledge-base, how-to guides).
• Engage with Engineering teams to provide prompt and high-quality workarounds and solutions.
• Review user-configured system changes for security implications and recommend improvements.
• Become a product expert in ThreatWarrior.
• Be accountable for the delivery of Proof of Value implementations from end to end and for driving customer engagement.
• Be available for limited on-call/out-of-hours support for weekends/national holidays.
• Execute established Customer Success programs consistently and accurately.
• Provide exceptional product support for all ThreatWarrior's customers and field teams.
• Proactively identify new issues and drive their resolution.
• Identify, qualify, and document product, hardware, software, and process improvements.

What You Bring to the Team:

• Have experience and proven ability to effectively work autonomously and as a part of a wider team in an innovative and fast-paced environment whilst delivering to deadlines.
• Manage multiple modes of customer communication (email, web, phone, and chat).
• Have excellent attention to detail, with experience in customer-facing positions; showcase excellent communication skills, both verbal and written.
• Present highly technical information to non-technical audiences.
• Show enthusiasm for innovation, experimentation and self-development.
• Demonstrate strong analytical and problem-solving skills.
• Act as a good team player: self-confident, motivated, and independent, with tenacity and drive.
• Provide expertise and troubleshooting relating to network traffic (TCP/IP / UDP) along with a core understanding of networking principles and application protocols.
• Adapt to the demands of large enterprise clients, including hardened security requirements.
• Understand current security technologies and risks, including experience with security appliances and security software.
• Understand virtual environments (VMWare, CSPs, and Containerization).
• Diagnose customer issues, including lab reproduction if necessary.
• Have expertise in Linux-based systems, their management, operation, and application stacks.
• Understand common cyber security vulnerabilities and exploitation techniques.
• Deep Experience with cloud technologies such as AWS, GCP, and Azure.
• Experience with scripting languages and automation for cloud environments and marketplaces like Terraform, AWS CloudFormation, and GCP Deployment Manager.
• Deep knowledge of Cloud (AWS, GCP, and Azure) networking and security concepts
• Familiar with cloud traffic mirroring.
• Excellent understanding of TCP/IP network protocol suite including packet capture analysis.
• Excellent understanding of IAM, including cloud accounts, services, roles, and permissions.
• Perform other duties as assigned.

You are Flexible and Ready for Anything

• The cybersecurity industry is rapidly changing and we build products that evolve to protect our customers from the latest threats. We pride ourselves on being one step ahead of attackers and preparing for what's to come.
• You are comfortable in a start-up environment, a self-starter, and possess the fundamentals required to contribute to the role defined above.

Plus/Desired:

• Experience in data interchange between dissimilar systems.
• Experience with scripting languages such as Python, JavaScript, and BASH.
• Experience with support and incident response procedures and practices.
• Cybersecurity certification.

How to Apply:

Thank you for including us in your job search. Please submit your resume and a cover letter to let us know why you feel we are a good match. All applications are reviewed quickly because we respect your time. Please make note that due to potential Federal contract requirements, applicants must be US citizens.

About ThreatWarrior:

ThreatWarrior is a leader in cloud-native network detection and response, helping organizations see, learn about, and act to stop cyber threats before they cause damage. The cyber defense platform delivers true signal through the noise to eliminate alert fatigue and keep analysts focused on critical threats. ThreatWarrior escalates the most serious threats to the people who need to see them, filters out low-value events from being a distraction, and helps cybersecurity professionals prioritize their work with far greater efficiency.

ThreatWarrior combines unsupervised neural networks, continuous deep packet inspection, complete network visibility, and behavioral anomaly detection in a single platform. Leading organizations use ThreatWarrior to defend against APTs, zero-day exploits, digital supply chain attacks and more across on-premises, cloud, and hybrid infrastructures.

What We Provide:

• Competitive compensation structure - We believe in above-average salaries for our above-average team members.
• Generous time off - Our team enjoys unlimited vacation, plus paid holidays and maternity/paternity leave for new parents.
• Healthcare - We have you covered. Health, vision, dental and life plans, for you and your family.
• Grow with us - We offer our team every chance to learn and grow their skills while helping shape the future of our company.

Everyone is welcome here.

We are committed to creating an inclusive environment where all team members feel welcomed, seen and heard.

We celebrate each ThreatWarrior's individuality. Regardless of your race, age, religion, national origin, sexual orientation, or gender identity, ThreatWarrior is proud to be an equal opportunity workplace.

Customer Success Engineer - Network Specialist

Remote position, but candidates in Eastern, Central, and Mountain Time Zones preferred.

ThreatWarrior is seeking a Customer Success Engineer (CSE) who will help us build upon, implement, and support our growing base of customers. This is a key customer focused role, one that requires working closely with our customers, partners, sales, and engineering teams. We are looking for someone who can hit the ground running in a fast-paced and quickly growing environment.

Your network and cybersecurity knowledge will be invaluable, becoming the customer's trusted advisor regarding ThreatWarrior on their network, for both pre-sale and post-sale deployments. During the pre-sale cycle, you will architect and deliver Proof of Values (POVs). After the sale, you will architect full deployments and ensure successful deployment and customer success.

Using knowledge of the customer and your expertise in ThreatWarrior and cybersecurity, you will drive ongoing adoption of ThreatWarrior while following industry best practices to ensure customers understand and maximize value from their investment.

This role requires interaction with enterprises at the senior level (CISO), as well as with their technical IT and Security teams.

The candidate will work effectively in cross-functional teams and be committed to advancing a culture of innovation, commitment to customer success, and fun.

This role requires patience and discipline with the ability to react quickly and calmly. You will be responsible for ensuring that the customer experience remains positive throughout the lifecycle of their support interactions.

Candidates must be comfortable in a start-up environment, must be self starters, strategic and result-driven, with a proven track record of driving customer success.

Due to potential Federal contract requirements, applicants must be US citizens.
Travel Requirements: Up to 25%

Your Day to Day Responsibilities:

• Be the trusted adviser and technical authority to the customer for solution architecture and integration decisions.
• Respond to customer questions and queries, escalating if you are unable to resolve.
• Share the latest ThreatWarrior innovations and drive further use and adoption of the platform.
• Provide feedback to R&D teams on functionality that would benefit customers.
• Present, discuss, and demonstrate ThreatWarrior capabilities to IT leaders and information security professionals as required.
• Strengthen the customer bond through meaningful and informative conversations.
• Be able to remain calm while multitasking and working under pressure in a fast-paced environment.
• Collaborate with your colleagues on investigations and escalations.
• Develop customer-facing content (e.g. knowledge-base, how-to guides).
• Engage with Engineering teams to provide prompt and high-quality workarounds and solutions.
• Review user-configured system changes for security implications and recommend improvements.
• Become a product expert in ThreatWarrior.
• Be accountable for the delivery of Proof of Value implementations from end to end and for driving customer engagement.
• Be available for limited on-call/out-of-hours support for weekends/national holidays.
• Execute established Customer Success programs consistently and accurately.
• Provide exceptional product support for all ThreatWarrior's customers and field teams.
• Proactively identify new issues and drive their resolution.
• Identify, qualify, and document product, hardware, software, and process improvements.

What You Bring to the Team:

• Have experience and proven ability to effectively work autonomously and as a part of a wider team in an innovative and fast-paced environment whilst delivering to deadlines.
• Manage multiple modes of customer communication (email, web, phone, and chat).
• Have excellent attention to detail, with experience in customer-facing positions; showcase excellent communication skills, both verbal and written.
• Present highly technical information to non-technical audiences.
• Show enthusiasm for innovation, experimentation and self-development.
• Demonstrate strong analytical and problem-solving skills.
• Act as a good team player: self-confident, motivated, and independent, with tenacity and drive.
• Provide expertise and troubleshooting relating to network traffic (TCP/IP / UDP) along with a core understanding of networking principles and application protocols.
• Adapt to the demands of large enterprise clients, including hardened security requirements.
• Understand current security technologies and risks, including experience with security appliances and security software.
• Understand virtual environments (VMWare, CSPs, and Containerization).
• Diagnose customer issues, including lab reproduction if necessary.
• Have expertise in Linux-based systems, their management, operation, and application stacks.
• Understand common cyber security vulnerabilities and exploitation techniques.
• Good understanding of cloud environments.
• Strong knowledge in networking and ability to understand L2-L7 OSI Layers along with TCP, UDP, and associated protocols.
• Knowledge of networking concepts such as WAN connectivity, transport types and protocols, and experience with wireless technology.
• Minimum of 4 years of experience in Information Technology, particularly networking and systems administration.
• Familiarity with tools such as SIEM, IDS/IPS, EDR, NDR, firewalls, and more;
• Cybersecurity certification or direct experience is a huge plus.
• Network switch and router configuration knowledge (Routing, Traffic Mirroring, VLANs, Trunk, and QoS).
• Excellent understanding of TCP/IP network protocol suite including packet capture analysis, and troubleshooting.
• Technical know-how of security network devices (switches, antivirus, firewalls, cryptography, SIEM) and any other security networking hardware or software tools.
• Perform other duties as assigned.

You are Flexible and Ready for Anything

• The cybersecurity industry is rapidly changing and we build products that evolve to protect our customers from the latest threats. We pride ourselves on being one step ahead of attackers and preparing for what's to come.
• You are comfortable in a start-up environment, a self-starter, and possess the fundamentals required to contribute to the role defined above.

Plus/Desired:

• Experience in data interchange between dissimilar systems.
• Experience with scripting languages such as Python, JavaScript, and BASH.
• Experience with support and incident response procedures and practices.
• Cybersecurity certification.

How to Apply:

Thank you for including us in your job search. Please submit your resume and a cover letter to let us know why you feel we are a good match. All applications are reviewed quickly because we respect your time. Please make note that due to potential Federal contract requirements, applicants must be US citizens.

About ThreatWarrior:

ThreatWarrior is a leader in cloud-native network detection and response, helping organizations see, learn about, and act to stop cyber threats before they cause damage. The cyber defense platform delivers true signal through the noise to eliminate alert fatigue and keep analysts focused on critical threats. ThreatWarrior escalates the most serious threats to the people who need to see them, filters out low-value events from being a distraction, and helps cybersecurity professionals prioritize their work with far greater efficiency.

ThreatWarrior combines unsupervised neural networks, continuous deep packet inspection, complete network visibility, and behavioral anomaly detection in a single platform. Leading organizations use ThreatWarrior to defend against APTs, zero-day exploits, digital supply chain attacks and more across on-premises, cloud, and hybrid infrastructures.

What We Provide:

• Competitive compensation structure - We believe in above-average salaries for our above-average team members.
• Generous time off - Our team enjoys unlimited vacation, plus paid holidays and maternity/paternity leave for new parents.
• Healthcare - We have you covered. Health, vision, dental and life plans, for you and your family.
• Grow with us - We offer our team every chance to learn and grow their skills while helping shape the future of our company.

Everyone is welcome here.

We are committed to creating an inclusive environment where all team members feel welcomed, seen and heard.

We celebrate each ThreatWarrior's individuality. Regardless of your race, age, religion, national origin, sexual orientation, or gender identity, ThreatWarrior is proud to be an equal opportunity workplace.

About The Job

The Jibble 2.0 product was fully launched in June 2021 and we’re looking for an experienced iOS Developer to contribute to the 2.0 version of Jibble.

As part of an ambitious team, you’ll work with a cutting-edge tech stack. Continuous learning and applying new and emerging technologies and methodologies make this an exciting opportunity for you to expand and deepen your skills on the job.

Besides iOS development, you will be deeply involved in the design process - offering feedback and input in meetings with product managers and designers when planning new features and products. The position offers a competitive salary and a fully remote work environment.

Who we are looking for:

• At least 3+ years of experience in mobile development using Swift
• Good understanding of DI concepts
• Practical experience of MVVM design pattern implementation
• Deep understanding of Unit Tests
• Experience in using Mocks
• Experience working in remote teams is an advantage
• Agile (Kanban) software development experience
• At least one published app written on Swift
• Located within UTC - UTC+8 time zones

Your responsibilities will include:

• Building the Jibble 2.0 mobile application using Swift
• Creating a pixel-perfect design using IB
• Working on new features of the mobile application and improving existing core features
• Ensuring code quality and standards while meeting deadlines and delivering targets set by the product team
• Working closely with product managers and data analysts to improve the overall mobile product
• Improving the user experience with the design team
• Communicating with the backend team to discuss and design APIs for new features

Benefits and Perks:

• Competitive salary package
• Fully remote work environment
• Flexible working hours
• Flexible annual leave policy
• Annual product team meetups
• Personal development budget
• Annual device reimbursement budge

Our Tech Stack and Tools:

• Swift 5 as the main iOS development language
• Reactive programming with RxSwift
• UI based on storyboards with AutoLayout and size classes
• Alamofier for backend communication with the REST API
• Kotlin native for business logic core
• SwiftLint to ensure styles and conventions
• Bitrise for CI and CD
• Git as a version control system
• Atlassian Jira for ticket & sprint management
• Atlassian Confluence for written specifications and documentation
• Slack for any kind of team communication

Our Joel Test Score:

• Source control
• One-step build
• Daily builds
• Bug database
• Fix bugs before writing new code
• Up-to-date schedule
• Specifications
• Quiet working conditions
• Best tools money can buy
• Testers
• Hallway usability testing

To find out more about our recruitment process for this role, please click here.

Salary: USD3,000 - 4,500/month

Time zone: (GMT+04:00) Moscow+01 - Samara +/- 4 hours

Come help us build one of the most exciting new products for the media and entertainment industry! Qwire is revolutionizing how studios, editors, composers, artists, publishers, labels and performance rights organizations collaborate. Managing the entire audio lifecycle of movies, television shows, and live sports broadcasts is no small task. Making sure that accurate licensing information gets to the right destination so people can get paid is even a bigger one. Studios like Warner Bros. are replacing their million-dollar home-grown solutions and spreadsheets with our Saas offering.

As a Senior Software Engineer at Qwire, you will be a part of a cross functional team developing a full stack JavaScript application. Our technical stack includes Node.js powering our REST APIs and services, along with Postgresql, Redis, and ElasticSearch deployed on AWS. On the front end, we use React, Redux, and Thunks. At Qwire, we write our own tests as developers. We use Jest as our testing framework, and maintain unit, API integration, and end-to-end tests using Cypress.io.

You should have depth and experience across some meaningful subset of our stack. We like generalists, especially ones with 'T' shaped experience - depth in one area and broad interest in developing other areas. While we'll play to your strengths, you'll have the opportunity to learn and contribute across the entire code base. At Qwire, we value a friendly, collaborative, data driven culture that places a premium on learning: slope over intercept.

Responsibilities

• Your primary responsibility will be writing high quality, clear, maintainable JavaScript that improves our product. Qwire is still a small team, so every engineer contributes to the code base.
• Lead by example with the code you contribute, code reviews, and peer programming
• Collaborate with product management to manage and execute the product roadmap.
• Work with the CTO and the development team to analyze and design the application architecture and implement functional requirements
• As part of the development team, contribute to improving our development and deployment processes
• Identify any pain points in our logging, monitoring, and APM; design and implement improvements to overall observability and performance.
• Be welcoming and approachable. Answer questions about our tooling and processes with kindness and compassion. Help others understand the work we do and how they can improve their craft.

Experience that will be helpful

• 5+ years of full-stack engineering experience with JavaScript in Node.js and React
• A track record of developing web-based applications and a deep technical understanding of JavaScript technologies such as Node.js, React, and Redux.
• Experience as a lead engineer for project of increasing complexity, ideally in a startup environment
• Experience with docker-based container development and deployment
• Experience with web design architecture and stage-appropriate scalability
• Familiarity with application security best practices, OAUTH, and Role-Based Access Control (RBAC)
• Some familiarity with database management, monitoring, debugging will be helpful
• Experience with functional and class-based JavaScript code. Previous experience with another functional language (Scala, Clojure, Haskell, Elixir, etc.) is preferred, but not required.

We don't require you to submit a resume, but please do submit one if you think it will help us understand your background. We place more emphasis on you telling us a bit about yourself, why you're a good fit for this project, and your relevant experience. A couple of paragraphs in the "About You" section will do. That should give us enough context to review your GitHub profile, open-source contributions, and/or other code you've written, which we've found is the best way identify potential team members. Please include a link to your personal website, repo, or other online code you've written that we can have a look at.

Every candidate that submits an application will get a response. We'll reach out to selected candidates to schedule an initial call after reviewing each submission. Our interviewing process is fast and straightforward: no brainteasers, no coding challenges, and your first conversation will be with another engineer, not a recruiter.

Job Description:

We are looking for a Chief Technology Officer (CTO) who can provide technical leadership for the rest of the company. As the CTO, you will be responsible for outlining SelfDecode's technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with SelfDecode and the customers’ needs.

The Role is:

• Full time.
• Fully Remote.
• No agencies.
• Competitive salary; Will be in accordance with skill, abilities, and experience, and can vary widely. Equity is available for outstanding applicants.

The ideal applicant will be a strategic thinker, an effective communicator, and an expert in technological development.

Responsibilities:

• Setting a vision for how technology will be used in the company.
• Making sure that all the parts of our technology work well together and that when we have releases predict how they might interact with another part.
• Ensuring that technological resources meet the company's short and long-term needs.
• Outline the goals for research and development.
• Creating timelines for the development and deployment of all technological services.
• Representing the technological agenda in staff meetings and when making hiring decisions.
• Staying on top of technology trends and developments.
• Ensuring all technology practices adhere to regulatory standards.
• Maintaining a consumer-focused outlook and aiding in the delivery of IT projects to market.
• Tracking, analyzing, and monitoring technology performance metrics.
• Taking the initiative in thought leadership, innovation, and creativity and acting as a mentor to team members.
• Creating a culture of collaboration within the organization that emphasizes teamwork and accountability.
• Communicating the company’s technology strategy to stakeholders including clients, investors, executives, and internal team members.
• Spearheading IT projects to increase our market reach and improve our USP.
• Overseeing all designs and modifications to our system architecture.

Required Skills & Experience:

• 10+ years of software engineering and IT experience.
• Professional experience in web development and data sciences
• Strong experience in designing complex databases.
• A proven track record of success in leadership positions.
• Project management, organizational, leadership, and communication English-language skills.
• Ability to communicate effectively and be comfortable with a dynamic and fast-paced environment.

Plusses:

• Biotechnology/healthcare industry knowledge with an eye towards the future.
• An impressive technology-related achievement that stands out from the average software engineer.
• Familiarity with Django and React
• Bayesian Programming, Machine Learning, Deep Learning, Python, Java, R, Natural Language Processing, Artificial Intelligence, Big Data.
• Familiarity with marketing platforms, programs, and policies.
• Business Analysis.
• APIs and Integrations.
• Data Analytics.

Job Benefits:

• Remote
• Flexible Schedule

Join our global team of 300+ craftspeople to support our growing distributed services business. We are on a mission to dismantle the traditional consulting ecosystem and replace it with an effective framework for innovation that transforms the way businesses think about and solve problems from the inside out.

• Perform all functions within the product design lifecycle, including research (collaborating with the UX research team), sketches, wireframes, concept designs, end-to-end user flows, interaction design, prototyping, pixel-perfect UI, documentation, accessibility checks, testing/design QA, etc.
• Utilize both qualitative and quantitative data to mature product concepts.
• Present design concepts and solutions to your internal product team, as well as to client stakeholders, users, and customers.
• Utilize and create product Design Systems and Component Libraries to produce new designs and enhance existing ones.
• Coordinate with other design team members to ensure consistent and accurate day-to-day communication.
• Recommend new tools and technologies by staying abreast of the latest trends and techniques.
• Conduct design QA reviews/audits of existing and new features that have been implemented. Flag quality concerns to the appropriate product team members (engineers, product managers, design lead)

QUALIFICATIONS & SKILLS

• A portfolio demonstrating sufficient experience working on large scale enterprise products, specifically web platforms/applications, and case studies demonstrating a strong understanding of client objectives (Web platform experience is crucial because the designer will be working primarily on a web platform in this role/project).
• Strong verbal and written communication skills in 1-on-1 or group scenarios. Must be comfortable presenting and discussing design decisions with the product team, but also with client stakeholders and users.
• An uncanny ability to learn quickly and take critical feedback without breaking stride.
• A passion for analyzing and understanding complex quantitative data and qualitative insights to inform design decisions.
• A deep understanding of key UI/UX principles, processes, methodologies (deep understanding that extends beyond “how it looks”.)
• Experience with testing accessibility of UI and updating components to adhere to client accessibility standards/requirements.
• Strong drive and determination to overcome obstacles in order to make a product successful.
• A high aptitude for teamwork and open collaboration. Great at proactively asking for feedback by sharing work early and often.
• Experience in Figma and Sketch is preferred.

Job Benefits:

• Open Vacation Policy
• Hardware
• Health, Vision, Dental Benefits
• Fitness Reimbursement Program
• Flexible Work Hours
• Paternity & Maternity Leave
• Education Allowance
• Conference Assistance
• Annual Company Retreat

Join our global team of 300+ craftspeople to support our growing distributed services business. We are on a mission to dismantle the traditional consulting ecosystem and replace it with an effective framework for innovation that transforms the way businesses think about and solve problems from the inside out.

• Design, creation and provisioning of infrastructure.
• Deploy and maintain applications.
• Collaborate with other engineers to implement operational solutions while defining, adhering to industry best practices.
• Work on remote distributed, cross functional agile teams to train and educate clients and stakeholders on industry best practices.
• Travel to and work on client site as necessary

JOB REQUIREMENTS

• 5+ years related professional experience
• Strong experience with AWS and Azure Pipelines
• Strong experience with Infrastructure as Code and Configuration Management tools.
• Proficient in Ruby and at least one other programming language.
• Demonstrated knowledge of the ELK stack.
• Experience with Prometheus/Grafana for metrics aggregation/visualization.
• Configuration of CI/CD pipelines using Jenkins.
• Experience using Kubernetes.
• Experience with automation tools/platforms.
• Experience with alerting and monitoring tools.
• Experience with Terraform is a plus.
• Experience writing backend applications is a plus.
• Experience working within an Agile/Scrum SDLC.
• Align a portion of your day with the business hours of Pacific Time Zone - UTC -8

Job Benefits:

• Open Vacation Policy
• Hardware
• Health, Vision, Dental Benefits
• Fitness Reimbursement Program
• Flexible Work Hours
• Paternity & Maternity Leave
• Education Allowance
• Conference Assistance
• Annual Company Retreat

Job Description:

We are looking for an engineering manager with experience managing remote software development organizations. Pay will be in accordance with abilities, skills, experience, hustle, leadership, level of English proficiency, and location.

Our minimum standard is 'excellent', so you will be working with great software developers.

We believe in small teams of 2-4, so you will be managing multiple teams and are expected to be able to write code when needed to help out one of your teams.

The Engineering Manager is responsible for overseeing a team of Engineers in the completion of engineering projects. Your duties include hiring and training qualified engineering staff, setting project budgets and timelines for completion, and helping staff run tests or troubleshoot issues with prototypes..

The Role is:

• Full time.
• Fully Remote.
• No agencies.
• Competitive salary; Will be in accordance with skill, abilities, and experience, and can vary widely.

Responsibilities:

• Developing detailed plans for new designs and products
• Estimating effort and timelines for product features and other development tasks
• Establishing and monitoring Key Performance Indicators and OKRs
• Making determinations for equipment, staff, and training needs
• Proposing project and program budgets
• Hiring and supervising staff
• Leading research and development projects that produce new designs, products, and processes.
• Checking their team’s work for technical accuracy
• Ensuring the validity of methods used by staff
• Coordinating work with other managers and staff
• Supporting the product and sales teams with in-depth knowledge of the product architecture and capabilities

Required Skills & Experience:

• Previous role in a leadership position
• Minimum of 4 years experience in professional software development; must be experienced with Full Stack Development
• Excellent communication and English abilities
• Professional experience with python based web application frameworks, such as Django or Flask.
• Professional experience with a javascript frontend framework such as React, Angular, Vue, etc…
• Analytical skills for evaluating information carefully and solving complex problems.
• Communication skills for overseeing staff and working with other management personnel.
• Able to effectively communicate instructions while leading the team to meet their goals.
• Detail-oriented for understanding complex systems and the ability to pay attention to details.

Plusses:

• Knowledge of informatics
• Knowledge of DevOps
• Experience with AI or Machine Learning.
• Experience in the health tech sector.

Job Benefits:

• Remote
• Flexible Schedule

About the role

Komoot is a tech company in which data plays a decisive role. As komoot’s lead data analyst, you will scale the Analytics team from 2 to 6 members to cover the increasing need for data-informed decisions as the company grows. This includes recruiting and onboarding new members as well as re-designing and adjusting how we collaborate as our team evolves. You’ll strive for an industry-leading analytics team dedicated to supporting komoot in becoming the world’s leading outdoor platform.

At komoot, we believe you only can be an excellent lead if you get hands-on experience therefore, you'll spend one day per week as a Data Analyst. The rest of your time will be spent on leadership and mentoring tasks.

Ready for your next adventure?

What you will do

• Be the driver for data culture at komoot and represent the Analytics team
• Recruit, onboard and mentor data analysts
• Establish best practices for processes and deliverables at an industry leading level
• Coordinate and oversee the data engineering roadmap
• Monitor and coach your teammates' performance, negotiate salaries, lead hiring and offboarding processes
• Champion knowledge sharing and developing skills among team members
• Coach your mentees in their professional development
• Turn data into actionable insights for strategic product and business decisions
• Design and implement metrics, dashboards, and continuous reports

Why you will love it

• You’ll have a self-determined job with personal responsibility to set up and develop the team
• While you excel in your leadership role you still get to work occasionally on Analytics tasks and keep your hard skills up to date
• You’ll work with a truly inspiring product that brings real life value to our users and empowers them to explore more of the great outdoors
• You’ll join an international and fully remote team spread across Europe with a common mission - to inspire great adventures, making them accessible to all
• We are a tech company with little organisational overhead focusing on ownership and responsibility instead of micro-management and hierarchies
• You get 38 days annual leaves (including public holidays, which vary by country)
• You’ll get a dedicated time and budget for your personal development
• You’ll travel with us (when safe) for team gatherings in amazing locations several times a year. You can check out this playlist to find out more about how we stay close while being remote. (http://bit.ly/39xtIrn )

You will be successful in this position if you

• Have 4+ years of experience as a data analyst
• Have 2+ years of experience as the lead of a high-performing team
• Have strong, proven skills in SQL, Pandas and Statistics
• Find satisfaction in helping your colleagues thrive
• Have great communication and interpersonal skills
• Have strong moderating skills to bring meetings to a successful conclusion
• Can make tough decisions and take responsibility for them
• Can show empathy for your colleagues while giving direct and sometimes uncomfortable feedback
• You know that team goes first and you go second

Sound like you?

Great, we would love to hear from you! Please send us the following:

• Your CV in English, highlighting your most relevant experience.
• A write-up (Cover Letter) explaining who you are and why you would like to work with us.
• Examples of your work (e.g. GitHub, PDFs, Slideshare, Talks, etc.)
• Feel free to send us something that shows us a little more about what you’re interested in, be it your Twitter or Medium account.

Curious to find out more about our recruitment process?

• Find out more info here: https://www.komoot.com/jobs-process
• At komoot we want to make great adventures accessible to everyone. We support diversity and inclusivity within the outdoors and welcome all prospective applicants.
• We have a rolling recruitment process – if this role is online it means it’s still open. We’re accepting applications and actively looking for the perfect candidate. Is it you?

Perks

• Dedicated time and budget to spend on classes, events, conferences, boot camps, or books for your curiosity and personal development, you decide!
• Blinkist subscription and discounts with outdoor brands like Patagonia and Wahoo
• Flexible working hours and locations
• 3 all- expenses paid Company gatherings per year
• The latest devices and equipment

Job Benefits:

• Work wherever you thrive
• 38 paid vacation days
• Health insurance
• Latest computers and devices
• Company gatherings 3 times/year
• Social security insurance
• Allocated budget and time for personal development

Time zone: (GMT+01:00) Berlin +/- 2 hours

At Imaginary Cloud, we believe technology should improve and simplify people's lives. We are a Software Development and UX/UI Design company that follows a unique user-centric Product Design Process. We helped build and launch more than 200 web & mobile applications worldwide together with industry-leading clients and have been awarded in 2020 as Top 100 Fastest Growing Company and Top 1000 Global Company by Clutch.

Our purpose is to champion a human-centric world; that is why we put our people first always. You can expect a respectful and caring culture, where you can grow and learn in a flexible work environment (see for yourself by checking our Glassdoor rating).

At Imaginary Cloud you will find:

• A remote-first company. We seek team members who live in Portugal or are willing and legally qualified to live and work in the country.
• Flexible working hours
• Global projects with industry-leading clients
• Career plan with strong growth potential
• Health & Dental insurance
• Paid sick days
• Informal environment
• Team events
• Caring, respectful and human-centric culture
• Comfort budget
• Fair compensation according to your experience
• No Outsourcing, as an Imaginaree you will always be part of Imaginary Cloud

We would love to have you on board if you have hands-on experience in the following areas:

1+ years of working experience in Javascript Development (React.js, Angular.js, Vue.js, Node.js)

• 2+ years of experience in Software Development
• A clear understanding of Object-Oriented Programming (OOP)
• Good proficiency in writing well designed, testable, efficient code by using best software development practices
• Experience with different open-source programming languages used on web projects
• Fluency in English, both spoken and written

Get to know our tech stack:

• Javascript (React.js, Angular.js, Vue.js, Node.js)
• Ruby / Ruby on Rails
• Python / Django
• Git
• SQL (MySQL / PostgreSQL)
• Mobile development (iOS, Android, React Native)
• Linux / Mac OS - command line
• Automated provisioning tools (Docker / Ansible / Capistrano)
• NoSQL (Mongo, Redis, etc.)
• Photoshop / Figma

As a Javascript Developer, your day-to-day tasks include development, problem-solving, architecture, client interaction, as required to develop a successful product.

If this sounds exactly what you're looking for, we would like to meet you and discuss this opportunity. Please apply below here.

Want to get to know us a little bit better? Check out our blog to see who we are and what to expect from our recruitment process.

Time zone: (GMT+00:00) Lisbon