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ABOUT WELL HEALTH

Our Mission: Make healthcare the gold standard in customer service.

What We Deliver: WELL™️ Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.

Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.

Our award-winning culture: In 2021, WELL Health was named #10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA. Additionally, WELL is proud to recently be named #484 on the Inc. 5000 list of fastest growing private companies. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare.

SUMMARY

WELL’s DevOps team has an exciting opportunity for a DevOps Engineer with strong experience across all components of a highly automated enterprise SaaS platform. As a DevOps Engineer, you will be responsible for working with and mentoring teams across WELL’s Engineering organization. You will support the development of improved VPN and networking services. You will build a robust approach to deployment management across multiple services, environments and geographies. You will have a focus on improvements to velocity in every area of product delivery and maintenance, as well as the set-up, maintenance, and ongoing development of continuous build/integration infrastructure.

This role is available remotely from anywhere in the United States.

RESPONSIBILITIES

• Create and maintain deployment workflows orchestrated with Terraform, ECS/Fargate, and Python.
• Develop policies, standards, guidelines, governance and related guidance for both CI/CD operations and for work of developers.
• On-board/train and support developers from source control, through build automation, merge resolution, CI, test automation, deployment based on tools usage and policies, standards.
• Enable DevOps by moving code from Dev/Test to Staging and Production via highly automated solutions.
• Play a part in fostering a “best-of-breed” culture with particular focus on Quality Control and Test Automation in Agile-based Continuous Integration environments

REQUIREMENTS

• 3+ years of experience in DevOps Engineering, Systems Engineering, or a related field.
• Bachelor's degree in Computer Science or related field (or equivalent work experience).
• Experience with networking solutions including VPN systems.
• Experience with secret management platforms including Vault and AWS Secrets Manager.
• Strong experience with scripting (BASH, Python). Experience as a full software developer is a plus.
• Experience with database management, including RDS, Redshift, MongoDB and others.
• Experience with CI/CD/taskrunner tools such as Jenkins, Bamboo, and Rundeck.
• Experience with infrastructure-as-code tools such as Terraform and AWS CloudFormation.
• Experience with monitoring tools such as Zabbix, DataDog, and Nagios.
• Experience managing enterprise workloads in an AWS infrastructure.
• Ability to simplify complex requirements and iteratively build effective solutions in collaboration with team members from multiple disciplines.
• Familiarity with microservices architecture.
• Ability to mentor and train team members in best practices.
• Ability to collaborate across multiple teams.

LOCATION

WELL is headquartered in Santa Barbara, CA. For this role, we are open to candidates that are looking for a permanently remote role. The majority of WELL’s Engineering team is based on the West Coast. Candidates must be able to work during standard working hours in the PST timezone.

WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.

• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!

• Learning and development – frequent events and tools available to help our employees #PursueGrowth.

• Career mobility – we promote from within and have opportunities for employees to transfer between teams.

• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.

• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram (@wellhealthinc). To hear firsthand what it’s like to work at WELL, please view this team video.

Committed to Diversity, Equity, and Inclusion

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Candidates should be aware that WELL Health currently maintains a policy requiring all employees (Resident, Mobile and Remote) to be fully vaccinated. New employees should be fully vaccinated by their start date. WELL Health is an equal opportunity employer, and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.

Job Benefits:

• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision
• MacBook Pro provided
• Dog-friendly office
• Kombucha and beer on tap
• Career mobility
• DE&I employee group & Employee Equity Groups
• Fun company events - Lunch & Learns, trivia, occasional cooking class
• Standing desks

ABOUT WELL HEALTH

Our Mission: Make healthcare the gold standard in customer service.

What We Deliver: WELL™ Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.

Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.

Our award-winning culture: In 2021, WELL Health was named #10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA. Additionally, WELL is proud to recently be named #484 on the Inc. 5000 list of fastest growing private companies. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare.

SUMMARY

WELL is looking for a talented, experienced backend developer to join our fast-paced, growing engineering department. This developer will primarily be working with Node.js. As a Backend Engineer at WELL, you will work under the guidance of our Engineering Director in either a dedicated backend team, or in a cross functional team of backend and frontend engineers.

You will work with the rest of the team to maintain and grow features in the backend code base. This will include supporting Node.js web facing APIs, writing SQL queries, automating interactions with partner APIs, and enhancing the core infrastructure that underlies our scheduled and realtime patient-provider communications capability.

In addition to being a strong developer, you will have a keen interest in how software and modern communication channels can improve the patient experience. You will also have the attention to detail and quality needed to meet high Service Level Agreements (SLAs) in a product that serves roughly 30+ million patients annually. You will also be flexible and adaptable enough to thrive in a fluid startup environment.

Our Stack: Node, Typescript, Express, Nest, Postgres, Mongo, AWS, Hasura, Temporal.io, React and Redux

RESPONSIBILITIES

• Maintain existing and build new backend services using Typescript on Node.js, open source technology and tools including NestJS and Express.
• Drive quality by writing effective unit, integration and e2e tests for high availability systems and libraries.
• Create high availability and high throughput systems using Redis, Postgres, Kinesis, S3, MongoDB, EventBridge and other AWS services.
• Effectively collaborate with Product, QA, UX, Client Success, and other internal groups (both technical and non-technical).
• Opportunity to work with infrastructure-as-code (Terraform) and frontend (React) if desired.

REQUIREMENTS

• Bachelor's Degree in Computer Science
• 2+ years designing and implementing backend services and distributed systems in a professional environment
• Strong grasp of Javascript/ES fundamentals, Typescript, or strong experience in another modern OO language
• High level of proficiency in SQL (PostgreSQL) database design
• Experienced working with asynchronous requests in large scale applications
• Commitment to testing best practices

BONUS

• Collaboration/contributions with the open source community
• Strong leadership skills
• Experience with:
• Python
• Docker
• Terraform
• AWS
• Event sourced and microservice architecture
• Domain Driven Design

LOCATION

WELL is headquartered in Santa Barbara, CA and is opening a second office in Los Angeles, CA. Today, all WELL positions are remote, and we are looking forward to when our company returns to in-office work. We are open to candidates that are looking for a permanently remote role depending on their level of experience. Historically, remote team members visit the Santa Barbara office regularly, and we’ve found that works best when they are on the West Coast, specifically in Southern California. If this role sounds interesting to you, we encourage you to apply! We are happy to discuss any WFH preferences with the right candidate.

WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.
• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!
• Learning and development – frequent events and tools available to help our employees #PursueGrowth.
• Career mobility – we promote from within and have opportunities for employees to transfer between teams.
• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.
• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram profile to hear from our employees about working at WELL.

Committed to Diversity, Equity, and Inclusion

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Job Benefits:

• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision
• MacBook Pro provided
• Dog-friendly office
• Kombucha and beer on tap
• Career mobility
• DE&I employee group & Employee Equity Groups
• Fun company events - Lunch & Learns, trivia, occasional cooking class
• Standing desks

ABOUT WELL HEALTH

Our Mission: Make healthcare the gold standard in customer service.

What We Deliver: WELL™Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.

Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.

Our award-winning culture: In 2021, WELL Health was named #10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare and ranked #170 on the Inc. 5000 list of fastest growing private companies.

SUMMARY

WELL is looking for an experienced Data Engineer to join our growing organization. You will report to our Director, Data Engineering and would be responsible for WELL’s data engineering platforms. You are someone that is excited about being a pioneer in the healthcare technology space. You enjoy managing large data sets, and building data models and processes in a structured, collaborative, and inclusive environment.

As a Data Engineer you will work with members of the Data team, as well as the Product and Application Engineering teams. You will manage existing data processes, work with Product and Engineering to implement new product capabilities, and build new system and data solutions.

This is an exciting role for an experienced data engineer that is looking for their next opportunity at a fast-paced startup.

RESPONSIBILITIES

• Contribute to the system architecture and infrastructure decision making processes
• Hands on management of ELT and data stream processes
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies
• Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance

REQUIREMENTS

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field
• 4+ years of Data Warehouse experience with Oracle, Redshift, PostgreSQL, etc.
• At least 1+ years of experience with Matillion
• At least 1+ years of experience with Amazon Web Services (AWS), Microsoft Azure or another public cloud service
• Demonstrated strength in SQL, data modeling, ETL development, and data warehousing
• Coding proficiency in at least one modern programming language (Python, Ruby, Scala, Java, etc.)
• Experience with Linux/UNIX
• Strong interpersonal skills and the ability to communicate complex technology solutions to senior leadership to ensure alignment and drive progress

BONUS

• Extensive experience working with AWS with a strong understanding of Redshift, EMR, Athena, Aurora, DynamoDB, Kinesis, Lambda, S3, EC2, etc.
• Experience with Looker and/or Tableau
• Experience with NLP

LOCATION

WELL is headquartered in Santa Barbara, CA. This role is remote friendly to anyone based in the United States. There is a preference towards those based in the Central or Eastern Time Zones.

WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.
• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!
• Learning and development – frequent events and tools available to help our employees #PursueGrowth.
• Career mobility – we promote from within and have opportunities for employees to transfer between teams.
• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.
• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram (@wellhealthinc). To hear firsthand what it’s like to work at WELL, please view this team video.

Committed to Diversity, Equity, and Inclusion

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Job Benefits:

• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision
• MacBook Pro provided
• Dog-friendly office
• Kombucha and beer on tap
• Career mobility
• DE&I employee group & Employee Equity Groups
• Fun company events - Lunch & Learns, trivia, occasional cooking class
• Standing desks

Time zone: (GMT-06:00) Central Time

ABOUT WELL HEALTH

Our Mission: Make healthcare the gold standard in customer service.

What We Deliver: WELL™️ Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.

Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.

Our award-winning culture: In 2021, WELL Health was named #10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare and ranked #170 on the Inc. 5000 list of fastest growing private companies.

SUMMARY

WELL’s DevOps team has an exciting opportunity for a DevOps Engineer with strong experience across all components of a highly automated enterprise SaaS platform. As a DevOps Engineer, you will be responsible for working with and mentoring teams across WELL’s Engineering organization. You will support the development of improved VPN and networking services. You will build a robust approach to deployment management across multiple services, environments and geographies. You will have a focus on improvements to velocity in every area of product delivery and maintenance, as well as the set-up, maintenance, and ongoing development of continuous build/integration infrastructure.

This role is available remotely from anywhere in the United States.

RESPONSIBILITIES

• Create and maintain deployment workflows orchestrated with Terraform, ECS/Fargate, and Python.
• Develop policies, standards, guidelines, governance and related guidance for both CI/CD operations and for work of developers.
• On-board/train and support developers from source control, through build automation, merge resolution, CI, test automation, deployment based on tools usage and policies, standards.
• Enable DevOps by moving code from Dev/Test to Staging and Production via highly automated solutions.
• Play a part in fostering a “best-of-breed” culture with particular focus on Quality Control and Test Automation in Agile-based Continuous Integration environments

REQUIREMENTS

• 3+ years of experience in DevOps Engineering, Systems Engineering, or a related field.
• Bachelor's degree in Computer Science or related field (or equivalent work experience).
• Experience with networking solutions including VPN systems.
• Experience with secret management platforms including Vault and AWS Secrets Manager.
• Strong experience with scripting (BASH, Python). Experience as a full software developer is a plus.
• Experience with database management, including RDS, Redshift, MongoDB and others.
• Experience with CI/CD/taskrunner tools such as Jenkins, Bamboo, and Rundeck.
• Experience with infrastructure-as-code tools such as Terraform and AWS CloudFormation.
• Experience with monitoring tools such as Zabbix, DataDog, and Nagios.
• Experience managing enterprise workloads in an AWS infrastructure.
• Ability to simplify complex requirements and iteratively build effective solutions in collaboration with team members from multiple disciplines.
• Familiarity with microservices architecture.
• Ability to mentor and train team members in best practices.
• Ability to collaborate across multiple teams.

LOCATION

WELL is headquartered in Santa Barbara, CA. For this role, we are open to candidates that are looking for a permanently remote role. The majority of WELL’s Engineering team is based on the West Coast. Candidates must be able to work during standard working hours in the PST timezone.

WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.

• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!

• Learning and development – frequent events and tools available to help our employees #PursueGrowth.

• Career mobility – we promote from within and have opportunities for employees to transfer between teams.

• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.

• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram (@wellhealthinc). To hear firsthand what it’s like to work at WELL, please view this team video.

Committed to Diversity, Equity, and Inclusion

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Job Benefits:

• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision
• MacBook Pro provided
• Dog-friendly office
• Kombucha and beer on tap
• Career mobility
• DE&I employee group & Employee Equity Groups
• Fun company events - Lunch & Learns, trivia, occasional cooking class
• Standing desks

ABOUT WELL HEALTH

Our Mission: Make healthcare the gold standard in customer service.

What We Deliver: WELL™️ Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.

Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.

Our award-winning culture: In 2021, WELL Health was named #10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare and ranked #170 on the Inc. 5000 list of fastest growing private companies.

SUMMARY

WELL’s DevOps team has an exciting opportunity for a DevOps Engineer with strong experience across all components of a highly automated enterprise SaaS platform. As a DevOps Engineer, you will be responsible for working with and mentoring teams across WELL’s Engineering organization. You will support the development of improved VPN and networking services. You will build a robust approach to deployment management across multiple services, environments and geographies. You will have a focus on improvements to velocity in every area of product delivery and maintenance, as well as the set-up, maintenance, and ongoing development of continuous build/integration infrastructure.

This role is available remotely from anywhere in the United States.

RESPONSIBILITIES

• Create and maintain deployment workflows orchestrated with Terraform, ECS/Fargate, and Python.
• Develop policies, standards, guidelines, governance and related guidance for both CI/CD operations and for work of developers.
• On-board/train and support developers from source control, through build automation, merge resolution, CI, test automation, deployment based on tools usage and policies, standards.
• Enable DevOps by moving code from Dev/Test to Staging and Production via highly automated solutions.
• Play a part in fostering a “best-of-breed” culture with particular focus on Quality Control and Test Automation in Agile-based Continuous Integration environments

REQUIREMENTS

• 3+ years of experience in DevOps Engineering, Systems Engineering, or a related field.
• Bachelor's degree in Computer Science or related field (or equivalent work experience).
• Experience with networking solutions including VPN systems.
• Experience with secret management platforms including Vault and AWS Secrets Manager.
• Strong experience with scripting (BASH, Python). Experience as a full software developer is a plus.
• Experience with database management, including RDS, Redshift, MongoDB and others.
• Experience with CI/CD/taskrunner tools such as Jenkins, Bamboo, and Rundeck.
• Experience with infrastructure-as-code tools such as Terraform and AWS CloudFormation.
• Experience with monitoring tools such as Zabbix, DataDog, and Nagios.
• Experience managing enterprise workloads in an AWS infrastructure.
• Ability to simplify complex requirements and iteratively build effective solutions in collaboration with team members from multiple disciplines.
• Familiarity with microservices architecture.
• Ability to mentor and train team members in best practices.
• Ability to collaborate across multiple teams.

LOCATION

WELL is headquartered in Santa Barbara, CA. For this role, we are open to candidates that are looking for a permanently remote role. The majority of WELL’s Engineering team is based on the West Coast. Candidates must be able to work during standard working hours in the PST timezone.

WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.

• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!

• Learning and development – frequent events and tools available to help our employees #PursueGrowth.

• Career mobility – we promote from within and have opportunities for employees to transfer between teams.

• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.

• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram (@wellhealthinc). To hear firsthand what it’s like to work at WELL, please view this team video.

Committed to Diversity, Equity, and Inclusion

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Job Benefits:

• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision
• MacBook Pro provided
• Dog-friendly office
• Kombucha and beer on tap
• Career mobility
• DE&I employee group & Employee Equity Groups
• Fun company events - Lunch & Learns, trivia, occasional cooking class
• Standing desks

Time zone: (GMT-08:00) Pacific Time

ABOUT WELL HEALTH

Our Mission: Make healthcare the gold standard in customer service.

What We Deliver: WELL™Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.

Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.

Our award-winning culture: In 2021, WELL Health was named #10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare and ranked #170 on the Inc. 5000 list of fastest growing private companies.

SUMMARY

WELL is looking for a talented, dynamic Director, DevSecOps to lead teams responsible for system infrastructure and security. This role reports directly to the CTO. This role includes managing the SRE team and the DevOps team, and will be responsible for supporting multiple teams with CI/CD solutions, deployment, and environment provisioning systems, as well as WELL’s international expansion. You will also have a shared responsibility to ensure security as a principle is at the core of all processes.

You are a proven results-oriented leader with a delivery focus and demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment. You are an expert on both security testing techniques and DevOps processes. You will work closely with development teams, risk analysts, and other teams related to security areas as necessary. You will take full responsibility for delivering projects within your own team, but also must be able to frequently collaborate with larger teams as necessary.

The WELL team enjoys our work as much as we enjoy working together and are looking for leaders who can get things done while having a positive influence on our workplace environment. You will have a passion for DevOps & Cloud Operations, deeply care about security, quality, technical standards, and are committed to continuous improvement. You have deep experience being a people coach and you are looking forward to growing the DevSecOps team at WELL. You will be working in a fast-paced and growing environment where your expertise and experience will play a critical role within the company.

RESPONSIBILITIES

• Uphold and ensure security requirements for tooling, systems, and environments are met and protect the assets of the company and our customers.
• Establish and maintain a CI/CD center of excellence. Must have experience and expertise building out CI/CD pipelines and related developer tooling.
• Scale the team. Recruit and lead DevOps and SRE teams that excel at applying industry best practices. Develop and nurture continuous improvement mindset across your group.
• Develop and support automated, scalable solutions to deploy and manage our infrastructure. Maintain and improve the use of automation tools for infrastructure provisioning, configuration, and deployment.
• Provide mentorship and expertise on system options, risk and impact management, as well as cost vs. benefit analysis.
• Author a dynamic training and skillset improvement plan.
• Implement and maintain security best practices, products, and services to the CI/CD pipelines and environments.
• On-going maintenance of CI/CD security applications.

REQUIREMENTS

• Bachelor's degree in Computer Science or related field
• 5+ years hands-on experience in a technical role (developer, engineer, infrastructure, etc.) in modern cloud environments, preferable in SaaS environments
• 5+ years leading multiple teams
• Excellent written communication, problem solving, and process leadership skills
• Familiarity with microservices architecture and design patterns. Ability to communicate security related concepts to a broad range of technical and non-technical team members
• Strong aptitude for collaboration and ability to lead and influence a team of leaders, as well as mentor engineers
• Experience in designing and driving the implementation of large-scale commercial enterprise-class software, using CI/CD principles and DevOps methodologies
• Knowledge and understanding of application security vulnerabilities (SANS, OWASP) and tools and frameworks such as DAST (Dynamic Application Security Testing), Wellarm FAST, and Burp Suite
• Must possess a high degree of integrity, be trustworthy, and have the ability to lead and inspire change

LOCATION

WELL is headquartered in Santa Barbara, CA. For this role, we are open to candidates that are looking for a permanently remote role. The majority of WELL’s Engineering team is based on the West Coast. Candidates must be able to work during standard working hours in the PDT timezone. The ideal candidate is located in Southern California.

WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.

• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!

• Learning and development – frequent events and tools available to help our employees #PursueGrowth.

• Career mobility – we promote from within and have opportunities for employees to transfer between teams.

• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.

• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram (@wellhealthinc). To hear firsthand what it’s like to work at WELL, please view this team video.

Committed to Diversity, Equity, and Inclusion

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Job Benefits:

• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision
• MacBook Pro provided
• Dog-friendly office
• Kombucha and beer on tap
• Career mobility
• DE&I employee group & Employee Equity Groups
• Fun company events - Lunch & Learns, trivia, occasional cooking class
• Standing desks

Time zone: (GMT-08:00) Pacific Time

ABOUT WELL HEALTH

Our Mission: Make healthcare the gold standard in customer service.

What We Deliver: WELL™Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.

Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.

Our award-winning culture: In 2021, WELL Health was named #10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare and ranked #170 on the Inc. 5000 list of fastest growing private companies.

SUMMARY

WELL has an exciting opportunity for a talented Site Reliability Engineer (SRE) to join our fast-growing organization. As the SRE Engineer, you’ll design, build, and maintain internally critical systems in the cloud enabling the successful scale and management of systems by supporting teams, while ensuring uptime, scale, and performance is maintained appropriate to our end users’ needs. Site Reliability Engineering is accountable for the overall reliability of services running in our cloud production environments. We are systems and software engineers who engage with other teams at every level. Our goal is to make WELL’s production environments more transparent, more predictable, and less cognitively demanding for all the stakeholders they serve.

You will be part of a highly adaptable team who will engage with multiple teams including Engineering Architects, Developers, QA, DevOps, Security, and Operations teams within the organization. You will also influence the direction of work performed by external consultants.

RESPONSIBILITIES

• Combine software and systems knowledge to continually optimize systems and workflows by improving architecture, infrastructure, automation, CI/CD, and observability.
• Help define new and improve existing services to measure, and ensure reliability.
• Collaborate on continuous automation of the SaaS operations toolset, deployment and configuration management of the infrastructure systems and services.
• Document and provide training to our peers for projects and products worked on.
• Participate in on-call rotation as the need arises. Conduct root cause analysis and identify relationships between processes and events.
• Identify and implement continuous improvements to reduce mean time of delivery, antifragile design and security posture.
• Empower engineers to contribute changes to infrastructure by pairing, supporting and mentoring.

REQUIREMENTS

• Bachelor’s degree in computer science (or a related area of study).
• At least 3-5 years of related experience with a focus on configuration and code, and demonstrated experience managing production cloud infrastructure at scale.
• Ownership, architecture, and management of AWS components such as VPCs, EC2, S3, Kinesis, DynamoDB, Route 53, KMS.
• Experience working with Docker container deployment and orchestration technologies with knowledge of fundamentals including service discovery, deployments, monitoring, scheduling, load balancing.
• A focus on software engineering best practices such as testing, static analysis, continuous integration, delivery, and deployment.
• Experience programming with Python or similar languages, and a strong understanding of Unix/Linux networking operating systems.
• Experience with IaC/fleet orchestration tools such as Terraform, OpsWorks, and Ansible.
• A passion for automating away common tasks and processes.
• You understand the challenges and trade-offs to be made when building and deploying systems to production.
• Skilled in identifying performance bottlenecks, identifying anomalous system behavior, and resolving root cause of service issues.

BONUS

• Specific experience with ECS and Fargate
• Specific experience with Terragrunt

LOCATION

WELL is headquartered in Santa Barbara, CA. For this role, we are open to candidates that are looking for a permanently remote role. The majority of WELL’s Engineering team is based on the West Coast. Candidates must be able to work during standard working hours in the PST timezone. The ideal candidate is located in Southern California.

WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.

• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!

• Learning and development – frequent events and tools available to help our employees #PursueGrowth.

• Career mobility – we promote from within and have opportunities for employees to transfer between teams.

• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.

• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram (@wellhealthinc). To hear firsthand what it’s like to work at WELL, please view this team video.

Committed to Diversity, Equity, and Inclusion

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Job Benefits:

• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision
• MacBook Pro provided
• Dog-friendly office
• Kombucha and beer on tap
• Career mobility
• DE&I employee group & Employee Equity Groups
• Fun company events - Lunch & Learns, trivia, occasional cooking class
• Standing desks

Time zone: (GMT-08:00) Pacific Time

ABOUT WELL HEALTH

Our Mission: Make healthcare the gold standard in customer service.

What We Deliver: WELL™Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.

Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.

Our award-winning culture: In 2021, WELL Health was named #10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare and ranked #170 on the Inc. 5000 list of fastest growing private companies.

SUMMARY

WELL’s DevOps team has an exciting opportunity for a Sr. DevOps Engineer with strong experience across all components of a highly automated enterprise SaaS platform. As a Sr. DevOps Engineer, you will be responsible for working with and mentoring teams across WELL’s Engineering organization. You will support the development of improved VPN and networking services. You will build a robust approach to deployment management across multiple services, environments and geographies. You will have a focus on improvements to velocity in every area of product delivery and maintenance, as well as the set-up, maintenance, and ongoing development of continuous build/integration infrastructure.

This role for an experienced DevOps Engineer at a rapidly growing startup has the opportunity to grow into a System Architect or a DevSecOps position.

RESPONSIBILITIES

• Create and maintain deployment workflows orchestrated with Terraform, ECS/Fargate, and Python.
• Develop policies, standards, guidelines, governance and related guidance for both CI/CD operations and for work of developers.
• On-board/train and support developers from source control, through build automation, merge resolution, CI, test automation, deployment based on tools usage and policies, standards.
• Enable DevOps by moving code from Dev/Test to Staging and Production via highly automated solutions.
• Play a part in fostering a “best-of-breed” culture with particular focus on Quality Control and Test Automation in Agile-based Continuous Integration environments.

REQUIREMENTS

• 5+ years of experience in DevOps Engineering, Systems Engineering, or a related field.
• Bachelor's degree in Computer Science or related field (or equivalent work experience).
• Experience with networking solutions including VPN systems.
• Experience with secret management platforms including Vault and AWS Secrets Manager.
• Strong experience with scripting (BASH, Python). Experience as a full software developer is a plus.
• Experience with database management, including RDS, Redshift, MongoDB and others.
• Experience with CI/CD/taskrunner tools such as Jenkins, Bamboo, and Rundeck.
• Experience with infrastructure-as-code tools such as Terraform and AWS CloudFormation.
• Experience with monitoring tools such as Zabbix, DataDog, and Nagios.
• Experience managing enterprise workloads in an AWS infrastructure.
• Ability to simplify complex requirements and iteratively build effective solutions in collaboration with team members from multiple disciplines.
• Familiarity with microservices architecture.
• Ability to mentor and train team members in best practices.
• Ability to collaborate across multiple teams.

LOCATION

WELL is headquartered in Santa Barbara, CA. For this role, we are open to candidates that are looking for a permanently remote role. The majority of WELL’s Engineering team is based on the West Coast. Candidates must be able to work during standard working hours in the PDT timezone. The ideal candidate is located in Southern California.

WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.

• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!

• Learning and development – frequent events and tools available to help our employees #PursueGrowth.

• Career mobility – we promote from within and have opportunities for employees to transfer between teams.

• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.

• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram (@wellhealthinc). To hear firsthand what it’s like to work at WELL, please view this team video.

Committed to Diversity, Equity, and Inclusion

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Job Benefits:

• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision
• MacBook Pro provided
• Dog-friendly office
• Kombucha and beer on tap
• Career mobility
• DE&I employee group & Employee Equity Groups
• Fun company events - Lunch & Learns, trivia, occasional cooking class
• Standing desks

Time zone: (GMT-08:00) Pacific Time

ABOUT WELL HEALTH

Our Mission: Make healthcare the gold standard in customer service.

What We Deliver: WELL^TM Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.

Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.

Our award-winning culture: In 2021, WELL Health was named #10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare and ranked #170 on the Inc. 5000 list of fastest growing private companies.

SUMMARY

WELL is looking for an experienced Senior Frontend Software Engineer to join our fast-paced, growing engineering department. You will work directly alongside a team of bright and motivated frontend engineers, under the guidance of our Sr. Frontend Engineering Manager.

Your primary role will be assisting in developing core functionality on the product. You will also help drive team discussions and decisions around processes and technologies to improve code quality, user experience and team velocity. There are many opportunities to make a significant impact and grow as an engineer.

RESPONSIBILITIES

• Collaborate with both technical and non-technical teams, including Product, QA, and UX
• Break down requirements, plan and estimate tasks using agile methodologies
• Build out new features and functionality on the WELL platform
• Actively drive team discussions to define and implement new technologies and coding standards
• Manage the operational deployment of a scalable frontend application
• Write high quality, effective tests to prevent bugs and grow test coverage, in order to improve product stability, and increase team velocity

REQUIREMENTS

• Bachelor's Degree in Computer Science (or equivalent experience) with a strong grasp of CS fundamentals
• Up to date on the latest Javascript features and capabilities
• 4+ years building web applications using several frameworks including React
• 2+ years React JS experience
• Experience with unit testing frameworks including Jest
• Deep understanding of build systems and tools such as Webpack
• Ability to translate designs into mobile friendly styles using preprocessors such as SASS
• Expertise in working with a range of APIs (REST, websockets, etc.)
• Eager to solve challenging problems regarding algorithms, data structures, and web application performance
• Strong written and verbal communication skills

BONUS

• Experience with the following tools or technologies:
• Redux, React Hooks
• AWS services such as Cloudfront, Lambda, and S3
• Typescript or another strongly typed programming language
• Database systems such as Redis, Postgres, and MongoDB
• Query languages such as graphQL
• Component libraries such as Kendo UI
• Experience working with distributed teams
• A history of working with Scrum processes

LOCATION

WELL is headquartered in Santa Barbara, CA and is opening an office in Los Angeles later this year. Today, all WELL positions are remote, and we are looking forward to when our company returns to in-office work. We are open to candidates that are looking for a permanently remote role depending on their level of experience. Historically, remote team members visit the Santa Barbara office regularly, and we’ve found that works best when they are on the West Coast, specifically in Southern California.

WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.

• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!

• Learning and development – frequent events and tools available to help our employees #PursueGrowth.

• Career mobility – we promote from within and have opportunities for employees to transfer between teams.

• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.

• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram (@wellhealthinc). To hear firsthand what it’s like to work at WELL, please view this team video.

Committed to Diversity, Equity, and Inclusion

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Job Benefits:

• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision
• MacBook Pro provided
• Dog-friendly office
• Kombucha and beer on tap
• Career mobility
• DE&I employee group & Employee Equity Groups
• Fun company events - Lunch & Learns, trivia, occasional cooking class
• Standing desks

Time zone: (GMT-08:00) Pacific Time

ABOUT WELL HEALTH

Our Mission: Make healthcare the gold standard in customer service.

What We Deliver: WELL™️ Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.

Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.

Our award-winning culture: In 2021, WELL Health was named #10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare and ranked #170 on the Inc. 5000 list of fastest growing private companies.

SUMMARY

WELL’s DevOps team has an exciting opportunity for a Sr. DevOps Engineer with strong experience across all components of a highly automated enterprise SaaS platform. As a Sr. DevOps Engineer, you will be responsible for working with and mentoring teams across WELL’s Engineering organization. You will support the development of improved VPN and networking services. You will build a robust approach to deployment management across multiple services, environments and geographies. You will have a focus on improvements to velocity in every area of product delivery and maintenance, as well as the set-up, maintenance, and ongoing development of continuous build/integration infrastructure.

This role for an experienced DevOps Engineer at a rapidly growing startup has the opportunity to grow into a System Architect or a DevSecOps position.

RESPONSIBILITIES

• Create and maintain deployment workflows orchestrated with Terraform, ECS/Fargate, and Python.
• Develop policies, standards, guidelines, governance and related guidance for both CI/CD operations and for work of developers.
• On-board/train and support developers from source control, through build automation, merge resolution, CI, test automation, deployment based on tools usage and policies, standards.
• Enable DevOps by moving code from Dev/Test to Staging and Production via highly automated solutions.
• Play a part in fostering a “best-of-breed” culture with particular focus on Quality Control and Test Automation in Agile-based Continuous Integration environments.

REQUIREMENTS

• 5+ years of experience in DevOps Engineering, Systems Engineering, or a related field.
• Bachelor's degree in Computer Science or related field (or equivalent work experience).
• Experience with networking solutions including VPN systems.
• Experience with secret management platforms including Vault and AWS Secrets Manager.
• Strong experience with scripting (BASH, Python). Experience as a full software developer is a plus.
• Experience with database management, including RDS, Redshift, MongoDB and others.
• Experience with CI/CD/taskrunner tools such as Jenkins, Bamboo, and Rundeck.
• Experience with infrastructure-as-code tools such as Terraform and AWS CloudFormation.
• Experience with monitoring tools such as Zabbix, DataDog, and Nagios.
• Experience managing enterprise workloads in an AWS infrastructure.
• Ability to simplify complex requirements and iteratively build effective solutions in collaboration with team members from multiple disciplines.
• Familiarity with microservices architecture.
• Ability to mentor and train team members in best practices.
• Ability to collaborate across multiple teams.

LOCATION

WELL is headquartered in Santa Barbara, CA. For this role, we are open to candidates that are looking for a permanently remote role. The majority of WELL’s Engineering team is based on the West Coast. Candidates must be able to work during standard working hours in the PST timezone. The ideal candidate is located in Southern California.

WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.

• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!

• Learning and development – frequent events and tools available to help our employees #PursueGrowth.

• Career mobility – we promote from within and have opportunities for employees to transfer between teams.

• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.

• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram (@wellhealthinc). To hear firsthand what it’s like to work at WELL, please view this team video.

Committed to Diversity, Equity, and Inclusion

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Job Benefits:

• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision
• MacBook Pro provided
• Dog-friendly office
• Kombucha and beer on tap
• Career mobility
• DE&I employee group & Employee Equity Groups
• Fun company events - Lunch & Learns, trivia, occasional cooking class
• Standing desks

Time zone: (GMT-08:00) Pacific Time

ABOUT WELL HEALTH

Our Mission: Make healthcare the gold standard in customer service.

What We Deliver: WELL^TM Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.

Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.

Our award-winning culture: In 2021, WELL Health was named No.10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare and ranked #170 on the Inc. 5000 list of fastest growing private companies.

SUMMARY

WELL is looking for a talented Business Intelligence Analyst / Developer to join the team. You are someone that is excited about working with healthcare data. You enjoy managing large data sets, and building data models and processes in a structured, collaborative, and inclusive environment.

As a Business Intelligence Analyst / Developer, you will join the Data team, and work under the direction of our Director of Data Science. You will also work alongside our Product and Application Engineering teams. You will manage existing data processes, work with Product and Engineering to implement new product capabilities, and build new system and data solutions.

This is an exciting role for an experienced Business Intelligence Analyst / Developer that is looking for their next opportunity at a fast-paced startup.

As a member of this team you will:

• Support and maintain existing analytics
• Identify and eliminate technical debt in the system
• Improve and create process that allows the team to operate more effectively

RESPONSIBILITIES

• Leverage our data platform to provide data-driven insights to customers and internal teams
• Effectively communicate technical issues within the team, and create solutions
• Work with account managers and client support to ensure all customer analytics are stable and providing value
• Serve as a data expert and lead business intelligence expert for data analytics requests
• Support customer requests for changes to reporting and dashboards
• Design solutions after gathering business and technical requirements
• Own the reporting and dashboards inventory and dictionary
• Aid in supporting, troubleshooting, testing, and maintaining the BI reporting environments

REQUIREMENTS

• Bachelor’s degree or higher in engineering, computer science, data science, math, statistics, or a related field
• 5+ years of experience as a data analyst or similar role
• 3+ years of experience with healthcare data warehousing
• Strong SQL skills
• Experience with Looker
• Strong written and verbal communication skills
• Strong analytical, problem solving, and logical reasoning skills
• A passion for managing data and analytics

BONUS

• Experience with Data Science techniques
• Experience with R and/or Python

LOCATION

WELL is headquartered in Santa Barbara, CA and has a satellite office in Orange County, CA. Today, all WELL positions are remote, and we are looking forward to when our company returns to in-office work. We are open to candidates that are looking for a permanently remote role depending on their level of experience. Historically, remote team members visit the Santa Barbara office regularly, and we’ve found that works best when they are on the West Coast, specifically in Southern California.

WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.
• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!
• Learning and development – frequent events and tools available to help our employees #PursueGrowth.
• Career mobility – we promote from within and have opportunities for employees to transfer between teams.
• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.
• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram profile to hear from our employees about working at WELL.

Committed to Diversity, Equity, and Inclusion

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Job Benefits:

• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision
• MacBook Pro provided
• Dog-friendly office
• Kombucha and beer on tap
• Career mobility
• DE&I employee group & Employee Equity Groups
• Fun company events - Lunch & Learns, trivia, occasional cooking class
• Standing desks

Time zone: (GMT-08:00) Pacific Time

ABOUT WELL HEALTH

Our Mission: Make healthcare the gold standard in customer service.

What We Deliver: WELL^TM Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.

Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.

Our award-winning culture: In 2021, WELL Health was named No.10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare and ranked #170 on the Inc. 5000 list of fastest growing private companies.

SUMMARY

WELL is seeking an experienced Data Analyst to join our growing organization. You will work alongside other talented Data Engineers and Data Scientists, and report to our Director of Data Science. You will develop key product and business insights for our clients as well as our internal teams, focused on all areas of the business.

You will propel WELL’s data-driven analysis of ROI, best practices, and patient experience goals. You will be working with a rich data set drawn from hundreds of millions patient interactions across the United States.

This is an exciting opportunity if you are looking to take the next step in your Data career at a high-growth startup. You will have the opportunity to grow and learn from a tight-knit team of talented Data professionals.

RESPONSIBILITIES

• Develop a full list of relevant Customers’, Vendors’, and other Partners’ metrics and underlying data
• Map Customers’, Vendors’, and other Partners’ data to WELL generated data model
• Obtain and refresh Customers’, Vendors’, and other Partners’ data related to specific metrics used in ROI calculation
• Work collaboratively with Customer Success and Product to develop and maintain a set of best practices that drive these metrics
• Develop credible and verifiable calculation and data validation that show the impact of WELL usage - generate testable conclusions with a solid understanding of logical traps like correlation vs causation, survivor bias, etc.
• Work with Customer Success, Sales, and Marketing teams to deliver actionable insights based on verified customer data
• Communicate with Customers, Vendors, and other Partners to understand their business goals and associated metrics
• Innovate! Implement innovative quantitative analyses, try new data wrangling techniques, and experiment with new visualization tools

REQUIREMENTS

• Bachelor's degree in Mathematics, Statistics, Data Science, Engineering (or a relevant field of study)
• 3+ years of experience in Data Analytics and Business Intelligence (or a related role)
• Advanced Excel / Google Sheets skills including functions, pivot tables, charts, and macros
• 4+ years of experience with SQL
• 3+ years of experience with business intelligence or data visualization tools
• Some experience with ETL technologies such as Matillion
• High-level understanding of how Machine Learning and Natural Language Processing works and able to consider their opportunities and limitations
• Strong analytical and problem solving skills, with good business sense
• Strong attention to detail
• Passion for improving patients’ healthcare experience and driven to understand the full set of WELL product capabilities from both a user and a technical perspective
• Excellent written and verbal communication skills, along with strong presentation abilities
• Solid project management and organizational skills

BONUS

• Healthcare experience
• Python skills
• Experience with Looker
• Customer support domain knowledge

LOCATION

WELL is headquartered in Santa Barbara, CA. Today, all WELL positions are remote, and we are looking forward to when our company returns to in-office work. We are open to candidates that are looking for a permanently remote role. Historically, remote team members visit the Santa Barbara office regularly, and we’ve found that works best when they are on the West Coast, specifically in Southern California.

WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.
• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!
• Learning and development – frequent events and tools available to help our employees #PursueGrowth.
• Career mobility – we promote from within and have opportunities for employees to transfer between teams.
• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.
• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram (@wellhealthinc). To hear firsthand what it’s like to work at WELL, please view this team video.

Committed to Diversity, Equity, and Inclusion

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Job Benefits:

• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision
• MacBook Pro provided
• Dog-friendly office
• Kombucha and beer on tap
• Career mobility
• DE&I employee group & Employee Equity Groups
• Fun company events - Lunch & Learns, trivia, occasional cooking class
• Standing desks

Time zone: (GMT-08:00) Pacific Time

WELL is a patient communication infrastructure for healthcare. We enable enterprise health systems, private practices, and vendors to conduct seamless conversations with patients across multiple channels — including texting, email, telephone, and live chat. 

With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue.

Founded in 2015, WELL is based in Santa Barbara, California and is the highest rated patient engagement software on G2. WELL serves many of the country’s leading health systems and more than 20 million patients. 

WELL is honored to be ranked number 170 on the 2020 Inc. 5000 list of fastest growing private companies. WELL is also proud to have been named one of the 2020 Central Coast Best Places to Work by the Pacific Coast Business Times, and one of the 2020 Best Places to Work in Healthcare by Modern Healthcare. Most recently, WELL Health was recognized as one of the Best Midsize Companies to Work for in Los Angeles in 2021 by Built In LA. To learn more about WELL, please visit our LinkedIn.

SUMMARY

Behind the scenes, health systems have hundreds (and sometimes thousands) of different systems that must communicate with one another. At WELL, we connect with the systems in the hospital that need to communicate to patients; the team responsible for doing so is our Integration team.

WELL is looking for a talented Senior Integration Engineer to join the team. You will work directly alongside a team of integration and platform engineers under the direction of our Director of Integrations. We are looking for an engineer that enjoys a balance of deep technical work and working with clients, all while keeping a focus on improving the patient experience. Our team is passionate about reducing technical debt, optimizing our deployment processes, and ensuring our customers have a great experience with our technical teams. 

As a member of this team you will:

• Scope and deploy new integrations with clients
• Support and maintain existing client integrations
• Identify and eliminate technical debt in the system
• Improve and create process that allows the team to operate more effectively

RESPONSIBILITIES

• Leverage our integration engine and cloud platform to investigate, diagnose, and solve customer integration issues.
• Assist in monitoring the health of the integration platform, proactively working to remediate problems which will impact system performance, message delivery, or availability.
• Effectively communicate technical issues with clients in non-technical language.
• Develop solutions to integrations bugs.
• Bring Mid-Market and Enterprise client integrations live. Includes scoping, developing, testing, and deploying integrations to our clients.
• Work with account managers and client support to ensure all customer integrations are stable.

REQUIREMENTS

• Bachelor’s degree or higher in engineering, computer science, math, or a related field
• 3+ years of experience in a healthcare integration engineering role
• 2+ years of experience with HL7v2, FHIR, and other common standards of healthcare system data exchange solutions
• 1+ years of experience in a client-facing technical role
• Strong software engineering skills and knowledge of software engineering best practices
• Deep experience in at least one programming language
• Strong SQL skills
• Strong written and verbal communication skills
• Strong analytical, problem solving, and logical reasoning skills
• A passion for managing data and connecting systems

BONUS

• Experience with the Mirth Integration Engine
• Experience with AWS, particularly Lambda Functions, API Gateway, and SQS

LOCATION

WELL is headquartered in Santa Barbara, CA. As a result of the COVID-19 pandemic and to prioritize the health of our employees, all WELL positions are temporarily remote. We are looking forward to when our company returns to in-office work at or around June 2021. For this role, we are open to candidates that would be interested in working full-time out of our headquarters when we return to in-office work, or those that are already located within the United States and seeking a permanently remote position.

PERKS AND BENEFITS

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.
• Employee Equity groups – many groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!
• Learning and development – frequent events and tools available to help our employees #PursueGrowth.
• Career mobility – we promote from within and have opportunities for employees to transfer between teams. 
• Santa Barbara office perks: dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.
• MacBook Pro provided
• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status. 

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Job Benefits:

• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision
• MacBook Pro provided
• Dog-friendly office
• Kombucha and beer on tap
• Career mobility
• DE&I employee group & Employee Equity Groups
• Fun company events - Lunch & Learns, trivia, occasional cooking class
• Standing desks

Time zone: (GMT-08:00) Pacific Time

WELL is a patient communication infrastructure for healthcare. We enable enterprise health systems, private practices, and vendors to conduct seamless conversations with patients across multiple channels — including texting, email, telephone, and live chat. 

With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue.

Founded in 2015, WELL is based in Santa Barbara, California and is the highest rated patient engagement software on G2. WELL serves many of the country’s leading health systems and more than 20 million patients. 

WELL is honored to be ranked number 170 on the 2020 Inc. 5000 list of fastest growing private companies. WELL is also proud to have been named one of the 2020 Central Coast Best Places to Work by the Pacific Coast Business Times, and one of the 2020 Best Places to Work in Healthcare by Modern Healthcare. To learn more about WELL, please visit our LinkedIn.

SUMMARY

WELL is looking for a talented Artificial Intelligence and Natural Language Developer to join the team. You are someone that is excited about working with healthcare data. You enjoy managing large data sets, and building data models and processes in a structured, collaborative, and inclusive environment. 

As an AI/NLP Developer, you will join the Data team, and work under the direction of our Director of Data Science. You will also work alongside our Product and Application Engineering teams. You will manage existing data modeling processes, work with Product and Engineering to implement new product capabilities, and build new system and data solutions. 

This is an exciting role for an experienced AI/NLP Developer that is looking for their next opportunity at a fast-paced startup.

As a member of this team you will:

• Help guide the vision of use for artificial intelligence and natural language
• Identify value-based use cases for advanced analytics
• Improve and create process that allows the team to operate more effectively

RESPONSIBILITIES

• Leverage our data platform to provide data-driven insights to customers and internal teams
• Effectively communicate advanced analytics strategies within the organization
• Identify opportunities for improved data modeling for enabling data science
• Identify opportunities for Machine Learning and AI in our product
• Curate appropriate annotated datasets for supervised learning methods
• Train developed models and run evaluation experiments
• Extend ML libraries and frameworks to apply in NLP tasks
• Mentor more junior data scientists about advanced AI and NLP techniques
• Using effective text representation techniques and classification algorithms to drive more insights

REQUIREMENTS

• Master’s degree or higher in engineering, computer science, data science, math, statistics, or a related field
• 3+ years experience with NLP models
• 5+ years experience with Python (NLTK preferred)
• 5+ years experience in data analysis/modeling
• 3+ years of healthcare experience
• Experience analyzing text messages (Sentiment Analysis)
• Strong written and verbal communication skills
• Strong analytical, problem solving, and logical reasoning skills
• A passion for managing data and analytics

BONUS

• 3+ years of Cloud-based data science experience
• Understanding of chatbot logic and how it relates to NLP

LOCATION

WELL is headquartered in Santa Barbara, CA. As a result of the COVID-19 pandemic and to prioritize the health of our employees, all WELL positions are temporarily remote. We are looking forward to when our company returns to in-office work at or around June 2021. For this role, we are open to candidates that would be interested in working full-time out of our headquarters when we return to in-office work, or those that are already located within the United States and seeking a permanently remote position.

PERKS AND BENEFITS

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.
• Employee Equity groups – many groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!
• Learning and development – frequent events and tools available to help our employees #PursueGrowth.
• Career mobility – we promote from within and have opportunities for employees to transfer between teams. 
• Santa Barbara office perks: dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.
• MacBook Pro provided
• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status. 

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Time zone: (GMT-08:00) Pacific Time

WELL is a patient communication infrastructure for healthcare. We enable enterprise health systems, private practices, and vendors to conduct seamless conversations with patients across multiple channels — including texting, email, telephone, and live chat. 

With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue.

Founded in 2015, WELL is based in Santa Barbara, California and is the highest rated patient engagement software on G2. WELL serves many of the country’s leading health systems and more than 20 million patients. 

WELL is honored to be ranked number 170 on the 2020 Inc. 5000 list of fastest growing private companies. WELL is also proud to have been named one of the 2020 Central Coast Best Places to Work by the Pacific Coast Business Times, and one of the 2020 Best Places to Work in Healthcare by Modern Healthcare. To learn more about WELL, please visit our LinkedIn.

SUMMARY

WELL is looking for a talented Senior Software Engineer to join our fast-paced, growing engineering department. You will primarily be working on API Integrations. You will work with other bright and motivated software engineers under the guidance of our Director of Software Architecture. 

You will be responsible for developing new and improving existing internal product APIs used by the Integration team to ultimately provide data to and from our clients. You will work closely with stakeholders from the Product and Integration teams to gather requirements for client use cases, and you will be responsible for designing and implementing elegant APIs and data models that will best fulfill those requirements.

In addition to being a strong developer, you will need strong communication skills to work with a distributed team and be motivated to build quality software. You will also be flexible and adaptable enough to thrive in a fluid startup environment. This is an exciting role with room for growth.

RESPONSIBILITIES

• Designing, developing, and maintaining products, services, APIs and integrations for the WELL platform
• Collaborate with the Product and Integration teams in an Agile environment to break down requirements, plan, design, and estimate tasks
• Drive quality by writing effective unit, Integration, and functional tests for high availability and high throughput systems and libraries in an AWS ecosystem
• Architecting solutions using the latest security and compliance standards for healthcare
• Building tools to monitor system performance and reliability at scale

REQUIRED

• Bachelor's degree or higher in Computer Science or related field
• 3+ years of experience in a software engineer, software architect, or other software development role
• Experience with Java, Node.js or other Object-Oriented programming language
• Hands-on experience with SQL, entity modeling, and relational databases
• Experience in designing RESTful APIs, event-driven workflows, and microservices
• Test automation experience – Jest/Mocha/Junit/Spock/Groovy unit testing, TDD, testing pyramid
• Experience with AWS or other Cloud technology
• Strong communication skills and an ability to interact with all levels of technical and non-technical audiences 
• Strong commitment to producing quality products 
• Extremely detail-oriented
• Team player that is a positive attitude, and a passion for WELL’s mission

BONUS

• Healthcare experience with Electronic Medical Records Systems, Practice Management Systems, Interface Engines, or other healthcare standards
• Experience building modular microservice applications in Node.js, Spring Boot, or other microservice frameworks
• Knowledge of software development best practices and familiarity with common design patterns
• Experience with Jenkins or other continuous integration and continuous delivery tools
• Experience with GIT, SVN, or other version control system
• Experience working in an Agile environment (Scrum or Lean)
• Experience using Jira or other issue trackers
• Familiarity with Terraform or other Infrastructure as Code tools

LOCATION

WELL is headquartered in Santa Barbara, CA and has a satellite office in Orange County, CA. Today, all WELL positions are remote, and we are looking forward to when our company returns to in-office work. We are open to candidates that are looking for a permanently remote role depending on their level of experience. Historically, remote team members visit the Santa Barbara office regularly, and we’ve found that works best when they are on the West Coast, specifically in Southern California.

PERKS AND BENEFITS

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.
• Workplace groups – company committees available for all to join (Diversity & Inclusion and Workplace Engagement).
• Learning and development – frequent events and tools available to help our employees #PursueGrowth.
• Career mobility – we promote from within and have opportunities for employees to transfer between teams. 
• Santa Barbara office perks: dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.
• MacBook Pro provided
• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status. 

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Time zone: (GMT-08:00) Pacific Time

WELL is a patient communication infrastructure for healthcare. We enable enterprise health systems, private practices, and vendors to conduct seamless conversations with patients across multiple channels — including texting, email, telephone, and live chat. 

With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue.

Founded in 2015, WELL is based in Santa Barbara, California and is the highest rated patient engagement software on G2. WELL serves many of the country’s leading health systems and more than 20 million patients. 

WELL is honored to be ranked number 170 on the 2020 Inc. 5000 list of fastest growing private companies. WELL is also proud to have been named one of the 2020 Central Coast Best Places to Work by the Pacific Coast Business Times, and one of the 2020 Best Places to Work in Healthcare by Modern Healthcare. To learn more about WELL, please visit our LinkedIn.

SUMMARY

WELL is looking for a talented Senior Frontend Software Engineer to join our fast-paced, growing engineering department. You will work directly alongside a team of bright and motivated frontend engineers, under the guidance of our Frontend Engineering Manager. 

Your primary role will be assisting in developing core functionality on the product. You will also help drive team discussions and decisions around processes and technologies to improve code quality, user experience and team velocity. There are many opportunities to make a significant impact and grow as an engineer.

RESPONSIBILITIES

• Collaborate with both technical and non-technical teams, including Product, QA, and UX
• Break down requirements, plan and estimate tasks using agile methodologies
• Actively drive team discussions to define and implement new technologies and coding standards
• Manage the operational deployment of a scalable front end application
• Build out new features and functionality on the WELL platform
• Write high quality, effective tests to prevent bugs and grow test coverage, in order to improve product stability, and increase team velocity

REQUIREMENTS

• Bachelor's Degree in Computer Science (or equivalent experience) with a strong grasp of CS fundamentals
• Up to date on the latest Javascript features and capabilities
• 4+ years building web applications using several frameworks including React
• 2+ years React JS experience
• Experience with unit testing frameworks including Jest
• Deep understanding of build systems and tools such as Webpack
• Ability to translate designs into mobile friendly styles using preprocessors such as SASS 
• Expertise in working with a range of APIs (REST, websockets, etc.)
• Eager to solve challenging problems regarding algorithms, data structures, and web application performance
• Strong written and verbal communication skills 

BONUS

• Experience with the following tools or technologies:
• Flux, Redux, React Hooks, React Context
• AWS services such as Cloudfront, Lambda, and S3
• Typescript or another strongly typed programming language
• Database systems such as Redis, Postgres, and MongoDB
• Query languages such as graphQL
• Experience working with distributed teams
• A history of working with Scrum processes

LOCATION

WELL is headquartered in Santa Barbara, CA and has a satellite office in Orange County, CA. Today, all WELL positions are remote, and we are looking forward to when our company returns to in-office work. We are open to candidates that are looking for a permanently remote role depending on their level of experience. Historically, remote team members visit the Santa Barbara office regularly, and we’ve found that works best when they are on the West Coast, specifically in Southern California.

PERKS AND BENEFITS

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.
• Workplace groups – company committees available for all to join (Diversity & Inclusion and Workplace Engagement).
• Learning and development – frequent events and tools available to help our employees #PursueGrowth.
• Career mobility – we promote from within and have opportunities for employees to transfer between teams. 
• Santa Barbara office perks: dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.
• MacBook Pro provided
• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision

 WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status. 

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Time zone: (GMT-08:00) Pacific Time

WELL is a patient communication infrastructure for healthcare. We enable enterprise health systems, private practices, and vendors to conduct seamless conversations with patients across multiple channels — including texting, email, telephone, and live chat. 

With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue.

Founded in 2015, WELL is based in Santa Barbara, California and is the highest rated patient engagement software on G2. WELL serves many of the country’s leading health systems and more than 20 million patients. 

WELL is honored to be ranked number 170 on the 2020 Inc. 5000 list of fastest growing private companies. WELL is also proud to have been named one of the 2020 Central Coast Best Places to Work by the Pacific Coast Business Times, and one of the 2020 Best Places to Work in Healthcare by Modern Healthcare. To learn more about WELL, please visit our LinkedIn.

SUMMARY

WELL is looking for a talented, experienced backend developer to join our fast-paced, growing engineering department. This developer will primarily be working with Node.js. As a Node.js Backend Engineer at WELL, you will work directly alongside a team of bright and motivated backend engineers, under the guidance of our Engineering Director. 

You will be responsible for working with the rest of the team to maintain and grow features in the backend code base. This work will range from supporting Node.js web facing APIs, to writing SQL queries, to developing workflows in Golang.

In addition to being a strong developer, you will have a keen interest in how software and modern communication channels can improve the patient experience. You will also have the attention to detail and quality needed to meet high Service Level Agreements (SLAs) in a product that serves roughly 20 million patients nationwide. You will also be flexible and adaptable enough to thrive in a fluid startup environment.

RESPONSIBILITIES

• Build new backend services using Typescript on Node.js, open source technology and tools including NestJS.
• As an experienced engineer, you will help the team adhere to software best practices, level up others in your areas of expertise, and contribute to the architecture of our ongoing refactor project. 
• Collaborate with the product team in an agile environment to break down requirements, plan and estimate tasks.
• Drive quality by writing effective unit, integration and functional tests for high availability systems and libraries.
• Create high availability and high throughput systems using Redis, Postgres, Kinesis, S3, MongoDB, and AWS services.
• Effectively collaborate with Product, QA, UX, Client Success, and other internal groups (both technical and non-technical).

REQUIREMENTS

• Bachelor's Degree in Computer Science
• 5+ years designing and implementing backend services and distributed systems in a professional environment
• Strong grasp of Javascript/ES fundamentals, Typescript, or strong experience in another modern OO language
• Proficiency in SQL (PostgreSQL) database design
• Experienced working with asynchronous requests in large scale applications
• Commitment to testing best practices

BONUS

• Collaboration/contributions with the open source community
• Strong leadership skills
• Experience with:
• Go, Python
• Docker
• Terraform
• AWS
• Event sourced and microservice architecture

LOCATION

WELL is headquartered in Santa Barbara, CA and has a satellite office in Orange County, CA. Today, all WELL positions are remote, and we are looking forward to when our company returns to in-office work at or around June 2021. We are open to candidates that are looking for a permanently remote role depending on their level of experience. Historically, remote team members visit the Santa Barbara office regularly, and we’ve found that works best when they are on the West Coast, specifically in Southern California.

PERKS AND BENEFITS

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.
• Workplace groups – company committees available for all to join (Diversity & Inclusion and Workplace Engagement).
• Learning and development – frequent events and tools available to help our employees #PursueGrowth.
• Career mobility – we promote from within and have opportunities for employees to transfer between teams. 
• Santa Barbara office perks: dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.
• MacBook Pro provided
• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status. 

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Time zone: (GMT-08:00) Pacific Time