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SailPoint is seeking a Product Security Architect to provide technical leadership and execution for an industry-leading Product Security program. As a provider of both SaaS and enterprise software for some the world’s most prestigious organizations, SailPoint strives for best-in-class security for its product offerings. This critical role will be responsible for performing security architecture reviews and offering consulting services as well as be a key player in designing the overall strategy of the Product Security Program at SailPoint.

The ideal candidate will be highly collaborative and customer service oriented; balancing the right level of security with business objectives and working to creatively solve complex Product Security related problems.

This is a challenging and impactful role with security responsibilities that all product offerings and can be REMOTE or based in Austin, TX.

Responsibilities:

• Advise on the secure design of product and application architecture.
• Perform Threat Modelling, assess and document product risks and/or application designs.
• Participate in expanding/maturing the SailPoint S-SDLC program
• Work with product teams and shared services to determine appropriate scanning cadence based on risk.
• Develop and maintain checklists and working aides for secure development.
• Design solution blueprints that meet the security needs of the system.
• Approve security guidance and training materials provided to development teams.
• Provides input to security risk impact assessment.
• Approve architecture change proposals from a security perspective.
• Conduct Third party/Alliances assessments.
• Be a key advisor to the overall strategy and roadmap of the Product Security Program.
• Be a part of the Product Security Incident Response Team (PSIRT) at SailPoint.

Requirements:

• Bachelor’s degree with 12+ years of experience/Master’s degree with 8+ years of experience in IT Security
• 6-8 years of Technical Product Security related experience around Threat Modeling and Attack Surface Analysis.
• US Citizenship is required due to the nature of the role
• Proven track record of solving complex Product Security issues and protecting products using a risk-based approach.
• Extensive knowledge of the current Product Security threat landscape and industry best practices.
• Extensive experience of performing Threat Modeling and Product Security design reviews and incorporating them as part of SSDLC processes.
• Experience with compliance/certification frameworks such as ISO27001, SOC2, FedRAMP, SOX, GDPR from a Product Security standpoint.
• Experience working in Agile development with experience in the following technologies:
  • Containers (Docker, Kubernetes, or similar)
  • Infrastructure as code (Vagrant, Docker, Ansible, Chef, Terraform, or similar)
  • Continuous integration (Jenkins, Bamboo, Hudson, or similar.)
  • Integration of Security testing tools into pipeline
  • Defect tracking (Jira, Bugzilla, ServiceNow, or similar.)
  • Source code management (GitLab, GitHub, BitBucket, or similar.)
  • QA Testing tools (nUnit, jUnit, Selenium, Cucumber, or similar.)
  • Application security testing tools (SAST, DAST, IAST, SCA, or similar.)
  • Various *nix distributions
  • Cloud environment (AWS, Azure, or similar)
• Ability to innovate and find creative solutions that balance the needs of the business with the needs of security.
• Minimal travel (<10%) to Austin,TX
• Certification such as CISSP, CISSP-ISSAP, CSSLP, OSCP, GSEC

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

You’re a software engineering manager with technical experience in building backend services, data stores and APIs. You want what your team builds to be robust, reliable, and set the bar for quality across the organization. You can understand a team as a kind of system, and you know the best way to optimize it is by working excellently with people while also understanding the technology. You know how to find, hire and retain top talent to build complex software while coaching them on their performance and engagement with their team.

You will lead a team of engineers that is delivering and supporting software that are critical pieces of the IdentityNow SaaS solution. You will work closely with Product Managers, Designers, Architects, Quality and DevOps engineers, and other Engineering Managers to continuously deliver value to our customers. In turn, you will develop and grow as a manager and leader of people. You will receive thoughtful coaching, consistent feedback, collaboration on your career path, and support to learn and pursue success for your own career. You will gain experience through shipping great software, and leading a team through a complex environment to support customers and deliver results for the organization.

What You’ll Make Happen:

• Listen to what your team needs to deliver better software, then proactively do those things
• Partner with Product Management to ensure your team has clear tactical and strategic backlogs
• Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt
• Introduce, run, tweak, and optimize team project management processes, as the principal owner of team delivery
• Recruit, coach, develop, and motivate high performing engineers
• Proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your team's technology, building strong relationships, and insisting on high-quality solutions

What You Get Excited By:

• Your team achieving real business results and incremental milestones
• Delighting our customers and end users
• Coaching and developing engineers on your team along their chosen career paths
• Using data to objectively measure impact and optimize engineering processes
• Meeting deadlines and coordinating with technical team members in order to deliver quality results
• Attracting and motivating excellent engineers who care about great teams and great software

Requirements:

• 1+ years in a Software Engineering Management role on backend services exposing APIs
• 3+ years of hands on experience as a Software Engineer
• Deep knowledge of agile processes and workflows, and some experience implementing them
• Technical experience and fluency at the architectural level, enabling easy discussions with engineers

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

SailPoint is the Worldwide Leader for Enterprise-Class IAM (Identity and Access Management). We minimize risk and maximize business growth by managing access to data and resources across our client’s enterprise. We do it effectively and securely for every person who interacts with our client’s organization—any user, on any device, anywhere in the world.

We were first to recognize that companies could benefit from an approach to identity that addresses both IT and business priorities. We developed a unique, risk-based model and leveraged that approach for everything from compliance to user provisioning. Then we followed that with the industry's first solution for truly extending enterprise identity management to applications in the cloud.

Today, we offer comprehensive products that can handle enterprise IAM on-premises or as a cloud-based service. This gives you the freedom to choose the best solution for your current needs, while at the same time establishing a clear path for future growth.

The ideal candidate on the DevOps team will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.

Responsibilities:

• Build and maintain a resilient, secure, and efficient SaaS application platform to meet established SLAs

• Automate build, test, and deployment for distributed, fault-tolerant infrastructure

• Maintaining and improving existing ETL pipelines and reporting models

• Designing and building tools that make our data pipelines more reliable, manageable, and resilient.

• Monitoring and incident response for distributed applications

• Collaborate with developers to bring new features and services into production

• Utilize a combination of open-source and custom software to solve product challenges

• Drive improvement to operational practices and procedures

• Proactively meet standards for information security and compliance, such as ISO, SOX, SSAE 16, etc.

Background & Experience:

• Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider

• Solid understanding of databases (SQL, NoSQL, Gremlin, Cassandra, in-memory databases like Redis)

• Experience with cloud infrastructure environments, preferably AWS

• Experience with Java applications and related J2EE technology stack

• Experience with containerization technology including: Docker, Kubernetes, and AWS ECS

• Experience with data tools such as Elasticsearch, Kibana, Airflow, Kafka, and Flink.

• Release automation (Jenkins, Argo, etc.), system administration, system configuration, and system debugging experience

• Experience using scripting languages (Python, Bash, PowerShell, etc.) and infrastructure-as-code tools (Terraform)

• Strong understanding of system and networking concepts and troubleshooting techniques

• Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.

• Ability to operate in an agile, entrepreneurial start-up environment.

Education:

• Bachelor's degree in Computer Science or other technical discipline, or equivalent experience

• 7+ years of DevOps experience

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

SailPoint is the Worldwide Leader for Enterprise-Class IAM (Identity and Access Management) (Identity and Access Management)

We minimize risk and maximize business growth by managing access to data and resources across our client’s enterprise. We do it effectively and securely for every person who interacts with our client’s organization—any user, on any device, anywhere in the world.

We were first to recognize that companies could benefit from an approach to identity that addresses both IT and business priorities. We developed a unique, risk-based model and leveraged that approach for everything from compliance to user provisioning. Then we followed that with the industry's first solution for truly extending enterprise identity management to applications in the cloud.

Today, we offer comprehensive products that can handle enterprise IAM on premises or as a cloud-based service. This gives you the freedom to choose the best solution for your current needs, while at the same time establishing a clear path for future growth.

The ideal candidate on the DevOps team will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.

Responsibilities:

• Build and maintain a resilient, secure, and efficient SaaS (software as a service) application platform to meet established SLAs

• Automate deployment, monitoring, management, and incident response

• Monitor site stability and performance and troubleshoot site issues

• Scale infrastructure to meet rapidly increasing demand

• Manage cross-functional requirements working with Engineering, Product, Services, and other departments.

• Collaborate with developers to bring new features and services into production

• Develop and improve operational practices and procedures

• Proactively meet standards for information security and compliance, such as ISO27001, SOC1, SOC2, etc.

Background & Experience:

• 8+ years of experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider

• 8+ years of experience with cloud infrastructure environments; AWS strongly preferred

• Extensive Kubernetes knowledge is a must.

• Release automation (Jenkins, etc.) with CI/CD pipelines

• Linux administration, and Linux debugging experience

• Experience using programming languages to manage cloud environments at scale

• Strong understanding of system and networking concepts and troubleshooting techniques

• Strong interpersonal, collaboration and leadership qualities - ability to develop processes and influence engineers to adopt said processes

• Experience leading projects from ideation to release and ongoing maintenance

• Ability to operate in an agile, entrepreneurial environment that is rapidly evolving

Education:

Bachelor's degree in Computer Science or other technical discipline, or equivalent experience

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

SailPoint is seeking a Staff Product Security Engineer as part of execution for an industry-leading Product Security program. As a provider of both SaaS and enterprise software for some the world’s most prestigious organizations, SailPoint strives for best-in-class security for its product offerings. This critical role will be responsible for performing highly technical hands-on work related to Product Security as well as be a key player in designing the overall strategy of the Product Security Program at SailPoint.

The ideal candidate will be highly collaborative and customer service oriented; balancing the right level of security with business objectives and working to creatively solve complex Product Security related problems.

This is a challenging and impactful role with security responsibilities that all product offerings and can be REMOTE or based in Austin, TX.

Responsibilities:

• Configure, maintain, and tune all pipeline and traditional product and application security technologies.
• Continuously reduce false positives through calculated and repeatable suppressions to ensure utilization and adoption of the technology(s).
• Responsible for proactive scanning/auditing in early phases of the SSDLC as well as reactive scanning/auditing in later phases of the SSDLC, triage and comms to DEV teams​.
• Assists tech leads and developers with technical approach for remediation.
• Support automation and tooling of security technologies to be leveraged by development teams.
• Assist in developing custom software quality tests and Security as Code solutions.
• Review designs for security defects, perform threat modelling and identify remediation solutions.
• Provide training, guidance, and assistance to development teams early in the SSDLC.
• Cultivate security ownership in the product teams.
• Communicate new security services to product teams and assist with security integration, requirement gathering, and troubleshooting failures.
• Manage product/application vulnerabilities in a consistent manner to prioritize, advise, monitor, and validate remediation.
• Produce metrics based on product findings and vulnerabilities, to include customer facing true positives and SLAs/KPIs.
• Provide input to security risk impact assessment​.
• Work closely with engineering to sustain processes and/or convert manual integrations to automated pipeline activities.
• Be a key advisor to the overall strategy and roadmap of the Product Security Program.
• Be a part of the Product Security Incident Response Team (PSIRT) at SailPoint.

Requirements:

• Bachelor’s degree with 12+ years of experience/Master’s degree with 8+ years of experience in IT Security
• 6-8 years of Technical Product Security related experience around SSDLC tooling, automation, remediation advisory, security testing, threat modeling/attack surface analysis.
• US Citizenship is required due to the nature of the role
• Proven track record of solving complex Product Security issues and protecting products using a risk-based approach.
• Extensive knowledge of the current Product Security threat landscape and industry best practices.
• Knowledge of compliance/certification frameworks such as ISO27001, SOC2, FedRAMP, SOX, GDPR from a Product Security standpoint is a plus.
• Experience working in Agile development with experience in the following technologies:
  • Containers (Docker, Kubernetes, or similar)
  • Infrastructure as code (Vagrant, Docker, Ansible, Chef, Terraform, or similar)
  • Continuous integration (Jenkins, Bamboo, Hudson, or similar.)
  • Integration of Security testing tools into pipeline
  • Defect tracking (Jira, Bugzilla, ServiceNow, or similar.)
  • Source code management (GitLab, GitHub, BitBucket, or similar.)
  • QA Testing tools (nUnit, jUnit, Selenium, Cucumber, or similar.)
  • Application security testing tools (SAST, DAST, IAST, SCA, or similar.)
  • Various *nix distributions
  • Cloud environment (AWS, Azure, or similar)
• Ability to innovate and find creative solutions that balance the needs of the business with the needs of security.
• Minimal travel (<10%) to Austin, TX
• Certification such as OSCP, GSEC, GPEN, CISSP, CSSLP

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

At SailPoint, we are building the most comprehensive suite of identity governance & management SaaS products in the world. Built from the ground up on a microservices, multi-tenant architecture, our goal is to ensure customers can provision with confidence, protect at scale, and comply with certainty. 

As SaaS has exploded and allowed employees to work better and faster, it’s caused a headache for IT, Compliance, Finance, and Procurement teams who have no central way to manage it. Our SaaS Management offering, SailPoint SaaS Management discovers and centralizes management of all of your SaaS applications in use so you can spend less time doing manual research, and more time optimizing, securing, and enabling the future of work.

About the role:

The SailPoint SaaS Management team is looking for a Principal Software Engineer, SaaS Management who will build new services and continue to help scale out the SaaS Management services. This is an opportunity to work on a product that is undergoing tremendous growth and brings with it an opportunity to build out new architectures/products and solve scalability (and data!) challenges.

Things you'll do on a day-to-day basis:

• Work on SailPoint SaaS Management’s workflow engine - the central hub of taking all data within the dashboard and allowing clients to notify themselves, automate repetitive tasks, and orchestrate workflows across different services
• Build a real-time data pipeline to track how clients use our intelligent recommendations over time
• Ensure the solutions you're building are driving value for our customers
• Lead technical architecture discussions, maintain and introduce robust, fast, scalable and reliable services primarily written in Go

Who you are?

We’d love to hear from you, if you have:

• 7+ years of industry experience building fast, reliable, data-based applications
• Deep understanding of modern technologies and paradigms and are excited to learn new ones (e.g. Golang, Docker, Redis, Postgres, GraphQl, Python, Kafka, Terraform, Timescale)
• Experience running scalable and reliable systems
• Product minded: You can turn complex business requirements into working software that our customers love to use.
• Pragmatism: Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism. You know when it is time to refactor, and when it's time to ship.
• Team players: You recognize that the ‘whole is greater than the sum of its parts,’ appreciate collaboration, and do your part to make the larger team win.
• Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment
• You have some familiarity with Golang and distributed systems

Requirements:

• Bachelors in Computer Science or a related field, or equivalent professional experience

Why work with us?

• Be part of an incredibly talented team who are passionate about all things SaaS
• Join a product-focused company, who: values moving fast and keeping things stable, deploys multiple times a day, knows that sometimes building the “right thing” is more important than building things “right”, as long as we build it “better” each time we touch it.
• You want to be part of a team that leans on each other to learn, grow, and do things better and faster.
• You want to work on hard problems and build the future of IT Operations
• Contribute tangibly and significantly to our core product, bringing value to our customers each and every week
• We are constantly picking up new tools and technologies that help us improve our roles and product
• We are remote friendly!
• We are trusted as the central source of enablement for some of the fastest-growing companies in the world like Peloton, Epic Games, Jamf, Segment, and hundreds more.

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

Time zone: (GMT-06:00) Central Time

We minimize risk and maximize business growth by managing access to data and resources across your enterprise. We do it effectively and securely for every person who interacts with your organization—any user, on any device, anywhere in the world.

We were first to recognize that companies could benefit from an approach to identity that addresses both IT and business priorities. We developed a unique risk-based model and leveraged that approach for everything from compliance to user provisioning. Then we followed that with the industry's first solution for truly extending enterprise identity management to applications in the cloud.

Today, we offer comprehensive products that can handle enterprise IAM on-premises or as a cloud-based service. This gives you the freedom to choose the best solution for your current needs, while at the same time establishing a clear path for future growth.

The Sr. Cloud Support Engineer is part of our Services Support team and plays an important role in post implementation support of SailPoint’s Identity as a Service offering, IdentityNow. You will be working directly with our customers and implementation partners to identify the cause of any post-deployment Out-Of-The-Box issues and works with the larger team to help resolve them to ensure the success of the customer and the highest customer satisfaction.

Responsibilities:

• Effectively resolve or help resolve customer support issues.
• Keep customers fully updated on the progress of their issues.
• Support for the IdentityNow product in client environments.
• Works closely with DevOps, Sustaining, Engineering and the rest of the Support team to help solve Out-Of-The-Box issues.
• Works with clients post implementation for support concerns, including providing self-service resources.
• Resolves or escalates cases, using our Salesforce Case Management System
• Sales and POC Support

Requirements:

• 5-7+ years of support experience
• At least 2 years’ working with a SaaS product / service
• Experience with the following web technologies: XML, SAML, SPML/SOAP, Web and Application Servers, HTML
• Experience setting up and installing software on both Windows and Unix (Linux, Sun, HP, AIX) platforms
• Experience with Databases (Oracle, Sybase, MSSQL, MySQL).
• Experience with Directories (LDAP, AD)
• Network troubleshooting skills

Nice to have Skills:

• Experience with SSO platforms
• Experience with enterprise systems (SAP, PeopleSoft)
• Familiarity with Identity Management provisioning systems (Sun, Oracle, IBM, BMC, Novell)
• Security software or internal IT audit experience
• Knowledge of programming languages such as Java, .NET or C++

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

Responsibilities:

• Build and maintain a resilient, secure, and efficient SaaS application platform to meet established SLAs
• Automate deployment, monitoring, management and incident response
• Monitor site stability and performance and troubleshoot site issues
• Scale infrastructure to meet rapidly increasing demand
• Manage cross-functional requirements working with Engineering, Product, Services, and other departments.
• Collaborate with developers to bring new features and services into production
• Develop and improve operational practices and procedures
• Proactively meet standards for information security and compliance, such as ISO, SOX, SSAE 16, etc.

Background & Experience:

• Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
• Experience with cloud infrastructure environments, preferably AWS
• Experience with containerization technology, preferably Docker
• Experience with Java applications and related J2EE technology stack
• Release automation (Jenkins, etc), system administration, system configuration, and system debugging experience
• Experience using scripting languages (Ruby, Python, etc), configuration management tools (Chef, Puppet, etc) and command execution frameworks
• Strong understanding of system and networking concepts and troubleshooting techniques
• Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.
• Ability to operate in an agile, entrepreneurial start-up environment.
• Must be United States citizen (FedRAMP compliance requirement)

Education:

• Bachelor's degree in Computer Science or other technical discipline, or equivalent experience
• 3+ years of DevOps experience

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

SailPoint is seeking a Staff UI Engineer to join our Platform Engineering team in creating cross-product UI for SaaS Platform features. We are looking for engineers who are passionate about the front-end user experience and have a proven track record of delivering elegant, intuitive web-based UIs for enterprise applications. You would be a member of a highly Agile team tasked with building and maintaining the toolchains for deploying, monitoring, translating, & securing UI in support of product teams. Specifically, you will help us evolve and maintain our product using the Angular framework and other front-end technologies. The ideal candidate must be self-directed and a fast learner, flexible enough to work on new technologies as well as legacy components.

Responsibilities:

• Design and implement intuitive, maintainable, responsive web application UI’s using Angular, TypeScript, JavaScript, CSS, and HTML

• Collaborate with peers and UX team on UI and interaction designs

• Consume supporting REST APIs and interact closely with microservices teams

• Build prototypes used to collect user feedback in order to iterate through design choices

• Instrument, maintain, and analyze tracking metrics collected at various points within the application to identify pain points and guide improvements

• Develop automated test solutions across all supported desktop browsers (IE, Firefox, Chrome, Safari) and iOS and Android devices

• Contribute to platform architecture design and planning

• Serve as a mentor to other engineers in the team and help them develop good technical principles and discipline

• Work closely with product management to provide technical input on features and help develop delivery roadmaps

Requirements:

• Bachelor’s degree in Computer Science or related field or equivalent experience

• 8+ years of professional software development experience creating cross-browser compatible web-based UIs

• Strong working knowledge of JavaScript, CSS, HTML, JSON, REST, AJAX, XML, HTTP

• Experience with one or more JavaScript framework or related such as Angular, React, ExtJS, Webpack, NodeJS

• Experience with one or more Automated UI testing frameworks (Jest, Karma, Protractor, Selenium, Jasmine)

• Excellent written and verbal communication skills

Preferred:

• Experience with Angular, TypeScript, NgRx, NodeJS, and NestJS

• Experience with mobile responsive design and mobile UI frameworks

• Agile/scrum development methodology

• Familiarity with Amazon Web Services

• Familiarity with commercial security applications/infrastructure products

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

You’re an experienced engineering leader who understands that in the world of cloud-based services, building software only gets you to the starting line. Shipping, operating, and supporting those services is the race. You obsess over delighting customers, but aren’t afraid to make difficult tradeoffs and decisions. You have more than a few years of experience in a fast-paced development environment and are passionate about talent and team building.

As Director of Engineering for IdentityNow, you will be ultimately responsible for the success of building and supporting SailPoint’s flagship SaaS product. You will develop the people, processes, and tools that ensure the reliability, resiliency, and performance of a complex product suite built by a globally distributed team that processing tens of billions of events annually. Leading multiple teams of talented Software Engineers and Engineering Managers, you will work closely with Product Managers; Designers; Software, DevOps, and Reliability Engineers, and other Engineering leaders to continuously evolve the scale and capabilities of our products and platform while consistently increasing the value we deliver to our customers.

What You’ll Make Happen:

• Continuously ship high quality software.

• Partner with Product Management and Architects to ensure your teams have clear tactical and strategic backlogs.

• Balance competing priorities to ensure we effectively ship new features while resolving defects and continuing to enhance and evolve our technical foundations.

• Recruit, develop, and motivate multiple high performing teams of engineers.

You Get Excited By:

• Shipping!

• Delighting our customers, partners, end users, professional services engineers, and other engineering teams.

• Using data to objectively measure impact and optimize engineering processes.

• Meeting deadlines. Coordinating with technical team members in order to deliver quality results within a project’s deadlines is second nature to you.

• Attracting and motivating strong engineers and engineering managers.

Requirements:

• 7+ years in an engineering leadership role, preferably working on a SaaS product at scale, with demonstrable experience managing other managers.

• 5+ years of hands on experience as a Software Engineer.

• Deep knowledge of agile processes and workflows.

• BS in Computer Science or related technical field. MBA or other relevant Master’s Degree preferred.

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

SailPoint is the Worldwide Leader for Enterprise-Class IAM (Identity and Access Management). We minimize risk and maximize business growth by managing access to data and resources across our client’s enterprise. We do it effectively and securely for every person who interacts with our client’s organization—any user, on any device, anywhere in the world.

We were first to recognize that companies could benefit from an approach to identity that addresses both IT and business priorities. We developed a unique, risk-based model and leveraged that approach for everything from compliance to user provisioning. Then we followed that with the industry's first solution for truly extending enterprise identity management to applications in the cloud.

Today, we offer comprehensive products that can handle enterprise IAM on-premises or as a cloud-based service. This gives you the freedom to choose the best solution for your current needs, while at the same time establishing a clear path for future growth.

The ideal candidate on the DevOps team will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.

Responsibilities:

• Build and maintain a resilient, secure, and efficient SaaS application platform to meet established SLAs

• Automate build, test, and deployment for distributed, fault-tolerant infrastructure

• Monitoring and incident response for distributed applications

• Collaborate with developers to bring new features and services into production

• Utilize a combination of open-source and custom software to solve product challenges

• Design and implement IP Networking in VPC environment

• Drive improvement to operational practices and procedures

• Write and maintain architectural, stakeholder, and policy documentation

• Proactively meet standards for information security and compliance, such as ISO, SOX, SSAE 16, etc.

Background & Experience:

• 5+ years Experience in 24x7 production operations for a SaaS or cloud service provider

• Experience with Azure Iaas and PaaS offerings (Key Vault, App Gateways, Azure Monitor, etc.)

• Container orchestration and management platforms (Kubernetes, AKS, Docker)

• Server and application monitoring (Zabbix, Prometheus, Grafana, Elasticsearch, Kibana, Azure Monitor)

• Deploying and managing Infrastructure as Code (Terraform)

• System programming skills in Go, Python, PowerShell, etc.

• Diagnosing and troubleshooting .Net applications

• Familiar with CI/CD practices and tools (Git, Jenkins, Azure DevOps)

• Strong understanding of *nix system and networking concepts

• Understanding of distributed, event-based messaging architectures (Azure Event Hub, Azure Service Bus, Kafka, etc.)

• Interpersonal and team skills - ability to implement process and influence engineers who are not direct reports.

• Ability to operate in an agile, entrepreneurial start-up environment.

Education:

• Bachelor's degree in Computer Science or other technical discipline, or equivalent experience

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

We're searching for a Sr. DevSecOps Engineer that will be a key player on the DevOps team servicing SailPoint's suite of SaaS products. You will proactively work with the rest of the DevOps team, the CISO team, Engineering, Product, and other functional departments to design, implement and operate solutions to secure our global customer-facing SaaS infrastructure.

Responsibilities:

• Design, build and maintain tools/processes to effectively secure our cloud-based (AWS) environments

• Work closely with the CISO organization to help establish and ensure corporate guidelines and best practices are followed

• Implement a program to integrate security into the build/release pipelines to validate our code is secure before it goes to production

• Able to build a solution to a problem, rather than buy, when appropriate

• Evaluate and recommend use of machine learning, AI, and data analytic services to improve the security of our products and environments

• Stay current on security industry trends and topics, and evangelize those concepts within the organization

• Proactively meet standards for information security and compliance, such as ISO27001, SOC2, FedRAMP, etc

Background & Experience:

• Experience working on a team with security responsibilities for a SaaS or PaaS solution, preferably in AWS

• Experience creating solutions in languages like Ruby or Go

• Experience automating and integrating security operations into DevOps processes

• Experience with SIRP, SIEM, and IDS/IPS/WAF solutions

• Experience securing containerized applications

• Knowledge of orchestration and/or configuration management tools (Terraform or Ansible/Chef) and command execution frameworks

• Understanding of how Java and Go applications operate, and how to secure the environment that houses them

• Understanding of industry standard release automation tools and processes

• Strong interpersonal and teaming skills — this is an extremely collaborative environment

Education:

• Bachelor's degree in Computer Science or other technical discipline, or equivalent experience/certifications

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

At SailPoint, we are building the most comprehensive suite of identity governance & management SaaS products in the world. Built from the ground up on a microservices, multi-tenant architecture, our goal is to ensure customers can provision with confidence, protect at scale, and comply with certainty. 

As SaaS has exploded and allowed employees to work better and faster, it’s caused a headache for IT, Compliance, Finance, and Procurement teams who have no central way to manage it. Our SaaS Management offering, SailPoint SaaS Management discovers and centralizes management of all of your SaaS applications in use so you can spend less time doing manual research, and more time optimizing, securing, and enabling the future of work.

About the role:

The SailPoint SaaS Management team is looking for a Principal Software Engineer, SaaS Management who will build new services and continue to help scale out the SaaS Management services. This is an opportunity to work on a product that is undergoing tremendous growth and brings with it an opportunity to build out new architectures/products and solve scalability (and data!) challenges.

Things you'll do on a day-to-day basis:

• Work on SailPoint SaaS Management’s workflow engine - the central hub of taking all data within the dashboard and allowing clients to notify themselves, automate repetitive tasks, and orchestrate workflows across different services
• Build a real-time data pipeline to track how clients use our intelligent recommendations over time
• Ensure the solutions you're building are driving value for our customers
• Lead technical architecture discussions, maintain and introduce robust, fast, scalable and reliable services primarily written in Go

Who you are?

We’d love to hear from you, if you have:

• 7+ years of industry experience building fast, reliable, data-based applications
• Deep understanding of modern technologies and paradigms and are excited to learn new ones (e.g. Golang, Docker, Redis, Postgres, GraphQl, Python, Kafka, Terraform, Timescale)
• Experience running scalable and reliable systems
• Product minded: You can turn complex business requirements into working software that our customers love to use.
• Pragmatism: Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism. You know when it is time to refactor, and when it's time to ship.
• Team players: You recognize that the ‘whole is greater than the sum of its parts,’ appreciate collaboration, and do your part to make the larger team win.
• Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment
• You have some familiarity with Golang and distributed systems

Requirements:

• Bachelors in Computer Science or a related field, or equivalent professional experience

Why work with us?

• Be part of an incredibly talented team who are passionate about all things SaaS
• Join a product-focused company, who: values moving fast and keeping things stable, deploys multiple times a day, knows that sometimes building the “right thing” is more important than building things “right”, as long as we build it “better” each time we touch it.
• You want to be part of a team that leans on each other to learn, grow, and do things better and faster.
• You want to work on hard problems and build the future of IT Operations
• Contribute tangibly and significantly to our core product, bringing value to our customers each and every week
• We are constantly picking up new tools and technologies that help us improve our roles and product
• We are remote friendly!
• We are trusted as the central source of enablement for some of the fastest-growing companies in the world like Peloton, Epic Games, Jamf, Segment, and hundreds more.
  #LI-REMOTE

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

You’re a software engineering manager with technical experience on backend services, data stores and APIs in your past. You want your teams to build robust and reliable backend services software, tools, and APIs to set the bar for quality across the organization. You can understand each team as a kind of system, and you know the best way to optimize it is by working excellently with people while also understanding the technology. You know how to find, hire and retain top talent to build complex and advanced SaaS software while coaching them on their performance and engagement with their team.

You will lead and support a team of engineers who are delivering and supporting software that underpins many other engineering teams at the company. You will have many internal stakeholders (several Engineering & Product Management teams, DevOps, Quality, and others), and effectively collaborating with all of them to create feasible roadmaps will be paramount for this role. You should form opinions about what the team should do based on careful and active listening to your team members and your stakeholders. Then your teams will deliver software and hit goals for the company; consistently and with style.

In turn, you will develop and grow as a manager and leader of people. You will receive thoughtful coaching, consistent feedback, collaboration on your career path, and support to learn and pursue success for your own career. You will gain experience through shipping great software, and leading teams through a complex environment to support customers and other teams throughout the organization.

What You’ll Make Happen:

• Listen to what your team needs to deliver better software, then proactively do those things.

• Partner with Product Management to ensure your teams have clear tactical and strategic backlogs.

• Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt.

• Introduce, run, tweak, and optimize team project management processes, as the principal owner of team delivery.

• Recruit, coach, develop, and motivate high performing engineers across multiple teams.

• Proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your teams’ technology, building strong relationships, and insisting on high-quality solutions that solve multiple strategic challenges at once.

You Get Excited By:

• Your team achieving real business results and incremental milestones

• Delighting our customers and end users

• Coaching and developing engineers on your team along their chosen career paths

• Using data to objectively measure impact and optimize engineering processes

• Meeting deadlines and coordinating with technical team members in order to deliver quality results

• Attracting and motivating excellent engineers who care about great teams and great software

Role Requirements:

• 1+ years in a Software Engineering Management role on backend services exposing APIs

• 3+ years of hands-on experience as a Software Engineer

• Experience with at least two different tech stacks as either an engineer or a manager

• Deep knowledge of agile processes and workflows, and some experience implementing them

• Technical experience and fluency at the architectural level, enabling easy discussions with engineers

• Experience handling multiple stakeholders’ concerns live, in meetings, with aplomb

Pluses (or Things You’ll Learn on the Job):

• Experience tuning and optimizing team processes using qualitative & quantitative feedback

• Experience implementing & maintaining a feedback-driven culture where it is routine to ask for feedback on performance

• Experience on teams shipping SaaS products for consumers or businesses

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

You’re an experienced engineering leader who understands that in the world of cloud-based services, building software only gets you to the starting line. Shipping, operating, and supporting those services is the race. You live and breathe SLIs, SLOs, and SLAs - and are passionate about empowering organizations to achieve them. You have more than a few years of experience in a fast-paced development environment and are passionate about talent and team building.

As Director of Reliability Engineering you will be ultimately responsible for defining and driving the charter and mission for Reliability Engineering at SailPoint. You will develop the people, processes, and tools that ensure the reliability, resiliency, and performance of a complex product suite built by a globally distributed team that processing tens of billions of events annually. Leading multiple teams of talented Reliability, Performance, Security, and Test Engineers you will work closely with Product Managers, Designers, Software and DevOps engineers, and other Engineering leaders to continuously measure and improve the quality and reliability of SailPoint's SaaS services and products.

What You’ll Make Happen

• Own, innovate, and create programs, new software, and analytics that drive improvements to the availability, scalability, latency, and efficiency of SailPoint's SaaS services and products

• Work in close partnership with product engineering to build, observe, and operate fast, reliable, and durable production systems

• Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt

• Recruit, develop, and motivate multiple high performing teams of engineers and engineering leaders

You Get Excited By

• Shipping!

• Delighting our customers and end users.

• Using data to objectively measure impact and optimize engineering processes

• Meeting deadlines. Coordinating with technical team members in order to deliver quality results within a project’s deadlines is second nature to you.

• Attracting and motivating strong engineers

Requirements

• 5+ years in an engineering leadership role, preferably working on a SaaS product

• 5+ years of hands on experience as a Software, DevOps, or Reliability Engineer

• Experience leading or managing several of the following disciplines: Software Engineering, Site Reliability Engineering, DevOps, Software Engineer in Test, Performance Testing, Product Security Engineering, Test Automation, Compliance

• Deep knowledge of agile processes and workflows

• BS in Computer Science or related technical field, MBA or other relevant Master’s Degree preferred

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

At SailPoint, we are building the most comprehensive suite of identity governance & management SaaS products in the world. Built from the ground up on a microservices, multi-tenant architecture, our goal is to ensure customers can provision with confidence, protect at scale, and comply with certainty.  

Our Cloud Governance team is looking for a well-rounded architect with a proven record of accomplishment of delivering scalable microservice based solutions to enterprise clients. Capable of driving several projects to completion from an architectural aspect. A skilled technician that can also serve as a mentor to team members and hand off POC’s for full implementation. A visionary that delivers solutions that solve today’s problems with the future direction of the product in mind. 

You will: 

• Identify the best solutions to the problems at hand. Provide direction and technical leadership to a team of technicians that will implement the chosen architecture. 

• Quickly implements proof of concepts that can be expanded upon to drive value to an enterprise client. 

• Lead the architecture of several initiatives at once. Know when to get more involved and when the team has projects under control and can be left to run with them. 

• Collaborate with other Engineering Organizations to develop and implement platform-based solutions that can be reused by other teams/products within SailPoint 

• Drive the implementation of scalable, testable code bases. 

• Work with Product Teams to turn business requirements into technical solutions. 

• Deliver architectural overviews and propositions to the SaaS Engineering organization.  

• Solicit and incorporate feedback from architects across SaaS Engineering into design specifications. 

• Contribute to architect design sessions. 

• Break down large tasks into tasks that drive immediate value to clients. 

We are looking for someone with:  

• Proven software architecture experience 

• Excellent communication skills 

• Advanced experience in coding with several languages, both front-end and back-end 

• Advanced experience with an object-oriented programming concepts 

• Proven experience in driving velocity of engineering teams. 

• The ability to learn quickly. 

Preferred skills or things you will learn in the role:  

• Working knowledge of GoLang 

• Experience with AWS, GCP or Azure cloud environments 

• Experience with Continuous Delivery 

• Experience working with ETL pipelines. 

• Experience instrumenting code for gathering production performance metrics. 

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

IdentityNow is the first and only comprehensive identity governance and management product to be truly delivered as Software-as-a-Service (SaaS). Built from the ground up on a microservices, multi-tenant architecture, our goal is to ensure customers can provision with confidence, protect at scale, and comply with certainty.  

We are looking for software engineers who are passionate about solving problems to join our fast-growing team. Specifically, this role is on our password management team. 

Responsibilities: 

• Deliver efficient, maintainable, secure and robust microservices 

• Product minded perspective to problem solving, turn complex business requirements into scalable software via sound technical design and implementation 

• Collaborate with peers on designs, code reviews, and testing 

• Produce unit and end-to-end tests to improve code quality that allow for continuous delivery 

• Ensure that features are properly deployed into production and instrument for metrics 

• Share on-call responsibilities with the team (rotation) and improve observability of services 

Requirements: 

• 5 to 8 years of professional software development experience 

• Java or other object-oriented design and implementation experience including working knowledge of standard libraries and design patterns 

• Experience with implementing RESTful APIs and OpenAPI 3.0 for an API-first design 

• Experience building distributed systems, microservices and knowledge of design patterns 

• Excellent written and verbal communication skills 

• Experience with security concepts, authentication and authorization protocols like OAuth 2.0, SAML, OIDC, MFA, KBA 

 Preferred: 

• Experience with AWS 

• Experience with Java or Golang 

• Familiarity with encryption algorithms 

• Experience with Continuous Delivery 

• Experience with Docker, Kubernetes and Kafka 

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

SailPoint is seeking a Backend Software Engineer to help build a new cloud-based SaaS identity analytics product.  We are looking for well-rounded backend or full stack engineers who are passionate about building and delivering reliable, scalable microservices and infrastructure for SaaS products.

As one of the first members on the team, you will be integral in building this product and will be part of an agile team that is in startup mode. This is a unique opportunity to build something from scratch but have the backing of an organization that has the muscle to take it to market quickly, with a very satisfied customer base.

Responsibilities

• Deliver efficient, maintainable, robust Java based microservices.
• Produce designs and rough estimates, and implement features based on product requirements.
• Collaborate with peers on designs, code reviews, and testing.
• Produce unit and end-to-end tests to improve code quality and maximize code coverage for new and existing features.

Requirements

• 2+ years of professional software development experience
• Strong Java or Golang experience
• Great communication skills
• BS in Computer Science, or a related field
• Comprehensive experience with object-oriented analysis and design skills
• Comprehensive experience with an object-oriented programming language and techniques
• Comprehensive understanding of Java Frameworks

Preferred

• Experience with AWS
• Experience with Continuous Delivery
• Experience working on a Big Data/Machine Learning product
• Experience instrumenting code for gathering production performance metrics

Compensation and benefits

• Experience a Small-company Atmosphere with Big-company Benefits
• Competitive pay, 401(k) and comprehensive medical, dental and vision plans
• Recharge your batteries with a flexible vacation policy and paid holidays
• Grow with us with both technical and career growth opportunities
• Enjoy a healthy work-life balance with flexible hours, family-friendly company events and charitable work 

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

IdentityNow is SailPoint’s Identity as a Service (IDaaS) product, and the Sr. DevOps Engineer will be a key player on the DevOps team servicing the IdentityNow product suite. He/She will proactively work with Engineering, Product, Services, and other functional departments to implement and operate our global customer-facing SaaS infrastructure. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.

Responsibilities:

• Build and maintain a resilient, secure, and efficient SaaS application platform to meet established SLAs
• Automate deployment, monitoring, management and incident response
• Monitor site stability and performance and troubleshoot site issues
• Scale infrastructure to meet rapidly increasing demand
• Manage cross-functional requirements working with Engineering, Product, Services, and other departments.
• Collaborate with developers to bring new features and services into production
• Develop and improve operational practices and procedures
• Proactively meet standards for information security and compliance, such as ISO, SOX, SSAE 16, etc.

Background & Experience:

• Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
• Experience with cloud infrastructure environments, preferably AWS
• Experience with containerization technology, preferably Docker
• Experience with Java applications and related J2EE technology stack
• Release automation (Jenkins, etc), system administration, system configuration, and system debugging experience
• Experience using scripting languages (Ruby, Python, etc), configuration management tools (Chef, Puppet, etc) and command execution frameworks
• Strong understanding of system and networking concepts and troubleshooting techniques
• Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.
• Ability to operate in an agile, entrepreneurial start-up environment.

Education:

• Bachelor's degree in Computer Science or other technical discipline, or equivalent experience

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

IdentityIQ is SailPoint’s Identity and Access Governance product, and the DevOps Engineer will be a key player on the FedRAMP and Cloud Managed Service team. The successful candidate will proactively work with Engineering, Product Management, Services, and other departments to implement and operate our global, customer-facing cloud managed service for IdentityIQ. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.

Location:  United States

Responsibilities:

• Build and maintain a resilient, secure, and efficient cloud-hosted IdentityIQ platform to meet established SLAs
• Work closely with internal and external parties to build, monitor and maintain the cloud hosted IdentityIQ infrastructure in both production and non-production environments.
• Automate deployment, monitoring, management and incident response
• Monitor site stability and performance and troubleshoot site issues
• Work with internal and external parties to define infrastructure to meet customer’s business requirements within the purchased subscription service level
• Monitor infrastructure costs to help meet SailPoint business model expectations
• Work closely with internal and external teams on each customer deployment
• Build and maintain IdentityIQ-specific monitors and alerts
• Develop and improve operational practices and procedures
• Proactively meet standards for information security and compliance (e.g., ISO, SOX, SSAE 16) in close cooperation with the Security Operations and Compliance teams
• Work closely with global DevOps and Support teams to provide 24x7x365 support to customers
• Participate in on-call rotations
• Travel is less than 25% for hires outside of Austin, TX

Background & Experience:

• Must be United States citizen (FedRAMP compliance requirement)
• Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS vendor or cloud service provider (3-5 years)
• Experience with cloud infrastructure environments, AWS and/or Azure (3-5 years) AWS certifications and experience are preferred: https://aws.amazon.com/certification
• Experience with containerization and infrastructure as code technologies, preferably Terraform, Docker
• Experience with Java applications and related J2EE technology stack
• Release automation (e.g., Jenkins), system administration, system configuration, and system debugging experience
• Experience using scripting languages (e.g., Ruby, Python), configuration management tools (e.g., Chef, Puppet) and command execution frameworks (e.g. Ansible)
• Experience with a continuous monitoring tool like Splunk is preferred
• Strong understanding of Linux system administration, networking and troubleshooting techniques
• History of effective collaboration on technical work and/or technical compliance initiatives with others.
• Ability to operate in an agile, entrepreneurial start-up environment

Education:

• Bachelor's degree in Computer Science or other technical discipline, or equivalent experience preferred           

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

SailPoint is solving the world’s Identity management problems with our market leading SaaS solution, and the Staff DevOps Engineer will be a key leader on the DevOps team servicing the SaaS product suite. They will proactively work with Engineering, Product, Services, and other functional departments to implement and operate our global customer-facing SaaS infrastructure. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.

Responsibilities:

• Build and maintain a resilient, secure, and efficient SaaS application platform to meet established SLAs
• Automate deployment, monitoring, management and incident response
• Monitor site stability and performance and troubleshoot site issues
• Scale infrastructure to meet rapidly increasing demand
• Manage cross-functional requirements working with Engineering, Product, Services, and other departments.
• Collaborate with developers to bring new features and services into production
• Develop and improve operational practices and procedures
• Proactively meet standards for information security and compliance, such as ISO27001, SOC1, SOC2, etc.

Background & Experience:

• 8+ years of experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
• 8+ years of experience with cloud infrastructure environments, preferably AWS
• 3+ years of experience with containerization technology, preferably Docker and Kubernetes
• Experience with Big Data or Machine Learning preferred
• Release automation (Jenkins, etc) with CI/CD pipelines
• Linux administration, and Linux debugging experience
• Experience using programing languages (Ruby, Golang preferable) to manage cloud environments at scale
• Strong understanding of system and networking concepts and troubleshooting techniques
• Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.
• Experience leading projects from ideation to release and ongoing maintenance
• Ability to operate in an agile, entrepreneurial start-up environment.

Education:

• Bachelor's degree in Computer Science or other technical discipline, or equivalent experience

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

You’re a software engineering manager with technical experience on backend services, data stores and APIs in your past. You want your teams to build robust and reliable backend services software, tools, and APIs to set the bar for quality across the organization. You can understand each team as a kind of system, and you know the best way to optimize it is by working excellently with people while also understanding the technology. You know how to find, hire and retain top talent to build complex and advanced SaaS software while coaching them on their performance and engagement with their team. 

You will lead and support a team of engineers who are delivering and supporting software that underpins many other engineering teams at the company. You will have many internal stakeholders (several Engineering & Product Management teams, DevOps, Quality, and others), and effectively collaborating with all of them to create feasible roadmaps will be paramount for this role. You should form opinions about what the team should do based on careful and active listening to your team members and your stakeholders. Then your teams will deliver software and hit goals for the company; consistently and with style.  

In turn, you will develop and grow as a manager and leader of people. You will receive thoughtful coaching, consistent feedback, collaboration on your career path, and support to learn and pursue success for your own career. You will gain experience through shipping great software, and leading teams through a complex environment to support customers and other teams throughout the organization. 

What You’ll Make Happen:

• Listen to what your team needs to deliver better software, then proactively do those things. 

• Partner with Product Management to ensure your teams have clear tactical and strategic backlogs. 

• Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt. 

• Introduce, run, tweak, and optimize team project management processes, as the principal owner of team delivery. 

• Recruit, coach, develop, and motivate high performing engineers across multiple teams. 

• Proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your teams’ technology, building strong relationships, and insisting on high-quality solutions that solve multiple strategic challenges at once. 

You Get Excited By:

• Your team achieving real business results and incremental milestones 

• Delighting our customers and end users 

• Coaching and developing engineers on your team along their chosen career paths 

• Using data to objectively measure impact and optimize engineering processes 

• Meeting deadlines and coordinating with technical team members in order to deliver quality results 

• Attracting and motivating excellent engineers who care about great teams and great software 

Role Requirements:

• 1+ years in a Software Engineering Management role on backend services exposing APIs 

• 3+ years of hands-on experience as a Software Engineer 

• Experience with at least two different tech stacks as either an engineer or a manager 

• Deep knowledge of agile processes and workflows, and some experience implementing them 

• Technical experience and fluency at the architectural level, enabling easy discussions with engineers 

• Experience handling multiple stakeholders’ concerns live, in meetings, with aplomb 

Pluses (or Things You’ll Learn on the Job): 

• Experience tuning and optimizing team processes using qualitative & quantitative feedback 

• Experience implementing & maintaining a feedback-driven culture where it is routine to ask for feedback on performance 

• Experience on teams shipping SaaS products for consumers or businesses 

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events

At SailPoint, we are building the most comprehensive suite of identity governance & management SaaS products in the world. Built from the ground up on a microservices, multi-tenant architecture, our services are focused on enabling organizations to discover, secure, and manage every type of identity.  

We are seeking an experienced and highly technical Senior Staff Software Engineer to join the IdentityNow Product Team. A growing customer base, with an increasing percentage coming from large-scale use cases with high daily transaction volumes means building systems with the capability to automatically handle a growing amount of work. The role demands deep domain experience along with the ability to design and develop large-scale distributed systems. The ability to lead technically in a dynamic and ever evolving environment is crucial to this role. 

Successful candidates will be well-versed in the nuances of system design, automation and observability. Principal Engineers at SailPoint are also responsible for shaping our engineering culture. Your ability to establish trust and credibility and lead by influence is paramount.

We offer a competitive salary, great benefits, excellent work-life balance. Plenty of opportunities to learn, grow and innovate. 

Responsibilities :

• Analyze and refine requirements with Product Management 

• Significant hands-on software development, designing, coding, building software to scale team’s services  

• Setting the standard for excellence in engineering by advocating design and coding best practices.  

• Looking beyond the immediate backlog to create and share a forward facing technical vision for your team 

• Share support of critical team systems by participating in on-call rotations 

• Occasionally partner with services to review and contribute to solution architecture  

Requirements :

• 10+ years of overall professional software development experience  

• 5+ years of experience developing software in Java, leading teams, design and setting technical direction  

• 2+ years of experience building web applications in a solving for scale environment 

• Experience working with one or more from the following: Cloud - AWS, IAM/IGA, Compliance, Security and Privacy 

• A positive and collaborative demeanor, combined with the ability to coach, mentor and delegate 

Nice to have:

• Experience with the Go programming language  

• Experience with Kubernetes 

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Benefits:

• Employee Stock Purchase Plan
• Performance Bonus
• Career Growth
• Flexible Work Schedule
• 401(k)
• Health Benefits
• Vision and Dental Benefits
• Beer In Stock
• Flexible Vacation Policy and Paid Holidays
• Company Social Events