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Description

We know that headhunters are already beating down your door. We want to earn our right to work with you every single day.

We’re out to solve real world scale problems, and we need your help.

Simplero is a product-led SaaS company that helps coaches, authors, and speakers transform lives at scale through online courses and memberships. We’re an all-remote team of 35 trailblazers passionate about service, personal growth, and simplicity. We have helped over 2500 customers in 30 countries make over $225M. We’re changing lives, providing livelihoods, and our service is incredibly valuable. We’re a team united by our shared values of growth, ownership, service, and hunger.

We're looking to migrate from our current setup, with everything in one database in one AWS region, to hosting the app on our own iron, in two or more NOCs, on multiple continents (US and EU). And we need your help!

Yes, we know. Everybody’s moving to the cloud. Well, we like to zig where others zag (when it makes business sense). The reason for moving to our own servers is to be in control of our own destiny as much as possible, to protect our customers. Also, we’re not afraid of tackling challenges. And we think it’ll end up being cheaper in the long run, but we’ll see. We’re not doing it for the cost savings.

It's a big project, but by moving slowly and steadily, one step at a time, we'll get there. We don't have a hard and fast deadline, but the sooner the better.

What we do now

• We're running a Ruby on Rails monolith app, with MariaDB as the database, plus PostgreSQL for logging, Memcached for caching, and ElasticSearch for full text search.
• We're currently using RDS, ElasticCache, ElasticSearch, Classic Load Balancer, S3, CDN, and Route 53.

What we plan to do

• Scale out hardware requirements and get data centers spun up
• Use Terraform, Docker, and other relevant infrastructure tools to manage and automate our setup
• Migrate each of the current AWS services out one at a time.
• Partition our user base so customers are served from the relevant data center depending on their region.

Requirements

What we absolutely require

• You’re very smart and very quick at "getting" stuff.
• You’ve managed hosting on your own hardware and accomplished similar projects before
• That said, you’re great at figuring things out you’ve never done before.
• You communicate well in writing, and you have at least one t-shirt to wear for video calls.
• You can read code quickly and figure out what's going on.
• You’re an absolute master at building the most efficient setup given the needs
• Resilience, performance, and security without overengineering is your jam

What we could care less about

• A degree in computer science—we're not scientists, we're engineers. (An unusual field of study might make for a good story, though. Do tell!) A physics degree is a plus, though.
• Certifications—just show us what you can do.

Benefits

What’s in it for you

• Competitive salary
• Remote work – We are a diverse and distributed team that uses Slack, Zoom, Notion and other tools to stay connected
• Changing lives at scale. Making the tools that empower experts to make a living teaching others is seriously high-leverage work.
• Be part of a lean, efficient, high-autonomy, high-accountability team.
• Show exactly what you created AND know exactly how many customers benefit from it how often.
• A team of A players to work with to help you execute on your roadmap
• Know how great it feels when you make a customer’s day. You’re not locked in a room 4 floors away from anyone who talks to a customer: you’ll see the impact of each bug fix, “surprise and delight” tweak, and feature.

Other Benefits

• Access to hundreds of hours of training material, books, workouts, etc.. For just about anything you want to learn about Internet business, personal growth, software development—if it’s not already in our virtual library, just ask.
• Personal and professional coaching. Who do you want to be? How do you want to grow yourself and your career? We’ll help you get there.
• 4 weeks of paid vacation + 10 holidays per year. Yes. We want you to get some perspective and rest.
• Generous profit sharing. Since we don’t have stock options, this is how we do it.

What Sets Simplero Apart

• No VCs. 100% customer and sweat equity funded, privately owned, and we’re not in it for an exit. We’re here to serve our clients and do work that matters for decades to come.
• Profitable. Been in business for 11+ years. Solid, stable, proven company, product, and business model.
• 2,300 active customers. Our customers have earned over $225M using Simplero.
• Our founder & CEO is a developer and built the product himself for the first several years. Deep technical understanding and support all the way to the top.
• We solve real problems for real people that are happy to pay us real money. We sign off each day knowing we made a difference in someone's life.
• We do things differently from other companies. You'll see. We laugh a lot. We’re real with each other. We breathe. We care.
• We have customers that have been with us for over ten years, and still love us as much as we love them!

Job Benefits:

• Work from Anywhere
• Competitive Salary
• Inspirational World Wide Team
• Purposeful Work
• Personal Development Courses
• Constant Growth

Description

Do you find fulfillment in communicating with customers to understand what they like, what they can’t live without, and what they absolutely don’t want? Do you feel unsatisfied until your product is the best option out there? Are you innovative, analytical, and growth-oriented? If so, keep reading.

Simplero is a product-led SaaS company that helps coaches, authors, and speakers transform lives at scale through online courses and memberships. We’re an all-remote team of 35 trailblazers passionate about service, personal growth, and simplicity. We have helped over 2500 customers in 30 countries make over $225M. We’re changing lives, providing livelihoods, and our service is incredibly valuable. We’re a team united by our shared values of growth, ownership, service, and hunger.

As our Product Marketer, you’ll help us dramatically improve our core product and ensure great fit with our customers’ needs.

We have a very solid product that customers love, a very solid engineering team, and one incredible UI designer. We’re looking to dramatically invest in our core product this year, and you’ll be key to making that a success. That means your job will be both exciting and hard.

We have high standards, and we’re going to expect a lot of you. But the payoff both personally and professionally will be immense. Working at Simplero will open your world and professional career to abundant opportunities for growth. You will be working on all stages of the product development process and will have a real impact on the product and our customers’ lives.

A Little Bit About You

• You’re great at understanding users
• You effectively communicate with customers, customer success, marketing, and engineering
• You have exceptional research, data, and analytical skills
• You have proven experience with product management
• You’re super organized and operations-oriented

What You’ll Do

• Collaborate with customers, marketing, designers, engineers, and leadership to manage feature development from conception to adoption, marketing, and monetization.
• Collaborate with the team on product vision and roadmap and and get clear on the features and values we want to offer for each buyer persona
• Conduct and analyze user research and maintain our avatars
• Analyze metrics from and manage in-app instrumentation (Heap, Pendo, Fullstory, etc.)
• Conduct win/loss analysis
• Prototype new features and get feedback from customers
• Monitor the competitive landscape and ensure we maintain an excellent value prop
• Manage the engineering queue and set the engineering team up for success
• Continuously improve the onboarding experience and activation rate
• Work with customer success to continuously improve retention and customer excitement
• Work with Product Marketing and the rest of the team to define packages, pricing and features
• Deliver product experiences our customers love every day

KPIs you’ll own:

• North Star Metric
• Activation rate
• Net Promoter Score

What you'll be held accountable for: 

• User avatars
• Feature lifecycle—conception, prototyping, design, pricing, implementation, marketing, adoption
• Customer journey from trial to activation to expansion
• Product roadmap
• Feature request and bug report triage 

Requirements

What You’ll Need:

• 2+ years of product management experience (or similar role)
• A hunger for learning and growing
• A knack for design thinking, working backwards from the problem, and constantly check assumptions
• Experience with both qualitative and quantitative research to inform decisions
• Empathy and love for customers
• Great communication and persuasion skills

Benefits

What’s in it for you

• Competitive salary
• Remote work – We are a diverse and distributed team that uses Slack, Zoom, Notion and other tools to stay connected
• Changing lives at scale. Making the tools that empower experts to make a living teaching others is seriously high-leverage work.
• Be part of a lean, efficient, high-autonomy, high-accountability team.
• Show exactly what you created AND know exactly how many customers benefit from it how often.
• A team of A players to work with to help you execute on your roadmap
• Know how great it feels when you make a customer’s day. You’re not locked in a room 4 floors away from anyone who talks to a customer: you’ll see the impact of each bug fix, “surprise and delight” tweak, and feature.

Other Benefits

• Access to hundreds of hours of training material, books, workouts, etc.. For just about anything you want to learn about Internet business, personal growth, software development—if it’s not already in our virtual library, just ask.
• Personal and professional coaching. Who do you want to be? How do you want to grow yourself and your career? We’ll help you get there.
• 4 weeks of paid vacation + 10 holidays per year. Yes. We want you to get some perspective and rest.
• Generous profit sharing. Since we don’t have stock options, this is how we do it.

What Sets Simplero Apart

• No VCs. 100% customer and sweat equity funded, privately owned, and we’re not in it for an exit. We’re here to serve our clients and do work that matters for decades to come.
• Profitable. Been in business for 11+ years. Solid, stable, proven company, product, and business model.
• 2,300 active customers. Our customers have earned over $225M using Simplero.
• Our founder & CEO is a developer and built the product himself for the first several years. Deep technical understanding and support all the way to the top.
• We solve real problems for real people that are happy to pay us real money. We sign off each day knowing we made a difference in someone's life.
• We do things differently from other companies. You'll see. We laugh a lot. We’re real with each other. We breathe. We care.
• We have customers that have been with us for over ten years, and still love us as much as we love them!

Job Benefits:

• Work from Anywhere
• Competitive Salary
• Inspirational World Wide Team
• Purposeful Work
• Personal Development Courses
• Constant Growth

We know that headhunters are already beating down your door. We want to earn our right to work with you every single day.

We’re out to solve real world scale problems, and we need your help.

Simplero is a software company that helps coaches, authors, and speakers transform lives at scale through online courses and memberships. We’re an all-remote team of 25 trailblazers passionate about service, personal growth, and simplicity.

We have helped over 2500 customers in 30 countries make over $200M. We’re changing lives, providing livelihoods, and offer an insanely valuable service. We’re a team united by our shared values of integrity, responsibility, and exceptional service.

Annual Salary Range: $70,000 to $240,000 USD

Technologies we work with

Ruby on Rails, Javascript, React, MariaDB, AWS, Ansible, Memcached, ElasticSearch.

Technologies we want to start working with

Terraform, Nomad, Consul, Vagrant, and other relevant Hashicorp tools, Svelte.js, NewRelic, IBM Watson.

The job to be done

We'll need your help streamlining our infrastructure configuration, taking it from Ansible to Terraform, Nomad, and other tools. We'll need to start sharding our database, and move from our current single data center in the US to multiple data centers on multiple continents with instant failover.

We're excited for the challenge, and we hope you are, too.

We don't plan on using containers, as we haven't seen the cost/benefit ratio be worth it. We like to keep things simple and lean. We trust you do, too.

Requirements

What we absolutely require

• You’re an absolute master at AWS
• Several years of Rails experience
• Resilience, performance, and security without over-engineering is what you do
• You’re very smart and very quick at "getting" stuff.
• You’re eager to figure things out you’ve never done before.
• You communicate well in writing, and you have at least one t-shirt to wear for video calls.
• You’re creative and disciplined
• You find ways to achieve, not reason you can’t
• You can read code quickly and figure out what's going on.

What we could care less about

• A degree in computer science—we're not scientists, we're engineers. (An unusual field of study might make for a good story, though. Do tell!) A physics degree is a plus, though.
• Certifications—just show us what you can do

Benefits

What's in it for you

• Changing lives at scale. Making the tools that empower experts to make a living teaching others is seriously high-leverage work.
• Be part of a lean, efficient, high-autonomy, high-accountability team.
• Show exactly what you created AND know exactly how many customers benefit from it how often.
• With a development team rarely larger than 2 people, we built what other companies need 100s of engineers to build. Welcome to the 100x club!
• Know how great it feels when you make a customer’s day. You’re not locked in a room 4 floors away from anyone who talks to a customer: you’ll see the impact of each bug fix, “surprise and delight” tweak, and feature.

Other benefits

• Access to hundreds of hours of training material, books, workouts, etc.. For just about anything you want to learn about Internet business, personal growth, software development—if it’s not already in our virtual library, just ask.
• Personal and professional coaching. Who do you want to be? How do you want to grow yourself and your career? We’ll help you get there.
• 4 weeks of paid vacation per year. Yes. We want you to get some perspective and rest.
• Generous profit sharing. Since we don’t have stock options, this is how we do it.

Job Benefits:

• Work from Anywhere
• Competitive Salary
• Inspirational World Wide Team
• Purposeful Work
• Personal Development Courses
• Constant Growth

Time zone: (GMT-05:00) Eastern Time +/- 6 hours

We know that headhunters are already beating down your door. We want to earn our right to work with you every single day.

We’re out to solve real world scale problems, and we need your help.

Simplero is a software company that helps coaches, authors, and speakers transform lives at scale through online courses and memberships. We’re an all-remote team of 25 trailblazers passionate about service, personal growth, and simplicity.

We have helped over 2500 customers in 30 countries make over $200M. We’re changing lives, providing livelihoods, and offer an insanely valuable service. We’re a team united by our shared values of integrity, responsibility, and exceptional service.

Annual Salary Range: $70,000 to $240,000 USD

Technologies we work with

Ruby on Rails, Javascript, MariaDB, AWS, and more.

Requirements

What we absolutely require

• You love building things with code. And you’re really good at it.
• You’re very familiar with Rails and some modern JavaScript framework.
• You’re very smart and very quick at "getting" stuff.
• You’re eager to figure things out you’ve never done before.
• You communicate well in writing, and you have at least one t-shirt to wear for video calls.
• You’re both creative and disciplined
• You find ways to achieve, not reason you can’t
• You can read code quickly and figure out what's going on.

What we could care less about

• A degree in computer science—we're not scientists, we're engineers. (An unusual field of study might make for a good story, though. Do tell!) A physics degree is a plus, though.
• Certifications—just show us what you can do.

Benefits

What's in it for you

• Changing lives at scale. Making the tools that empower experts to make a living teaching others is seriously high-leverage work.
• Be part of a lean, efficient, high-autonomy, high-accountability team.
• Show exactly what you created AND know exactly how many customers benefit from it how often.
• With a development team rarely larger than 2 people, we built what other companies need 100s of engineers to build. Welcome to the 100x club!
• Know how great it feels when you make a customer’s day. You’re not locked in a room 4 floors away from anyone who talks to a customer: you’ll see the impact of each bug fix, “surprise and delight” tweak, and feature.

Other benefits

• Access to hundreds of hours of training material, books, workouts, etc.. For just about anything you want to learn about Internet business, personal growth, software development—if it’s not already in our virtual library, just ask.
• Personal and professional coaching. Who do you want to be? How do you want to grow yourself and your career? We’ll help you get there.
• 4 weeks of paid vacation per year. Yes. We want you to get some perspective and rest.
• Generous profit sharing. Since we don’t have stock options, this is how we do it.

Job Benefits:

• Work from Anywhere
• Competitive Salary
• Inspirational World Wide Team
• Purposeful Work
• Personal Development Courses
• Constant Growth

Time zone: (GMT-05:00) Eastern Time +/- 4 hours

We know that headhunters are already beating down your door. We want to earn our right to work with you every single day.

We’re out to solve real world scale problems, and we need your help.

Simplero is a software company that helps coaches, authors, and speakers transform lives at scale through online courses and memberships. We’re an all-remote team of 25 trailblazers passionate about service, personal growth, and simplicity.

We have helped over 2500 customers in 30 countries make over $200M. We’re changing lives, providing livelihoods, and offer an insanely valuable service. We’re a team united by our shared values of integrity, responsibility, and exceptional service.

Annual Salary Range: $70,000 to $240,000 USD

Technologies we work with

Ruby on Rails, Javascript, MariaDB, AWS, and more.

Requirements

What we absolutely require

• You have at least 7 years of experience as an engineer.
• You have 3 or more years of experience managing a team of at least 10 engineers.
• You’re gifted at managing and building a team of uber-gifted engineers.
• You have an extensive network of people that you can tap into for hiring.
• Though your main priority will be on the team, you are yourself a gifted Rails developer and excited to write and fix code yourself.
• You’re very smart and very quick at "getting" stuff.
• You’re eager to figure things out you’ve never done before.
• You communicate well in writing, and you have at least one t-shirt to wear for video calls.
• You’re both creative and disciplined.
• You find ways to achieve, not reason you can’t.
• You can read code quickly and figure out what's going on.

What we could care less about

• A degree in computer science—we're not scientists, we're engineers. (An unusual field of study might make for a good story, though. Do tell!) A physics degree is a plus, though.
• Certifications—just show us what you can do.

Benefits

What’s in it for you

• Changing lives at scale. Making the tools that empower experts to make a living teaching others is seriously high-leverage work.
• Be part of a lean, efficient, high-autonomy, high-accountability team.
• Show exactly what you created AND know exactly how many customers benefit from it how often.
• With a development team rarely larger than 2 people, we built what other companies need 100s of engineers to build. Welcome to the 100x club!
• Know how great it feels when you make a customer’s day. You’re not locked in a room 4 floors away from anyone who talks to a customer: you’ll see the impact of each bug fix, “surprise and delight” tweak, and feature.

Other benefits

• Access to hundreds of hours of training material, books, workouts, etc.. For just about anything you want to learn about Internet business, personal growth, software development—if it’s not already in our virtual library, just ask.
• Personal and professional coaching. Who do you want to be? How do you want to grow yourself and your career? We’ll help you get there.
• 4 weeks of paid vacation per year. Yes. We want you to get some perspective and rest.
• Generous profit sharing. Since we don’t have stock options, this is how we do it.

Job Benefits:

• Work from Anywhere
• Competitive Salary
• Inspirational World Wide Team
• Purposeful Work
• Personal Development Courses
• Constant Growth

Time zone: (GMT-05:00) Eastern Time +/- 4 hours