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This is an exciting opportunity for a software engineer passionate about open source software, Linux, and building technology for democratization of Data Centers. Help us build the #1 bare metal cloud system, and work with the best and brightest people in technology at Canonical!

The Ubuntu MAAS team is responsible for delivering our Metal As A Service hyperscale provisioning technology. Ubuntu strives to be the most scalable, cloud ready server distribution and MAAS is our platform to get it there. MAAS is a rapidly evolving software stack written in Python and Go, and we are looking for experienced software engineers who understand performance at scale, networking, storage and usability.

Applicants should be passionate about the future of Ubuntu and be able to show technical leadership with a globally distributed team of engineers who share that passion. This position requires international travel several times a year.

What you’ll do

• Design and implement software using modern Python and Go.
• Develop MAAS core components and features to make MAAS the #1 bare metal cloud system.
• Shape the architecture of MAAS to make it simpler, faster and easier to use.
• Collaborate with other teams to ensure MAAS works well with other tools and is released on time.
• Contribute your improvements to our continuous integration environment, tests and practices, to maintain fast feedback and good test coverage.
• Contribute to documentation of current and existing features, making it world-class resource for Data Centre operators and users.
• Provide technical communication and collaboration with other teams where appropriate.
• Take personal ownership of problems and drive them to solutions.
• Travel internationally a few times a year to meet and collaborate with your and other teams.

Who you are

• At least 5 years of proven professional software development experience in Python, Go or similar.
• Capacity to learn quickly about new systems and techniques
• Excellent logic, problem solving, and troubleshooting skills
• Strong English language communication skills - both written and verbal
• Experience with Linux server technologies, including but not limited to Virtualization (KVM), Containers (LXC), etc.
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
• Knowledge of network technologies, including PXE, DHCP, TFTP, DNS, NTP
• As a plus, some experience with Baseboard Management Controllers and Protocols (Redfish, IPMI, AMT and others)
• As a plus, experience with networking, storage technologies and Cloud hosting and infrastructure.
• As a plus, familiarity with some of the open source development tools and methodologies used in creation of several Ubuntu projects (MAAS, Juju, Ubuntu Server, LXD, Ubuntu Core), such as Launchpad, Debian packaging tools (APT, dpkg) and Snapcraft.
• Ideally, experience of large-scale physical server provisioning and automation, including rapid deployment, configuration, management and service orchestration.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-Remote #stack

Job Benefits:

• Remote work - fully distributed with regular team in-person events
• International - exceptional colleagues from anywhere
• Progression - we hire for talent, passion, integrity and work ethic
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision
• Tuition Reimbursement
• Conference Leave
• Mentorship Programme
• Laptop Refresh Allowance

Role Summary

This is an exciting opportunity for a software engineer passionate about Linux, cloud infrastructure, pipelines and automation, and open source software..

You will work closely with Amazon, Microsoft, Google and other world-class cloud partners to make Ubuntu the best platform there is in the clouds. Your time will be split between build system development (using Python, Jenkins and shell), implementation of cloud-related features within Ubuntu Server itself, operation of our continuous delivery pipelines, and direct partner engagement. You will strive to automate the delivery of existing and new Ubuntu products applied to all modern workloads from web servers to GPU-aided AI for servers, VM’s and containers, and integrate our products with cloud native services.

Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company. As a part of our team, you will combine software development skills with software and infrastructure delivery experience.

Please note that at this time, we are looking for candidates located in the Americas.

What you'll do

• Build automated, highly reliable image delivery, testing and publication pipelines
• Design, build and integrate new features and enhancements into Ubuntu that will support users of Ubuntu in public clouds
• Collaborate proactively with a distributed team
• Write high quality code to create new features
• Debug issues and produce high quality code to fix them
• Review code produced by other engineers and participate in design discussions
• Work from home with global travel 2 to 4 weeks for internal and external events
• Engage with many other teams at Canonical, as well as the open source community and commercial partners

Who you are

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
• You have practical experience with public clouds
• You have interest and experience with two or more of the following: containers (docker, kubernetes, etc.), devops automation, open source projects, APIs, Linux systems administration, Python packaging, cloud-based applications
• at least 2 years experience in Python software development on Linux

What Canonical Offers:

• Learning and Development, with annual budget for professional development
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working options and schedules
• Work remotely with a talented globally distributed team
• 18 weeks full pay primary care giver parental leave, 4 weeks secondary, from day 1

Canonical is proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#stack #LI-Remote

Ubuntu Server is the world's most popular Linux - on cloud and bare metal. In this role, you will manage a team delivering Ubuntu Server to the world.

Ubuntu strives to offer the latest, best, free software components, in an easy to use and highly reliable form. We build on the technical excellence of Debian and bring additional focus and shape to the solutions we provide to industry. The successful applicant will be passionate about the future of Ubuntu, mindful of the dynamics of the open source ecosystem, and aware of the needs of large, innovative customers.

This is an exciting opportunity for a leader passionate about strong teams, open source software and Ubuntu. Build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company.

What you’ll do

• Build and lead a globally distributed team of engineers
• Develop talent through coaching, mentoring, feedback and hands-on career development
• Work with Product Management to define the vision and strategy for Ubuntu and your team
• Effectively set and manage expectations with other engineering teams, senior management, and external stakeholders
• Advocate and advance modern, agile software development practices
• Develop and evangelize great engineering and organizational practices
• Grow a healthy, collaborative engineering culture in line with the company values
• Be an active part of the leadership team and collaborate with other leaders in the organisation
• Participate in strong engineering process through code and architectural review
• Engage with teams at Canonical, the open source community and commercial partners
• Oversee the quality of the Ubuntu Server image family
• Plan and deliver Ubuntu Server features
• Work from home with global travel for up to 6 weeks per year for internal and external events

Who you are

• You love developing and growing people and have a strong track record of doing it
• You are knowledgeable and passionate about software development
• You have 3+ years of experience in leading, managing, coaching and mentoring software developers. Experience managing distributed teams is a plus.
• You are focused on success and the delivery of timely, high quality software
• You have experience working in an agile development environment
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
• You have strong written and verbal technical communication skills in english
• you have experience with a modern GNU/Linux distribution, Debian or Ubuntu preferred
• Practical experience with at least 1 of Microsoft Azure, Google Cloud, or Amazon Web Services

What Canonical Offers:

• Learning and Development, with annual budget for professional development
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working options and schedules
• Work remotely with a talented globally distributed team
• 18 weeks full pay primary care giver parental leave, 4 weeks secondary, from day 1

Canonical is proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#stack #LI-remote

This engineering role is an opportunity for a technologist with a passion for Linux to build a career with Canonical and drive the success of those leveraging Ubuntu and open source products. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.

The Commercial Systems unit has several areas of responsibility spread across five engineering teams that are closely collaborating with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are deployed to millions of machines all over the world.

The first area of responsibility is centered around security. We develop and operate Ubuntu Advantage and Livepatch backend services that support the authentication, authorization, and delivery of Extended Security Maintenance (ESM) at scale to a wide range of devices spanning from individual systems to large enterprise fleets running in cloud environments.

On the distributed systems front, we develop an open source identity manager Candid and a Juju multi-controller manager JIMM (Juju Intelligent Model Manager) that enables organizations to centrally manage operations across a number of Juju controllers deployed to public, private, and hybrid clouds. The large majority of our systems is deployed to Kubernetes clusters.

The third major area is related to internal business operations. We develop and operate several data warehouses, including data ingestion pipelines, that are relied on by operations and data analytics teams. In addition to that, we help internal business units to automate processes across a number of software solutions and integrate with a number of SaaS solutions to ensure a smooth flow of data. Last but not least, we have a dedicated team of Salesforce engineers and administrators who take care our Salesforce implementation and integration.

We are looking for new colleagues with strong background in Go or Python, who have the drive and energy to deliver and operate solutions at scale with the highest engineering quality, continuously develop their skills, and work with us on defining the future of open source.

We expect you to have:

• Bachelor's degree or equivalent in Computer Science or related engineering field.
• Experience as a software developer in a high-level language - preferably Go or Python.
• Experience building, deploying, and operating distributed systems and APIs.
• Excellent verbal and written communication skills in English.
• Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment.
• Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels.

We would appreciate:

• Experience developing and deploying for Ubuntu Linux in public clouds.
• Experience integrating authentication & authorization, financial, public cloud or marketplace systems.
• Experience with Salesforce development/integration or APEX.

We offer:

• Learning and Development opportunities and budget
• Annual compensation review
• Recognition rewards
• Annual leave
• Priority pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote #stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision
• Tuition Reimbursement
• Conference Leave

Create next generation cross-platform developer experiences

The Windows Subsystem for Linux (WSL) is a new capability in Windows that opens up new possibilities for Linux development and operations in Windows environments. WSL is not a virtual machine system like Hyper-V, nor an operations capability like Docker or Kubernetes, nor a cloud simulator like Multipass. Instead, WSL offers a specific set of capabilities from a Linux environment across to the Windows desktop, allowing for interesting new kinds of integration to take place at that boundary. Use your Windows editors and version control, compile and test on Linux, for example.

We are excited to explore the forefront of these possibilities, helping to shape the future of Windows-and-Linux development. We work closely with the WSL team to ensure that the latest capabilities in WSL are usable and well integrated with Ubuntu. We work with other developer communities, such as those at Nvidia, to ensure that the cross-over of their needs and the Windows platform takes advantage of WSL.

Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, “the world’s best free software platform”. Our mission is to realise the potential of free software in the lives of individuals and organisations. Our services are help individuals and businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

You will be responsible for delivering the best Linux experience on WSL to a huge audience. You will have direct influence over the roadmap for Ubuntu on WSL and will specify, architect and develop features in association with other leaders such as tech leads, engineering managers, product managers and developer advocates.

You will have the opportunity to speak at conferences about your work on WSL, and interact with a very enthusiastic community.

The successful candidate will be passionate about the future of Ubuntu, mindful of the dynamics of the open source ecosystem, and equally aware of the needs of large organisations. Strong communication and relationship skills are as important as superb technical skills. This job involves international travel several times a year, usually for one week at a time.

What you will do

• Implement support for new WSL features in Ubuntu
• Closely follow upstream development in WSL
• Manage Ubuntu WSL applications in the Microsoft Store
• Implement support for Ubuntu features on WSL
• Contribute to upstream projects in support of WSL features
• Define, manage and execute test plans
• Manage Ubuntu Hyper-V images in the Quick Create gallery
• Work with other teams at Canonical to deliver agreed features
• Help the Desktop Team to ensure that Ubuntu is released every 6 months on schedule
• Responding to, and work to resolve, issues raised by end users and customers

Who you are

• A clear passion for the future of Ubuntu on WSL.
• Demonstrable contribution to an open source project.
• C/C++ and Python experience, preferably with an open-source project.
• Awareness of some of the open-source development tools used in creating Ubuntu Desktop, such as git, Launchpad, and Debian packaging tools.
• Capacity to learn quickly about new systems and techniques.
• Excellent logic, problem solving, and troubleshooting skills.
• Strong English language communication skills.
• Comfortable with online communication and collaboration tools such as mailing lists, Mattermost, and wiki.
• Ability to be productive in a globally distributed team through self-discipline and self-motivation, delivering according to a schedule.
• Bachelor's degree or higher in a technical field.
• 1+ years of experience as a software developer in a professional setting.

What is a nice to have

• Experience with Windows Subsystem for Linux, virtualization, and containers.
• Knowledge of PowerShell, Visual Studio, and Azure DevOps.
• Knowledge of some of the technology stack that makes up an Ubuntu desktop (GNOME, D-Bus, systemd, Xorg/Wayland, etc.).
• Be an existing Debian or Ubuntu contributor/developer.
• Awareness of agile development methodologies and tools.

We offer

• Learning and Development opportunities and budget
• Annual compensation review
• Recognition rewards
• Annual leave
• Priority pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote #stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision
• Tuition Reimbursement
• Conference Leave

This engineering role is an opportunity for a technologist with a passion for Linux to build a career with Canonical and drive the success of those leveraging Ubuntu and open source products. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.

The Commercial Systems team has several areas of responsibility spread across five engineering teams and closely collaborates with other engineering and business teams at Canonical. We develop and operate Ubuntu Advantage and Livepatch backend services to help Canonical deliver extended security solutions at scale to a wide range of devices spanning from individual systems to large enterprise fleets running in cloud environments.

On the distributed systems front, we develop an open source identity provider Candid and JIMM, which stands for Juju Intelligent Model Manager, and that provides a centralized operations management system across a number of Juju controllers deployed to public, private, and hybrid clouds.

The third area of responsibility is centered around internal business operations. We develop and operate several data warehouses, including data ingestion pipelines, that are relied on by operations and data analytics teams. In addition to that, we help internal stakeholders to automate business processes across a number of software solutions, including Salesforce, and integrate with a number of SaaS solutions to ensure a smooth flow of data.

We are looking for new colleagues with strong background in Go or Python, who have the drive and energy to deliver and operate solutions at scale with the highest engineering quality, develop their skills, and work with us on defining the future of open source.

We expect you to have:

• Bachelor's degree or equivalent in Computer Science or related engineering field.
• Experience as a software developer in a high-level language - preferably Go or Python.
• Experience building, deploying, and operating distributed systems and APIs.
• Excellent verbal and written communication skills in English.
• Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment.
• Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels.

We would appreciate:

• Experience developing and deploying for Ubuntu Linux in public clouds.
• Experience integrating authentication & authorization, financial, public cloud or marketplace systems.
• Experience with Salesforce development/integration or APEX.

We offer:

• Learning and Development opportunities and budget
• Annual compensation review
• Recognition rewards
• Annual leave
• Priority pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote #stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision
• Tuition Reimbursement
• Conference Leave

This is a fast-paced engineering role in Linux-based software-defined infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM) and containerization (LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), up to OpenStack and Kubernetes, and the open source applications running on top of them.

This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.

Job summary

This role deals with critical issues in the open source stack that require deep debugging and troubleshooting skills. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of applications, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself.

You will be the final point of escalation for operational troubleshooting and driving issues to resolution with workarounds, guidance, and fixes to be released upstream and in Ubuntu.

Benefits

• Work from home, no “return to office” - take back those commuting hours and save those vehicle/transit costs!
• Daytime working hours - Highest rated work/life balance in the company
• Additional mentoring opportunities with some of the best in Linux, OpenStack, and more
• Time off for conferences, obtaining certifications, conference and tuition costs covered
• Ongoing talent development program
• Initial mentoring program to bring up to speed on needed technologies
• Compensation and time off for weekend shifts worked

As a Sustaining Operations Engineer you will:

• Resolve complex customer problems related to Ubuntu, OpenStack, Ceph and/or Kubernetes
• Maintain a close working relationship with Canonical's field, support and product engineering teams
• Participate in upstream communities
• Debug issues, propose workarounds, liaise with Software Engineers on producing a patch
• Demonstrate good judgment in technical methods and techniques
• Prioritize work and manage your time effectively against priorities
• Participate in team activities to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Participate in a regular weekend working rotation

The successful Sustaining Operations Engineer will have:

• Professional experience troubleshooting advanced Linux issues
• Bachelor’s Degree or equivalent in Computer Science, STEM or similar degree
• Exceptionally strong experience with either Linux, LXD, OpenStack, Ceph or Kubernetes
• Strong debugging experience with Python, Go, C or C++ on Linux
• Ability to troubleshoot with gdb, pdb, tcpdump or other tools
• Familiarity with git source code repositories and branches

What you’ll do

• Collaborate proactively with a distributed team
• Debug issues and help in producing high quality code to fix them
• Discuss ideas and collaborate on finding good solutions
• Work from home with global travel 2 to 5 weeks per year, one week at a time, for internal and external events
• Provide subject matter expertise as the final point of escalation on operational issues

Who you are

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have interest in, and experience with most of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems

About Canonical

Canonical is a growing multinational software company that works with the open-source community to deliver Ubuntu -- the world’s leading cloud operating system. Our services help businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• Learning and personal professional development budget
• Annual compensation review
• Recognition rewards
• Annual leave
• Generous parental leave
• Priority Pass for travel

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote

#stack

#LI-ET1

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision
• Tuition Reimbursement
• Conference Leave

Summary

This is an exciting opportunity for a software engineer passionate about open source software, Linux, Python and Kubernetes. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.

As a member of the Kubernetes product team you will develop operators for deploying and managing Kubernetes with a model-driven, pluggable approach. You will bring Kubernetes to a wide range of use cases across public, private, and hybrid clouds. The Charmed Kubernetes Software Engineer is a Python developer with a passion for providing the best Kubernetes experience for any use case.

On the Kubernetes team you will gain experience with the latest features in Kubernetes and various plugins and extensions necessary for real world use. Canonical is a technology agnostic cloud leader, incorporating leading solutions to address networking, storage, backup, and more. You’ll be helping select and deliver the right combination of features for enterprise grade Kubernetes.

What you’ll do

• Collaborate proactively with a distributed team
• Write high quality code to create new features
• Debug issues and interact with a vibrant community
• Work with helpful and talented engineers including experts in many fields
• Discuss ideas and collaborate on finding good solutions
• Work from home with global travel 2 to 4 weeks for internal and external events

Who you are

• You love technology and working with brilliant people
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
• You have interest and experience with Kubernetes
• You are a python programmer with interest or experience in golang

Canonical is proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#stack #LI-remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision
• Tuition Reimbursement
• Conference Leave

This is an exciting opportunity for a software engineer passionate about open source software, Linux, and Data Centre automation. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company.

The Ubuntu MAAS team is responsible for delivering our Metal As A Service hyperscale provisioning technology. Ubuntu strives to be the most scalable, cloud ready server distribution and MAAS is our platform to get it there. MAAS is a rapidly evolving software stack written in Python and Go, and we are looking for experienced software engineers who understand performance at scale, networking, storage and usability.

Applicants should be passionate about the future of Ubuntu and be able to show technical leadership with a globally distributed team of engineers who share that passion. This position requires international travel several times a year.

What you’ll do

• Develop MAAS core components and features to make MAAS the #1 bare metal cloud system.
• Shape the architecture of MAAS to make it simpler, faster and easier to use.
• Collaborate with other teams to ensure MAAS works well with other tools and is released on time.
• Contribute your improvements to our continuous integration environment, tests and practices, to maintain fast feedback and good test coverage.
• Contribute to documentation of current and existing features, making it world-class resource for Data Centre operators and users.
• Provide technical communication and collaboration with other teams where appropriate.
• Take personal ownership of problems and drive them to solutions.
• Travel internationally a few times a year to meet and collaborate with your and other teams.

Who you are

• At least 5 years of proven professional software development experience in Python, Go or similar.
• Capacity to learn quickly about new systems and techniques
• Excellent logic, problem solving, and troubleshooting skills
• Strong English language communication skills - both written and verbal
• Experience with Linux server technologies, including but not limited to Virtualization (KVM), Containers (LXC), etc.
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
• Knowledge of network technologies, including PXE, DHCP, TFTP, DNS, NTP
• Some experience with Baseboard Management Controllers and Protocols (Redfish, IPMI, AMT and others)
• Strong experience with networking, storage technologies and Cloud hosting and infrastructure.
• Ideally, experience of large-scale physical server provisioning and automation, including rapid deployment, configuration, management and service orchestration.
• Familiarity with some of the open source development tools and methodologies used in creation of several Ubuntu projects (MAAS, Juju, Ubuntu Server, LXD, Ubuntu Core), such as Launchpad, Debian packaging tools (APT, dpkg) and snapcraft.

Canonical is proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#LI-Remote #stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This engineering role is an opportunity for a technologist with a passion for Linux to build a career with Canonical and drive the success of those leveraging Ubuntu and open source products. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.

The Commercial Systems team's mission is to develop and operate Ubuntu Advantage and Livepatch backend services to help Canonical deliver extended security solutions to a wide range of devices spanning from individual laptops to large enterprise fleets running in cloud environments, build and operate an internal data lake, automate internal business processes, and integrate with third party SaaS solutions.

We are looking for engineers with strong background in software engineering, preferably in Go or Python, who enjoy being constantly challenged to deliver and operate solutions at scale with the highest engineering quality, develop their skills, and work with internal stakeholders to identify, design and implement or improve internal business processes.

We expect you to have:

• Bachelor's degree or equivalent in Computer Science or related engineering field.
• Experience as a software developer in a high-level language - preferably Go or Python.
• Experience building, deploying, and operating distributed systems and APIs.
• Excellent verbal and written communication skills in English.
• Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment.
• Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels.

We would appreciate:

• Experience developing and deploying for Ubuntu Linux in public clouds.
• Experience integrating authentication & authorization, financial, public cloud or marketplace systems.
• Experience with Salesforce development/integration or APEX.

We offer:

• Learning and Development opportunities and budget
• Annual compensation review
• Recognition rewards
• Annual leave
• Priority pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote #stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This role is open to recent graduate software professionals as well as candidates with professional product software engineering and cloud operations experience who want to join a global community of like-minded engineers.

Help global companies embrace the latest private cloud infrastructure, Linux and cloud native operations, and open source applications. Our team applies expert insights to real-world customer problems, enabling the enterprise adoption of Linux Ubuntu, OpenStack, Kubernetes and a wide range of associated technology.

This role has very diverse responsibilities. The team members are Linux and cloud solutions architects for our customers, designing private and public cloud solutions fitting their workload needs. They are the cloud consultants who work hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. They are also software engineers who use Python to develop Kubernetes operators and Linux open source infrastructure-as-code.

The people who love this role are developers who like to solve customer problems through architecture, presentations and training.

What you’ll do:

• Work across the entire Linux stack, from kernel, networking, storage, to applications
• Work in Python to design and deliver open source code
• Architect cloud infrastructure solutions like OpenStack, Kubernetes, Ceph, Hadoop and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud)
• Coach and develop your colleagues where you have insights
• Grow a healthy, collaborative engineering culture in line with the company values
• Work from the comfort of your home
• Global travel up to 25% of time for internal and external events

Who you are:

• University degree in Computer Science or related software engineering expertise
• You have sound knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
• You have practical knowledge of Linux and networking
• You have Intermediate to Advanced level of Python programming skills
• You are a dynamic person who loves to jump in new projects and interact with people
• You have a demonstrated drive for continual learning
• Excellent communication and presentation skills (English)
• You have great organisational skills and follow-up reliably on commitments

What you’ll learn

• OpenStack and Kubernetes infrastructure
• Linux Ubuntu and networking knowledge
• Wide range of open source applications and skills
• Work directly with customers in a range of different businesses
• Real-life and hands-on exposure to a wide range of emerging technologies and tools

We offer:

• Learning and development tuition reimbursement
• Diversity Resource Groups
• Work from home
• Competitive salary
• Recognition rewards
• Annual leave
• Priority Pass for travel

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background leads to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote

#stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Remote - EMEA or Americas

HPC is an important and technically challenging compute domain, with specialised tooling and a very high requirement for precision, efficiency and automation.

This role covers engineering management of a new software development team we have created to deliver an outstanding HPC experience - from bare metal to public cloud - as part of the broader Ubuntu platform. We are looking for a range of skills and experience, but the heart of our effort will be Python software development for automation of key software in the HPC sphere.

To succeed in this application you must be outstanding at maths and sciences, and have built high quality software, learned about open source ideally by working on it directly, and be looking for an engineering management role with a company that makes mission-critical products for the global market. You should also be familiar with the open source environment, and want to build products in partnership with a community.

As an engineering manager, you must also have excellent judgement about people - their motivations, abilities, developmental needs and prospects for success.

Engineering at Canonical requires hands-on code contribution and review, as well as architectural leadership. You will need to demonstrate insight into performance and quality engineering practices and ensure your team embraces effective disciplines on both fronts. You will need to be comfortable holding contributors accountable for work ethic and results. You must also have an understanding of security practices and principles and the impact that engineering choices have on product security.

We expect teams to deliver well-documented products and work with design professionals to shape the product experience. You should relish the opportunity to shape and direct and develop an engineering team that is happy and brilliant, and produces a product that will be a pleasure to use and to evolve.

For this role you must have deep experience with Python. Experience in HPC environments is a strong advantage. Familiarity with HPC hardware and software is also a strong advantage - delivering great experiences with Infiniband, RDMA, CUDA, MPI, Slurm, Lustre, Singularity and related technologies will be central to this team's work. It will also be advantageous to have experience with Docker image design and operations, and public cloud image design and operations.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

#stack

#LI-remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This engineering role is an opportunity for a technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology with an interest in business operations, then you will enjoy working with some of the best people in the industry at Canonical.

The Commercial Systems engineering team's mission is seamless access and integration to Canonical services that provide added value to the already rich open-source universe. Building a combination of home-grown systems and integration with existing open-source technologies, off-the shelf SaaS such as Salesforce and public cloud marketplaces, the team enables sales, operations, support and delivery at Canonical to scale.

As a member of the team and in cooperation with internal stakeholders you will be challenged to identify, design and implement or improve internal business processes and deliver solutions at scale the highest engineering quality. As part of an established and fully remote team your daily tasks will be mostly focused on coding, reviewing, testing, delivery and maintenance of solutions across a range of products/solutions including Salesforce.

Key Responsibilities

• Develop services, features, and enhancements in Go or Python.
• Analyze, design, implement, deploy and maintain distributed systems responsible for financial transactions and product entitlements.
• Integrate our commercial solutions with public cloud marketplaces and APIs.
• Stay up-to-date on and apply the latest developments in public cloud marketplaces, APIs and features.
• Work within a team in an agile manner on design, implementation, testing and code reviews in an iterative manner.
• Take ownership of services deployed to production that satisfy diverse interests across our company.
• Assist in meeting with internal stakeholders to help gather requirements and set priorities.

Required Skills and Experience

• Bachelor's degree or equivalent in Computer Science or related engineering field.
• 5+ years of experience as a software developer in Go, Python, C/C++, Java, or another high-level language.
• Proven ability to consistently deliver robust code to production.
• Experience with building and evolving distributed systems and APIs.
• Experience with developing and deploying for Ubuntu Linux in public clouds is a plus.
• Experience with integrating authentication & authorization, financial, public cloud or marketplace systems is a plus.
• Experience with SalesForce or APEX is a plus.
• Excellent verbal and written communication skills in English.
• Ability to collaborate remotely with a diverse set of team members and stakeholders and remain highly motivated, productive, and organized.
• Able to travel to international destinations for 1 week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels.

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• Learning and Development
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote #stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This engineering role is an opportunity for a technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology with an interest in business operations, then you will enjoy working with some of the best people in the industry at Canonical.

The Commercial Systems engineering team's mission is seamless access and integration to Canonical services that provide added value to the already rich open-source universe. Building a combination of home-grown systems and integration with existing open-source technologies, off-the shelf SaaS such as Salesforce and public cloud marketplaces, the team enables sales, operations, support and delivery at Canonical to scale.

As a member of the team and in cooperation with internal stakeholders you will be challenged to identify, design and implement or improve internal business processes and deliver solutions at scale the highest engineering quality. As part of an established and fully remote team your daily tasks will be mostly focused on coding, reviewing, testing, delivery and maintenance of solutions across a range of products/solutions including Salesforce.

Key Responsibilities

• Develop services, features, and enhancements in Go or Python.
• Analyze, design, implement, deploy and maintain distributed systems responsible for financial transactions and product entitlements.
• Integrate our commercial solutions with public cloud marketplaces and APIs.
• Stay up-to-date on and apply the latest developments in public cloud marketplaces, APIs and features.
• Work within a team in an agile manner on design, implementation, testing and code reviews in an iterative manner.
• Take ownership of services deployed to production that satisfy diverse interests across our company.
• Assist in meeting with internal stakeholders to help gather requirements and set priorities.

Required Skills and Experience

• Bachelor's degree or equivalent in Computer Science or related engineering field.
• 5+ years of experience as a software developer in Go, Python, C/C++, Java, or another high-level language.
• Proven ability to consistently deliver robust code to production.
• Experience with building and evolving distributed systems and APIs.
• Experience with developing and deploying for Ubuntu Linux in public clouds is a plus.
• Experience with integrating authentication & authorization, financial, public cloud or marketplace systems is a plus.
• Experience with SalesForce or APEX is a plus.
• Excellent verbal and written communication skills in English.
• Ability to collaborate remotely with a diverse set of team members and stakeholders and remain highly motivated, productive, and organized.
• Able to travel to international destinations for 1 week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels.

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• Learning and Development
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote #stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Scale-out distributed systems are perhaps the most challenging class of software today. Canonical, the publisher of Ubuntu, is a leader in open source infrastructure and operations, and a number of our products and open source projects address the needs of complex and mission critical distributed systems capabilities. As an early Golang adopter we have many developers who focus on these problems, and we are growing our investment in these products.

This is a central application point for multiple teams, all of which use Golang to build highly concurrent, performance-critical distributed systems. Some of these products are in the realm of infrastructure where deep knowledge of the Linux kernel would also be valuable, others at the application layer where web services and micro-service architecture, event systems, REST APIs and other RPC capabilities are important.

Applicants to this track are interviewed by a senior team at Canonical for technical roles across the company. Successful candidates will be offered a set of engineering leadership opportunities matched to their strengths and interests, to start their career at Canonical.

Exceptional Software Lead

What will it take to be a technical lead at Canonical?

To be successful in this application you will need to show proven exceptional results at maths and sciences. You must also have proven yourself to be an outstanding software engineer at some layer of the open source stack. This particular Fast Track is for engineers who do not want management responsibility but are strong technical leads - we have separate tracks for folks who want management roles.

You will need to show that you have a gift for software design and implementation, and enjoy contributing to a highly professional environment with careful choices of technology, architecture, data design, and user interface. You should have broad-based knowledge of Linux, networking, software development, databases, API design and possibly web presentation layers.

As a lead you must demonstrate insight into performance and quality engineering practices in your field, and show how you have helped teams embrace effective disciplines on both fronts. You also need an understanding of security practices and principles and the impact that engineering choices have on product security.

We care about how usable our products are, and that starts with documentation. You must have experience producing well-documented products and working with design professionals to shape the product. You should have clearly articulated views on the ways engineering practices influence product outcomes, not just technically but in open source communities and in the marketplace.

It is an advantage to be able to point to open source work of your own which demonstrates these strengths.

This is a role for leadership, architecture, design and mentorship. It may require periods of coding to establish key frameworks, APIs or interfaces. You should relish the opportunity to write code while being most interested in helping an engineering team produce a great product that will be a pleasure to use and to evolve.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

#stack

#LI-remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Canonical Ubuntu is the leading open source platform for large-scale cloud and edge deployments, so we are increasingly called upon to help customers comply with security certification requirements such as FIPS, CIS and FedRAMP. This role is about:

• guiding the security certifications for Canonical Ubuntu
• telling the story of Canonical's work to deliver secure platforms
• shaping, designing and acting as product manager for related tools in Ubuntu
• engaging with the open source security community
• engaging with CISO and security practitioners

If you have a passion for technology and business, an appreciation of open source, and good communication skills, then you will enjoy a product leadership role at Canonical.

We place ever more trust in software and data security in our increasingly connected world. Canonical’s mission to deliver the world’s best open source platform comes with a responsibility to set the highest possible standard for software security, not only for the OS but also for the wide range of open source software that developers enjoy on top of Ubuntu. Our customers depend on Canonical to set the pace for systemic security capabilities and practices.

The successful candidate will be deeply familiar with the major global certifications needed at the operating system level in primary economies such as the USA, Canada and Europe. They will have an appreciation for the challenge in ensuring that a fast-moving open source platform complies with these detailed specifications, and the ability to work with engineering teams to build the necessary capabilities. They will also be an articulate leader, able to influence engineers and business leads. This role requires an analytical storyteller with a strong sense of message. We prefer graduate professionals with software engineering management experience who want to become business executives and entrepreneurs, to define product strategy and drive engagement.

The successful candidate will be multi-talented, with:

• A technical or science background and qualifications
• Software engineering experience
• A personal interest in security capabilities, practices, issues, threats, strategies, policy
• Business and commercial interests
• Proven leadership and presentation skills
• Personal interests aligned with the field
• Awareness of Ubuntu and Canonical’s competition and opportunities
• Strong aptitude for data-driven decision-making
• Proven ability to write about technology and the tech landscape

Product leadership at Canonical is data-driven and content-centric. Product performance is closely measured and this team participates in regular reviews with company leadership. You will join a growing team and help shape the message across our suite of products. You will create effective content to engage sophisticated technical and commercial audiences, and work closely with marketing, media, engineering, sales, research, consulting, and training teams. You will also be accountable for product go-to-market execution, marketing collateral, case studies, training, and blog posts. You will be expected to deliver measurable lead-gen and awareness.

#stack #LI-Remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This is the central application process for recent or soon-to-be graduates in software engineering, maths or physics, for professional software development roles at Canonical and Ubuntu.

We are the new enterprise open source platform for enterprise, cloud and IoT. If you are excited about the potential that open source has in the enterprise, you have outstanding results in your academic career, and you believe you can contribute to any part of the open source stack, this is the best place to apply at Canonical. The process is highly competitive, it will require effort and excellence to succeed if you apply here.

Our primary software engineering stack is Python, Golang, React, Rust and Kubernetes, but of course we touch so many levels of the stack that we are also a great home for people with deep skills in C, C++, Bash, HTML, JS, CSS and technical operations.

As a global platform company we offer a wide range of software engineering challenges, from the Linux kernel up through Ubuntu server, desktop, IoT, Kubernetes and operations tooling, from the public cloud to the edge. We work on both open source products and commercial business systems. We work in low-level engineering with kernels and compilers and toolchains, we work with web technology, and many layers in between. We deliver many kinds of open source, we also build products, tools, and SAAS.

All of our engineering teams are remote, and we bring them all together in person twice a year for a deep 'sprint' with other teams to stimulate discussion and enable a wide range of career development paths. This is a fantastic way to show and grow your skill in software, learn about a wide range of technologies, make a meaningful impact to the shared codebase of the planet, and see some very interesting new cities that you might never otherwise get to visit. We specialise in building teams that work well in the 'fishbowl' of open source engineering.

We are currently expanding the number of product teams at Canonical to create new products.

Whatever your technical interest, if you find the open source stack amazing, and you have been a consistent high-performing student in your school and university, then this will be a challenging and exciting start to your career.

Applicants to this role are interviewed by a senior team at Canonical for technical roles across the company. Successful candidates will be offered a set of engineering opportunities matched to their strengths and interests, to start their career at Canonical.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

#stack

#LI-remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

We are excited to create the role of Desktop Gaming Product Manager, to make Ubuntu the best Linux desktop for gaming. We work with partners in the silicon world to ensure the latest graphics drivers and tweaks are built-in for optimal frame rates and latency, as well as with partners in the gaming industry to ensure that mechanisms such as anti-cheat capabilities are available to ensure fairness and product availability.

If you have a passion for technology and business, experience in open source software engineering, the Linux desktop, developer tooling, and of course gaming, then you will love being part of our team.

Role summary

This role leads the product and go-to-market for gaming on Ubuntu Desktop. You will define product strategy as well as drive engagement and adoption. The role requires an analytical storyteller with a strong sense of message and a deep understanding of Linux graphics, gaming, and desktop technologies and communities. We prefer university-graduated professionals with software engineering and software engineering management experience who want to become business executives and entrepreneurs.

This is an exceptional opportunity for a competitive technology leader to:

• lead desktop graphics choices in Ubuntu
• drive partnerships in the graphics silicon, desktop, and gaming spheres
• tell the story of Ubuntu for gamers
• lead engineering design and development

What you will be doing

• Be part of a rapidly growing team of multi-talented individuals with a strong focus on building great products
• Work with Canonical’s desktop engineering teams to ensure great integration across Canonical’s product portfolio
• Analyse market trends, define product goals, themes and features, maintain the product backlog, and solicit input from stakeholders
• Shape the message for gaming on Ubuntu
• Create effective Marketing content to engage and entice sophisticated technical and consumer enthusiast audiences
• Be accountable for the product roadmap, go-to-market execution, sales collateral, case studies, training, blog posts and community outreach

What you bring to the team

• Hands-on experience in Linux and gaming tech stacks
• A curious and analytical mindset
• A technical or science background
• At least 3 years of software engineering experience
• Experience in open source project and community leadership
• Business and commercial interests
• Proven leadership and presentation skills
• Personal interests aligned with the field
• Awareness of Ubuntu and Canonical’s competition and opportunities
• Track record of data-driven decision-making
• Proven ability to write about technology and the tech landscape

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realise the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu. Canonical is a unique tech company - global, remote-first, open source, with 700 professionals across 50 countries - we want to be the world’s best, not biggest, global software company. With almost every team remote by default, Canonical sets the pace on the 21st-century digital workplace.

What Canonical offers:

• Work from home
• Learning and development allowances
• Competitive Salary
• Annual compensation review
• Recognition rewards
• Generous annual leave
• Paid maternity, paternity and sick leave
• Priority Pass for travel
• Exposure to international business and technology

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

#stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Role Description

Dedicated Linux Engineers are key to servicing our enterprise customers and partners, serving as the assigned engineering and technical escalation point, and are typically amongst the most experienced members of our Support and Technical Services teams.

This role is an opportunity for a technologist with a passion for Linux to drive the success of major customers, leveraging Ubuntu and open source products. If you have an affinity for open source engineering and a passion for technology, then you will enjoy building your career with other some of the best engineers in the industry at Canonical.

No two days are the same in Support & Technical Services. We engage in interesting problems to solve, constantly pick each other’s brains and our minds are always abuzz with ideas for helping our customers to make the most of their Ubuntu systems. We are rapidly expanding and are looking for talented professionals with a passion for working on the next generation of Ubuntu solutions.

Key Responsibilities

• Assume direct responsibility and drive exceptional service on assigned accounts.
• Gain understanding of our partner's technical infrastructure and environment, hardware, and/or product(s).
• Investigate issues reported by customers by doing your own research and involving others across the organisation as necessary.
• For assigned accounts manage support escalations and issue prioritization, acting internally as a customer advocate.
• Contribute new articles and maintain existing knowledge base articles.
• On a rotation basis, be available for on-call support out of office hours.
• Ability to travel internationally up to 25% of the time.
• Capable of mounting a server in top of a standard datacentre racks.

Required Skills and Experience

• Minimum 3+ years experience supporting Linux systems.
• Minimum 1+ years experience with OpenStack, virtualization and other Cloud technologies.
• Advanced troubleshooting (up to application layer, including, core dump analysis and kernel dump analysis desirable).
• Demonstrable expertise in one or more of the following areas:
• Advanced storage (RAID, LVM, SAN, file system tuning, etc.)
• Advanced networking (bonding, firewalling, bridging, switching, network file system tuning, etc.)
• Clustering, cloud computing (provisioning, monitoring, orchestration, etc.)
• Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Experience managing customer relationships through consulting engagements, account management, or direct support.
• Significant experience with Ubuntu or Debian, able to debug and act as a generalist when necessary.
• Excellent verbal and written communication skills in English.
  
  

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of people and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• Work-from-home
• Learning and Development
• Competitive Salary
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote

#LI-ET1

#stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Lead a Canonical initiative in developer tooling with container technology to create new workflows for collaboration and software engineering in high end fields like AI/ML, robotics, and finance.

Canonical Ubuntu is focused on developer experience to enable brilliant people all over the world to create next-generation software from cloud to edge. It is a central part of our mission to speed up the pace of innovation in all fields, by making open source easier to build, share and consume. In this new initiative, we want to raise the bar substantially on the speed and clarity of specialised software development which depends on large numbers of libraries and tools which need to be available to developers in a consistent fashion.

Extensive software development experience and deep familiarity with Linux containers (LXD, Docker, Kubernetes) and the underlying kernel capabilities which enable them (CGROUPS, namespaces) are a requirement for this role.

Applicants should be passionate about the future of container technology, software engineering, and open source. Canonical is a globally distributed team of engineers who share that passion. Engineers who thrive at Canonical are mindful of open source community dynamics, and equally aware of the needs of large enterprise customers.

What you'll do

• Design the user experience for next-generation software collaboration in open source
• Implement container-based collaboration capabilities for Ubuntu and other Linux distributions
• Implement mechanisms for community collaboration in complex software environments
• Implement pipelines for security maintenance and support of complex software environments
• Collaborate proactively with a distributed team
• Write high quality code to create new features
• Debug issues and produce high quality code to fix them
• Review code produced by other engineers
• Discuss ideas and collaborate on finding good solutions
• Work from home with global travel 2 to 4 weeks for internal and external events
• Engage with the open source community on a daily basis, including them deeply in our processes
• Engage professionally with customers and commercial partners to tell the story of this work
• Work from home with global travel up to 15% for internal and external events

Who you are

• You have experience working with Linux containers
• You have experience in Python or Golang software development on Linux
• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are enterprising, thoughtful, and self-motivated
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree

What Canonical Offers

• Learning and professional development, with annual budget
• Annual compensation review
• Recognition rewards
• Annual leave
• Priority Pass for travel
• Work remotely with a talented, distributed, global team

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

#stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This is the central application process for software engineering leadership roles at Canonical and Ubuntu, new enterprise open source platform for enterprise, cloud and IoT. If you are excited about the potential that open source has in the enterprise, and you are an expert software engineer capable of providing leadership in any part of the open source stack, this is the central place to apply at Canonical.

As a global platform company we offer a wide range of software engineering challenges, from the Linux kernel up through Ubuntu server, desktop, IoT and operations tooling, from the public cloud to the edge, both open source products and internal commercial business systems. We work in low-level engineering with kernels and compilers and toolchains, we work with web technology, and many layers in between. We deliver many kinds of open source, we also build products, tools, and SAAS.

Our primary software engineering stack is Python, Golang, React, Rust and Kubernetes, but of course we touch so many levels of the stack that we are also a great home for people with deep skills in C, C++, Bash, HTML, JS, CSS and technical operations.

We are hiring engineering leadership in the following areas:

• Cloud native development and operations (Docker, Kubernetes, CAAS, PAAS)
• Internet of things technologies and capabilities
• Containerisation and virtualization technologies
• Devsecops tooling, practices and services
• Commercial business systems for Canonical itself
• Data applications from SQL databases to big data
• AI/ML ops and technologies
• Robotics and embedded Linux in a wide variety of industries
• Security offerings, practices and services
• Storage from raw disk to filesystem to network service
• Networking from bare metal to SDN and overlays
• Distributed systems design and implementation
• Linux, the kernel and Ubuntu itself
• Desktop Linux and desktop applications on Windows and macOS
• Open source community collaboration

We are currently expanding the number of product teams at Canonical to create new products.

As an expert software engineering lead, you may relate to any of the areas of development below:

On the cloud, we want to offer a full range of open source databases, message queues, event handling, analytics, big data and identity solutions. Postgres, MySQL, Kafka, HDFS, Spark, Etcd, Redis, Cassandra, ScyllaDB, Hadoop and many more are very interesting to us. If you have deep knowledge of any open source database or data store, we likely have a role for you.

On IoT we want to expand the range of Linux devices we support and go deep into the embedded world. We're interested in people with deep embedded Linux and RTOS experience, who understand the ARM, RISC-V and X86 architectures deeply, know boot and BIOS processes, and are keen to be part of the future of secure connected things.

In our SAAS offerings we are looking for strong leadership of high-traffic SQL-backed offerings delivering enterprise and consumer capabilities to millions of users and tens of millions of devices.

Whatever your technical interest, if you find the open source stack amazing, and you have been a consistent high-performing technical leader in your school, university and career, then this will be a challenging and exciting start to your career at Canonical.

Applicants to are interviewed by a senior team at Canonical for technical roles across the company. Successful candidates will be offered a set of engineering leadership opportunities matched to their strengths and interests, to start their career at Canonical.

Exceptional Software Lead

What will it take to be a technical lead at Canonical?

To be successful in this application you will need to show proven exceptional results at maths and sciences. You must also have proven yourself to be an outstanding software engineer at some layer of the open source stack. This particular Fast Track is for engineers who do not want management responsibility but are strong technical leads - we have separate tracks for folks who want management roles.

You will need to show that you have a gift for software design and implementation, and enjoy contributing to a highly professional environment with careful choices of technology, architecture, data design, and user interface. You should have broad-based knowledge of Linux, networking, software development, databases, API design and possibly web presentation layers.

As a lead you must demonstrate insight into performance and quality engineering practices in your field, and show how you have helped teams embrace effective disciplines on both fronts. You also need an understanding of security practices and principles and the impact that engineering choices have on product security.

We care about how usable our products are, and that starts with documentation. You must have experience producing well-documented products and working with design professionals to shape the product. You should have clearly articulated views on the ways engineering practices influence product outcomes, not just technically but in open source communities and in the marketplace.

It is an advantage to be able to point to open source work of your own which demonstrates these strengths.

This is a role for leadership, architecture, design and mentorship. It may require periods of coding to establish key frameworks, APIs or interfaces. You should relish the opportunity to write code while being most interested in helping an engineering team produce a great product that will be a pleasure to use and to evolve.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

#stack

#LI-remote

Canonical, the publisher of Ubuntu, is a remote-first global software company at the forefront of Cloud and IoT. Our products help companies transform their digital operations from cloud to edge.

This management role is to lead a regionally-focused (EMEA, Americas or APAC) team of consulting engineers, who help customers with device design and delivery.

Our Internet of Things mission is to enable companies to make fleets of very secure connected devices. Canonical provides the base Ubuntu OS and kernel, with secure update and management mechanisms. Our customers create mission-critical control systems, gateways and appliances that need to meet stringent quality and security requirements, and we aspire to bring this level of security to the wider consumer electronics and device market.

Our Consulting Engineers do what is right for the client. They are accomplished technologists that take a hands-on approach to embedded Linux strategy and delivery. They have a passion to help customers achieve ambitious technical and business goals, and to show how the Canonical approach to open source and connected devices brings best-of-breed thinking to the emerging field of edge compute. They also care to develop their colleagues, helping them deepen their understanding of the technology, their ability to manage time, and their awareness of customer business thinking for continuous improvement and personal development.

This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also dedicated team players that take pride in team and company wins.

Here are some of the things we are looking for:

• Bachelors degree in Computer Science or related technical field
• Extensive embedded Linux experience - Yocto or other
• Extensive Linux experience - Debian or Ubuntu preferred
• Fluency in at least one of Golang, Python, C, C++, or Rust
• Readiness to manage a small team
• Experience with customer engagements
• Professional written and spoken English
• Excellent communication and presentation skills
• Result-oriented ability to multi-task
• A personal drive to meet commitments
• An ability to communicate the business benefits of technology
• An humble learner and quick study

Other desirable traits include RTOS experience, additional languages (both the programming and human kinds), and previous experience working in a remote-first, diverse, distributed company.

What Canonical offers is more than just a job. It is a career opportunity to leave your mark on the world. We provide a stimulating work environment where you will learn a lot, and a culture that encourages innovation. We also offer a competitive compensation package, generous benefits and perks, including the ability to work from anywhere in your team time zones.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

#stack

#LI-Remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Role Description

Dedicated Linux Engineers, in Canonical are key to servicing our enterprise customers and partners. This is not a sales role and the role serves as engineering and technical escalation point for our Enterprise class customers and partners within Canonical’s Support & Technical Services.

This role is an opportunity for a technologist with a passion for Linux and Customer Success to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

No two days are the same in Support & Technical Services. We engage in interesting problems to solve, constantly pick each other’s brains and our minds are always abuzz with ideas for helping our customers to make the most of their Ubuntu systems. We are rapidly expanding and are looking for talented professionals with a passion for working on the next generation of Ubuntu solutions for our customers.

Key Responsibilities and Accountabilities

• Assume direct responsibility and drive exceptional support provided to our customer base, with specific focus on assigned accounts.
• Gain understanding of our partner's technical infrastructure and environment, hardware, and/or product(s).
• Investigate issues reported by customers by doing your own research and involving others across the organisation as necessary.
• For assigned accounts manage support escalations and issue prioritisation, acting internally as a customer advocate.
• Contribute new articles and maintain existing knowledge base articles.
• On a rotation basis, be available for on-call support out of office hours.
• Ability to travel internationally up to 25% of the time.
• Capable of mounting a server in top of a standard datacentre racks.

Required Skills and Experience

• Minimum 3+ years experience supporting Linux systems.
• Minimum 1+ years experience with OpenStack, virtualization and other Cloud technologies.
• Advanced troubleshooting (up to application layer, including, core dump analysis and kernel dump analysis desirable).
• Demonstrable expertise in one or more of the following areas:
• Advanced storage (RAID, LVM, SAN, file system tuning, etc.)
• Advanced networking (bonding, firewalling, bridging, switching, network file system tuning, etc.)
• Clustering, cloud computing (provisioning, monitoring, orchestration, etc.)
• Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Container technologies (Docker, Kubernetes, Rancher, etc)
• Development level and troubleshooting experience in at least 2 programming languages like Bash, C, Python, GO, etc .
• Experience managing customer relationships through consulting engagements, account management, or direct support.
• Experience with Ubuntu or Debian. Must be able to understand Ubuntu OS bugs and advise on next steps, acting as a generalist when necessary.
• Excellent verbal and written communication skills in English as a minimum

Desired Skills and Experience

• Debian packaging experience and knowledge of Ubuntu development processes.
• Experience with MAAS and Juju.
• Familiarity with Open Source process and community practices required as well as familiarity with Open Source business model desirable.
• Knowledge of Operating Systems other than Ubuntu.
• Fluency in languages other than English.
• Bachelors or equivalent 4-year degree from an accredited college or university
  
  

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of people and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• Learning and Development
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote

#stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Help global companies embrace the latest private cloud infrastructure, cloud native operations, and open source applications. Field Software Engineers are part of our global cloud field engineering team, which apply expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, OpenStack, Kubernetes and a wide range of associated technology.

We often say that field engineering is 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true.

The people who love this role are developers who like to solve customer problems through architecture, presentations and training.

The main responsibilities of this position are:

• Understand Ubuntu, Linux, KVM and TCP/IP in real-world environments
• Architect cloud infrastructure solutions like OpenStack, Kubernetes, Ceph, Hadoop and Spark
• Architect and integrate popular open source such as PostgreSQL, MongoDB, Kafka, Cassandra and NGINX
• Provide consultancy services regarding cloud deployments either On-Premises or in Public Cloud (AWS, Azure, Google Cloud)
• Identify bugs, submit patches and contribute to open-source code

The successful Field Software Engineer will have :

• Degree in Computer Science or related technical field
• 3 years of Linux development experience
• 3-5 years of professional experience with either OpenStack, Kubernetes, Ceph and/or Ubuntu
• Background contributing code in Python
• Fluent written and spoken English
• Excellent communication and presentation skills
• High motivation, ability to multi-task and follow-up reliably on commitments
• Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs
• Interest in new technologies like LXD, MAAS, Juju and Snaps
• Ability to travel globally; up to 25% of travel time (after covid-19 restrictions lift)

Nice to have:

• Second language is a plus.

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote

#stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This role is open to recent graduate software professionals as well as candidates with professional product software engineering and cloud operations experience who want to join a global community of like-minded engineers.

Help global companies embrace the latest private cloud infrastructure, Linux and cloud native operations, and open source applications. Our team applies expert insights to real-world customer problems, enabling the enterprise adoption of Linux Ubuntu, OpenStack, Kubernetes and a wide range of associated technology.

This role has very diverse responsibilities. The team members are Linux and cloud solutions architects for our customers, designing private and public cloud solutions fitting their workload needs. They are the cloud consultants who work hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. They are also software engineers who use Python to develop Kubernetes operators and Linux open source infrastructure-as-code.

The people who love this role are developers who like to solve customer problems through architecture, presentations and training.

What you’ll do:

• Work across the entire Linux stack, from kernel, networking, storage, to applications
• Work in Python to design and deliver open source code
• Architect cloud infrastructure solutions like OpenStack, Kubernetes, Ceph, Hadoop and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud)
• Coach and develop your colleagues where you have insights
• Grow a healthy, collaborative engineering culture in line with the company values
• Work from the comfort of your home
• Global travel up to 25% of time for internal and external events

Who you are:

• University degree in Computer Science or related software engineering expertise
• You have sound knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
• You have practical knowledge of Linux and networking
• You have Intermediate to Advanced level of Python programming skills
• You are a dynamic person who loves to jump in new projects and interact with people
• You have a demonstrated drive for continual learning
• Excellent communication and presentation skills (English)
• You have great organisational skills and follow-up reliably on commitments

What you’ll learn

• OpenStack and Kubernetes infrastructure
• Linux Ubuntu and networking knowledge
• Wide range of open source applications and skills
• Work directly with customers in a range of different businesses
• Real-life and hands-on exposure to a wide range of emerging technologies and tools

We offer:

• Learning and development tuition reimbursement
• Diversity Resource Groups
• Work from home
• Competitive salary
• Recognition rewards
• Annual leave
• Priority Pass for travel

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background leads to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote

#stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Role Summary

Drive the future of collaborative open source development tooling as part of the Launchpad team. This is an opportunity for a motivated engineering manager with a passion for open source software, Linux, and web services to join our distributed team.

Launchpad is a robust platform for managing open source development projects. It includes code hosting and review, bug tracking, package building, translations, and other facilities used by free and open source software developers. It provides essential development infrastructure for major projects such as Ubuntu.

As an engineering manager at Canonical your primary responsibility is to the people you support: ensuring that they are growing as engineers, doing valuable work, and generally having a great time at Canonical. We’re looking for technical leadership and a solid background in software development, so that you’re able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.

Build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company.

What you’ll do

• Collaborate proactively with a distributed team and community
• Lead the ongoing development of Launchpad, the infrastructure on which Ubuntu is built
• Build and lead a globally distributed team of engineers through hiring, coaching, mentoring, feedback and hands-on career development
• Demonstrate sound engineering principles by guiding your team’s goals in alignment with the product roadmap
• Effectively set and manage expectations with other engineering teams, senior management, and stakeholders
• Advocate and advance modern, agile software development practices and help develop and evangelize great engineering and organizational practices
• Grow a healthy, collaborative engineering culture in line with the company values
• Be an active part of the leadership team and collaborate with other leaders in the organisation
• Work from home with international travel up to 6 weeks per year for internal and external events

Who you are

• You have experience leading a distributed team to deliver features and manage production services at scale
• You love developing and growing people and have a track record of leading, mentoring, and coaching software developers
• You are knowledgeable and passionate about software development, ideally with experience in developing and scaling web services.
• You have solid experience working in an agile development environment

We are proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#LI-remote

#stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This is the Fast Track application process for Engineering Manager roles at Canonical. Applications to this Fast Track queue are reviewed by a senior team at Canonical for placements across the company. Successful candidates will be offered a set of engineering management opportunities matched to their strengths and interests to start their career at Canonical.

As a global platform company we offer a wide range of software engineering challenges, from the Linux kernel up through Ubuntu server, desktop, IoT and operations tooling, from the public cloud to the edge, both open source products and internal commercial business systems. We work in low-level engineering with kernels and compilers and toolchains, we work with web technology, and many layers in between.

We are hiring engineering managers in the following areas:

• Cloud native development and operations (Docker, Kubernetes, CAAS, PAAS, Serverless)
• Internet of things technologies and capabilities
• Containerisation and virtualization technologies
• Devsecops tooling, practices and services
• Commercial business systems for Canonical itself
• Data applications from SQL databases to big data
• AI/ML ops and technologies
• Robotics and embedded Linux in a wide variety of industries
• Security offerings, practices and services
• Storage from raw disk to filesystem to network service
• Networking from bare metal to SDN and overlays
• Distributed systems design and implementation
• Linux, the kernel and Ubuntu itself
• Desktop Linux and desktop applications on Windows and macOS
• Open source community collaboration

Our engineering managers run single teams - they either lead a whole product, or they are part of a small structure of a few teams that run a product together. We try to keep single teams in a single time zone for overlap and efficient communications.

Great engineering managers ensure productivity and satisfaction for the whole team, and coordinate with product managers and counterpart teams across the company. We expect engineering managers to be strong engineers in their own right who have come to appreciate the excitement and challenge of keeping a whole team moving quickly in the right direction.

We hold software engineering managers accountable for the rounded results of their team - not just code, but engagement with the open source community, documentation, quality, security and product performance and efficiency. We mentor managers in these areas to develop their sense of process and technique and to enable them to delegate and manage these diverse aspects of software effectively.

Are you an exceptional Software Engineering Manager candidate?

You have proven outstanding at maths and sciences, have built high quality software, learned about open source ideally by working on it directly, and are now looking for an engineering management role with a company that makes critical products for the global market.

You also believe you have excellent judgement about people - their motivations, abilities, developmental needs and prospects for success.

Your technology interests may include cloud computing, IoT, or Linux itself. You have a gift for software design and implementation, and enjoy contributing to a highly professional environment with careful choices of technology, architecture, data design, and user interface. You have broad-based knowledge of Linux, networking, software development, databases, API design and possibly web presentation layers.

You are familiar with the open source environment, and want to build products in partnership with a community.

You can demonstrate insight into performance and quality engineering practices and you are willing to help teams embrace effective disciplines on both fronts, and to hold them accountable for results. You also have an understanding of security practices and principles and the impact that engineering choices have on product security.

You have experience producing well-documented products and working with design professionals to shape the product. You have clearly articulated views on the ways engineering practices influence product outcomes, not just technically but in open source communities and in the marketplace.

You have deep experience with either or both Python and Golang. You may also have front-end web engineering experience, or deep Linux kernel or operating system experience.

It is an advantage to be able to point to open source work of your own which demonstrates these strengths.

This is a role for leadership, management, organization, architecture, design and mentorship, not individual contribution through coding. You should relish the opportunity to shape and direct and develop an engineering team that is happy and brilliant, and produces a product that will be a pleasure to use and to evolve.

In applying for this role you will need to demonstrate both exceptional technical skill, broad based knowledge of the modern open source software arena, proven mathematics or engineering ability, and the ability to articulate ideas and motivate others to embrace your thinking.

#stack

#LI-remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This role is for a product manager experienced in SQL databases, with a passion for quality, enterprise reliability, data stores and analytics, and an understanding of Kubernetes. If you want to revolutionise the world of enterprise data for giant orgs and scientists and startups, this is the team to be on.

Canonical has set out to deliver a comprehensive, multi-cloud approach to data stores and analytics on Kubernetes. We want to unify the experience of operating data stores - from big data to tiny data, NoSQL and SQL, at the cache layer and the working data layer and long term archival - across every cloud and of course on premise. Whether you need a high-availability SQL server, or a dev-and-test NoSQL cluster, or a giant Cassandra, or a laptop Redis, or a corporate data lake, we want you to turn to Canonical first.

This role is about:

• shaping SQL database product and managed service offerings from Canonical
• driving forward the state of the art for production databases on Kubernetes
• building alliances and partnerships with SQL vendors and related companies
• building a multi-cloud, multi-substrate narrative
• understanding long term costs of ownership, and designing for efficiency
• driving commercial success and leading product direction

If you have a passion for technology and business, an appreciation for open source, and good communications skills, then you will enjoy a product leadership role at Canonical.

This role encompasses leadership of the product and go-to-market in SQL data stores. It requires a data-oriented (!) storyteller with a strong sense of message. We prefer graduate professionals with software engineering management experience who want to become business executives and entrepreneurs, to define product strategy and drive engagement.

The successful candidate will be multi-talented, with:

• Experience in database technology and operations
• Experience in Kubernetes with insights into devsecops
• Familiarity with relevant software and standards
• A technical or science background and qualifications
• Software engineering experience
• Business and commercial interests
• Proven leadership and presentation skills
• Personal interests aligned with the field
• Awareness of Ubuntu and Canonical’s competition and opportunities
• Track record of data-driven decision-making
• Proven ability to write about technology and the tech landscape

Product leadership at Canonical is data-driven and content-centric. Product performance is closely measured and this team participates in regular reviews with company leadership. You will join a growing team and help shape the message across our suite of products. You will create content to engage a sophisticated technical and commercial audience, and work closely with marketing, media, engineering, sales, research, consulting, and training teams. You will also be accountable for product marketing collateral, case studies, training, and blog posts that deliver measurable lead-gen and awareness.

#stack
#LI-remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Canonical Ubuntu is the primary platform for public cloud computing, in part because we invest in the cloud user experience, cloud tooling, and optimise Ubuntu for each of the major public clouds. Making Ubuntu leaner, faster, more efficient and easier to use on the public clouds saves our user base a huge amount of time and money, and enables them to accelerate their work on the cloud.

We are the upstream lead for cloud-init, a critical tool in the world of cloud computing. Every cloud supports cloud-init, and it is a standard way to initialize and shape the behaviour of virtual machines on cloud infrastructure. You’ll work with the Ubuntu Server team alongside major cloud partners to help develop, test, and release improvements to cloud-init, and be a key voice in the cloud-init open source community.

This role requires quality-oriented software engineering in Python, an awareness of public cloud norms and expectations, and a focus on software performance. Excellent Python skills are required, with substantial contributions to open source Python projects preferred.

Applicants should be passionate about building tools that are used by millions of developers. A personal interest and emphasis on quality, documentation, and careful community coordination is important. Cloud-init is used beyond Ubuntu and the community is vast. Applicants should be ready to work with the community and help guide engineering best practices regardless of platform.

What you’ll do

• Collaborate proactively with a distributed team
• Write high quality code, with unit and functional tests, to create new features
• Debug issues and produce high quality code to fix them
• Review code produced by other engineers
• Discuss ideas and collaborate on finding good solutions
• Work from home with global travel 2 to 4 weeks for internal and external events, when it is once again safe to do so

Who you are

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
• You have extensive experience with Python on Linux
• You have interest and experience with two or more of the following: Ubuntu Linux - kernel or userspace, QEMU/KVM, LXC/LXD, Python, cloud computing, linux system fundamentals such as networking, storage, and security
• Bonus points if you have experience provisioning and managing instances on one or more of the major public clouds.
• Bonus points if you have experience driving an open source community

Canonical is proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#stack

#LI-remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This engineering role is an opportunity for a technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology with an interest in business operations, then you will enjoy working with some of the best people in the industry at Canonical.

The Commercial Systems engineering team's mission is seamless access and integration to Canonical services that provide added value to the already rich open-source universe. Building a combination of home-grown systems and integration with existing open-source technologies, off-the shelf SaaS such as Salesforce and public cloud marketplaces, the team enables sales, operations, support and delivery at Canonical to scale.

As a member of the team and in cooperation with internal stakeholders you will be challenged to identify, design and implement or improve internal business processes and deliver solutions at scale the highest engineering quality. As part of an established and fully remote team your daily tasks will be mostly focused on coding, reviewing, testing, delivery and maintenance of solutions across a range of products/solutions including Salesforce.

Key Responsibilities

• Develop services, features, and enhancements in Go or Python.
• Analyze, design, implement, deploy and maintain distributed systems responsible for financial transactions and product entitlements.
• Integrate our commercial solutions with public cloud marketplaces and APIs.
• Stay up-to-date on and apply the latest developments in public cloud marketplaces, APIs and features.
• Work within a team in an agile manner on design, implementation, testing and code reviews in an iterative manner.
• Take ownership of services deployed to production that satisfy diverse interests across our company.
• Assist in meeting with internal stakeholders to help gather requirements and set priorities.

Required Skills and Experience

• Bachelor's degree or equivalent in Computer Science or related engineering field.
• 5+ years of experience as a software developer in Go, Python, C/C++, Java, or another high-level language.
• Proven ability to consistently deliver robust code to production.
• Experience with building and evolving distributed systems and APIs.
• Experience with developing and deploying for Ubuntu Linux in public clouds is a plus.
• Experience with integrating authentication & authorization, financial, public cloud or marketplace systems is a plus.
• Experience with SalesForce or APEX is a plus.
• Excellent verbal and written communication skills in English.
• Ability to collaborate remotely with a diverse set of team members and stakeholders and remain highly motivated, productive, and organized.
• Able to travel to international destinations for 1 week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels.

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• Learning and Development
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote #stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Role Description

At Canonical, our customer-assigned Senior Linux Engineers, are key to servicing our enterprise customers and partners. This is not a sales role and the role serves as engineering and technical escalation point for our Enterprise class customers and partners within Canonical’s Support & Technical Services.

This role is an opportunity for a technologist with a passion for Linux and Customer Success to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

No two days are the same in Support & Technical Services. We engage in interesting problems to solve, constantly pick each other’s brains and our minds are always abuzz with ideas for helping our customers to make the most of their Ubuntu systems. We are rapidly expanding and are looking for talented professionals with a passion for working on the next generation of Ubuntu solutions for our customers.

Key Responsibilities and Accountabilities

• Assume direct responsibility and drive exceptional support provided to our customer base, with specific focus on assigned accounts.
• Gain understanding of our partner's technical infrastructure and environment, hardware, and/or product(s).
• Investigate issues reported by customers by doing your own research and involving others across the organisation as necessary.
• For assigned accounts manage support escalations and issue prioritisation, acting internally as a customer advocate.
• Contribute new articles and maintain existing knowledge base articles.
• On a rotation basis, be available for on-call support out of office hours.
• Ability to travel internationally up to 25% of the time.
• Capable of mounting a server in top of a standard datacentre racks.

Required Skills and Experience

• Minimum 3+ years experience supporting Linux systems.
• Minimum 1+ years experience with OpenStack, virtualization and other Cloud technologies.
• Advanced troubleshooting (up to application layer, including, core dump analysis and kernel dump analysis desirable).
• Demonstrable expertise in one or more of the following areas:
• Advanced storage (RAID, LVM, SAN, file system tuning, etc.)
• Advanced networking (bonding, firewalling, bridging, switching, network file system tuning, etc.)
• Clustering, cloud computing (provisioning, monitoring, orchestration, etc.)
• Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Container technologies (Docker, Kubernetes, Rancher, etc)
• Development level and troubleshooting experience in at least 2 programming languages like Bash, C, Python, GO, etc .
• Experience managing customer relationships through consulting engagements, account management, or direct support.
• Experience with Ubuntu or Debian. Must be able to understand Ubuntu OS bugs and advise on next steps, acting as a generalist when necessary.
• Excellent verbal and written communication skills in English as a minimum

Desired Skills and Experience

• Debian packaging experience and knowledge of Ubuntu development processes.
• Experience with MAAS and Juju.
• Familiarity with Open Source process and community practices required as well as familiarity with Open Source business model desirable.
• Knowledge of Operating Systems other than Ubuntu.
• Fluency in languages other than English.
• Bachelors or equivalent 4-year degree from an accredited college or university
  
  

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of people and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• Learning and Development
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote

#LI-ET1

#stack

This Engineering leadership role is an opportunity for a technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology with an interest in business operations, then you will enjoy working with some of the best people in the industry at Canonical.

The Commercial Systems engineering team's mission is seamless access and integration to Canonical services that provide added value to the already rich open-source universe. Building a combination of home-grown systems and integration with existing open-source technologies, off-the shelf SaaS such as Salesforce and public cloud marketplaces, the team enables sales, operations, support and delivery at Canonical to scale.

As a member of the team and in cooperation with internal stakeholders you will be challenged to identify, design and implement or improve internal business processes and deliver solutions at scale the highest engineering quality. As part of an established and fully remote team your daily tasks will be mostly focused on coding, reviewing, testing, delivery and maintenance of solutions across a range of products/solutions including Salesforce.

Key Responsibilities

• Develop services, features, and enhancements, primarily in Python or Go.
• Analyze, design, implement, deploy and maintain distributed systems responsible for financial transactions and product entitlements.
• Integrate our commercial solutions with public cloud marketplaces and APIs.
• Stay up-to-date on and apply the latest developments in public cloud marketplaces, APIs and features.
• Work within a team in an agile manner on design, implementation, testing and code reviews in an iterative manner.
• Take ownership of services deployed to production that satisfy diverse interests across our company.
• Assist in meeting with internal stakeholders to help gather requirements and set priorities.

Required Skills and Experience

• Bachelor's degree or equivalent in Computer Science or related engineering field.
• 5+ years of experience as a software developer in a high-level language.
• Proven ability to consistently deliver robust code to production.
• Experience with building and evolving distributed systems and APIs.
• Experience with developing and deploying for Ubuntu Linux in public clouds.
• Experience with integrating authentication & authorization, financial, public cloud or marketplace systems is a plus.
• Experience with SalesForce or APEX is a plus.
• Excellent verbal and written communication skills in English.
• Ability to collaborate remotely with a diverse set of team members and stakeholders and remain highly motivated, productive, and organized.
• Able to travel to international destinations for 1 week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels.

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• Learning and Development
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote #stack

This role is an opportunity for a hands-on engineer with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.

If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

What is a DevOps Support Engineer?

We regularly solve interesting, technical problems. From triaging Linux kernel crashes we’ve never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers.

We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.

Benefits

• Work from home, no “return to office” - take back those commuting hours and save those vehicle/transit costs!
• Daytime working hours - support your work/life balance
• Additional mentoring opportunities with some of the best in Linux, OpenStack, and more
• Time off for conferences, obtaining certifications, conference and tuition costs covered
• Ongoing talent development program
• Initial mentoring program to bring up to speed on needed technologies

Requirements

• Excellent verbal and written communication skills in English.
• Minimum 3+ years hands-on experience supporting Linux systems including 2 or more of:
  • Virtualization - primarily using KVM or OpenStack.
  • Containers - especially with Docker, LXD/LXC, or Kubernetes.
  • Storage technologies - block, object and network.
  • Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
• Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Cloud computing (provisioning, monitoring, orchestration, etc.)
• Troubleshooting experience:
  • Basic reading of stack traces to be able to search for duplicates, escalate to the correct team.
  • Understand OS and Application level bugs and advise on next steps
  • Programming fundamentals in any language.
• Customer support experience:
  • Customer needs are top priority
  • Communicate clearly and set the right expectations.
• Possibility of international travel, up to 2 weeks a year for annual team meetings

Activities

• Investigate issues reported by customers by researching and escalating issues
• Work to resolve complex customer problems related to Canonical’s portfolio of products.
• Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
• Participate in a regular weekend working rotation.
• Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
• Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.

Background check required

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of people and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• 100% Work-from-home
• Learning and Development
• Competitive Salary
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option

#LI-Remote #LI-ET1 #stack

Ubuntu Server is the world's most popular Linux - on cloud and bare metal. In this role, you will manage a team delivering Ubuntu Server to the world.

Ubuntu strives to offer the latest, best, free software components, in an easy to use and highly reliable form. We build on the technical excellence of Debian and bring additional focus and shape to the solutions we provide to industry. The successful applicant will be passionate about the future of Ubuntu, mindful of the dynamics of the open source ecosystem, and aware of the needs of large, innovative customers.

This is an exciting opportunity for a leader passionate about strong teams, open source software and Ubuntu. Build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company.

What you’ll do

• Build and lead a globally distributed team of engineers
• Develop talent through coaching, mentoring, feedback and hands-on career development
• Support timely delivery of technical solutions to address business needs
• Effectively set and manage expectations with other engineering teams, senior management, and external stakeholders
• Advocate and advance modern, agile software development practices
• Develop and evangelize great engineering and organizational practices
• Grow a healthy, collaborative engineering culture in line with the company values
• Be an active part of the leadership team and collaborate with other leaders in the organisation
• Participate in strong engineering process through code and architectural review
• Engage with teams at Canonical, the open source community and commercial partners
• Oversee the quality of the Ubuntu Server image family
• Plan and deliver Ubuntu Server features
• Work from home with global travel for 2 to 6 weeks per year for internal and external events

Who you are

• You love developing and growing people and have a strong track record of doing it
• You are knowledgeable and passionate about software development
• You have some experience in leading, managing, coaching and mentoring software developers
• You are focused on success and the delivery of timely, high quality software
• You have solid experience working in an agile development environment
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
• You have strong written and verbal technical communication skills
• An understanding of a modern GNU/Linux distribution, Debian or Ubuntu preferred
• Practical experience with at least 1 of Microsoft Azure, Google Cloud, or Amazon Web Services

Canonical is proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#stack #LI-remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This is the Fast Track application process for Software Engineering Lead roles at Canonical, the company that delivers open source and Ubuntu to the enterprise.

As a global platform company we offer a wide range of software engineering challenges, from the Linux kernel up through Ubuntu server, desktop, IoT and operations tooling, from the public cloud to the edge, both open source products and internal commercial business systems. We work in low-level engineering with kernels and compilers and toolchains, we work with web technology, and many layers in between.

Our primary software engineering stack is Python, Golang, React, Rust and Kubernetes, but of course we touch so many levels of the stack that we are also a great home for people with deep skills in C, C++, Bash, HTML, and technical operations.

We are hiring engineering leadership in the following areas:

• Cloud native development and operations (Docker, Kubernetes, CAAS, PAAS)
• Internet of things technologies and capabilities
• Containerisation and virtualization technologies
• Devsecops tooling, practices and services
• Commercial business systems for Canonical itself
• Data applications from SQL databases to big data
• AI/ML ops and technologies
• Robotics and embedded Linux in a wide variety of industries
• Security offerings, practices and services
• Storage from raw disk to filesystem to network service
• Networking from bare metal to SDN and overlays
• Distributed systems design and implementation
• Linux, the kernel and Ubuntu itself
• Desktop Linux and desktop applications on Windows and macOS
• Open source community collaboration

We are currently expanding the number of product teams at Canonical to create new products.

On the cloud, we want to offer a full range of open source databases, message queues, event handling, analytics, big data and identity solutions. Postgres, MySQL, Kafka, HDFS, Spark, Etcd, Redis, Cassandra, ScyllaDB, Hadoop and many more are very interesting to us. If you have deep knowledge of any open source database or data store, we likely have a role for you.

On IoT we want to expand the range of Linux devices we support and go deep into the embedded world. We're interested in people with deep embedded Linux and RTOS experience, who understand the ARM, RISC-V and X86 architectures deeply, know boot and BIOS processes, and are keen to be part of the future of secure connected things.

Whatever your technical interest, if you find the open source stack amazing, and you have been a consistent high-performing technical leader in your school, university and career, then this will be a challenging and exciting start to your career at Canonical.

Applicants to are interviewed by a senior team at Canonical for technical roles across the company. Successful candidates will be offered a set of engineering leadership opportunities matched to their strengths and interests, to start their career at Canonical.

Exceptional Software Lead

What will it take to be a technical lead at Canonical?

To be successful in this application you will need to show proven exceptional results at maths and sciences. You must also have proven yourself to be an outstanding software engineer at some layer of the open source stack. This particular Fast Track is for engineers who do not want management responsibility but are strong technical leads - we have parallel tracks for folks who want management too.

You will need to show that you have a gift for software design and implementation, and enjoy contributing to a highly professional environment with careful choices of technology, architecture, data design, and user interface. You should have broad-based knowledge of Linux, networking, software development, databases, API design and possibly web presentation layers.

As a lead you must demonstrate insight into performance and quality engineering practices in your field, and show how you have helped teams embrace effective disciplines on both fronts. You also need an understanding of security practices and principles and the impact that engineering choices have on product security.

We care about how usable our products are, and that starts with documentation. You must have experience producing well-documented products and working with design professionals to shape the product. You should have clearly articulated views on the ways engineering practices influence product outcomes, not just technically but in open source communities and in the marketplace.

It is an advantage to be able to point to open source work of your own which demonstrates these strengths.

This is a role for leadership, architecture, design and mentorship, but it may require periods of code spike to establish key frameworks, APIs or interfaces. You should relish the opportunity to write code while being most interested in helping an engineering team produce a great product that will be a pleasure to use and to evolve.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

#stack

#LI-remote

We are looking for a worldwide leader in software performance, both to challenge Canonical engineering teams and to raise the bar for open source performance globally.

This is an opportunity - perhaps a once in a lifetime opportunity - to bring fresh ideas to software performance. Our scope is almost unlimited. Open source spans the full spectrum of software - from the kernel and RTOS all the way to the web, for single thread software on tiny machines to massively parallel distributed systems, the challenges of performance are as diverse as the kinds of code we touch.

In the minds of customers and users, Canonical doesn't just represent Ubuntu - it represents a pathway to all of open source. As leaders in the community, we can shape standards, expectations and patterns which are noticed and adopted widely. Our six month release cadence has become something of a standard. Our two year LTS cycle - even the term LTS itself - has also been widely adopted in the open source community. We'd like to do the same now for software performance.

We consider performance and efficiency to be closely related. We want machines running open source to be greener than any possible alternative, and performance engineering is a key part of that equation. We also want businesses to get answers faster, users to spend less time waiting, RAM to go further, older machines to be useful for longer. All of this rests on our ability to inspire, cajole and measure performance engineering both inside of Canonical and in the wider open source ecosystem.

This is not an academic role, nor one for the fainthearted. We expect to see demonstrable changes in teams and metrics as a result of this appointment, and we will only support a leader who can attract a global external following to their ideas. We only have one space for such a leader, and we will only keep someone in role who we think is the best, and most deserving, of the opportunity.

Your role will cover the whole Canonical product engineering organization, contributing at both high and detailed levels to help teams enhance the performance of their products. Applicants to this role should have a proven track record of engineering management, leadership, excellence, and consistency in multiple areas, projects, or teams. They will need to be able to help teams set and measure appropriate metrics, and judge management ability to move constructively in the right direction on those metrics. They will need to be able to do this with teams working on vastly different kinds of software, and they will need to make arguments that are compelling and inspiring and practical to implement for engineers who do not work for Canonical and are not accountable to us.

We want to push the boundaries of performance. This role is important not just for bragging rights to speed, but also for the impact that it can have on global energy use in machines touched by Canonical's work and open source more broadly. The ideal candidate will have significant experience in performance engineering, will have a history of data-driven decision-making, will be an articulate communicator, will be comfortable presenting plans and results to management, and will have prior experience leading successful projects and teams.

What you’ll do

• Collaborate proactively with multiple distributed teams
• Help engineering teams establish and achieve software performance goals
• Establish consistency in of performance measurement, observation, and tooling
• Contribute code to streamline performance and remove bottlenecks
• Evaluate the performance rigour of engineering teams
• Write specifications and understand performance trade-offs and risks
• Work to reduce complexity
• Influence others and represent technical insight to customers and other engineers
• Help debug performance issues and produce high quality code to fix them
• Provide code reviews for performance-related patches
• Spend a significant amount of time mentoring others and providing cross-team input
• Work from home with global travel 4 to 8 weeks for internal and external events

Who you are

• You have a long history of performance engineering on a variety of projects
• You have a track record of public leadership and commentary
• You can represent Canonical on software performance externally
• You have experience leading successful projects and teams
• You have engineering management experience
• You are an articulate communicator
• You love technology and working with brilliant people
• You follow industry trends and new technologies
• You understand and value how you do what you do, as well as what you do
• You have strong collaboration and influencing skills
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

#stack

#LI-remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

To scale our global software engineering organisation, we have opened six VP Engineering positions.

Canonical is a worldwide provider of open source operating systems, applications, security, support, services and solutions. We are the publisher of Ubuntu. Our mission is to be the best partner for building on open source, from the smallest devices to the largest clouds. We are the number one platform for public cloud production deployments, the number one enterprise Linux for IoT, and the developer platform of choice for Linux engineering.

The business is growing and profitable. We are preparing to take the company public, and wish to ensure that we have a strong bench of software engineering leadership in place to lead innovation, quality and rigour as we expand. We are particularly focused on software engineering practice - design, documentation, community engagement, quality, developer relations, commercial competitiveness and usability are all skills and habits we expect our teams to develop.

As a platform company we offer a wide range of software engineering challenges, from the Linux kernel up through Ubuntu server, desktop, IoT and operations tooling, from the public cloud to the edge, as open source products and commercial business systems. We work in low-level engineering with kernels and compilers and toolchains. We create distributed systems in Golang and Python, we work with web technology, and many layers in between. Our commercial offerings are both software and SAAS, along with a range of professional services and support.

We will structure our engineering organisation around these six VP roles, reporting to the CEO, in no particular order:

VP Engineering, Ubuntu
Ubuntu itself - the server and desktop experience, kernel, low level system, toolchains, and runtimes such as Python and Java.

VP Engineering, Cloud
Our public cloud experience on AWS, Azure, GCP, Oracle, IBM, our Docker images and container capabilities, and our private cloud offerings, including MAAS bare metal cloud, Kubernetes, OpenStack, OVN, OVS, Ceph and LXD virtualisation.

VP Engineering, SAAS
Our online services, including our systems management service, our software distribution systems for debs, snaps, Docker images and charms, and our developer collaboration infrastructure.

VP Engineering, IoT
Ubuntu Core and offerings that enable next-generation secure devices for the edge and IoT, from automotive to drones, from the factory to telco, home and office environments.

VP Engineering, Information Systems
Commercial systems for Canonical and customers, including our own internal systems, security offerings, and IT operations solutions. This is effectively a combined engineering leadership and CIO role.

VP Engineering, Enterprise Solutions
Open source enterprise offerings from databases through data lakes and document stores, analytics, MLops and visualisation, to identity management, model-driven devops, and cloud-native operations of the entire open source application universe.

Canonical is a product-centric organisation. These leaders are responsible for the success of the products in their group, working with their engineering directors and managers, to ensure that they have what they need to be successful. We offer customers a unified approach to open source, and our success depends on the quality of experience customers have when they use our products together. VP's work with product management to ensure customer experiences are harmonised across our very diverse product range.

At this level, competitive strategy is as important as software engineering skill and experience. We expect our software engineering group to be commercially astute, to be thoughtful about global technology and market trends, to be aware of competitor positioning, to be excited to change the game and bring new ideas to fruition, and to ensure that Canonical products lead the market. There is nothing 'business as usual' about enterprise technology, it is a highly competitive arena with constant change, and this leadership team is critical to our ability to move faster and deliver better than our competitors.

These positions are advertised widely. Applications by females and under-represented groups will carry extra weight in the early assessment stage. Final appointments will be on merit alone.

Required skills and experience

Candidates should have a track record of successful product delivery in the software industry, the ability to speak compellingly to a global industry audience, the ability to plan and organise across multiple products and teams, clear leadership skills, an appreciation for open source, and hunger for commercial success.

• Exceptional academic results at high school and university
• Degree qualification in Computer Science or Software Engineering
• Passion for high quality, usable, fast and reliable software
• Extensive management experience with multiple reporting teams
• Confidence in public speaking
• Exceptional work ethic
• Ability to travel internationally for company and industry events
• Successful startup experience preferred
• Public company experience preferred
• Open source experience strongly preferred

We are an ambitious organisation with the goal to be the primary partner for most industry players and end-users of open source, but we are also humble - our primary mission as a platform and an aggregator is to serve those who innovate on open source rather than competing with them. We don't create a new database - we enable others to create and distribute new open source products, and our strategy must be as good for them as it is for us. Our success depends on the success of others. We benefit from the growth of the major public clouds, of open source startups, of semiconductor companies, and of the businesses that choose to build on open source and Ubuntu - and we value their success as much as our own.

We believe that open source will be the foundation of all enterprise computing, from the edge to the cloud. Today, we deliver the leading open source operating system, Ubuntu, but we believe that Ubuntu is the tip of the iceberg and we would like to serve the wider market for applications, services and solutions with equal success.

You will need to be exceptional, organised and deeply motivated by Canonical's values and strategy to pursue one of these roles. You will need to understand how Canonical is different, and what that difference means competitively, commercially and socially. For the right candidate, this is a once-in-a-lifetime opportunity to lead a category of open source and the de facto standard experience that millions of developers and businesses have with it.

Your technology interests may include cloud computing, IoT, web systems, back-end data stores, scale-out infrastructure or Linux itself. You should have a gift for software design and implementation, and enjoy a highly professional environment with careful choices of technology, architecture, data design, and user interface. You should have broad-based knowledge of Linux, networking, software development, databases, API design and possibly web presentation layers.

You must be familiar with the open source environment, and want to build products in partnership with a community. We expect engineering leaders to demonstrate insight into performance and quality engineering practices, and help teams embrace effective disciplines. You should also have an understanding of security practices and principles and the impact that engineering choices have on product security. We also expect our leaders to take responsibility for delivering well-documented products and working with design professionals to shape the user experience. You should have clear views on the ways engineering practices influence product outcomes, not just technically but in open source communities and in the marketplace.

This is a role for leadership, management, organization, planning and mentorship, not individual contribution through coding. You should relish the opportunity to shape, direct and develop an engineering organisation that is happy and brilliant, and produces a collection of products that will be a pleasure to use with the rest of the Canonical suite of offerings.

Whatever your nationality, ethnicity, gender or identity, we welcome your application and will give it fair consideration.

#stack

#LI-remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This role is an opportunity for a technologist with a passion for Linux and Project Management to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for software, great communication skills, and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

A Technical Program Manager will provide account leadership and insight for Canonical’s key Tier 1 Enterprise Public Cloud accounts. The Technical Program Manager will be in daily contact with customers in addition to project and program management activities. This role will collaborate with individuals from Engineering through Senior Level Executives. This is a high-profile position where customer relationship management and advocacy for Canonical's technical assets are strategically crucial.

As a Technical Program Manager, you will:

As the Technical Program Manager, you will work with all stakeholders in the development of project statements of work (SoW) and requirement specifications or similar business documents between Canonical and our custom engineering clients. You will manage multiple blue chip company projects simultaneously. You will manage projects through their life-cycles, ensuring the overall goals for both Canonical and the client are met. Periodic international travel is required. Travel amount and duration will vary based on company and program requirements.

Technical Program Manager key responsibilities

• Ensure projects are delivered within the time/resources/scope expectations
• Draft and maintain project specific schedules/project plans
• Manage project risk mitigation and plans
• Assist in development of a project statement of work and RFI/RFP response
• Conduct weekly status meetings and quarterly business reviews with customers for assigned projects.
• As needed, manage the delivery schedule of critical third party deliverables for the project
• Identify and manage engineering requests that are not part of existing business contracts.
• Advocate to customers the appropriate technologies from Canonical's portfolio

Required skills to be a successful Technical Program Manager:

• Proven background in IT Cloud industry as a developer, development manager or agile software manager or scrum master
• Experience as an enterprise Project/Program Manager or experience as a scrum master in a startup
• Deep understanding of Linux, Open source, and the Public Cloud space
• Ability and willingness to travel domestically and internationally
• Strong technical negotiation skills
• Bachelor's Degree preferably in a STEM discipline
• PMI or equivalent certification preferred
• End-to-end project management experience in a technology field preferred

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• Learning and Development
• Free Individual Health Insurance
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option
• 18 weeks paid parental leave

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote #stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Summary

This is an exciting opportunity for a software engineer passionate about open source software, Linux, and Web Services at scale. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company.

Canonical's Store team develops and operates the backend services that power the Snap Store and Charmhub.io marketplaces. Our services are built primarily in Python, within a bit of Golang. If you have a passion for clean APIs, have a bias towards shipping and believe that tests are the key to higher velocity and reliability, you'll fit right in.

We have some exciting challenges ahead including continuing to scale our architecture, expand the store backend to handle additional package types, and enhance our on-prem offering.

What you’ll do

• Collaborate remotely with a globally distributed team.
• Write clean web service APIs to support both CLI and web frontend clients, using Python (and optionally Golang).
• Design and implement new features and enhancements from spec to production and ongoing operations at scale.
• Review code and technical designs produced by other engineers.
• Discuss ideas and collaborate on finding good solutions.
• Work remotely with global travel 2 to 4 weeks for internal and external events.

Who you are

• You love technology and working with a diverse set of talented people.
• You are curious, flexible, articulate, and accountable.
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated.
• You have a broad technology base but favor backend code and infrastructure.
• You have proficiency developing public-facing APIs and web applications, preferably using Python and/or Golang.
• You know your way around relational and non-relational databases and can effectively design data models that perform well, and tune queries to access them.
• You are comfortable with Ubuntu as a development and deployment platform.
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree.

Canonical is proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#LI-remote

#stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This is an exciting opportunity for a software engineer passionate about open source software, Linux, Python, and web services at scale. We are building the next generation management solution for Ubuntu in the enterprise - on premise and on the public cloud - to enable large estate observability, telemetry, security, compliance and operations. Build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company.

Landscape is the leading management tool to deploy, monitor and manage fleets of Ubuntu systems, including package and repository management, health and security monitoring, hardware inventory, and automation. As Landscape software engineer you will be responsible for contributing on a distributed development team participating in all facets of the development process.

What you’ll do

• Collaborate proactively with a distributed team
• Write high-quality code to create new features, fix bugs and modernize the Landscape codebase
• Demonstrate your strong commitment to code quality and automated testing
• Participate in the engineering process with code and architectural reviews
• Take personal ownership of problems and design and deliver solutions
• Work remotely with global travel 2 to 4 weeks for internal and external events
• Assist with release management during each development cycle
• Collaborate with devops for Landscape SAAS, Canonical’s hosted Landscape

Who you are

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
• You have proficiency developing public-facing APIs and web applications, preferably using Python.
• Experience with Python and web frameworks such as Flask and Django.
• Experience with databases, and ORMs (PostgreSQL a plus)
• You are comfortable with Ubuntu as a development and deployment platform.

Canonical is proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#LI-remote

#stack

Canonical, the publisher of Ubuntu, is a remote-first global software company at the forefront of Cloud and IoT. Our products help companies transform their digital operations from cloud to edge.

For the Internet of Things, our mission is to enable companies to make fleets of very secure connected devices. Canonical provides the base Ubuntu OS and kernel, with secure update and management mechanisms. Our customers create mission-critical control systems, gateways and appliances that need to meet stringent quality and security requirements, and we aspire to bring this level of security to the wider consumer electronics and device market.

Our Field Engineers do what is right for the client. They are accomplished technologists that take a hands-on approach to field engineering leadership. They have a passion to help customers achieve ambitious technical and business goals, and to show how the Canonical approach to open source and connected devices brings best-of-breed thinking to the emerging field of edge compute. They also care to develop their colleagues, helping them deepen their understanding of the technology, their ability to manage time, and their awareness of customer business thinking for continuous improvement and personal development.

This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also dedicated team players that take pride in team and company wins.

Here are some of the things we are looking for:

• Bachelors degree in Computer Science or related technical field
• Extensive Linux experience - Debian or Ubuntu preferred
• Solid embedded experience - Yocto or RTOS
• Fluency in at least one of Golang, Python, C, C++, or Rust
• Experience with customer engagements a plus
• Professional written and spoken English
• Excellent communication and presentation skills
• Result-oriented
• Ability to multi-task
• A personal drive to meet commitments
• An ability to communicate the business benefits of technology
• An humble learner and quick study

Other desirable traits include additional languages (both the programming and human kinds), and previous experience working in a remote-first, diverse, distributed company.

What Canonical offers is more than just a job. It is a career opportunity to leave your mark on the world. We provide a stimulating work environment where you will learn a lot, and a culture that encourages innovation. We also offer a competitive compensation package, generous benefits and perks, including the ability to work from anywhere in your team time zones.

Canonical is proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#stack

#LI-Remote

Help global companies embrace the public cloud infrastructure, cloud native operations, and open source applications with help of Canonical’s technologies and tools. Our global field engineering team apply expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, OpenStack, Kubernetes and a wide range of associated technology.

We often say that field engineering is 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true.

The people who love this role are developers who like to solve customer problems through architecture, presentations and training.

The main responsibilities of this position are:

• Understand Ubuntu, Linux, networking and services in real-world public cloud environments
• Architect complex infrastructure solutions like Kubernetes, Ceph, Hadoop and Spark, Kubeflow
• Architect and integrate popular open source software such as PostgreSQL, MongoDB, Kafka, Cassandra and NGINX
• Help partners to offer and architect joint solutions utilizing Canonical’s technologies on top of the public clouds

If you have a passion for the latest open source technologies, cloud-native development, data centre technologies such as Kubernetes, Public Cloud (AWS, Azure, Google Cloud) and computer networking, you will love the Cloud Field Software Engineer role at Canonical.

The successful Field Software Engineer will have :

• Degree in Computer Science or related technical field
• 3 years of Linux development experience
• 2-3 years experience with Ubuntu, Kubernetes, or Ceph
• 2-3 years experience with architecting and implementing solutions on top of public clouds
• Python and bash understanding, troubleshooting skills
• Fluent written and spoken English
• Excellent communication and presentation skills
• High motivation, ability to multi-task and follow-up reliably on commitments
• Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs
• Interest in new technologies like LXD, Juju and Snaps
• Ability to travel globally for periods up to two weeks; up to 25% of travel time (after covid-19 restrictions lift)

Nice to have:

• Second language
• Public Cloud certifications

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote

#stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Lead the team responsible for MicroK8s and Charmed Kubernetes.

Canonical offers two distributions of upstream Kubernetes, and enables multiple partners to build their own specialised distributions too. For small clusters, IoT, and developers, we offer Microk8s, a very popular low-ops, self-healing, highly available Kubernetes. Our goal with MicroK8s is to have Kubernetes disappear into the background, with a one-command install and one-command cluster deployment approach that uses best-of-breed defaults, and maintains itself automatically. For large-scale deployments with complex integration requirements we offer Charmed Kubernetes, which enables people to mix-and-match components from a wide range of open source and proprietary vendors across the industry, with specific architectures on metal and clouds.

As the engineering manager of the Kubernetes team you'll engage the Kubernetes community, represent Canonical and Ubuntu at KubeCon, and use your engineering leadership abilities to guide teams using Python and Go to deliver exciting new features to thousands of enthusiastic users. Join our globally distributed team and help build the next generation of container technology for devs, cloud, clusters, workstations, Edge and IoT.

This is an exciting opportunity for a leader passionate about strong teams, open source software, Linux and Kubernetes. Build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company.

What you’ll do

• Build and lead a globally distributed team of engineers
• Develop talent through coaching, mentoring, feedback and hands-on career development
• Support timely delivery of technical solutions to address business needs
• Effectively set and manage expectations with other engineering teams, senior management, and external stakeholders
• Advocate and advance modern, agile software development practices
• Develop and evangelize great engineering and organizational practices
• Grow a healthy, collaborative engineering culture in line with the company values
• Be an active part of the leadership team and collaborate with other leaders in the organisation
• Participate in strong engineering process through code and architectural review
• Engage with teams at Canonical, the open source community and commercial partners
• Oversee the quality, and engineering practices of a large team of software engineers building Kubernetes offereings.
• Work from home with global travel for 4 to 6 weeks per year for internal and external events

Who you are

• You love developing and growing people and have a strong track record of doing it
• You are knowledgeable and passionate about software development
• You have some experience in leading, managing, coaching and mentoring software developers
• You are focused on success and the delivery of timely, high quality software
• You have solid experience working in an agile development environment
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
• You have strong written and verbal technical communication skills
• You bring an understanding of modern Linux, Containers, Docker, and Kubernetes
• Practical experience with cloud technologies and containers

Canonical is proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background lead to a better environment for our employees and a better platform for our users and customers.

#stack #LI-remote

Summary

This is an exciting opportunity for a software engineer passionate about open source software, Linux, and Web Services at scale. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company.

Canonical's Online Services team develops and operates the backend services that power the Snap Store, Launchpad, Landscape, and other large scale web applications supporting Ubuntu. Our services are built primarily in Python, within a bit of Golang. If you have a passion for clean APIs, have a bias towards shipping and believe that tests are the key to higher velocity and reliability, you'll fit right in.

What you’ll do

• Collaborate proactively with a distributed team
• Write high quality code to create new features, fix bugs, and scale our services
• Demonstrate your strong commitment to code quality and automated testing
• Participate in the engineering process with code and architectural reviews
• Take personal ownership of problems and design and deliver solutions
• Work remotely with global travel 2 to 4 weeks for internal and external events

Who you are

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
• You have proficiency developing public-facing APIs and web applications, preferably using Python and/or Golang.
• Experience with databases, and ORMs (PostgreSQL a plus)
• You are comfortable with Ubuntu as a development and deployment platform.

Canonical is proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#LI-Remote #stack

What is Canonical?

Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, “the world’s best free software platform”. Our mission is to realise the potential of free software in the lives of individuals and organisations. Our services are helping individuals and businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

Job Summary:

Are you passionate about the Linux kernel and looking to work on a great team, where you can apply and grow your hardware enablement skills? This is an exciting time at Canonical, with Ubuntu as the fastest growing Linux distribution, at over 20 million users in just a few years. The kernel engineering team is growing to meet demand and is looking for an experienced kernel engineer in Taipei to join our Hardware Enablement Team.

The Canonical Linux Kernel Team is responsible for developing and maintaining all supported Ubuntu kernels. Being part of the Kernel Team, the hardware enablement team works with Canonical’s hardware partners to deliver high-quality support at a kernel and near-kernel level for their hardware platforms.

As a Hardware Enablement Engineer, your primary responsibility will be working on partner projects to make hardware components functional and to ensure Ubuntu works well on these latest hardware platforms within project schedules, which includes but not limited to kernel troubleshooting, patching/backporting, kernel bug fixing, device driver integration and maintenance. You will have to also work closely with the Stable Kernel Team and Kernel Development Team, as well as the upstream community as a whole, in contributing your work back to them for the best hardware support in Ubuntu.

Canonical is looking for an energetic kernel engineer with at least 2 years of Linux kernel development experience, who is motivated to develop in multiple areas as described above. The position is office-based, but the candidate must also be motivated to communicate and work with people in other countries, and willing to travel globally up to 4 times/yr for engineering sprints.

Key responsibilities

• Collaborating regularly and proactively with a globally distributed team
• Low-level hardware debugging and system enablement/bring-up
• Submitting kernel patches to resolve software and firmware issues
• Addressing kernel bugs and regressions relating to hardware and firmware
• Performing backports for feature enablement and support

Required skills and experience

• Bachelor of Computer Science or related software engineering experience
• Demonstrated proficiency in C programming language
• Expert skills/experience with git
• Scripting experience including Bash and Python
• Broad knowledge of the Linux kernel and kernel subsystems
• Demonstrated experience with kernel patching and debugging
• Well-organized, self-starting and able to deliver to fixed schedules
• Ability to function and communicate effectively as part of a globally distributed team
• Knowledge/experience with Linux kernel upstream processes and release cycle
• Effective email management skills and instant messaging skills
• Demonstrated ability to present oneself in a professional manner when interacting with colleagues, business partners, and the open source community
• Ability to communicate effectively in English, both written and oral

Desired skills and experiences

• Familiarity with ACPI and interacting with it in device drivers
• Specific focus in one or more linux kernel subsystems is highly desirable
• Familiarity with Arm boot processes (e.g. U-Boot) and Arm bring-up experience
• Experience with Ubuntu/Debian packaging
• Experience with Snap packaging
• Familiarity with Ubuntu SRU process and cadence

What Canonical Offers:

Recruiter adds additional benefits if applicable

• Learning and Development
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#stack

Canonical, the publisher of Ubuntu, is a remote-first global software company at the forefront of Cloud and IoT. Our products help companies transform their digital operations from cloud to edge.

For the Internet of Things, our mission is to enable companies to make fleets of very secure connected devices. Canonical provides the base Ubuntu OS and kernel, with secure update and management mechanisms. Our customers create mission-critical control systems, gateways and appliances that need to meet stringent quality and security requirements, and we aspire to bring this level of security to the wider consumer electronics and device market.

Our Field Engineers do what is right for the client. They are accomplished technologists that take a hands-on approach to field engineering leadership. They have a passion to help customers achieve ambitious technical and business goals, and to show how the Canonical approach to open source and connected devices brings best-of-breed thinking to the emerging field of edge compute. They also care to develop their colleagues, helping them deepen their understanding of the technology, their ability to manage time, and their awareness of customer business thinking for continuous improvement and personal development.

This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also dedicated team players that take pride in team and company wins.

Here are some of the things we are looking for:

• Bachelors degree in Computer Science or related technical field
• Extensive Linux experience - Debian or Ubuntu preferred
• Solid embedded experience - Yocto or RTOS
• Fluency in at least one of Golang, Python, C, C++, or Rust
• Experience with customer engagements a plus
• Professional written and spoken English
• Excellent communication and presentation skills
• Result-oriented
• Ability to multi-task
• A personal drive to meet commitments
• An ability to communicate the business benefits of technology
• An humble learner and quick study

Other desirable traits include additional languages (both the programming and human kinds), and previous experience working in a remote-first, diverse, distributed company.

What Canonical offers is more than just a job. It is a career opportunity to leave your mark on the world. We provide a stimulating work environment where you will learn a lot, and a culture that encourages innovation. We also offer a competitive compensation package, generous benefits and perks, including the ability to work from anywhere in your team time zones.

Canonical is proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#stack

#LI-Remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This is a fast-paced engineering role in Linux-based software-defined infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM) and containerization (LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), up to OpenStack and Kubernetes, and the open source applications running on top of them.

This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source development, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.

Job summary

This role deals with critical issues in the open source stack that require software engineering for upstream fixes. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself.

You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and fixes to be released upstream and in Ubuntu.

As a Linux Engineer you will:

• Resolve complex customer problems related to Ubuntu, Kernel, or Ceph
• Maintain a close working relationship with Canonical's field, support and product engineering teams
• Participate in upstream communities
• Develop fixes, backport patches, and work with upstream for inclusion
• Demonstrate good judgement in technical methods and techniques
• Prioritise work and manage your time effectively against those priorities
• Participate in team discussions to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Travel internationally up to 10% of work time for team meetings, events and conferences

The successful Linux Engineer will have:

• Professional experience as a software engineer is required
• Bachelor’s or equivalent in Computer Science, STEM or similar degree
• Strong experience with Linux, Ceph, OpenStack, Kubernetes or other cloud technologies
• Strong development-level experience with Python, Go, C or C++ on Linux
• Ability to troubleshoot with gdb and other tools
• Familiarity with git source code repositories and branches

What you’ll do

• Collaborate proactively with a distributed team
• Debug issues and produce high quality code to fix them
• Review code produced by other engineers
• Discuss ideas and collaborate on finding good solutions
• Work from home with global travel 2 to 4 weeks per year for internal and external events

Who you are

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have interest in, and experience with most of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems

About Canonical

Canonical is a growing multi-national software company that works with the open-source community to deliver Ubuntu -- the world’s leading cloud operating system. Our services help businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• Learning and personal professional development budget
• Annual compensation review
• Recognition rewards
• Annual leave
• Generous parental leave
• Priority Pass for travel

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote

#stack

#LI-ET1

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This role is an opportunity for a hands-on engineer with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.

If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

What is a Linux Support Engineer?

We regularly solve interesting, technical problems. From triaging Linux kernel crashes we’ve never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers.

We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.

Benefits

• Work from home, no “return to office” - take back those commuting hours and save those vehicle/transit costs!
• Daytime working hours - support your work/life balance
• Additional mentoring opportunities with some of the best in Linux, OpenStack, and more
• Time off for conferences, obtaining certifications, conference and tuition costs covered
• Ongoing talent development program
• Initial mentoring program to bring up to speed on needed technologies

Requirements

• Excellent verbal and written communication skills in English.
• Minimum 3+ years hands-on experience supporting Linux systems including 2 or more of:
• Virtualization - primarily using KVM or OpenStack.
• Containers - especially with Docker, LXD/LXC, or Kubernetes.
• Storage technologies - block, object and network.
• Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
• Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Cloud computing (provisioning, monitoring, orchestration, etc.)
• Troubleshooting experience:
• Basic reading of stack traces to be able to search for duplicates, escalate to the correct team.
• Understand OS and Application level bugs and advise on next steps
• Programming fundamentals in any language.
• Customer support experience:
• Customer needs are top priority
• Communicate clearly and set the right expectations.
• Possibility of international travel, up to 2 weeks a year for annual team meetings

Activities

• Investigate issues reported by customers by researching and escalating issues
• Work to resolve complex customer problems related to Canonical’s portfolio of products.
• Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
• Participate in a regular weekend working rotation.
• Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
• Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.

Background check required

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of people and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

Learning and Development
Competitive Salary
Recognition Rewards
Annual Leave
Priority Pass for travel
Flexible working option

#LI-Remote #LI-ET1 #stack

Our mission is to streamline and accelerate the adoption of open source across the entire global enterprise technology market. Our customers embrace the Canonical approach to open source for complex projects on bare metal, on the cloud, and at the edge.

Canonical Engagement Project Managers are responsible for ensuring project success through delivery of technical cloud solutions and managed services for our Customers.

In support of that goal we are looking for a customer facing team player to fully own/drive/communicate projects and navigate complex engineering solutions. We anticipate and solve problems working with and managing internal business partners, external partners and customers, engineers, engineering managers, sales engineers, sales executives, cloud architects, consultants, legal, sales operations, external third parties, executives, and anyone and everyone necessary to define, control, execute, and close everything in a project. A Project Manager owns, drives and communicates so that the project succeeds. Within a portfolio of projects with complex and changing technologies, customer and partner satisfaction is only possible with an exceptional Technical Engagement Project Manager.

As a Project Manager you will:

• Successfully deliver professional engineering services for assigned projects
• Review, approve and track commitments in agreed statements of work
• Draft and maintain project specific schedules, budgets, project plans
• Maintain all necessary project artifacts
• Obtain client agreement to the project schedule and goals
• Manage project scope and change orders
• Manage project risks and issues
• Maintain effective communication internal and external stakeholders
• Manage the delivery schedule of critical third party deliverables for the project
• Effectively manage customer relationships for projects
• Advocate the appropriate technologies from Canonical's portfolio
• Deliver a very broad range of Ubuntu based projects
• Support different time zones and work globally

The successful Project Manager will have:

• End-to-end project management experience in a technology field
• Bachelors Degree preferably in a STEM discipline
• Fluent written and verbal communications skills in English
• Experience managing cross-cultural, remote and global project teams
• Strong communication skills including experience in a customer-facing role
• Experience managing partners & customers and cross-functional internal teams
• Fundamental understanding of the five project management process groups
• Project planning experience - Gantt chart creation and project status reporting
• Understanding and utilization of PM tools and working methods such as Agile
• Familiarity with cloud technology and terminology
• Professional attitude to “make things happen”
• Ability to thrive in a fast-changing organization
• Strong negotiation skills
• Ability to travel occasionally domestically and internationally

Nice to have:

• Understanding of IT data centre architecture, server architectures, cloud technology, OpenStack, Kubernetes
• Experience managing projects with Linux technology components
• PMP/PMI, or PRINCE2 Practitioner Certification
• Experience working with Ubuntu

What Canonical Offers:

• Learning and development
• Annual compensation review
• Recognition rewards
• Annual leave
• Priority Pass for travel

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote #stack

This is a fast-paced engineering role in Linux software-defined infrastructure and applications, including virtualization (KVM), storage (Ceph and Linux filesystems), networking (OVS, OVN and Linux networking) from the bare metal up to Kubernetes, containers, and open source applications.

This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source development, great communication skills, and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

Job summary

Our Rapid Response Engineering group deal with critical issues in the open source stack that require software engineering for upstream fixes. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself.

You will help with troubleshooting and driving issues to resolution by with workarounds, guidance, and fixes to be released upstream and in Ubuntu.

As a Cloud Software Engineer you will:

• Resolve complex customer problems related to Ubuntu, OpenStack, or Kubernetes
• Maintain a close working relationship with Canonical's support teams
• Work closely with Ubuntu Platform Engineering
• Analyse and participate in upstream development
• Develop fixes, backport patches, and work with upstream for inclusion
• Demonstrate good judgement in technical methods and techniques
• Prioritise work and manage your time effectively against those priorities
• Participate in team discussions to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Travel internationally up to 10% of work time for team meetings, events and conferences

The successful Cloud Software Engineer will have:

• Professional experience as a software engineer is required
• Bachelor’s or equivalent in Computer Science, STEM or similar degree
• Strong experience with Linux, OpenStack, Kubernetes or other cloud technologies
• Strong development-level experience with Python, Go, C, C++ on Linux
• Ability to troubleshoot with gdb and other tools
• Familiarity with git source code repositories and branches
• Upstream involvement with patches accepted in open source projects

What you’ll do

• Collaborate proactively with a distributed team
• Write high quality code to create new features
• Debug issues and produce high quality code to fix them
• Review code produced by other engineers
• Discuss ideas and collaborate on finding good solutions
• Work from home with global travel 2 to 4 weeks for internal and external events

Who you are

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
• You have interest and experience with two or more of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, scalable web services

About Canonical

Canonical is a growing multi-national software company that works with the open-source community to deliver Ubuntu -- the world’s leading cloud operating system. Our service help businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• Learning and personal professional development budget
• Annual compensation review
• Recognition rewards
• Annual leave
• Priority Pass for travel

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote

#stack

#LI-ET1

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Canonical, the publisher of Ubuntu, is a remote-first global software company at the forefront of Cloud and IoT. Our products help companies transform their digital operations from cloud to edge.

For the Internet of Things, our mission is to enable companies to make fleets of very secure connected devices. Canonical provides the base Ubuntu OS and kernel, with secure update and management mechanisms. Our customers create mission-critical control systems, gateways and appliances that need to meet stringent quality and security requirements, and we aspire to bring this level of security to the wider consumer electronics and device market.

This management role is to lead a regionally-focused (EMEA, Americas or APAC) team of field engineers, who help customers with device design and delivery.

Our Field Engineers do what is right for the client. They are accomplished technologists that take a hands-on approach to field engineering leadership. They have a passion to help customers achieve ambitious technical and business goals, and to show how the Canonical approach to open source and connected devices brings best-of-breed thinking to the emerging field of edge compute. They also care to develop their colleagues, helping them deepen their understanding of the technology, their ability to manage time, and their awareness of customer business thinking for continuous improvement and personal development.

This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also dedicated team players that take pride in team and company wins.

Here are some of the things we are looking for:

• Bachelors degree in Computer Science or related technical field
• Extensive Linux experience - Debian or Ubuntu preferred
• Extensive embedded experience - Yocto or RTOS
• Fluency in at least one of Golang, Python, C, C++, or Rust
• Readiness to manage a small team
• Experience with customer engagements
• Professional written and spoken English
• Excellent communication and presentation skills
• Result-oriented ability to multi-task
• A personal drive to meet commitments
• An ability to communicate the business benefits of technology
• An humble learner and quick study

Other desirable traits include additional languages (both the programming and human kinds), and previous experience working in a remote-first, diverse, distributed company.

What Canonical offers is more than just a job. It is a career opportunity to leave your mark on the world. We provide a stimulating work environment where you will learn a lot, and a culture that encourages innovation. We also offer a competitive compensation package, generous benefits and perks, including the ability to work from anywhere in your team time zones.

Canonical is proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#stack

#LI-Remote

This role is an opportunity for a technologist with a passion for Linux and Customer Success to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

What is a Linux Support Engineer?

We solve challenging technical problems. From not-seen-before kernel crashes to configuration issues to root cause analysis, we provide an expert level of support and satisfaction to our customers.

We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.

Benefits

• Work from home - take back those commuting hours and save those vehicle/transit costs!
• Get paid to help improve open source software.
• Possibility of international travel, up to 4 weeks a year.
• Daytime working hours - keep that work/life balance.
• Swap days add schedule flexibility when needed.
• Time off for conferences.
• Talent development program.
• Initial mentoring program to bring up to speed on needed technologies.
• Additional mentoring opportunities with some of the best in Linux, OpenStack, and more.
• Study time and expenses for obtaining relevant certifications.

Requirements

• Excellent verbal and written communication skills in English.
• Bachelors degree, ideally within STEM related disciplines.
• Ability to pass a background check
• Minimum 4 years experience supporting Linux systems including experience in:
• Virtualisation - especially with KVM or OpenStack.
• Containers - especially with Docker, LXD/LXC, or Kubernetes.
• Storage - especially with Ceph, Swift, XFS, ZFS, btrfs.
• Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
• Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Cloud computing (provisioning, monitoring, orchestration, etc.)
• Troubleshooting experience:
• Basic reading of stack traces to be able to search for duplicates, escalate to correct team.
• Understand OS and Application level bugs and advise on next steps
• Programming fundamentals in any language.
• Customer support experience:
• Know how to adapt your speech depending on your audience.
• Communicate clearly: setting the right expectations, providing timely status updates, and clearly explaining necessary steps.
• Not getting too attached to a technical problem to not be able to let go or see the bigger picture.

Challenges

• Investigate issues reported by customers by doing your own research and involving others across the organisation as necessary.
• Work to resolve complex customer problems related to Canonical’s wide variety of products including Ubuntu server, Ubuntu desktop, Ubuntu cloud images, Juju, MAAS, Snaps, Landscape, Canonical’s distributions of OpenStack and Kubernetes, and more.
• Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
• Participate in a regular weekend working rotation.
• Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
• Understanding Ubuntu development process to be able to set customer expectations correctly on timelines for a fix.

Background check required

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realise the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• 100% Work-from-home
• Learning and Development
• Competitive Salary
• Recognition Rewards
• Annual Leave
• Priority Pass for travel

#LI-Remote #LI-ET1 #stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This role is an opportunity for a technologist with a deep passion for Linux, systems and integrating Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and Open Source products. If you have an affinity for Open Source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

Dedicated Support Engineer - Customer Site

No two days are the same in Support & Technical Services. We engage in challenging problems to solve, constantly pick each other’s brains and our minds are always abuzz with ideas for helping our customers to make the most of their Ubuntu systems.

We are rapidly expanding and are looking for talented professionals with a passion for working on the next generation of Ubuntu solutions for our customers.

Role Description

Dedicated Support Engineers in Canonical are key to servicing our enterprise customers and partners. The role serves as a dedicated escalation point for our Enterprise class customers and partners within Canonical Support & Technical Services.

You will be hands-on every day, in a fast-paced, large-scale environment on a regular basis. Daily status calls are the norm, as velocity is high, as you support both operational and engineering teams at the customer's various locations.

Your success will also serve as a lighthouse for others on the Support & Technical Services team, and contribute to their knowledge, troubleshooting and ongoing learning as well.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

• Assume direct responsibility for and drive exceptional support provided to our customer base, with specific focus on assigned accounts.
• Gain understanding of our partner's technical infrastructure and environment, hardware, strategy and/or product(s), to help guide them to supportable solutions and help avoid any potential trouble areas in that trajectory.
• Investigate any and all issues reported by customers by doing your own research, building reproducers to try to solve problems and involving others across the organization as necessary to achieve customer goals.
• For assigned accounts, manage support escalations and issue prioritization, acting internally as a an advocate on the customer's behalf.
• On-site customer support working to resolve complex customer problems related to Ubuntu, Cloud, OpenStack technologies (possibly including Juju, MAAS, Charms), multiple container technologies (LXD, Docker, etc) as well as general Ubuntu Server and kernel issues.
• Ensure that each support case owned by you is handled as per our Service Level Agreement (SLA) in accordance with the Ubuntu Advantage Service Description (UASD) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Contribute new knowledge articles and maintain existing knowledge base articles. This includes any public-facing collateral that you may author on behalf of Canonical or in joint combination with the customer.
• Provide architectural design and recommendations for Ubuntu and Canonical technologies (including, but not limited to MAAS, Juju, Landscape, container technologies, etc.).
• Act as the named, dedicated contact within Canonical for support issues for the customer.
• Ability to travel internationally up to 20% of your time.
• High-level of customer engagement and soft-skills are necessary, including working directly with the customer's users to help resolve their own Ubuntu, Linux or related issues, ranging from Senior Management down to datacenter operations teams.

REQUIRED SKILLS & EXPERIENCE

• Minimum 5 years experience supporting Linux systems in a large-scale, enterprise environment.
• Familiar with OpenStack, virtualization and other Cloud technologies, including desktop virtualization platforms (VirtualBox, libvirt, qemu, KVM).
• Direct experience with Git, and git based workflows, including branching, merging, squashing commits and cherry-picking patches.
• Advanced troubleshooting (up to application layer, including, core dump analysis and kernel dump analysis desirable).
• Experience working with APIs, through troubleshooting and performance monitoring, tuning.
• Demonstrable expertise in one or more of the following areas:
• Advanced storage (RAID, LVM, SAN, NAS, file system tuning, block, object, etc.)
• Advanced networking (bonding, firewalling, bridging, switching, network file system tuning, etc.)
• Clustering, cloud computing (provisioning, monitoring, orchestration, etc.)
• Linux integration with other environments (authentication/directory services, network file systems, etc.)
• CI/CD tooling
• Container technologies (Docker, Kubernetes, Rancher, etc)

• Development level experience and troubleshooting experience in at least 2 programming languages like Bash, C, Python, Golang, etc.
• Experience managing customer relationships through long-term consulting engagements, account management, or direct support.
• Hands-on, direct experience with Ubuntu or Debian based Linux environments, including packaging and dependency management.
• Must be able to understand Ubuntu OS bugs and advise on next steps, acting as a broad generalist when necessary.
• Excellent verbal and written communication skills in English as a minimum.

DESIRED SKILLS & EXPERIENCE

• Debian packaging experience and knowledge of Ubuntu development processes.
• Direct experience with MAAS and Juju.
• Familiarity with Snap packages and Snapcraft.
• Experience managing software in a highly regulated or restricted environment (SSL, SSO, proxies, interception)
• Familiarity with other revision control systems in addition to Git.
• Experience with configuration management and deployment tooling (Ansible, Chef, SaltStack, Puppet etc)
• Familiarity with Open Source process and community practices required as well as familiarity with Open Source business model desirable, including knowledge of Open Source licensing.
• Knowledge of Operating Systems other than Ubuntu, including other flavors of Linux, Windows and macOS.

Location
Home Based - Americas

Reports to
Support Manager in Americas, East

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• 100% Work-from-home
• Learning and Development
• Competitive Salary
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote #LI-ET1 #stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Canonical is building a new generation of Ubuntu-based Docker images to simplify open source application deployment across the world. These container images will be free to use with long term security commitments, and engineered for performance, security and usability. As with Ubuntu, we will work in the open and welcome community participation.

This role is to join the team responsible for this initiative, to design and build images, tools, technology, and community processes. This is an opportunity for an exceptional engineer who is passionate about open source quality, community, containers, devops and cloud. As a part of this team you will combine software development skills with community design and interaction, creating the tools and pipelines needed to support the work. You will work closely with multiple teams as well as world-class cloud partners.

You need to have experience building and using Docker images on Ubuntu. You should be familiar with the state of the art in container design, including minimal images. Knowledge of distroless and buildpacks will be valuable. You should also be familiar with Kubernetes and CI/CD pipelines for container ops. You should be a professional software engineer and familiar with Python or Golang.

Applicants should be passionate about the future of container technology, distributed systems, and open source. Canonical is a globally distributed team of engineers who share that passion. Engineers who thrive at Canonical are mindful of open source community dynamics, and equally aware of the needs of large enterprise customers.

What you'll do

• Create user experience and engineering standards for Ubuntu-based Docker images
• Design and build a wide range of robust, scalable, usable containers
• Design and build automated, highly reliable container build, testing and publication pipelines
• Implement pipelines for security maintenance and support of containers
• Collaborate proactively with a distributed team
• Write high quality code to create new features
• Debug issues and produce high quality code to fix them
• Review code produced by other engineers
• Discuss ideas and collaborate on finding good solutions
• Work from home with global travel 2 to 4 weeks for internal and external events
• Engage with the open source community on a daily basis, including them deeply in our processes
• Engage professionally with customers and commercial partners to tell the story of this work
• Work from home with global travel up to 15% for internal and external events

Who you are

• You have experience working with Linux containers
• You have experience with Kubernetes on Microsoft Azure, Google Cloud, or Amazon Web Services
• You have experience in Python or Golang software development on Linux
• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are enterprising, thoughtful, and self-motivated
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree

What Canonical Offers

• Learning and professional development, with annual budget
• Annual compensation review
• Recognition rewards
• Annual leave
• Priority Pass for travel
• Work remotely with a talented, distributed, global team

Canonical is proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#stack

#LI-Remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Canonical is building a new generation of Ubuntu-based Docker images to simplify open source application deployment across the world. These container images will be free to use with long term security commitments, and engineered for performance, security and usability. As with Ubuntu, we will work in the open and welcome community participation.

This role is to lead the team to design and build images, tools, technology, and community processes. This is an exciting opportunity for a software engineering manager, or exceptional engineer looking to take on management responsibilities, who is passionate about open source quality, community, containers, devops and cloud.

Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical. To lead this team successfully you will need to manage high quality open source engineering, demonstrate deep insights into container-based devops, and engage openly with our community. Your time will be split between people management, daily development activities, and direct partner engagement.

As an engineering manager at Canonical your primary responsibility is to your team: ensuring that they grow as engineers, do valuable work, and find satisfaction in their career at Canonical. We expect managers to demonstrate technical leadership so a solid background in software development is required, to challenge and grow your team members.

What you’ll do

• Build and lead a distributed team of engineers in your time zone
• Hire, coach, mentor, provide feedback and hands-on career development
• Demonstrate sound engineering principles by contributing directly to your team’s goals
• Participate in strong engineering process through code and architectural review
• Estimate the engineering effort for roadmap goals and customer projects
• Set and manage expectations with other engineering teams, company management, and external stakeholders
• Advocate and advance modern, agile software development practices
• Develop and evangelize great engineering and organizational practices
• Grow a healthy, collaborative engineering culture in line with the company values
• Play an active part in the leadership team and collaborate with other leaders in the organisation
• Build robust, scalable, leading-edge container images
• Build automated, reliable container delivery, testing and publication pipelines
• Engage with the open source community on a daily basis, including them deeply in our processes
• Engage professionally with customers and commercial partners to tell the story of this work
• Work from home with global travel up to 15% for internal and external events

Who you are

• You love developing and growing people and have a track record of doing it well
• You are knowledgeable and passionate about software development
• You have some experience in leading, managing, coaching and mentoring software developers
• You have a track record of delivering timely, high quality software
• You have experience with Docker images and containerised operations
• You have experience with Python
• You have strong written and verbal communication skills to convey technical concepts
• You bring clarity to technical and engineering discussions
• You have practical experience with Kubernetes
• You are familiar with Microsoft Azure, Google Cloud, or Amazon Web Services
• You understand the current state of the art in OCI image building
• You have experience working in an agile development environment
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree

What Canonical Offers:

• Learning and development, with annual budget for professional development
• Annual compensation review
• Recognition rewards
• Annual leave
• Priority Pass for travel
• Work remotely with a talented, distributed global team

Canonical is proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#stack

#LI-remote

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This role is an opportunity for a technologist with a passion for Linux and Cloud to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

Dedicated Support Engineer - Customer Site

No two days are the same in Support & Technical Services. We engage in challenging problems to solve, constantly pick each other’s brains and our minds are always abuzz with ideas for helping our customers to make the most of their Ubuntu systems.

We are rapidly expanding and are looking for talented professionals with a passion for working on the next generation of Ubuntu solutions for our customers.

Role Description

Dedicated Support Engineers in Canonical are key to servicing our enterprise customers and partners. The role serves as escalation point for our Enterprise class customers and partners within Canonical’s Support & Technical Services.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

• Assume direct responsibility and drive exceptional support provided to our customer base, with specific focus on assigned accounts.
• Gain understanding of our partner's technical infrastructure and environment, hardware, and/or product(s).
• Investigate issues reported by customers by doing your own research and involving others across the organisation as necessary.
• For assigned accounts manage support escalations and issue prioritisation, acting internally as a customer advocate.
• On-site customer support working to resolve complex customer problems related to Ubuntu OpenStack technologies, Juju, MAAS, charms, container technologies (LXD, Docker, etc) as well as general Ubuntu Server issues.
• Manage support escalations and issue prioritisation, acting internally as a customer advocate.
• Ensure that each support case owned by you is handled as per our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Contribute new articles and maintain existing knowledge base articles.
• Provide architectural design and recommendations for Ubuntu and Canonical technologies (MAAS, Juju, Landscape, container technologies, etc.).
• Act as the named, dedicated contact within Canonical for support issues for the customer.
• Ability to travel internationally up to 20% of the time.
• Capable of mounting a server in top of a standard datacentre racks.

REQUIRED SKILLS & EXPERIENCE

• Minimum 5 years experience supporting Linux systems.
• Familiar with OpenStack, virtualization and other Cloud technologies.
• Advanced troubleshooting (up to application layer, including, core dump analysis and kernel dump analysis desirable).
• Demonstrable expertise in one or more of the following areas:
• Advanced storage (RAID, LVM, SAN, file system tuning, etc.)
• Advanced networking (bonding, firewalling, bridging, switching, network file system tuning, etc.)
• Clustering, cloud computing (provisioning, monitoring, orchestration, etc.)
• Linux integration with other environments (authentication/directory services, network file systems, etc.)
• CI/CD tooling
• Container technologies (Docker, Kubernetes, Rancher, etc)

• Development level and troubleshooting experience in at least 2 programming languages like Bash, C, Python, GO, etc .
• Experience managing customer relationships through consulting engagements, account management, or direct support.
• Experience with Ubuntu or Debian. Must be able to understand Ubuntu OS bugs and advise on next steps, acting as a generalist when necessary.
• Excellent verbal and written communication skills in both German and English as a minimum.

DESIRED SKILLS & EXPERIENCE

• Debian packaging experience and knowledge of Ubuntu development processes.
• Direct experience with MAAS and Juju.
• Familiarity with Snap packages and Snapcraft
• Familiarity with Git or other revision control systems
• Experience with configuration management and deployment tooling (Ansible, Chef, SaltStack, Puppet etc)
• Familiarity with Open Source process and community practices required as well as familiarity with Open Source business model desirable.
• Knowledge of Operating Systems other than Ubuntu.

Location
Germany

Reports to
Support Manager, EMEA

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• 100% Work-from-home
• Learning and Development
• Competitive Salary
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote #LI-ET1 #stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This role is an opportunity for a technologist with a passion for Linux and Cloud to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

Dedicated Support Engineer - Customer Site

No two days are the same in Support & Technical Services. We engage in challenging problems to solve, constantly pick each other’s brains and our minds are always abuzz with ideas for helping our customers to make the most of their Ubuntu systems.

We are rapidly expanding and are looking for talented professionals with a passion for working on the next generation of Ubuntu solutions for our customers.

Role Description

Dedicated Support Engineers in Canonical are key to servicing our enterprise customers and partners. The role serves as escalation point for our Enterprise class customers and partners within Canonical’s Support & Technical Services.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

• Assume direct responsibility and drive exceptional support provided to our customer base, with specific focus on assigned accounts.
• Gain understanding of our partner's technical infrastructure and environment, hardware, and/or product(s).
• Investigate issues reported by customers by doing your own research and involving others across the organisation as necessary.
• For assigned accounts manage support escalations and issue prioritisation, acting internally as a customer advocate.
• On-site customer support working to resolve complex customer problems related to Ubuntu OpenStack technologies, Juju, MAAS, charms, container technologies (LXD, Docker, etc) as well as general Ubuntu Server issues.
• Manage support escalations and issue prioritisation, acting internally as a customer advocate.
• Ensure that each support case owned by you is handled as per our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Contribute new articles and maintain existing knowledge base articles.
• Provide architectural design and recommendations for Ubuntu and Canonical technologies (MAAS, Juju, Landscape, container technologies, etc.).
• Act as the named, dedicated contact within Canonical for support issues for the customer.
• Ability to travel internationally up to 20% of the time.
• Capable of mounting a server in top of a standard datacentre racks.

REQUIRED SKILLS & EXPERIENCE

• Minimum 5 years experience supporting Linux systems.
• Familiar with OpenStack, virtualization and other Cloud technologies.
• Advanced troubleshooting (up to application layer, including, core dump analysis and kernel dump analysis desirable).
• Demonstrable expertise in one or more of the following areas:
• Advanced storage (RAID, LVM, SAN, file system tuning, etc.)
• Advanced networking (bonding, firewalling, bridging, switching, network file system tuning, etc.)
• Clustering, cloud computing (provisioning, monitoring, orchestration, etc.)
• Linux integration with other environments (authentication/directory services, network file systems, etc.)
• CI/CD tooling
• Container technologies (Docker, Kubernetes, Rancher, etc)

• Development level and troubleshooting experience in at least 2 programming languages like Bash, C, Python, GO, etc .
• Experience managing customer relationships through consulting engagements, account management, or direct support.
• Experience with Ubuntu or Debian. Must be able to understand Ubuntu OS bugs and advise on next steps, acting as a generalist when necessary.
• Excellent verbal and written communication skills in both Japanese and English as a minimum.

DESIRED SKILLS & EXPERIENCE

• Debian packaging experience and knowledge of Ubuntu development processes.
• Direct experience with MAAS and Juju.
• Familiarity with Snap packages and Snapcraft
• Familiarity with Git or other revision control systems
• Experience with configuration management and deployment tooling (Ansible, Chef, SaltStack, Puppet etc)
• Familiarity with Open Source process and community practices required as well as familiarity with Open Source business model desirable.
• Knowledge of Operating Systems other than Ubuntu.

Location
Home Based - Tokyo

Reports to
Support Manager in APAC

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• 100% Work-from-home
• Learning and Development
• Competitive Salary
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote #LI-ET1 #stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

This is a world-class devops engineering management challenge, bringing together software engineering and product development, operations management, and team leadership in a single high-value role.

Not only does this team support Canonical and Ubuntu operations, we also help shape Canonical's managed application services, raising the bar on devops and cloud-native operations as well as taking infra-as-code to the next level. We are blazing a trail to next-generation model-driven operations. We aim not only to automate every process that underpins our business, we want to make that automation available as open source in composable packages which others can use to drive their own operations.

We work across the full stack, from bare metal to Kubernetes, including cloud and virtualisation. We also work across the full range of infrastructure, from public cloud to private cloud and edge. You will need to be a Linux and operations expert, as well as a great manager capable of leading a high-performance team, to excel in this role.

If you have an affinity for open source development and a passion for operations, software engineering, and new technology, then you will enjoy working with some of the best people in the industry at Canonical.

Summary of role and responsibilities

The IS team at Canonical runs the services used by over 60 million Ubuntu users. We automate all of Canonical’s production services with model-driven operations techniques and technology. We are part of Canonical's effort to raise the bar on ops technology, encapsulating real-world operational knowledge into reusable and composable software operations packages. We use our real-life operational experiences to contribute to product improvements.

From Kubernetes to the kernel and everything in-between, you’ll be working with the latest technology in a fast-paced engineering environment. As an SRE Manager you will be responsible for the operations engineers in your time zone. This includes customer service management, managed services operations and consistent product improvement engineering. Collaboration with internal customers, product engineering, and development groups is critical to success.

As an Engineering Manager in devops you will:

• Lead your team in daily agile devops practices
• Optimise the quality and velocity of both development and operations
• Mentor engineers to improve their skills
• Identify and measure team health indicators
• Implement structured engineering and operations processes
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner
• Represent the IS team to stakeholders, customers, and internal teams

The successful candidate will have:

• Bachelors (or equivalent) Degree level education in a technology field
• Proven experience of software delivery using Python, Go, C, C++, or Java
• Proven experience managing devops teams for SAAS or similar offerings
• Understanding of testing methodologies and maintainable code quality
• Experience with Ubuntu system administration
• Experience with agile software development methodologies
• Experience working in and managing distributed teams
• Technical aptitude for understanding complex distributed systems
• Experience with cloud topologies and technologies
• Ability to travel to global company events 10-15% of the time

About Canonical

Canonical is a growing international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services help businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• Learning and development
• Competitive salary
• Recognition rewards
• Priority Pass for travel
• Remote work-from-anywhere policy

Canonical is proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#LI-Remote

#stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Canonical Ubuntu is the primary platform for public cloud computing, in part because we invest in the cloud user experience, cloud tooling, and optimise Ubuntu for each of the major public clouds. Making Ubuntu leaner, faster, more efficient and easier to use on the public clouds saves our user base a huge amount of time and money, and enables them to accelerate their work on the cloud.

We are the upstream lead for cloud-init, a critical tool in the world of cloud computing. Every cloud supports cloud-init, and it is a standard way to initialize and shape the behaviour of virtual machines on cloud infrastructure. You’ll work with the Ubuntu Server team alongside major cloud partners to help develop, test, and release improvements to cloud-init, and be a key voice in the cloud-init open source community.

This role requires quality-oriented software engineering in Python, an awareness of public cloud norms and expectations, and a focus on software performance. Excellent Python skills are required, with substantial contributions to open source Python projects preferred.

Applicants should be passionate about building tools that are used by millions of developers. A personal interest and emphasis on quality, documentation, and careful community coordination is important. Cloud-init is used beyond Ubuntu and the community is vast. Applicants should be ready to work with the community and help guide engineering best practices regardless of platform.

What you’ll do

• Collaborate proactively with a distributed team
• Write high quality code, with unit and functional tests, to create new features
• Debug issues and produce high quality code to fix them
• Review code produced by other engineers
• Discuss ideas and collaborate on finding good solutions
• Work from home with global travel 2 to 4 weeks for internal and external events, when it is once again safe to do so

Who you are

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
• You have extensive experience with Python on Linux
• You have interest and experience with two or more of the following: Ubuntu Linux - kernel or userspace, QEMU/KVM, LXC/LXD, Python, cloud computing, linux system fundamentals such as networking, storage, and security
• Bonus points if you have experience provisioning and managing instances on one or more of the major public clouds.
• Bonus points if you have experience driving an open source community

Canonical is proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

#stack

#LI-remote

The telco industry is undergoing a transformation to software-defined service provision, driven by open source software, cloud computing and a shift to VNF / CNF approaches. Canonical enables operators and communications service providers to evolve quickly to embrace these new approaches, with a focus on platforms (Ubuntu, OpenStack, Kubernetes) and automation for scalable operations.

As part of the Canonical Field Software Engineering organization, you will lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. Your passion for open-source technologies will enable customers to understand and operate advanced infrastructure substrates to meet the demands of 5G and beyond.

What you’ll be doing

• Matching customer requirements to advanced capabilities in the VNF/CNF/NFVi/NFVO/VNFM/VIM/MEC space
• Providing technical pre-sales consulting to the Service Provider sales teams
• Design and implement telco-grade open source multi-tenant private clouds and micro clouds
• Investigate, report and/or fix software defects uncovered during customer deployments
• Create and demonstrate advanced Infrastructure as code (IaC) techniques relevant to telco
• Architect and implement advanced, resilient Service Provider Cloud and Application solutions
• Master software defined infrastructure with OpenStack, Kubernetes, MAAS and Ceph
• Master model-driven operations with Juju Charmed Operators for Kafka, Hadoop, PostgreSQL, MongoDB, NGINX, and more
• Help customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutions
• Distill insights from early customer engagements and translate these into meaningful product improvements
• Shape our roadmap and offerings to accelerate our growth within the telco market

What we need to see

• A thorough working understanding of the architectures and infrastructure of MNOs and CSPs
• Working knowledge of Mobile Packet Core, Radio, VAS, OSS/BSS
• A keen focus on the underlying infrastructure requirements for modern virtualized NF deployment approaches
• A thorough understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space
• Thought leadership and the ability to lead architecture discussions about ETSI and/or 3GPP standards
• Understanding of best practices for open source technology in telco virtualisation roadmaps
• Architect level understanding and practical experience of telco workload demands
• Deep technical understanding of key telco technologies like CPU Pinning, NUMA, SRIOV, DPDK, etc
• Working understanding of Linux, Openstack and Kubernetes networking
• A passion to automate and improve all aspects of open source products and tooling
• Ability to multi-task and lead complex projects from start to finish
• A strong collaborative attitude with a keen eye to help enable customer success
• Excellent communication and presentation abilities
• Able to travel up to 50% of the time for events, customer meetings, project delivery
• BS Computer Science or Electrical Engineering
• At least 5-7 years within a Service Provider or NEP, focused on cloud, virtualisation, architecture or networking

Ways to stand out from the crowd

• Deep technical knowledge in telecommunications architectures
• Strong technical background leading and innovating within the open source telecommunications ecosystem
• French, German, Spanish or Portuguese as a second language

#LI-remote

#stack

This role is an opportunity for a technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

Job Summary:

The IS Foundations Team at Canonical supports and maintains all of Canonical’s production services. IS team members use real-life operational experiences to contribute to product improvements. The IS team at Canonical runs the services used by over 60 million Ubuntu users.

From Kubernetes to OpenStack and everything in-between, you’ll be working with the latest technology in a fast-paced engineering environment. As an IS Foundations Engineering Manager for the IS Foundations team, you will be responsible for managing the engineers that oversee the day-to-day operations and development of all of the services that Canonical runs. This includes customer service management, managed services operations and consistent product improvement engineering. Collaboration with internal customers, product engineering, and development groups is critical to success.

As an Engineering Manager you will:

• Manage a growing engineering team to optimise the quality and velocity of both development and operations
• Mentor engineers to improve their skills and make the team more efficient.
• Identify and measure team health indicators
• Implement disciplined engineering and operations processes
• Represent the IS Foundations team with respect to stakeholders, customers, and internal teams
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner

The successful Engineering Manager candidate will have:

• Bachelors (or equivalent) Degree level education in a technology field.
• Proven track record of at least 5 years professional experience of either, software delivery using Python, Go, C, C++, Java, or similar and managing operations teams
• Demonstrated strong commitment to testing methodologies and maintainable code quality
• Experience with Linux system administration, Ubuntu/Debian a plus
• Experience with agile software development methodologies
• Experience working in and managing distributed teams
• Technical aptitude for understanding complex distributed systems
• Experience with cloud topologies and technologies
• Ability to travel to team & company events (Less than 10%)

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• Learning and Development
• Competitive Salary
• Recognition Rewards
• Priority Pass for travel
• Flexible working option

#LI-Remote

#stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

The design team at Canonical is looking for a Senior User Researcher, expert in current research practice, with interests in technology and innovation.

In this role you will:

• Shape requirements, by conducting research with target users, audiences and stakeholders from the business, to identify and document user needs
• Uncover the goals, motivations, and mental models of our diverse, technical users
• Validate and help improve existing and proposed user experiences. We continuously improve UX, within agile sprints. Within product-squads you’ll work with designers and front end developers. You’ll collaborate across the organisation with product, engineering and marketing.
• Help teams understand their product’s wider contexts of use
• Synthesise findings from qualitative and qualitative research methods, delivering insights that gain traction in an engineering-led organisation
• Support others to succeed at their own research. Plan, evangelise and implement #ResearchOps tools, to help seed and accelerate research thinking.

You’ll have a passion for understanding how humans navigate complexity, and enjoy bringing a user centred approach to engineering leaders.

Our products are both technical and specialist; you’ll frequently work with domain-experts, across a wide portfolio of products. An appreciation of open source software is relevant.

You should have:

• A user-centred mindset
• Deep experience with facilitating user research
• Experience with the wide range research methods: unmoderated sessions, cardsorts, surveys, AB tests, ethnographic studies, UX heuristics and benchmarking
• Analytical rigour, to turn a lake of data into meaningful, evidenced findings
• Communication and collaboration skills that enable team-members to turn those insights into practical design and product decisions
• The ability to work both tactically, on improvements, and strategically, on the bigger picture
• At 5-7 years relevant experience
• A relevant degree

Desirable :

• A combination of evangelism, stamina and listening-skills, to communicate the value and results of research with relevant stakeholders
• Experience with using remote tools, for completing research globally
• Quantitative skills with analytics, events and flows
• The pragmatism to support others with just-enough-research

We Offer :

• Opportunity to help shape a company and products with strong influence in the open source community
• A fantastic work environment within a team of friendly people with a broad range of skill sets, from UX and visual designers to researchers and engineers
• Opportunity to create work that will potentially be seen by millions of people
• Remote role (EMEA time zone required) with good travel opportunities, predominantly to the US and Europe. Great benefits on offer too.
• Great benefits package

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-remote

#stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Canonical, the Ubuntu Linux distribution publisher, is at the forefront of the Cloud and IoT revolutions. Our products and services help our customers revolutionize their industry by running the world’s most advanced, secure, and reliable operating system as well as its many related applications.

The Internet Of Things (IoT) paradigm is going to change our world. At Canonical, we are expanding our team of field engineers to tackle that challenge head-on. We are looking for bright minds that share our passion for high-quality technology to join our team. If you relish a challenge, this career opportunity may be for you.

Our Senior Linux Field Engineers IoT play a crucial role in our quest. They visit clients, analyze their needs, propose solutions, and adapt them for new purposes when relevant. In addition, they share a passion for achieving the previously impossible and delivering tangible value to customers.

Do you have what it takes to join us? Here are some of the things we are looking for:

Technical

Mandatory

• Bachelor (or higher) degree in Computer Science, related engineering field, or equivalent experience
• A comprehensive understanding of Linux and the makeup of a modern GNU/Linux distribution, Debian or Ubuntu preferred. That should include:
• basic system administration
• the boot process
• the Init system and the lifecycle of system services
• the mechanics of apt and software updates
• Linux network configuration
• standard Linux security features (DAC, root, ssh, sudo, …)
• Experience with one or more types of Linux packaging (Debian, RPM, Yocto)
• Basic understanding of Security concepts, technologies, and best practices (certificates, CVEs, HSMs, PKI, Secure Boot, ...)
• Comfortable with modern programming languages like Golang, Python, or C/C++
• Good understanding of networking protocols (TCP/UDP, IP, DHCP/DNS, HTTP, …)

Desirable

• Experience working with:
• Linux Bluetooth stack (Legacy or BLE)
• Linux graphics stack (e.g. X11, Wayland, …) and/or digital signage applications
• Linux audio (ALSA, Jack, PulseAudio, …)
• Apparmor, Linux SE, or LSMs
• Experience with containers (docker, lxc/lxd, K8s, ...)

Business and others

• The candidate will ideally have previous field engineering experience or worked in a customer-facing role. However, we will also be considering candidates with the right profile and interest in technical sales and field engineering
• A quick study that is never done learning
• A self-starter that is determined to deliver value to his/her clients and Canonical
• Ability to be productive in a globally distributed team
• Ability to multi-task and follow-up reliably on commitments
• Ability to travel globally for periods of up to two weeks; overall 30% travel time once it is safe again to travel

We offer a dynamic, distributed work environment where you will have the opportunity to learn every day and help change the world, one client at a time. So come and grow with us.

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.