CommentSold company's all remote jobs
Support Engineer / T2 Fullstack Engineer
We’re looking for an engineer to join our “Tier 2” organization, acting as an intermediary between Support and Product Engineering to resolve technical issues efficiently in the product. This person will live between the customer and product, triaging customer feedback and doing the engineering work to debug and fix immediate issues in the platform. They’ll also be doing light feature development when it can help our customers be successful.
This position is critical for our real time platform success, and folks that would succeed here have an incredible motivation to help people. If the work requires the core engineering team’s experience, our Support Engineer will collaborate and provide insight to the core issues and suggested solutions.
In this role, you will
- Debug platform issues as they arise, gathering the resources you need from engineering to accomplish tasks or escalate needs that require different engineering knowledge
- Work within our Internal Development team to optimize tools needed to view and resolve issues between Support and Engineering
- Always be problem solving - when you’re stuck, you will confidently find solutions independently
- Collaborate with our support team to ensure we’re delivering the right solutions to customer’s problems.
- Gain intimate knowledge of how our platform functions, and learn a lot about product development along the way
If you’re right for this role, you
- 2+ years of programming experience in a professional environment (required)
- Love helping people to your core - you thrive on wins for folks in need
- Prefer PHP/Laravel experience, but RoR, Java, or Python would be great too!
- Have experience with HTML, CSS, and JavaScript
- Have familiarity with APIs
- Might have basic Linux experience - not required but certainly helpful
- Know how to investigate log files and kick off solutions
- Invest a lot into your continuing education -- you have a list of go-to development learning resources, and probably have some side projects under your belt
Job Benefits:
- Remote workspace allowance
- Coworking space reimbursement
- Internet reimbursement
- Wellness allowance
- Health, vision, and dental insurance
- Generous parental leave policy + returning parent bonus
- 401k with matching
- Life insurance
- Remote-first, work from anywhere culture
- Work alongside an amazing team of engineers
Time zone: (GMT-06:00) Central Time +/- 4 hours
Mobile Pipeline Engineer Our Product team stays close to our customers, building the tools to deliver on our promise to make running their business easier. We make decisions fast, and priorities change as we adapt to the needs of our industry so we welcome folks that relish in the challenges of pace.
We believe in quick iteration and in the moment feedback, so we can work collectively to build the best team and product.
At CommentSold we provide our shops with native mobile apps for both iOS and Android. As part of that offering we have automation and build/release processes for everything from generating the initial app, to updating, building and submitting the application.
We're looking for an experienced platform and mobile engineer with a strong general software engineering skillset to own our mobile pipeline processes.
NOTE: At this time, we are only considering candidates located in the USA.
Job Benefits:
- Remote workspace allowance
- Coworking space reimbursement
- Internet reimbursement
- Wellness allowance
- Health, vision, and dental insurance
- Generous parental leave policy + returning parent bonus
- 401k with matching
- Life insurance
- Remote-first, work from anywhere culture
- Work alongside an amazing team of engineers
Time zone: (GMT-06:00) Central Time +/- 2 hours
Backend Systems Engineer
At CommentSold we are building multiple complex systems to support our core e-commerce and mobile technology stacks, we have systems doing video transcoding, push and SMS messaging, mobile build pipelines and a few other interesting problems.
We're looking for an experienced backend systems engineer with a strong general software engineering skillset to help build and grow our new systems development. In this role you’ll be driving forward our new backend systems, helping designing and maintaining our existing systems.
Right now the majority of our backend systems which live outside our main web stack are written in Go and/or built on AWS technologies like ECS and beanstalkd. If you have experience with and interest in helping solve some interesting problems where scaling is a real factor this might be the right role for you.
NOTE: At this time, we are only considering candidates located in the USA.
In this role, you will
- Work on a wide range of problems within our core application
- Focus on solving problems from both the customer facing and backend perspectives
- Gain a deep understanding of our product and become involved in driving out product implementation
- Join a rapidly growing technical team with the opportunity to take on both product and technical problems
- Our pipeline uses libraries and tooling along with scripts/tools written in languages including python, bash and go.
If you’re right for this role, you
- Have a strong understanding of core computer science principles
- 3+ years backend systems development experience utilizing Go
- 3+ years experience with AWS technologies like ECS and beanstalkd
- Are organized and have strong time management skills
- Love solving problems and finding solutions
- Are self-motivated and self-directing
- Are comfortable in a fast paced, pragmatic work environment
- Have worked on a remote team
Job Benefits:
- Remote workspace allowance
- Coworking space reimbursement
- Internet reimbursement
- Wellness allowance
- Health, vision, and dental insurance
- Generous parental leave policy + returning parent bonus
- 401k with matching
- Life insurance
- Remote-first, work from anywhere culture
- Work alongside an amazing team of engineers
Time zone: (GMT-06:00) Central Time