Find Remote Jobs Worldwide & Work From Anywhere

Higher Logic is an industry leader in cloud-based engagement platforms. Our data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation. From the initial web visit to renewal and ongoing engagement, we help you track and manage interactions along each stage of the digital customer experience.

Organizations worldwide use Higher Logic to bring people all together, by giving their community a home where they can interact, share ideas, answer questions, and stay connected. Everything we do - the tools and features in our software, our services, partnerships, best practices - drives our ultimate goal of making your organization successful.

Job Description

Higher Logic operates at scale, serving tens of millions of end users every day. As a member of the Platform Engineering team, you will play a crucial role in the continuous improvement of our SaaS infrastructure as we strive for DevOps excellence. No matter how much you know, you will learn and grow here.

This is a full-time position with the Platform Engineering Team. You’ll work both collaboratively and independently on concurrent complex projects to execute our infrastructure road map and promote DevOps best practices within the organization. You’ll be relied on to employ a high degree of technical skill and precision in a global, multi cloud environment running 24x7x365, while maintaining a positive and solution-focused attitude and good working relationships with your coworkers.

Platform Engineering at Higher Logic has a primary responsibility for service reliability in the production environment. In addition, we’re also crucial to Engineering enablement through the development and administration of CI/CD pipelines and the promotion of DevOps best practices. We live at the juncture of Engineering, Operations, and Support, which means that we interact with large swathes of the company on a daily basis. The company frequently introduces new products, features and services; these changes require a flexible, thoughtful, and forward-thinking approach to scalability and performance. As a DevOps Engineer, you will have the opportunity to perform hands-on configuration and tuning of service resources while working to architect and build independent microservices. Managing this environment requires a high level of individual knowledge and a robust capacity for learning, coupled with optimism, focus, and close teamwork across the organization and the company.

Responsibilities:

• Manage and configure cloud infrastructure components, primarily in AWS.
• Help to create strong feedback loops between all business lines by communicating, documenting and remediating operational incidents.
• Actively support security and compliance as a first-class concern.
• Decrease the incidence, scope and severity of operational failures (improve MTTR and MTBF).
• Guide products to Production Readiness (scalability, observability, operability, resiliency, etc.).

• Create, maintain and operate CI/CD pipelines, for both product and infrastructure resources (IAC).
• Provide on-call support for managed infrastructure

Qualifications

• Want to improve product, technology, people and process in a growing organization.

• Appreciate the value of diversity of opinions, approaches, and backgrounds.
• Communicate & collaborate extremely well with others.
• Understand the value provided by incremental solution delivery, POCs, MVPs, etc.
• Think with an Agile mindset and are familiar with Kanban and Scrum.
• Have significant commercial experience with our stack, or a Bachelor’s degree or better in Computer Science, MIS, or equivalent.

Desired Qualifications

• AWS services (EC2, S3, IAM).
• Some high level language such as: Python, PHP, C# (and need to write code for your job).
• Infrastructure-as-code, and related tools such as: Terraform, Chef, Puppet, Ansible, Packer.

• SQL Server, MySQL, IIS, nginx, HAProxy.
• Autoscaling, RDS, Aurora, Postgres, ECS, Docker, Fargate, Redis, Memcached, S3, SQS, SES, SNS, Secrets Manager, Lambda, CloudWatch, Active Directory & ADFS, CI/CD, containers at scale.

What you’ll earn:

• Competitive compensation.
• Comprehensive health benefits package.
• 401(k) plan with employer match.
• Healthcare and dependent-care flexible spending account.
• Company short-term and long-term disability insurance.
• Company culture that recognizes its employees.
• Room for growth and development and management that cares about your professional growth and will help you achieve your goals.
• Significant advancement opportunities for outstanding performers.

Job Benefits:

• 100% paid medical
• 100% paid short term and long term disability
• Generous vacation package
• Flextime
• 401K plan
• Company provided laptop, monitor(s) and other office equipment
• Monthly allowance for transportation
• Cold Brew on tap
• Casual dress environment
• Corporate gym membership

Senior Information Security Engineer

This is a full-time position with the Compliance and Security Team, working to meet organizational objectives pertaining to information security. This position is responsible for day-to-day operation of information security management tools, responding to internal and customer incident reports, and assisting in the development and implementation of policies and procedures. This position requires the ability to work independently on multiple concurrent complex projects to deliver technical solutions and perform in depth technical investigations. Success in this position is largely dependent on the ability to maintain effective security controls and have a thorough understanding of the organization’s security posture.

  Key responsibilities:

• Oversees the implementation of network and computer security and ensures compliance with corporate cybersecurity frameworks, compliance standards, and Higher Logic policies and procedures (i.e. ISO 27001:2013, SOC2)
• Works with security leadership to identify and implement software solutions that will enhance security posture in production, development, and corporate environments
• Develops tooling to automate and improve manual security processes
• Engineers technical solutions to problems pertaining to information security
• Administers and maintains the effectiveness of various information security tooling including Firewalls, Intrusion Detection Systems, Vulnerability Scanners, and Malware Scanners
• Consults on development and infrastructure projects to advocate for security best practices
• Participates in risk assessments and coordinates formulation and execution of remediation plans
• Investigates security breaches and provides a comprehensive report that can be used to disseminate information about the incident to both technical and non-technical employees as needed
• Provides support to incident response team and provides analyses of network traffic and data anomalies to determine the source of the incident and work to get the system back to an operational state
• Performs security assessments of applications and systems using penetration and vulnerability testing and prioritizes remediations of findings
• Monitors performance and health of cloud infrastructure to support security initiatives
• Provides tier two on call technical support
• Communicates status on all activities and initiatives as required

Knowledge, skills and experience requirements:

• Deep understanding of security solutions including Firewalls, WAF, IDS/IPS, IAM solutions, MDR, and defense in depth strategies
• Solid understanding of the OWASP Top 10 such as SQLi, XSS, CSRF, and business logic flaws across large code bases
• Understanding of AWS technologies including VPC, EC2, ECS, IAM, S3, and Guard Duty
• Knowledge of AWS Security Best Practices and implementation strategies
• Expertise in an programming and scripting languages such as C#, Ruby, Python, Bash, or PowerShell
• Azure AD and Microsoft O365 experience a plus
• Expertise in building SQL queries to make sense of large amounts of data
• Experienced with administering Windows Server, , Linux, and OpenStack technologies
• Knowledge of TCP/IP fundamentals, routing and security concepts
• Ability to excel in a dynamic environment with multiple priorities
• Excellent oral and written communication skills required
• Exemplary organizational skills a must
• Strategic skills to develop a long-term vision for Higher Logic's Security vision in conjunction with Information Security leadership
• Ability to appropriately balance security needs with business impact & benefit.
• Ability to team well with others to facilitate and enhance the understanding of compliance and security policies.
• Work independently with minimal oversight

Qualifications, certifications and education requirements:

Education: 

• An advanced degree in security related discipline, or equivalent work experience. 

Experience:

• Minimum 5-7 years of progressive experience in information security engineering
• Familiarity with one or more compliance frameworks (ISO 27001, SOC 2, FISMA)
• Understanding of regulatory and data privacy concerns domestically and globally. (e.g. CCPA, GDPR, PIPL)

Certification Requirements:

• One or more information security certifications (CISSP, CISM, GIAC GSEC, OSCP, CompTIA Security+, CCSP, AWS Certified Security – Specialty)

Job Benefits:

• 100% paid medical
• 100% paid short term and long term disability
• Generous vacation package
• Flextime
• 401K plan
• Company provided laptop, monitor(s) and other office equipment
• Monthly allowance for transportation
• Cold Brew on tap
• Casual dress environment
• Corporate gym membership

At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We’re obsessed with engagement and, with over 13 years of experience in the industry, we’ve got it down to a science. We are a global company with offices throughout the US, Canada, and Australia. We serve more than 3,000 customers, representing over 350,000 online communities with over 200 million users across 42 countries worldwide.

Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe that sharing ideas and feedback openly helps us to be successful. We believe that diversity and empathy bring us #AllTogether to make us stronger. We learn from failure and successes because both help us to grow and learn. We strive to understand the why behind our actions and bring our best selves to work every day.

Job Description

Higher Logic is looking for an eager Senior Front-End Developer who is ready to help grow our platform and build out strong solutions. The role is heavily focused on React front-end development, with the opportunity to dive into the back end from time to time.

Responsibilities:

· Work in a multidisciplinary agile team to build and maintain features.

· Write code with proper testing and review code of fellow teammates.

· Triage and fix bugs.

· Translating designs and wireframes into high quality code

· Use modern technologies and the latest web standards that scale to serve millions of users and perform well on all kinds of devices and platforms.

·Work primarily within the scope of your team, but you’ll also belong to the guild of your craft to enhance the quality and understanding of it through mentorship and sharing experiences.
Guilds are a great place to propose new or updated coding practices, suggest improvements to the architecture and otherwise empower people with knowledge to improve their everyday work.
.

What we’re looking for:

· Knowledge of Agile values and principles.

· Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

· Strong understanding of prototypical inheritance and object creation

· Thorough understanding of React.js and its core principles

· Strong understanding of React state and ways to handle its asynchronous

· Familiarity with RESTful APIs

· Experience with modern authorization mechanisms, such as JSON Web Token

· Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

· Familiarity with code versioning tools such as Git

Desired Qualifications:

· In-depth knowledge of JavaScript, CSS, SCSS HTML, and front-end languages.

· 1+ years’ experience with Typescript

· 4+ years of experience working with

o React or another major JavaScript Library.

o Modular/Pluggable architecture.

o REST API architecture.

o Modern IDE’s like VSCode, Atom, or Sublime

What you'll earn:

· Competitive compensation.

· Comprehensive health benefits package.

· 401(k) plan with employer match.

· Healthcare and dependent-care flexible spending account.

· Company short-term and long-term disability insurance.

· Company culture that recognizes its employees.

· Room for growth and development and management that cares about your professional growth and will help you achieve your goals.

· Significant advancement opportunities for outstanding performers.

EEO Disclosure

Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing HRBenefits@higherlogic.com

Job Benefits:

• 100% paid medical
• 100% paid short term and long term disability
• Generous vacation package
• Flextime
• 401K plan
• Company provided laptop, monitor(s) and other office equipment
• Monthly allowance for transportation
• Cold Brew on tap
• Casual dress environment
• Corporate gym membership

At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We’re obsessed with engagement and, with over 13 years of experience in the industry, we’ve got it down to a science. We are a global company with offices throughout the US, Canada, and Australia. We serve more than 3,000 customers, representing over 350,000 online communities with over 200 million users across 42 countries worldwide.

Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe that sharing ideas and feedback openly helps us to be successful. We believe that diversity and empathy bring us #AllTogether to make us stronger. We learn from failure and successes because both help us to grow and learn. We strive to understand the why behind our actions and bring our best selves to work every day.

Job Description

Higher Logic operates at scale, serving tens of millions of end users every day. As a member of the Platform Engineering team, you will play a crucial role in the continuous improvement of our SaaS infrastructure as we strive for DevOps excellence. No matter how much you know, you will learn and grow here.

This is a full-time position with the Platform Engineering Team. You’ll work both collaboratively and independently on concurrent complex projects to execute our infrastructure road map and promote DevOps best practices within the organization. You’ll be relied on to employ a high degree of technical skill and precision in a global, multi cloud environment running 24x7x365, while maintaining a positive and solution-focused attitude and good working relationships with your coworkers.

Platform Engineering at Higher Logic has a primary responsibility for service reliability in the production environment. In addition, we’re also crucial to Engineering enablement through the development and administration of CI/CD pipelines and the promotion of DevOps best practices. We live at the juncture of Engineering, Operations, and Support, which means that we interact with large swathes of the company on a daily basis. The company frequently introduces new products, features and services; these changes require a flexible, thoughtful, and forward-thinking approach to scalability and performance. As a DevOps Engineer, you will have the opportunity to perform hands-on configuration and tuning of service resources while working to architect and build independent microservices. Managing this environment requires a high level of individual knowledge and a robust capacity for learning, coupled with optimism, focus, and close teamwork across the organization and the company.

Responsibilities:

• Manage and configure cloud infrastructure components, primarily in AWS.
• Help to create strong feedback loops between all business lines by communicating, documenting and remediating operational incidents.
• Actively support security and compliance as a first-class concern.
• Decrease the incidence, scope and severity of operational failures (improve MTTR and MTBF).
• Guide products to Production Readiness (scalability, observability, operability, resiliency, etc.).

• Create, maintain and operate CI/CD pipelines, for both product and infrastructure resources (IAC).
• Provide on-call support for managed infrastructure

Qualifications

• Want to improve product, technology, people and process in a growing organization.

• Appreciate the value of diversity of opinions, approaches, and backgrounds.
• Communicate & collaborate extremely well with others.
• Understand the value provided by incremental solution delivery, POCs, MVPs, etc.
• Think with an Agile mindset and are familiar with Kanban and Scrum.
• Have significant commercial experience with our stack, or a Bachelor’s degree or better in Computer Science, MIS, or equivalent.

Desired Qualifications

• AWS services (EC2, S3, IAM).
• Some high level language such as: Python, PHP, C# (and need to write code for your job).
• Infrastructure-as-code, and related tools such as: Terraform, Chef, Puppet, Ansible, Packer.

• SQL Server, MySQL, IIS, nginx, HAProxy.
• Autoscaling, RDS, Aurora, Postgres, ECS, Docker, Fargate, Redis, Memcached, S3, SQS, SES, SNS, Secrets Manager, Lambda, CloudWatch, Active Directory & ADFS, CI/CD, containers at scale.

What you’ll earn:

• Competitive compensation.
• Comprehensive health benefits package.
• 401(k) plan with employer match.
• Healthcare and dependent-care flexible spending account.
• Company short-term and long-term disability insurance.
• Company culture that recognizes its employees.
• Room for growth and development and management that cares about your professional growth and will help you achieve your goals.
• Significant advancement opportunities for outstanding performers.

Job Benefits:

• 100% paid medical
• 100% paid short term and long term disability
• Generous vacation package
• Flextime
• 401K plan
• Company provided laptop, monitor(s) and other office equipment
• Monthly allowance for transportation
• Cold Brew on tap
• Casual dress environment
• Corporate gym membership

Higher Logic has been the industry leader in building community and engagement solutions since 2007.

We’re a thriving company made up of authentic people and unique perspectives. We have a shared passion for bringing people #AllTogether to create meaningful connections and rich discussions, unlocking the knowledge of this group.

Our team is made up of motivated individuals who share their expertise and live our values every day. We help our customers create human-focused experiences to build lasting bonds between their customers, members and employees.

Job Description

Higher Logic is looking for an experienced Senior Software Engineer to work with our existing .NET and JavaScript (React) applications to assist in improvement and maintenance, to enhance existing web applications as well as implement new systems. As a valued member of the team, you will actively participate in delivering value to our customers in simple, scalable ways in a collaborative Scrum team. Our team is looking for a well-rounded engineer that is curious, ready and willing to dive into any area of the technology stack and excited to turn challenges into opportunities.

The Scrum Team

When the team succeeds, we all succeed. Living out our guiding principle of All Together, we foster a culture of collaboration and shared ownership. Training, growth and iterative improvement are a natural result of the way we work. Everyone on the team has a voice and is expected to add value in areas in which they are most passionate. We make decisions and produce software that directly impacts the company and the customer every day. Our team members are fully remote and interacts with counterparts located across the United States. We video conference every day as needed and expect regular, active participation from everyone in meetings and team chat.

Responsibilities

• Maintain and improve upon front-end components built in Web Forms, MVC and React
• Build APIs for both internal and external data access
• Work closely with internal stakeholders and product owners to help define and develop complex software solutions
• Provide troubleshooting assistance to our tiered Customer Support teams
• Actively participate in agile team meetings; work to continually improve our processes and team culture
• Support and develop more junior software engineers by providing advice and coaching

Qualifications

• Bachelor’s Degree or equivalent work experience
• 5+ years working with .NET and proficiency in C#
• Experience building and consuming APIs
• Expert knowledge of HTML, CSS, and JavaScript in the browser
• Experience working with recent JavaScript web frameworks (React, Vue, Angular, etc.)
• Experience with SQL server database development including experience writing and debugging complex TSQL queries and stored procedures
• Experience with Git, Mercurial or similar distributed version control system
• Ability to work independently and as part of a team

Preferred Skills:

• Experience with .NET Core
• Experience with React, ES6, and TypeScript
• Experience with JavaScript package managers (NPM, Yarn)
• Experience with JavaScript build tools (webpack, Gulp, Rollup, Parcel, etc.)
• Professional experience with AWS Infrastructure (EC2, S3, etc.)

What you'll earn:

• Competitive compensation.
• Comprehensive health benefits package.
• 401(k) plan with employer match.
• Healthcare and dependent-care flexible spending account.
• Company short-term and long-term disability insurance.
• Company culture that recognizes its employees.
• Room for growth and development and management that cares about your professional growth and will help you achieve your goals.
• Significant advancement opportunities for outstanding performers.

EEO Disclosure

Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing HRBenefits@higherlogic.com

Job Benefits:

• 100% paid medical
• 100% paid short term and long term disability
• Generous vacation package
• Flextime
• 401K plan
• Company provided laptop, monitor(s) and other office equipment
• Monthly allowance for transportation
• Cold Brew on tap
• Casual dress environment
• Corporate gym membership

At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We’re obsessed with engagement and, with over 13 years of experience in the industry, we’ve got it down to a science. We are a global company with offices throughout the US, Canada, and Australia. We serve more than 3,000 customers, representing over 350,000 online communities with over 200 million users across 42 countries worldwide.

Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe that sharing ideas and feedback openly helps us to be successful. We believe that diversity and empathy bring us #AllTogether to make us stronger. We learn from failure and successes because both help us to grow and learn. We strive to understand the why behind our actions and bring our best selves to work every day.

Job Description

Higher Logic is looking for an eager PHP Developer ready to help grow our platform and build out strong solutions. The role is heavily focused on back-end development, with the opportunity to keep your front-end skills fresh from time to time.

Responsibilities:

• Work in a multidisciplinary agile team to build and maintain features.
• Write code with proper testing and review code of fellow teammates.
• Triage and fix bugs.
• Work closely with our front-end developers (web and UX), designers and product manager to build thoughtful and polished features.
• Use modern technologies and the latest web standards that scale to serve millions of users and perform well on all kinds of devices and platforms.
• Work primarily within the scope of your team, but you’ll also belong to the guild of your craft to enhance the quality and understanding of it through mentorship and sharing experiences. Guilds are a great place to propose new or updated coding practices, suggest improvements to the architecture and otherwise empower people with knowledge to improve their everyday work.

Qualifications:

• Agile values and principles.
• OOP. SOLID. KISS. DRY.
• Design patterns. DI. Singleton. Decorator. Chain-of-responsibility.
• Dealing with MySQL query optimization.

Desired Qualifications

• 5+ years of experience working with
• 3+ years of experience working with
• PHP with a major OOP framework.
• MySQL.
• Modular/Pluggable architecture.
• REST API architecture.

What you'll earn:

• Competitive compensation.
• Comprehensive health benefits package.
• 401(k) plan with employer match.
• Healthcare and dependent-care flexible spending account.
• Company short-term and long-term disability insurance.
• Company culture that recognizes its employees.
• Room for growth and development and management that cares about your professional growth and will help you achieve your goals.
• Significant advancement opportunities for outstanding performers.

EEO Disclosure

Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing HRBenefits@higherlogic.com

Job Benefits:

• 100% paid medical
• 100% paid short term and long term disability
• Generous vacation package
• Flextime
• 401K plan
• Company provided laptop, monitor(s) and other office equipment
• Monthly allowance for transportation
• Cold Brew on tap
• Casual dress environment
• Corporate gym membership