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In 2019, the Mediation Support Unit (MSU), based in the Policy and Mediation Division of the United Nations (UN) Department of Political and Peacebuilding Affairs (DPPA), developed and launched the Toolkit on Digital Technologies and Mediation (https://peacemaker.un.org/digitaltoolkit) and held a number of follow-on activities. In parallel, MSU, together with DPPA Policy Planning Unit (PPU), initiated a project to enhance the Department’s understanding of cyber operations and other malicious uses of ICT in order to inform the UN’s conflict prevention work.

Over the last two years, marked by the Covid-19 pandemic, the Mediation Support Unit’s work on digital technologies and mediation has further intensified and now requires more structured support through the recruitment of a Senior Digital Technologies Advisor as part of the Standby Team of Senior Mediation Advisers (SBT) mechanism. This expert will be deployed to deepen DPPA’s understanding of digital technologies as they relate to the mediation and conflict prevention work, develop new partnerships, and support mediators in the field to leverage technologies in their work and as necessary help integrate issues related to these technologies into UN good offices, prevention and mediation efforts.

Purpose and Scope of Assignment

Under the supervision of the Head of Cluster Manager, SDC, in coordination with the Standby Team Mechanism, the Individual Contractor will serve as an ICT Advisor on digital technologies and conflict prevention and resolution. Under the guidance of MSU focal points, the Individual Contractor will assume a range of duties to support the development of knowledge in this area and provide operational assistance, as required.

In particular, the Individual Contractor may be asked to perform specific duties such as:

• Conduct and manage monitoring and analysis of international incidents, trends and UN processes relevant to digital technologies in conflict contexts, including hate speech and normative and policy developments, and oversee related briefing materials;

• Lead in providing technical expertise, advice and support in the area of digital technologies and/or cybersecurity to UN envoys, senior officials and UN representatives leading mediation, facilitation and dialogue processes;

• As requested, take lead in producing periodic reports and relevant thematic briefings on digital technologies and/or cyber security for MSU, PPU for mediation teams;

• Coordinate and manage lessons learned reviews of best practices on digital technologies and cybersecurity;

• As necessary, manage and oversee the work of thematic experts and partners;

• As requested, conceive, plan and manage capacity-building seminars, trainings, and conflict analysis frameworks on digital technologies and/or cybersecurity for MSU and PPU, senior UN officials and envoys, mediation teams, parties or other key stakeholders;

• As requested, take lead in producing operational guidance notes and related training materials in the area of expertise on digital technologies and/or cybersecurity;

• Guide MSU’s network of experts on issues related to digital technologies and/or cyber security;

• Ensure that all activities and written products are gender mainstreamed;

• Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

Monitoring and Progress Controls

Specific deliverables and reporting requirements will be mutually discussed and agreed upon at the start of each assignment.

*FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY*
*CANDIDATES WITH NO UN OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY*


Education

• Advanced university degree (Master's degree or equivalent) is required.

• A Bachelor’s degree or first level degree with two (2) additional years of experience is accepted in lieu of an advanced university degree.

• A technical degree or military degree with four (4) additional years of experience is accepted in lieu of an advanced university degree.

Work Experience

Required:

• A minimum of ten (10) years of progressively responsible experience in the field related to cybersecurity and/or international security policy is required.

• Experience in the field of mediation and/or conflict prevention is required.
  
  

• Experience in web-application development is desirable.

• Experience in international environments related to political, humanitarian or development work is desirable.

• Experience in delivering mediation capacity-building courses and workshops is desirable.

• Experience in conceptualizing data needs for complex storytelling is desirable.

Language:

• Fluency in English (write, read, talk) is required.

• Working knowledge of at least one other official UN language is desirable.

Background information - ITG

The UNOPS Information Technology Group (ITG) unit is focused on innovation and harnessing cutting-edge technology to deliver solutions to UNOPS that truly address business needs.

Working with UNOPS IT Group is a unique opportunity to deliver systems to users around the world - making an impact on development and solving practical problems for the UNOPS workforce and thereby help people build better lives and countries achieve peace and sustainable development.

ITG’s goal is to provide greater effectiveness, efficiency, and differentiation to UNOPS products and services. UNOPS IT Group is responsible for architecting, designing, delivering, and managing all UNOPS IT infrastructure and business applications. The unit includes Enterprise Architects, Business Analysts, Solutions Designers, Developers and QA Testers from all around the world who are based primarily in Denmark and Thailand.

Background Information - Job-specific

The Client IT Projects function within ITG exists to provide direct support for UNOPS projects, leveraging technology to help achieve their outputs while retaining an overall perspective on how solutions can provide benefits for UNOPS and its projects’ beneficiaries globally.

UNOPS is seeking Senior Developers who are comfortable using modern software tools and techniques to respond to diverse requirements from project teams and are able to adapt to the changing technology landscape over time.

The position is for one year only.

Functional Responsibilities

Reporting to the Client IT Projects Lead, the Web/Database Developer works closely with other members of the ITG team to undertake developments in order to deliver business solutions that deliver value to Client Projects while remaining aligned with ITG standards and frameworks. The Web/Database Developer will primarily focus on:

1. Develop business applications

2. Technical review and testing

3. Knowledge management and innovation

1. Develops business applications through the production of code artefacts

• Implements web applications through the development of code artifacts by utilizing:

- modern application development platforms

- SQL Server or other organisationally approved data/database platforms

- Organisationally approved JavaScript frameworks (ExtJS, Angular, React, etc.)

• Analyses, designs, coordinates and develops detailed technical specifications and translates them into solutions

• Develops new modules/functionality within existing systems

• Ensures optimal performance, scalability, and usability of business applications by adhering to established and evolving architectural standards developed by the Enterprise Architecture team and Platforms team

• Maintains detailed technical documentation

2. Performs technical review and testing of code for business applications

• Reviews own and other team members / external developers code to ensure quality and adherence to coding standards and practices instituted within the team

• Undertakes unit and other forms of technical testing of business applications, ensuring that business applications work as intended and making sure the applications are optimized in terms of performance and usability. Suggests new approaches and/or tools that may be used to improve testing

• Performs technical testing of existing and new functionality and when upgrades/patches are applied

• Assists the Testing and Quality Assurance team in troubleshooting anomalies, understanding impacts and identifying solutions to bugs or gaps in functionality

• Adequately documents all work activities, including code specifications and test plans

3. Embeds relevant knowledge management and innovation

• Contributes ideas, concerns and suggested approaches during technical design sessions with other developers

• Contributes to the specification of web applications, ensuring high graphical and UX standards are met and brand consistency is adhered to as specified by the Enterprise Architecture and Platforms team

• Contributes through evidence-based opinions during UX design sessions with other developers and provides feedback to the Enterprise Architecture and Platforms team on established design standards

• Stays up to date with emerging technologies and where appropriate, advocates for their consideration

• Advocates for the development of new, innovative concepts that could be implemented in addition to or as a replacement for existing solutions

For more details about the position please visit the following link: https://jobs.unops.org/pages/viewvacancy/VADetails.aspx?id=21687

Time zone: (GMT+01:00) Copenhagen

Title: ICT Senior Officer - Software Development [Full Stack Web Developer]

Job type: full-time

Experience level: low-Mid level

5 months with the possibility of extension (monthly contract)

Functional Responsibilities

• The Full Stack Web Developer will work with the Global Pulse New York Lab and be responsible for developing new and maintaining existing internet-based applications, systems and other solutions while ensuring the confidentiality, availability and integrity of the project’s information assets. They must be able to work with a variety of data types, programming languages and platforms, must be comfortable with both hands-on development and research support, and must be adept at both understanding the information content of data and transforming and preparing it for analytical and reporting purposes.
• The contractor will support the development of software tools across the Pulse Lab Network. Examples of similar projects to the ones the Full Stack Web Developer will support include using speech-to-text technology to support the response to the COVID-19 infodemic: https://www.unglobalpulse.org/2020/05/using-speech-to-text-technology-to-support-response-to-the-covid-19-pandemic/.

The contractor will:

• Support producing regular as well as ad hoc reports around key infodemic trends;
• Develop, document, test, deploy and debug applications, software and front-end interfaces that will be used by Global Pulse and UN partners;
• Work with the team to research, use and develop tools and libraries to create solutions implemented by Global Pulse and UN partners which can support the response to COVID-19 and other crises; Support the identification of gaps and opportunities for improvement of existing solutions;
• Assist with the development and work with APIs for integration with various data services;
• Support the operational research team in the planning, design, development and utilization of data processing systems for development and humanitarian response;
• Assist the team to determine system requirements to meet user needs; analyze system capabilities to resolve problems on program intent, output requirements, input data acquisition, programming techniques and controls; prepare operating instructions;
• Support data security standards implementation;
• Provide support to the coordination of testing of solutions and processes by development and humanitarian partners to strengthen, adapt and improve the project’s efficiency and effectiveness;

Work Experience

• A minimum of two years of work experience in big data techniques, internet technology, design or software development is required,
• Experience with AWS (EC2, S3, VPC, Route 53, CloudWatch, CloudTrail, IAM, etc.) is required;
• Experience working in Linux type operating systems is required;

Pleaes apply via https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=21481 and https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=21485

ICT Officer [Wordpress Web Developer]

2 months (lumpsum contract modality)

The “Peer-to-peer capacity-building training between Young Religious Leaders and Young Media Makers” seeks to enhance the capacity of young religious leaders and young media professionals to collaborate on social media to mediate sectarian tensions, to create meaningful messages to counter terrorist narratives, and to promote social cohesion. The project is being implemented in collaboration between the United Nations Alliance of Civilizations (UNAOC) and the United Nations Office of Counter-Terrorism (UNOCT) / the United Nations Center on Counter-Terrorism (UNCCT).

Through capacity-building activities and exclusive conversations with high-level stakeholders, the project aims at strengthening participants’ knowledge and skills in using religious material and interreligious dialogue to counter terrorist narratives online, to mediate sectarian tensions, and promote social cohesion at the community level. Together, participants will work on creating and disseminating religious media literacy tools to counter terrorist narratives and to foster social cohesion. They will also become better equipped to advocate for stronger collaboration between media professionals, religious leaders, and policy makers in the field of interfaith dialogue.

In that context, UNOPS is looking for a web developer to develop a branded website or microsite, which will showcase the participants’ social media campaigns as well as the different outputs produced during the project.

Functional Responsibilities

• Following the UNAOC and UNOCT/UNCCT branding guidelines and the project’s visual identity, the consultant will work with the designated Web Designer to develop a custom Wordpress theme for a microsite based on pre-agreed design specifications. The theme must be scalable, responsive, lightweight, compliant with current web usability standards, and compatible with all browsers and devices.
• The consultant will develop and deploy code for a custom Wordpress theme based on the storyboard, wireframes, layout, and data architecture designed by the Web Designer and approved by UNAOC.
• The consultant must ensure that the microsite is compatible with the WP 5.7 branch (and newer iterations), PHP 7.4 or greater, and MySql5.6. The theme must be compatible with upcoming WP updates without requiring any major development changes.
• The consultant must create a barebones child theme, which will be used for minor layout customizations without impacting the core code.
• The consultant will be responsible for front-end and back-end development on the Content Management System (CMS), i.e. Wordpress.
• He/She will develop the following features on the microsite, either as built-in features in the custom theme (through modified functions.php) or through the use of existing plugins and/or custom plugins:
  • RSS feed display
  • Social media sharing capability – including Twitter, Instagram, Facebook, YouTube, LinkedIn, TikTok, etc.
  • Multiple page templates, including full-width, left-sidebar, right-sidebar, etc. based on design specifications
  • Index/archive templates for custom post types and taxonomies
  • Integration of multilingual options in resources and guidance templates
  • Search function and/or post filter by news, type of publication/guidance, type of resource, events, country story, issue, plus any additional taxonomies and categories
  • Interactive, responsive, and scalable map showing the location of project participants
  • Code optimized for Search Engines
• The consultant will provide administrative and technical support of the microsite and ensure full source code handover (all developed templates, libraries, plugins, as well as raw design materials e.g. PSD, INDD, AI, XD if applicable).
• The consultant will install, configure, test, and deploy the Wordpress theme on UNAOC servers, and provide troubleshooting when necessary.

Monitoring and Progress Controls

• Milestone 1: Functioning custom Wordpress theme deployed and live (May 31, 2021)
• Milestone 2: Version 2 deployed with pages populated with content (June 10, 2021)
• Milestone 3: Final microsite approval from UNAOC and UNOCT/UNCCT (June 20, 2021), following which the microsite goes live.

Education/Experience/Language requirements

Education:

• Bachelor’s university degree preferably in web development, information technology, computer science, or other related fields.

Experience:

• A minimum 4 years of work experience in web development, particularly in Wordpress or related CMS.
• Verified experience in Wordpress.
• Fluent in HTML, CSS, PHP, and MySql.
• Familiarity with javascript and jquery libraries.
• Familiarity with Apache servers a plus.

Language:

• Fluency in English is required. Knowledge of another UN official language is an advantage.

Additional request:

• At least 3 examples of live and current Wordpress projects must be included in the application. Include source code verification of your work (such as including your name in style.css, or other methods).

Please apply via: https://jobs.unops.org/pages/viewvacancy/VADetails.aspx?id=21512

More details on the other ICT position:

ICT Officer [Web Graphic Designer]

https://jobs.unops.org/pages/viewvacancy/VADetails.aspx?id=21516

The Global Programme on Nature for Development manages a total of 7 websites:

www.equatorinitiative.org, www.learingfornature.org, www.nydfglobalplatform.org, www.financenature.org, www.natureforlife.world, http://www.unbiodiversitylab.org/, and www.undpopenplanet.org (currently under development). The programme’s web presence attracts an average of more than 50,000 visitors monthly, with high levels of engagement and user interaction.

Producing relevant and compelling web content on a regular basis and keeping the different web environments up to date have been the key to meet the needs of a demanding audience. This requires periodic update of content as it is being released.

Functional Responsibilities

UNOPS is seeking the assistance of a web content analyst to support with the management of the existing websites, as well as foreseen web projects. The incumbent will be working under the close guidance of the project team’s website and database specialist. The nature of the work will be on-demand, as requested by the project team under the website and database specialist’s leadership.

The incumbent will be responsible for populating and keeping up to date content across all the websites. This includes html static pages, java script interactive content, flash integrations, media libraries, etc. 

The project team will supply data, front-end design, complex coding, UX design, copy-edited text, logos/branding specifications and other necessary assets, while the incumbent will support the project team to maintain and populate the different web spaces. The incumbent will also ideally be able to identify evident mistakes in inputs before publication and alert team members; a basic understanding of international development and nature-based solutions is therefore desirable. Note: This is an ICT focused position.

Duties and responsibilities will include:

• Update and/or develop page content, including text blocks, iframes, image/video blocks, short-codes
• Update HTML, CSS and JavaScript regularly
• Support with the creation and population of SCORM files
• Update LMS content
• Update multilingual site versions
• Database updates, upgrades and optimization
• User management and support
• Monitor/cleanup databases against automatically generated bidirectional spam content
• Support with website troubleshooting and debugging
• Conduct content audits to eliminate redundant and/or duplicate information
• Identify evident mistakes/inaccuracies prior to publication/dissemination
• Collaborate with all staff to ensure that the websites align with brand strategy and meet the organization’s standards

*FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY

*CANDIDATES WITH NO UNITED NATIONS OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY.

• Master’s degree in computer science, information technology, international relations, development economics or closely related field required.
• Bachelor’s degree in the fields mentioned above is permissible with 2 additional years of experience.

Work Experience

• Minimum of 2 years of professional experience in website development, design, and programming is required.
• Experience in analyzing, developing, testing, launching, and maintaining websites is required.
• Experience in visual communications and graphic design skills is required.
• Solid understanding of the web development process, including the concepts of user experience, user interface design principles and conceptual design is required;
• Programming skills and knowledge of HTML5/CSS3/XML/JavaScript/AJAX/PHP/SQL/CMS: WordPress, Joomla, Drupal or similar, is required;
• Experience in international development would be highly desirable, including practical experience outside ICT applications.

Languages

• Excellent oral and written communication skills in English required.
• Additional languages are an advantage.

 Background information - ICT

The UNOPS Information and Communication Technology (ICT) unit is focused on innovation and harnessing cutting-edge technology to deliver solutions to UNOPS that truly address business needs.  

Working with UNOPS ICT is a unique opportunity to deliver systems to users around the world - making an impact on development and solving practical problems for the UNOPS workforce and thereby help people build better lives and countries achieve peace and sustainable development.

ICT’s goal is to provide greater effectiveness, efficiency and differentiation to UNOPS products and services. UNOPS ICT unit is responsible for architecting, designing, delivering, and managing all UNOPS ICT infrastructure and business applications. The unit includes Enterprise Architects, Business Analysts, Solutions Designers and Developers from all around the world who are based primarily in Denmark and Thailand.

Functional Responsibilities

In 2018, UNOPS initiated a digital shift from Microsoft based collaboration products to Google Workspace. This has opened up for new ways of working with data, using cloud based technologies and solutions. Technology that you master and solutions you envision.

We are looking for a passionate Google Apps Script developer that feels at home building solutions using technologies such as Git, Google API’s (Drive, Docs, Sheets, BigQuery, Gmail, Calendar, Maps) and DataStudio. You might also have knowledge and experience in building Chrome extensions, interactive cards for Gmail or chatbots using DialogFlow.  

In short, you know your way around Google technologies and are able to translate high level requirements into quality solutions, all while demonstrating a service-minded approach, be able to self-organize, possess good communication skills, have the ability and desire to learn, and be a good team player.

The contract will be on a retainer basis, and you will therefore be brought in on projects when needed, working with different business units and country offices around the world, being exposed to a large variety of projects.

Under the supervision of the Enterprise Architect, Software, and in close coordination with the rest of the ICT team, your functions, among others, will be:

1. Develop business applications

• Receive technical and business requirements from ICT

• Advise ICT on the recommended implementation for specific business needs / scenarios.

• Design and develop robust technical solutions leveraging Google products in line with technical requirements.

2. Perform technical review and testing of code for business applications

• Undertake unit and other forms of technical testing of developed applications, ensuring that the applications work as intended and making sure the applications are optimized in terms of performance and usability. Suggest new approaches and/or tools that may be used to improve testing.

• Perform technical testing of existing and new functionality of developed applications and when upgrades / patches are applied.

• Assist the Testing and Quality Assurance team in troubleshooting anomalies, understanding impacts and identifying solutions to bugs or gaps in functionality.

• Adequately document all work activities, including code specifications and test plans.

3. Embed relevant knowledge management and innovation within the ICT Development function

• Contribute ideas, concerns and suggested approaches during technical design sessions with other ICT developers.

• Contribute to the specification of applications, ensuring high graphical and UX standards are met and brand consistency is adhered to as specified by the ICT Enterprise Architecture and Platforms team.

• Contribute through evidence-based opinions during UX design sessions with other developers and provide feedback to the ICT Enterprise Architecture and Platforms team on established design standards.

• Stay up to date with emerging technologies and where appropriate, advocate for their consideration.

• Advocate for the development of new, innovative concepts that could be implemented in addition to or as a replacement for existing solutions.

Under the overall supervision of the UNOPS Senior Programme Manager, the incumbent will be responsible for collaborating with the Unite Aware team on the development of the required solutions to address business needs and work directly under the Solutions Architect and will:

• Validate functional requirements integration;

• Actively contribute ideas and approaches during design sessions with other developers;

• Contribute to tracking emerging technologies and solutions for improvements;

• Implement solutions for the integration of platforms and applications;

• Perform API Management for different tools;

• Implement message routing strategies;

• Manage high availability queue systems;

• Perform manual and automated testing techniques to ensure the proper performance of deliverable functionalities, providing test cases and avoiding regressions;

• Support in the application deployment and maintenance of the infrastructure;

• Support in the development of innovative concepts that could be implemented in addition to, or as a replacement of, existing solutions;

• Support the creation of user and project documentation;

• Contribute to the tracking and reporting times and efforts invested on the assigned tasks. Knowledge on Atlassian products is highly desirable (Jira, Confluence);

• Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

a. Education

• High school diploma or equivalent is required; 
• A University degree or technical/professional diploma in Data Analytics, Statistics, Computer Science, Information Systems/Technology, Engineering or related field is an asset or advantage and may replace some of the required number of years of experience.

b. Work Experience

Required:

• A minimum of six (6) years of progressively responsible professional experience in the field of ICT, Information Systems, or other related fields.
• A minimum of three (3) years of experience in APIs management and rest services.
• A minimum of three (3) years of experience on Java EE and Tomcat.

• Experience working with Apache ActiveMQ and Apache Camel is highly desired.

• Fluency in English (read, write, speak) is required for this post.
• Knowledge of one or more official UN languages will be considered an asset.