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This role is an opportunity for a technologist with a passion for Linux and Customer Success to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

What is a Linux Support Engineer?

We solve challenging technical problems. From not-seen-before kernel crashes to configuration issues to root cause analysis, we provide an expert level of support and satisfaction to our customers.

We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.

Benefits

• Work from home - take back those commuting hours and save those vehicle/transit costs!
• Get paid to help improve open source software.
• Possibility of international travel, up to 4 weeks a year.
• Daytime working hours - keep that work/life balance.
• Swap days add schedule flexibility when needed.
• Time off for conferences.
• Talent development program.
• Initial mentoring program to bring up to speed on needed technologies.
• Additional mentoring opportunities with some of the best in Linux, OpenStack, and more.
• Study time and expenses for obtaining relevant certifications.

Requirements

• Excellent verbal and written communication skills in English.
• Bachelors degree, ideally within STEM related disciplines.
• Ability to pass a background check
• Minimum 4 years experience supporting Linux systems including experience in:
• Virtualisation - especially with KVM or OpenStack.
• Containers - especially with Docker, LXD/LXC, or Kubernetes.
• Storage - especially with Ceph, Swift, XFS, ZFS, btrfs.
• Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
• Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Cloud computing (provisioning, monitoring, orchestration, etc.)
• Troubleshooting experience:
• Basic reading of stack traces to be able to search for duplicates, escalate to correct team.
• Understand OS and Application level bugs and advise on next steps
• Programming fundamentals in any language.
• Customer support experience:
• Know how to adapt your speech depending on your audience.
• Communicate clearly: setting the right expectations, providing timely status updates, and clearly explaining necessary steps.
• Not getting too attached to a technical problem to not be able to let go or see the bigger picture.

Challenges

• Investigate issues reported by customers by doing your own research and involving others across the organisation as necessary.
• Work to resolve complex customer problems related to Canonical’s wide variety of products including Ubuntu server, Ubuntu desktop, Ubuntu cloud images, Juju, MAAS, Snaps, Landscape, Canonical’s distributions of OpenStack and Kubernetes, and more.
• Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
• Participate in a regular weekend working rotation.
• Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
• Understanding Ubuntu development process to be able to set customer expectations correctly on timelines for a fix.

Background check required

About Canonical

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realise the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

We offer:

• 100% Work-from-home
• Learning and Development
• Competitive Salary
• Recognition Rewards
• Annual Leave
• Priority Pass for travel

#LI-Remote #LI-ET1 #stack

Job Benefits:

• Progression - we hire for talent, passion, integrity and work ethic
• Remote work - fully distributed with regular team in-person events
• Open source and business - equally
• International - exceptional colleagues from anywhere
• Travel - we get together and meet customers in interesting places
• Retirement benefits
• Medical / Dental / Vision

Whitespectre is looking for an experienced React Native Developer to join one of our key delivery teams on a full-time, long-term basis. In this role, you’ll work within a fast-moving cross-functional squad of backend and front-end engineers, product, & UI/UX designers to solve interesting technical challenges and create products that drive real business growth at scale. As a senior member of the team, you'll help to drive architecture and implementation decisions, help product make smart decisions to deliver a great user experience in a scalable way, and mentor other engineers.

Whitespectre is a product development company that creates high-performing platforms and apps, both for our long-term client partners and our own products. Founded in 2013, we partner with both large established companies and high-growth start-ups in the US and Europe. We're a close-knit team of 70 smart and diverse architects, engineers, product managers and designers, working together remotely and growing!

What will you do?

• Designing the architecture and building out mobile apps using React Native
• Building complex Javascript (mainly ES6, webpack, React) presentation layers to consume RESTful APIs in a performant way.
• Collaborating with backend engineers in designing, specifying and implementing services to decouple functionality
• Identifying bottlenecks, using tools to diagnose and refactor code for scale
• Ensuring the robustness, performance and failure characteristics of the system.
• Writing well tested, defect-free code with CI/CD
• Taking ownership of production applications - managing issues, releases and ensuring quality

Our company toolset includes ReactJS, Typescript, Webpack, REST/GraphQL, CI/CD with Docker, Heroku/AWS, Rails6, Postgres, Elastic, etc. Automation and working smartly is important to us; dynamic environments spin up with new feature branches, slack bot integrations control our production releases.

You must have...

• Availability to work full-time within a fast-moving cross-functional team, working 11 am - 7 pm Central European Time
• Proven experience using Agile Methodologies in a remote team
• Production experience of React Native plus other modern JS frameworks e.g. React/Vue/Angular/Backbone framework applications.
• A minimum of 4 years of experience performing this kind of role
• Excellent communication skills (both verbal and written) are essential for this role.

What do we offer?

• Interesting challenges: We’ve done everything from scaling high-performance backends, building beautiful (but complex) user interfaces to low-level bluetooth communication with hardware devices.
• Competitive rates: This is a contract position with a long-term outlook (12 months+ full-time projects).
• 100% Remote: We've been proudly and successfully remote first for over 7 years
• Impact: Our delivery teams are fast-moving, highly collaborative, and own products end to end- your thinking and contribution make a big impact!
• Great environment: We provide a great working atmosphere where you can share and learn with other smart people.
• Career progression: We want you to grow with us and provide the opportunities, knowledge sharing and mentorship to do that.
• Work-life balance: love your work, but know that it doesn’t take over your life.
• Paid Meetups: Come meet with your colleagues in Barcelona or at a local meetup.

The candidate must live outside of the US. Please no recruitment agencies.

As a luxury consignment company, almost everything we sell is unique and in different conditions. Every day we receive tens of thousands of items in our warehouses; This presents a unique set of engineering challenges as every item we process must be treated individually.

Some of the engineering optimization challenges associated with having unique items with unique conditions you'll be working on:

• Every item has its unique description
• Every item is carefully priced based on its condition

Besides these challenges, you'll also be working on:

• Building tools to improve the item pricing experience of our consignors
• Work with the Data Science Engineering team building Machine Learning-powered pricing models for our catalog
• Draft quarterly OKRs

The tech stack you'll be working with:

• Ruby on Rails
• Elixir
• Kafka
• PostgreSQL

You'll be exposed to the latest technology and data-driven culture while surrounded by a friendly, helpful engineering team. These technical challenges are at the core of The RealReal's business, and you will have a significant impact on the company's development roadmap and business success.

The RealReal has the most rigorous authentication process in the marketplace. Employee Operations support 150+ brand authenticators, gemologists, and horologists who work in our authentication process.

What You Get To Do Every Day

• Manage a team of 6-12 engineers
• Run agile project management processes
• Hire world-class engineering talent
• Mentor and develop your engineering team
• Work with your teams to prioritize and scope engineering investments
• Partner with product, business, and operations stakeholders on roadmaps, timelines, and technical strategy
• Partner with senior engineering leadership to set standards and technical vision

What You Bring To The Role

• 5+ years of experience as an engineer or technologist
• 1+ years of management experience / 2+ years in a lead role
• Experience with Elixir or Ruby
• Strong understanding of web technologies: HTML5, Javascript, CSS/SASS, REST, JSON
• Strong understanding of web-app performance fundamentals and related dev tools
• Mastery of git and Github workflows
• Bachelor of Computer Science degree or equivalent experience

Nice To Haves:

• Strong database fundamentals and experience with MySQL or PostgreSQL
• Strong understanding of distributed systems design
• Prior e-commerce experience
• Experience with GraphQL, Kafka
• Worked with cross-functional Engineering-ML teams

Job Benefits:

• Medical, Dental, Vision, One Medical
• Company Paid Life Insurance and AD&D
• Discretionary Time Off (DTO)
• Stock awards for all positions
• Paid Parental Leave
• Employee Assistance Program (EAP), Travel Assistance, Legal Assistance
• Workplace Wellness Resource
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• 401k
• Pet Insurance, Short/Long Term Disability, Hospital Indemnity

Full-Stack Software Engineer (Archive Product)

At Gaggle, we help schools prevent suicide, self-harm, violence, and bullying. We are looking for a full-stack software engineer (remote; US-based) to join our distributed team to design and build the software that our customers and employees use to protect kids and save lives.

What will you be doing?

As a Full-stack Software Engineer, you will be working with leadership and product to design a new experience and develop a responsive web app for our new archive product using Java, Angular, Typescript, and AWS.

Here's how our team likes to work:

• Small product teams that own the entire lifecycle of their applications
• Build web applications with Angular, Typescript, HTML, and CSS
• Develop APIs in TypeScript or Java
• Run our applications on AWS
• Use GraphQL and REST for invoking APIs
• Deploy APIs with AppSync and AWS Lambda
• Deliver software frequently through continuous delivery pipelines
• Automate testing as a part of our pipelines
• Use agile development practices, specifically Kanban
• Collaborate through Slack, Google Meet, Jira, and GitHub

The position will offer a competitive compensation package composed of a salary commensurate with the candidate’s level of experience. Employee benefits include, but are not limited to medical, dental, and vision and participation in Gaggle's 401(k). US-based, home office (remote) capabilities required

EOE/M/F/Veteran/Disability

Work as part of a small team to build React Native iOS / Android applications for clients. Architect, build, and maintain excellent React Native applications with clean code. Implement pixel-perfect UI's that match designs. Implement clean, modern, smooth animations and transitions that provide an excellent user experience. Integrate third-party APIs. Write unit and integration tests. Release applications to IOS and Google Play stores. Work with native modules when required.

Requirements

• 4+ years of professional experience working with React Native.
• 6+ years of professional software development experience.
• Experience working with Swift, Objective C, and Java a plus but not required.
• Meaningful experience working on large, complex systems.

Job Benefits:

• Remote work
• Work with cutting edge technologies
• Work with highly qualified software engineers
• Flexibility, responsible freedom
• English classes
• Competitive salaries
• Radical Truth, Radical Transparency (RTRT)

Time zone: (GMT-05:00) Bogota +/- 2 hours

Fullscript’s purpose — helping people get better — is core to everything we do. We’ve created a virtual dispensing solution that supports practitioners as they support millions of patients across North America with the industry’s best supplements. That said, our purpose extends well beyond our platform. Helping people get better drives our business decisions and how we support our own teammates.

Eliminate Crime. Build Community.

Flock Safety provides a public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society.

Our Safety-as-a-Service approach includes affordable devices powered by LTE and solar that can be installed anywhere. Our technology detects and captures objective details, decodes evidence in real-time and delivers investigative leads into the hands of those who matter.

While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fun relationships even when we are physically apart. Our flock of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. Flock Safety is headquartered in Atlanta and operates nationwide. We are well funded by Meritech Capital, Initialized Capital, YCombinator, Matrix Partners, BedRock Capital, and Founders Fund - and we're scaling quickly.

About the opportunity

As a Machine Learning Engineer you will research, develop, and support the software that allows our cameras to see like a detective and defines how non-violent crime is eliminated. The ideal candidate is someone who is passionate about taking cutting edge research and technology to solve new problems, and enjoys working with the entire lifecycle of Machine Learning software.

Some challenges you’ll tackle

• Frame open-ended, real-world problems into well defined ML problems
• Develop data pipelines to create appropriate datasets and model feedback
• Leverage cutting-edge research and technology to create custom solutions
• Design and run experiments to test new ideas or improvements to existing models
• Develop applications to run machine learning in production
• Build visualization and monitoring tools to evaluate the quality of our data and models
• Collaborate across teams and product to deliver solutions that fit within business and organizational requirements
• Review code of other Machine Learning Engineers

About You

• BS/MS in Computer Science, Mathematics, Physics, Engineering, or proof of equivalent software engineering experience (PhD’s welcome)
• Experience solving problems using Machine Learning frameworks (Tensorflow, PyTorch, scikit-learn, etc.)
• Good understanding of Deep Learning and Traditional ML (supervised and unsupervised) algorithms
• Strong experience writing Python in a team environment
• Able to take on complex problems, learn quickly, iterate, and persist towards a good solution
• Effectively communicate, at the level of your audience, and seek to understand and be understood
• Basic SQL knowledge
• Basic git knowledge
• Experience with linear algebra, probability, and statistics preferred
• Experience with Java, Kotlin, or C++ is nice to have

Why join the Flock?

When you join the Flock, you are joining a diverse team of passionate, ambitious, intelligent people that put the team over self. We offer competitive salary, benefits, and the opportunity to grow your career at a fast-paced, high growth start up. We genuinely care about the well-being of our employees both in and out of the office and understand the importance of work/life balance. We’d love for you to join us in the fight to eliminate non-violent crime, one neighborhood at a time.

Job Benefits:

• Stock equity
• Unlimited vacation policy
• Health, dental and vision benefits
• Remote working options
• 11 paid holidays, including your birthday

Application Security Engineer

As an Application Security Engineer you will have ownership of the security of the platform on both the application and the infrastructure level. This includes identifying and attending to risks and vulnerabilities discovered as well as coordinating with our InfoSec team on policies and audits. Furthermore, you will work closely with the Senior Director of Technology as well as the DevOps team to ensure that our clients’ data as well as our platform is operating securely according to the latest security standards.

As a member of an Empowered Product Team, you will be:

• Accountable for maintaining the security standards according to the requirements of our platform, our company, and our clients.

• Maintaining the security of the Cloud infrastructure (AWS, GCP) and applications
• Working with our InfoSec team on security policies, documenting security certifications as well as working with external auditors
• Identifying current and emerging technology issues such as trends, vulnerabilities and threats
• Proactively analysing security strategies, maintaining best practices and identifying weaknesses
• Implementing new security solutions as well as improving on the existing ones on both infrastructure and application level

Requirements

General requirements

• 10+ years experience in security engineering and developing complex software systems
• Ability to effectively communicate with non-technical personnel as well as skillset to provide cost-effective security solutions
• A burning enthusiasm for the latest security news and developments, updates and solutions

Cloud Security

• Experience with Kubernetes cluster hardening, penetration testing, vulnerability management and patching tools and other DevSecOps related areas
• Expertize over various products around key areas such as information security, virus protection and firewalls, especially in a cloud environment
• Security certifications such as CISSP, CCSP, CCSK, GISP and CISM are a bonus, as well as Cloud provider security certifications such as AWS Certified Security Specialist, AWS Solutions Architect Associate / Professional, SysOps and/or DevOps as well as Google Cloud Platform Professional Cloud Security Engineer.

Application Security

• Understanding of Web Application Security and application level security (OWASP)
• Solid knowledge of PHP / JS and insecure programming patterns.

Why you’ll love it here

• Fully remote, diverse international team
• An extremely talented group of engineers and tech leads to learn from
• Work directly with product and technology executives
• Active career coaching and professional development to keep you growing
• Learning budget (books, online courses)
• Directly see the impact of your work by working closely with customers and help build the fastest-growing mar-tech platform for top brands

What's SOCi's culture like?

SOCi stands for Selfless, Overachievers, Customer Centric, and Innovative. We strive to be in service to each other, consider learning as Job #1, and obsess over the customer problems such that we can deliver the most valuable solutions to them. We hold each other accountable, are candid in our feedback, and expect you to do the same. It's okay to make mistakes, it's not okay to not learn from them. We partner strongly across departments and function, as we know it'll take a village to succeed. One team, one dream.

Job Benefits:

• Flexible PTO

Time zone: (GMT-08:00) Pacific Time +/- 4 hours

Front-End Wordpress Developer Job Description

Blacksmith is seeking a Front-End WP Developer who is motivated to combine the art of design with the art of programming. The developer transforms completed designs into live, interactive web experiences with beautiful, clean code and works with back-end developers to integrate everything from interactive landing pages to full-fledged dashboards and web apps.

Your code is so gorgeous that it’s breathtaking. You are one sharp cookie. You keep it 100. Your smile is the sunshine that brightens up everyone’s day.You would do anything for your fellow comrades. You have a date with destiny and the only thing on the menu is GREATNESS.

We work with git, chat on Slack and our team structure is flat and open. Self-motivated individuals tend to thrive best here, and we are looking for someone filled with inspiration and who isn’t afraid to take initiative. This position is for someone with a deep understanding of WordPress. You have built your own themes and plugins before and possibly even contributed to WordPress Core. You enjoy finding elegant solutions to complex problems and are familiar with the WordPress motto – “code is poetry.” You are up-to-date with the latest and greatest trends and technologies because you are engaged in the open source community and you enjoy building software that pushes the web forward.

Responsibilities

• Write solid and re-usable HTML, CSS and JavaScript for websites and applications
• Build responsive websites that function perfectly on any device or browser size
• Perform cross-browser compatibility tests and iterate to work through the bugs
• Collaborate with both UX/UI Web Designers and Backend Developer to bridge the gap - between graphical design and technical implementation in order to complete projects, websites, platforms and other web experiences.
• Breathe life into user interface by integrating completed designs and code using WordPress
• Optimize application for optimum speed and scalability
• Learn new technologies and share your ideas with team members

Requirements

• Expert level skills in HTML, CSS and JavaScript
• Complete understanding of the WordPress core software and its functions at the code level.
• Experience building WordPress themes/plugins.
• Mastery of WordPress coding and security best practices.
• Hands on experience with the following:
• SASS/SCSS
• GIT/GITHUB
• Experience with Angular, React, or other JavaScript frameworks is a bonus
• Experience with less or sass frameworks
• Solid command of responsive layouts
• 3+ years of working in the agency industry
• Testing experience (a plus)
• Understanding of cross-browser compatibility issues and ways to work around them
• Zero intimidation of new technologies and ability to self-teach quickly yourself on the fly
• Ability to communicate positively and honestly
• Strong work ethic and reliability

If this resonates with you, please feel free to apply! Looking forward to hearing from you :).

What we're working on

Enterprise companies turn to us to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. The problems we solve every day are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. We are hiring team members who are passionate and energized by the vision of empowering our customers in a complex industry through technology, data and a deep understanding of client concerns. In order to grasp the scale of problems we face, ideally, you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries.

What you’ll do as a Product Engineering Lead:

• Manage a nimble team of developers and designers to accomplish challenging goals
• You’ll partner and interact with senior-level management/executives and senior technical teams
• Lead client and team meetings to complete sprints and milestones. You will truly own the agile flow.
• Use your strong interpersonal and relationship development skills to balance product requirements, manage client expectations, and drive your team to effective results.
• You’ll listen deeply to client needs and translate them into clear technical requirements
• You’ll travel occasionally, but only for things that really matter.
• You will review code and continually push standards higher, every day.
• You will code yourself to assess and mitigate the most technically challenging parts of the project

What is Required:

• You have experience as the lead on projects with budgets ranging from $1M to $3M
• You have consulting experiences with the unique nature of listening deeply to client concerns
• You are a mix of product leadership, project leadership including agile kanban boards, and technical architecture leadership
• 7+ years experience with software development with a variety of programming languages (Javascript, Go, Python, and Java are just a few that we work with)
• Experience leading cross-functional development teams in building and maintaining custom software solutions
• Strong understanding of the agile software development process

Job Benefits:

• Full-Time Telecommuting
• Flexible Schedules
• Paid Time Off
• Ability to Work with Cutting-Edge Technology
• Opportunity to Work with and Learn from Top Developers
• Contribute to Open Source
• Flexible Family Leave
• E-Reader for Trainings, Book Club, & Book Recommendations
• Annual Personal Development Stipend