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We’re adding a Product Support Engineer to the Quality Compliance Systems (QCS) team. You will be supporting the UK’s leading care management system and helping everyone who cares to do a great job.

You’ll love being on the QCS team because:

• We are a dynamic, high achieving company that supports everyone who works for us to realise their full potential
• We listen to our people and we trust them
• We provide our people with the tools and the backing to turn outstanding ideas into successful innovations that improve lives
• We have a strong set of shared values – ‘Do the Right Thing’, ‘Make it Better’, ‘Play for the Team’ and ‘Get it Done’ – that together form the cornerstones of our culture

What you get to do as Product Support Engineer at QCS:

• Support and maintain a suite of live applications
• Provide effective and responsive support to client issues
• Re-create, analyse, troubleshoot and diagnose defects
• Correct defects in code or configuration and develop feature improvements
• Manage deployments that address live issues
• Assess problems to ensure all relevant issues are considered when making decisions
• Suggest new ideas that benefit application users
• Provide input and recommendation for continuous improvement of the support process
• Recommend and research new technologies to solve problems or enhance product capability

The skills, experience, and attributes that will make you successful in this role:

• C#, MVC, ASP.NET Web Forms, SQL, JQuery, JavaScript, HTML, CSS
• Experience in supporting enterprise applications in a scrum environment
• Full-stack developer
• Passion for excellent, responsive, customer service
• Sincere, willing and helpful
• Capable problem solver
• Work at a faster than average pace
• A growth mindset

Where is the QCS Product Support Lead based?

Candidates must be based in the UK and already have the right to work. Sponsorship is not offered for this opportunity.

At QCS we are advocates of flexible working, understanding life happens outside of work. Working from home and flexibility of hours is a normal part of our Everyday Flex working style. Our people are expected to visit the QCS Hub in Uxbridge, Middlesex a minimum of once per calendar month.

Time zone: (GMT+00:00) London

Key Responsibilities

• Define and develop a set of operational KPIs that drive operational efficiencies and benchmark against best-in-class organizations.
• Develop a system to monitor, provide visibility, and provide proactive notifications to leadership and engineering teams around operational metrics.
• Define and implement the culture and mechanics of cloud hosting cost awareness and drive efficiencies in cloud margins.
• Analyze data looking for key insights that improve the operational efficiencies of product development teams around productivity, quality, and cost optimizations.
• Manage the Engineering budget, spend analysis and reduction, and resourcing strategies to drive efficiencies.
• Foster a culture of cost awareness and ownership.

Skills and Requirements

• Experience developing reports and dashboards with a BI tool like PowerBI or Tableau.
• Experience with Amazon AWS and/or Microsoft Azure cloud costing and cost tracking tools.
• Strong analytical and problem-solving skills to identify problems, research solutions, and validate theories.
• Strong quantitative skills with ability to take complex factors and create concise decision-supporting analyses.
• Be self-driven and show ability to deliver on ambiguous projects with incomplete data.
• Strong relationship building skills with ability to engage business and engineering leaders as a finance and operations partner.
• Excellent written and verbal communication skills; proven experience articulating financial metrics and operational monitoring to all audiences, including C-level executives and engineers.
• Outstanding interpersonal skills: proven ability to communicate effectively with technical contributors, management, and executive leadership.
• Bachelor's degree in business or finance.
• MBA highly valued.

Job Benefits:

• 20 days of PTO
• Top tier, fully loaded health
• 401k with matching
• Company events and outings
• Competitive compensation package
• Flexible Schedule / Remote / WFH

Time zone: (GMT-07:00) Mountain Time - Arizona +/- 4 hours

Required Skills & Qualifications

• 5 years+ experience in C#, ASP.NET, HTML, MS SQL Server, Javascript, JQuery and related technologies. Strong design skills and full software development lifecycle experience required.
• Experience with front end JavaScript libraries such as Angular is a BIG plus.
• Strong understanding of Object-Oriented principles, the .NET Framework, ASP.NET, relational databases, and web application development.
• Passionate about writing quality code and constantly honing your development skills.
• Ability to quickly read and understand both new and existing code.
• Ability to look at the big picture, come up with great new ideas, but also execute those ideas and write the code to make it happen.
• Seeking a highly collaborative, flat environment--there's not a lot of hierarchy or red tape here.
• Experience with large codebases and unit testing -- mock frameworks, web testing, database testing, etc.
• Desire to develop using Test Driven Development.
• Comfortable developing using pair programming.

Job Benefits:

• 20 days of PTO
• Top tier, fully loaded health
• 401k with matching
• Company events and outings
• Competitive compensation package
• Flexible Schedule / Remote / WFH

COVID19 Update 1/1/2021: I'm grateful to say that due to the essential nature of our client base, our sales and operations pipelines have not been negatively impacted by COVID-19. We offer full WFH and will provide the necessary equipment for a home-based set-up (laptop, multiple 4K monitors, WFH ergonomic assessment, etc)

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Susco is located in the Greater New Orleans Area and is one of the fastest-growing tech companies in Louisiana. We develop custom web-based business software with a focus on legacy system conversions. Our primary development platforms are C# .NET for web services and Ionic/Cordova for mobile apps.

Requirements

• 7 Years web development experience
  • Elicitation of requirements from non-technical business users
  • Conceptually design systems based on business requirements
  • Perform technical lead role through the SDLC
• Highly proficient in database design and SQL
• Highly proficient in a server-side language such as C#, Java, Ruby, Python, or PHP
• Highly proficient with Javascript
• Experience with CSS/HTML
• Ability to adapt to rapidly changing environments
• Self-motivated with a positive attitude
• Willingness to drive projects to completion in a fast-moving environment

Nice-to-Have

• Experience with Kendo UI
• Experience with Angular
• Experience with Legacy system conversions
• BS/BA degree
• Azure experience
• Linux experience
• Mobile development experience
• C# Expertise
• Microsoft Visual Studio

Responsibilities

• Application Development, primarily ASP.NET (C#.NET)
• Database Design and Maintenance
• Requirements analysis
• Assisting with the development of scope documents and budgets for new work
• Perform work within allotted hourly budgets and within specific timeframes
• Client communication
• Creation of WBS/tasks to accomplish project requirements
• Overseeing junior and intermediate developers
• Ensuring development adheres to architectural and coding standards
• Ensuring time and progress data is accurate in the project management system
• Provide architectural direction to junior and intermediate developers
• Working closely with project manager to help lead project

Perks

• 15 days annual PTO, 8 holidays
• Heath, Life, Dental, & Vision Insurance, Long & Short Term Disability, 401(k)
• Company Leadership dedicated to personal & professional growth
• Any employee can refer a new client and get 5% of year one's revenue, and 2.5% thereafter.
• Quarterly bonuses based on company performance
• 3 days annual self-directed learning days
• Paid lunches 2-3 times per week
• Fully Remote, except for the occasionally all-hands, estimated to be once per 3 months once COVID issues are resolved. Travel will be paid.
• Ad-Hoc wellness based gifts, subsidized meditation training
• Company Outings: happy hours, crawfish boils, long lunches, go-karting
• Video games consoles onsite

About Us

Core Purpose

To enable people to contribute in more fulfilling and meaningful ways.

Mission

To transform organizations with intuitive software. Our software frees people from tedious work, removes painful recurring costs, and allows organizations to control their own data, workflow, and user-experience.

Core Values

Growth: We believe we can create a better world by constantly growing as individuals, resulting in growth for the Company and growth for our clients.

Communication: We believe everyone deserves to feel like they have been heard and understood. We don't complain about things under our control. We accept constructive criticism dispassionately.

Action: We believe we don't have good days, we make them. We believe in being proactive and not reactive. Passivity leads to a lack of involvement, while our focus is on creating the future. We don't complain, we identify and solve problems.

Teamwork: We believe that we are human beings first, coworkers second. We strive to be cognizant as people with lives outside of this office. As a high-performance organization, there are times of high stress. In those times, we rally to get the job done and we recognize our behavior and performance impacts our team.

Efficiency: We believe in learning from our mistakes the first time. We believe there is a time and place for complex solutions for complex problems. We also have the ability to decompose complex problems into simpler problems. When we see a problem or inefficiency, we have both the responsibility and the ability to propose solutions.

We are a diverse, fully-distributed team from around the world, working toward a shared vision to raise the standard of trust online.

Join us as a remote Senior Technical Recruiter to help shape the future growth of the DuckDuckGo team.

As part of our Talent Acquisition team, you will be collaborating with stakeholders across our organization to understand their unique hiring needs, provide advice on the criteria for their requisitions, source diverse candidates, and manage the end-to-end hiring process. You will also work with cross-functional stakeholders to propose and lead hiring process improvement initiatives.

We empower our team to be self-directed and self-motivated in their work. If you'd thrive in that environment, and our core values resonate with you -- build trust, question assumptions, and validate direction -- you'll fit right in!

What you will do

• Lead development of new hiring requisitions by collaborating with hiring teams on candidate evaluation criteria, evaluation project design, and writing the job description.
• Propose and lead process improvement initiatives aimed at scaling our hiring operations.
• Find unique ways to source candidates and execute experiments to determine effectiveness.
• Own the end-to-end hiring process, including sourcing, screening resumes, interviewing applicants, extending offers, and managing the candidate experience.
• Consult with hiring teams to offer insight into decision-making throughout the hiring process.
• Participate in our passive hiring and internal referrals strategy.

WHAT WE ARE LOOKING FOR

• Minimum of five years of experience in talent acquisition, leading end-to-end hiring processes.
• Proven success in hiring for IT openings (e.g. software engineers, site reliability).
• Experience leading or significantly contributing to hiring process improvement initiatives.
• Strong organizational skills - you have an eye for detail and are not afraid to use it!
• Effective project management skills.
• Strong communication skills - you clearly articulate your recommendations and decisions, whether verbal or written.
• Comfortable providing feedback to an array of internal and external stakeholders.

COMPENSATION

Annual compensation: $109,000 - 132,333 USD and stock options.

YOUR WELL-BEING

Maintaining satisfaction at work is one of our company objectives, just like maintaining and improving our private search engine. Our Team Member Support Guide explains how we make you our top priority.

DUCKDUCKGO CULTURE

For over a decade, we've built a unique culture that helps us continuously improve job satisfaction and productivity. Want to know more? Check out DuckDuckGo Culture: How We Work for an overview of how we collaborate worldwide.

OTHER THINGS TO KNOW

• Sometimes we meet up! Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each ~4-5 days).
• While this is a full-time job and we offer a flexible work arrangement with no core hours, expect an average commitment of 40 hours per week.

HIRING PROCESS

Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo and envision your future role here. Find out more about how we hire.

DuckDuckGo provides equal work opportunities to all team members and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you think you might thrive in this environment, we would love to hear from you.

PLEASE NOTE THAT

• A successful candidate will be subject to a background check.
• By applying for this role, you confirm that information submitted is accurate and that you understand falsification is cause for denial of employment or termination.

Job Benefits:

• Unlimited vacation
• Generous vacation guidelines
• Family leave policy
• Co-working reimbursement
• Remote work
• Company and team meetups
• Wellness and learning benefits
• Company wide hack days

Job Summary

The Senior Software Engineer will work under minimal direction to design and develop high performance storage algorithms for the next generation of NVME over Fabrics storage solutions. This is an opportunity to own critical algorithms that must be invented to match the performance of next generation solid state storage technologies. The Engineer must have the ability to discuss and analyze abstract algorithms with the team to evaluate and refine the design prior to implementation. Additionally, the Engineer will be responsible for translating the design to an implementation in C/C++ with a clear understanding of practical system issues. The Engineer must have the technical ability to write functional specs and respond to requirement documents and system level test plans, propose design changes and suggestions to team, collaborate with engineers and other product groups as needed cross functionally.

Post- Covid, we would prefer this person to be located in Dallas but open to a remote worker.

Essential Duties & Responsibilities

• Algorithm and protocol design and implementation in C/C++.
• System, network, and cluster performance analysis, including root causing performance issues using creative experiments and internally developed product features.
• Write organized, efficient, and well documented C/C++ code.
• Participate in automated test planning and implementation as part of a continuous deployment environment.
• Participate in all product and component design reviews to suggest improvements.
• Provide instructions and guidance on best practices to junior members of the team.
• Use scripting languages to automate tasks and gather data.
• Mentor software engineers, fostering an environment of trust and accountability.
• Contribute to all software development processes and best practices, including agile development, automated testing, usability and continuous integration.
• Participate in all levels of product definition, design, implementation, testing, and deployment.
• Continuously improve the overall storage software product, in terms of quality, features, and design.

Minimum Requirements

• Bachelor's Degree or equivalent experience.
• 5+ years of experience in programming, including specific experience in C/C++ coding and debugging.
• Storage and/or networking experience with protocols or operating systems is desirable.
• Kernel, protocol, or hardware programming experience is desirable.
• Linux-based system and OS experience a big plus.
• Expert level understanding of computer hardware, algorithm, and protocol performance, with experience in profiling and root causing performance issues.
• Ability to discuss abstract software architectures from ideas through implementation and creatively apply domain experience to solve technical challenges

• Ability to write concise, documented code with a focus on performance and readability.
• Must be a self-starter and self-motivated with the ability to work independently and efficiently.
• Knowledge of the cloud hosting industry is a plus.
• Familiarity with DevOps patterns and methodologies is a plus.
• Experience in an Agile environment or having worked in an Agile managed team is a plus.
• Familiarity of concepts or experience in CI/CD is a plus.
• Good communication skills - both written and verbal.
• Attention to detail and desire to probe further into data.

Working Conditions

Standard office environment

Company Description - About OVHcloud

OVHcloud™ is a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud™ provides a smarter alternative for web hosting, emails, bare metal servers, hosted private cloud, hybrid and public cloud solutions. The group manages 30 data centers across 12 sites in 4 continents, manufacturing its own servers, building its own data centers and deploying its own fiber-optic global network to achieve maximum efficiency. Through the OVHcloud™ spirit of challenging the status quo, the company brings freedom, security and innovation to solve data challenges - today and tomorrow. With a 20-year heritage and a solid European foundation, OVHcloud™ is committed to developing responsible technologies, as the group strives to be the driving force behind the next cloud evolution.

Learn more about OVHcloud

EEO Statement

OVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job Summary

The Principal Storage Engineer will work under minimal direction to design and develop high performance storage algorithms for the next generation of NVME over Fabrics storage solutions. This is an opportunity to own critical algorithms that must be invented to match the performance of next generation solid state storage technologies. The Engineer must have the ability to discuss and analyze abstract algorithms with the team to evaluate and refine the design prior to implementation. Additionally, the Engineer will be responsible for translating the design to an implementation in C/C++ with a clear understanding of practical system issues. The Engineer will have the technical ability to write functional specs as well as responding to requirement documents and system level test plans, propose design changes and suggestions to team, collaborate with engineers and other product groups as needed cross functionally.

This role can me located remote.

Essential Duties & Responsibilities

• Algorithm and protocol design and implementation in C/C++
• System, network, and cluster performance analysis, including root causing performance issues using creative experiments and internally developed product features
• Research, propose, and integrate relevant open-source projects based on product objectives
• Write organized, efficient, and well documented C/C++ code as an example for junior engineers
• Participate in automated test planning and implementation as part of a continuous deployment environment
• Participate in all product and component design reviews to suggest improvements
• Provide instructions and guidance on best practices to junior members of the team
• Use scripting languages to automate tasks and gather data

Minimum Requirements

• Strong technical background with both the ability and desire to continuously improve the overall storage software product, in terms of quality, features, and design
• Maintain in-depth understanding of industry trends in computer system hardware, current and future storage and networking protocols, and software algorithms in distributed systems, data encoding and transmission, and performance. Areas of focus include NVMe, NVMe over Fabrics, persistent memory, RDMA and TCP network protocols, kernel bypass, data encoding and compression/deduplication
• Expert level understanding of computer hardware, algorithm, and protocol performance, with experience in profiling and root causing performance issues. Experience with I/O, memory, and compute performance limitations.
• Participation in all levels of product definition, design, implementation, testing, and deployment. Must include the ability to discuss abstract software architectures from ideas through implementation and creatively apply domain experience to solve technical challenges
• 10+ years of experience in programming, including expert level understanding of programming approaches with specific experience in C/C++ coding and debugging. Kernel, protocol, or hardware programming experience is desirable.
• Mentoring software engineers, fostering an environment of trust and accountability.

• Enhancing software development processes and best practices, including agile development, automated testing, usability and continuous integration.

Working Conditions

Standard office environment

Company Description - About OVHcloud

OVHcloud™ is a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud™ provides a smarter alternative for web hosting, emails, bare metal servers, hosted private cloud, hybrid and public cloud solutions. The group manages 30 data centers across 12 sites in 4 continents, manufacturing its own servers, building its own data centers and deploying its own fiber-optic global network to achieve maximum efficiency. Through the OVHcloud™ spirit of challenging the status quo, the company brings freedom, security and innovation to solve data challenges - today and tomorrow. With a 20-year heritage and a solid European foundation, OVHcloud™ is committed to developing responsible technologies, as the group strives to be the driving force behind the next cloud evolution.

Learn more about OVHcloud

EEO Statement

OVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job description

As we take our business to the next level, ViaBill is seeking motivated back end developers to scale our tech, processes, and systems. ViaBill is seeking motivated Java Backend Developers located only within +/- 2-3 hours of CEST time zone to scale our tech, processes, and client applications.

Your work will consist of..

• Being part of a highly skilled engineering team
• Building quality products in close collaboration with the business
• Making an impact on ViaBill customers with your code
• Influencing the direction of the product and technical solutions
• Working remotely - this is a fully remote position
• Working both independently and as part of a team of talented, friendly colleagues from around the world

Your background includes..

• Experience developing in:
• Java 11
• Spring Boot, Hibernate, Camel, ActiveMQ, MariaDB, Kafka, AWS, Stripes
• DevOps/Continuous Delivery setup
• GitLab, JIRA, Jenkins
• Experience with highly automated systems
• Contributing beautiful, clean code
• B.Sc/M.Sc or equivalent experience in computer science or a related field
• Frontend experience (Angular 4, JS, HTML5, CSS3, etc.) - this is a bonus, but is not required to be considered for this position

You are..

• Primarily interested in backend development, as this is where the majority of your work will be focused
• Highly proficient in English, as this is the primary language of communication in the company
• Ultra-focused on the end user - even when working on the opposite end, you keep the perspective of the end user in mind and build solutions that enable the best experience possible
• Motivated in a fast-paced, changing environment
• Able to keep calm, focused, and prioritize under pressure
• Independent and take initiative

Job Benefits:

• Flexible working hours
• 100% Remote
• Work/life balance
• Modern technologies: AWS, Kubernetes, Grafana, Springboot, Flutter...
• Meetups
• Clean code
• Agile
• Flat structure

Time zone: (GMT+01:00) Copenhagen +/- 2 hours

What You Will Do

• Contribute to the overall technical direction of Percona Platform Portal
• Design, architect, and build performant, reliable, scalable, high-quality system services focused on user delight
• Interact with architects and product managers and break down high-level specs into simpler, shippable tasks
• Solve technical challenges of significant scope and high complexity
• Provide mentorship for Associate and Intermediate Engineers on your team to help them grow in their technical responsibilities
• Collaborate with other Percona teams when working on cross team projects
• Identify, leverage, and successfully evangelize opportunities to improve engineering productivity
• Propose and implement process changes that strengthen and maintain team efficiency

Your Experience

• Significant professional experience programming in Golang
• Experience in building and scaling SaaS products
• A focus on code quality
• Proficiency in designing, building, and documenting APIs
• Experience with open source database systems such as PostgreSQL, MySQL, or MongoDB
• Development experience on cloud computing platform (AWS or GCP or OpenShift)
• Excellent English written and verbal language skills, sufficient for success in a fully remote work environmentAbility to work with others in a highly agile, intensely iterative software development process as well as independently

What Will Make You Stand Out

• Familiarity with Percona products, especially Percona Monitoring and Management (PMM)
• Experience contributing to open source projects
• Experience with Docker and Kubernetes
• Experience with continuous deployment to cloud / virtualized environments (“DevOps”)

Job Benefits:

• Flexible working hours
• Fully remote work
• Multinational teams
• Paid time off
• Paid parental leave
• Paid yearly team meetings
• Conference attendance
• Equity incentive plan
• Learning and development resources
• Hardware and software you need for your home office

Join a fast-paced team dedicated to building and managing enterprise-class cloud-based services with the mission to prevent the leading cause of breaches in privileged access abuse. The ideal candidate must be a self-starter that will push beyond their comfort zone, learn new things quickly, drive and/or contribute to the formulation of technical strategy and direction with an understanding of how to implement and manage scalable cloud-based software through automation.

This position can be remote or located at one of the offices and will report into the Senior Manager Cloud Operations.

Key Responsibilities

• Work within and across teams to design and build the next version of our platform from the ground up on AWS while taking into consideration availability, performance, and scalability of services by implementing monitoring, automation, autoscaling, and disaster recovery capabilities.
• Produce high quality infrastructure, automation, and tooling focused software.
• Find, take ownership, and solve complex problems.
• Improve our management and deployment orchestration tasks, streamline processes, build, and define infrastructure through code.
• Collaborate, effectively share your ideas as well as considering the ideas of others, and generally work well as part of a distributed team. Individuals that prefer to work in silos or in isolation will not do well here.

Skills and Requirements

• 6+ years of relevant DevOps experience.
• Experience in some combination of: Python, Terraform, Packer, Bash, and/or PowerShell.
• Strong experience writing cloud focused code with cloud providers such as AWS. Experience with AWS S3, Lambda, CloudWatch, IAM, EC2, Autoscaling Groups, Route 53, among others. Azure experience a plus.
• Thorough knowledge and working experience of container technologies and orchestrators such as Docker and Kubernetes.
• Excellent Linux OS Administration.
• Experience in developing and maintaining deployment pipelines and configuration management all the way through Production using Jenkins (or similar), Salt, Chef, and/or Puppet.
• Demonstrable hands-on knowledge of implementing monitoring technologies such as Nagios, APM (Datadog, Dynatrace, etc.), or ELK stack.
• Excellent Debugging and Troubleshooting skills.
• Strong sense of ownership, customer obsession, and integrity demonstrated through clear communication.
• Understanding of service scalability in relation to performance, reliability, and cost.
• Knowledge of and active participation in an Agile or SCRUM process.
• Exposure to Security and Privacy best practices in addition to certifications like FedRamp, SOC2, GDPR.
• System performance tuning experience.
• Experience working with both Microsoft Windows and Linux Server technologies.
• Bachelor of Science in Computer Science, Networking, or relevant focus or equivalent experience.

Job Benefits:

• 20 days of PTO
• Top tier, fully loaded health
• 401k with matching
• Company events and outings
• Competitive compensation package
• Flexible Schedule / Remote / WFH