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• Develop scalable infrastructure that serves a range of clients from bleeding edge to major pharmaceutical companies

• Build secure, resilient infrastructure from the ground up

• Review code across the entire stack and engineering organization while actively participating in product development

• Find the right balance between progress (i.e. shipping quickly) and perfection (i.e. measuring twice)

• Foster an efficient deterministic testing culture, with an emphasis on minimizing tech debt and bureaucracy

• Participate in architecture development and enhancement

• Help scale the team

• Ship code that will be used to improve the healthcare system in the US

Skills & requirements

• You have real-world experience building complex distributed systems

• You genuinely care about code quality and test infrastructure

• You prioritize end-user experience and business value over “cool tech.”

• You have developed “computer science fundamentals”, i.e. concurrency, algorithms, and data structures (Formal CS degree NOT required)

• Experience working with Django and DRF (Django Rest framework)

• Experience developing client-server applications and RESTful services

• Experience with RabbitMQ, Redis, PostgreSQL, Git, JIRA, Docker

• Will be a plus: SaaS or previous experience within the HealthCare field

• Nice to have: DevOps Experience (Kubernetes, Google Cloud, Terraform, GitlabCI/CD).

ABOUT WELL HEALTH

Our Mission: Make healthcare the gold standard in customer service.

What We Deliver: WELL™️ Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.

Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.

Our award-winning culture: In 2021, WELL Health was named #10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare and ranked #170 on the Inc. 5000 list of fastest growing private companies.

SUMMARY

WELL’s DevOps team has an exciting opportunity for a Sr. DevOps Engineer with strong experience across all components of a highly automated enterprise SaaS platform. As a Sr. DevOps Engineer, you will be responsible for working with and mentoring teams across WELL’s Engineering organization. You will support the development of improved VPN and networking services. You will build a robust approach to deployment management across multiple services, environments and geographies. You will have a focus on improvements to velocity in every area of product delivery and maintenance, as well as the set-up, maintenance, and ongoing development of continuous build/integration infrastructure.

This role for an experienced DevOps Engineer at a rapidly growing startup has the opportunity to grow into a System Architect or a DevSecOps position.

RESPONSIBILITIES

• Create and maintain deployment workflows orchestrated with Terraform, ECS/Fargate, and Python.
• Develop policies, standards, guidelines, governance and related guidance for both CI/CD operations and for work of developers.
• On-board/train and support developers from source control, through build automation, merge resolution, CI, test automation, deployment based on tools usage and policies, standards.
• Enable DevOps by moving code from Dev/Test to Staging and Production via highly automated solutions.
• Play a part in fostering a “best-of-breed” culture with particular focus on Quality Control and Test Automation in Agile-based Continuous Integration environments.

REQUIREMENTS

• 5+ years of experience in DevOps Engineering, Systems Engineering, or a related field.
• Bachelor's degree in Computer Science or related field (or equivalent work experience).
• Experience with networking solutions including VPN systems.
• Experience with secret management platforms including Vault and AWS Secrets Manager.
• Strong experience with scripting (BASH, Python). Experience as a full software developer is a plus.
• Experience with database management, including RDS, Redshift, MongoDB and others.
• Experience with CI/CD/taskrunner tools such as Jenkins, Bamboo, and Rundeck.
• Experience with infrastructure-as-code tools such as Terraform and AWS CloudFormation.
• Experience with monitoring tools such as Zabbix, DataDog, and Nagios.
• Experience managing enterprise workloads in an AWS infrastructure.
• Ability to simplify complex requirements and iteratively build effective solutions in collaboration with team members from multiple disciplines.
• Familiarity with microservices architecture.
• Ability to mentor and train team members in best practices.
• Ability to collaborate across multiple teams.

LOCATION

WELL is headquartered in Santa Barbara, CA. For this role, we are open to candidates that are looking for a permanently remote role. The majority of WELL’s Engineering team is based on the West Coast. Candidates must be able to work during standard working hours in the PST timezone. The ideal candidate is located in Southern California.

WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.

• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!

• Learning and development – frequent events and tools available to help our employees #PursueGrowth.

• Career mobility – we promote from within and have opportunities for employees to transfer between teams.

• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.

• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram (@wellhealthinc). To hear firsthand what it’s like to work at WELL, please view this team video.

Committed to Diversity, Equity, and Inclusion

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

Job Benefits:

• Unlimited PTO
• Generous equity package
• Full health benefits – medical/dental/vision
• MacBook Pro provided
• Dog-friendly office
• Kombucha and beer on tap
• Career mobility
• DE&I employee group & Employee Equity Groups
• Fun company events - Lunch & Learns, trivia, occasional cooking class
• Standing desks

Time zone: (GMT-08:00) Pacific Time

About Us

Boomtown is the customer experience management company. We help enterprises and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control.

Our CXMEngine includes pre-built CRM connectors, experience orchestration and automation tools, as well as knowledge delivery and integrated communication solutions in one seamless platform.

The world's largest businesses trust our technology because it has been tested and proven in the most complex and secure business environments. Customer experience professionals choose us because we deliver simplicity at massive scale, streamlining CXM efforts at every customer touchpoint.

Founded in 2014, Boomtown is made up of dedicated CXM experts and technologists. We are headquartered in Tiburon, California, and backed by NYCA Partners, Telstra Ventures, Capital One Ventures, and Commerce Ventures.

To learn more and to join the enterprises delivering exceptional experiences to over 1.6 million customers with Boomtown, please visit: www.goboomtown.com.

About the Role

This is a fantastic opportunity for an intelligent, communicative and highly motivated individual to help drive the continued growth and performance of our company.

We're in search of a DevOps Engineer who's ready to help us take our customer experience to new heights through improved development automation, testing, performance metrics, and release processes. You'll need to have strong experience in Linux/Unix administration, because you'll be creating Chef cookbooks/recipes to deploy & scale our PHP-based SaaS application services - which means you'll need to have some experience in PHP, too. As a DevOps Engineer, you'll also be working in conjunction with like-minded departments such as architecture, engineering, and QA to deploy these services and manage our instances and associated processes. It'll definitely help for you to be detail-oriented and a skilled problem solver, because you'll also be helping us to streamline our processes - and automating them where applicable.

We have engineers across the United States and Europe and place a premium on expertise over your physical location. This role will report directly to Boomtown's Chief Technology Officer.

Responsibilities

• Oversee our source control, CI/CD, and test systems to maintain an efficient development workflow across multiple codebases and development teams.
• Support the tools and test environments for a highly distributed team.
• Manage system configuration templates for Boomtown platform development and production environments.
• Integrate feedback into the Boomtown platform, measuring everything that is moved into production.
• Share performance data with stakeholders to foster stability, performance, and capacity within the Boomtown platform.
• Oversee production release events, both scheduled and emergency.
• Participate in resolution of high-severity production incidents.
• Collaborate both within and between teams on problem solving.
• Automate common and repetitive processes to free up time for higher-level work.
• Share project estimates and requirements to enable accurate planning with realistic timelines.
• Work closely with development/IT to ensure systems are in line with the long-term strategy.
• Document and complete knowledge transfer to IT/production support.
• Participate in IT projects.
• Other duties as assigned.

Skills and Experience

• BS/MS in Computer Science, Software Engineering, Engineering, or equivalent work experience.
• 2+ years' experience in a DevOps Engineer role (or similar role); experience in software development and infrastructure development is a plus.
• Proficiency in Unix-based infrastructures, Linux/Unix administration, and clustered/HA environments.
• Proficiency in the Git version control system, including administrative tasks.
• Experience with our platforms: PHP, JavaScript/Node, Java, Python, MySQL, Redis, Solr.
• Experience with CI/CD tools such as GitLab or Jenkins.
• Experience with testing frameworks such as Karate, Junit, PHPUnit.
• Experience with analytics & monitoring tools like Grafana.
• Experience with automation & configuration tools such as Chef.
• Experience with project management and workflow tools such as Jira.
• Thorough understanding of the software development life cycle in a SaaS context.
• Knowledge of best practices and IT operations in an always-up, always-available service.
• Strong communication skills and ability to explain protocols and processes to stakeholders.
• Stellar troubleshooting skills with the ability to spot issues before they become problems.
• Time and project management skills, with the capability to prioritize and multitask as needed.
• Solid team player.

If you're excited about redefining how companies deliver exceptional customer experiences, come join us and help shape the future of our company. Boomtown is a close group that values hard work, dedication, learning, and creativity. We offer equity participation in an early stage, high growth technology company, competitive medical, dental, vision, and wellness benefits, unlimited time off, and cash and stock bonuses for excellent performance.

KEY RESPONSIBILITIES

• Leverages current technology research and development trends to innovate and advance ScanlineVFX’s technologies
• Designs, implements, and release state-of-the-art components and applications for mission-critical, high performance, globally distributed systems
• Gathers requirements across large collaboration efforts that span multiple departments and/or disciplines
• Writes technical briefs and user documentation
• Partner with software development leadership and pipeline team to identify and schedule tasks

QUALIFICATIONS & EXPERIENCE

• Minimum three (3) years demonstrated work experience with Python is required
• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience
• Strong knowledge of user interface design in QT/PyQT (required)
• Experience implementing in C/C++ (preferred)
• Good hands-on experience with SQL/MySQL
• Strong knowledge of Windows/Linux/Mac OS environments
• Experience with Asterix/PBX (bonus)
• Strong written & verbal communication skills
• Experience with Agile methodology, test methodology, test-driven development, source control management, and automated testing

Scratch Financial ("Scratchpay") is a financial technology startup based in Los Angeles, California. Our goal is to make difficult financial decisions simple and increase accessibility to fair, affordable, and transparent medical financing. Driven by our award-winning technology, Scratchpay has become the fastest growing financing provider in veterinary care, with our payment plans now offered in over 10,000 practices across the U.S. and Canada–ranging from dental offices to optometry clinics. With long-established industry giants in our sights, we’re looking to shake up the patient payments space, and we’d love to have you come aboard for the ride!

If putting compassion first, helping create groundbreaking products and continuously iterating & refining those products sound like you, then we encourage you to apply.

This position is open to remote candidates based in the US

Scratchpay is hiring its Director of Engineering who can provide sound technical leadership in all aspects of our business. Reporting to Scratchpay’s Co-Founder and Chief Operating Officer, you will manage our developers, information security team and other resources to lead technical initiatives that will spur the company’s growth and ensure product security. You will work closely with Product and other business stakeholders to support continued innovation in our products and services, and to ensure that our technologies are being developed and maintained in a safe and sound manner.

Strategic thinking, operational and business acumen, and commitment to delivering quality builds within the deadline are essential in this role. We expect the Director of Engineering to be well-versed in current technological trends and familiar with relevant business concepts.

Responsibilities

• Build a world-class technology team focused on problem solving, efficiency and reliable delivery
• Own the tech stack, engineering, and security that supports our game-changing suite of products
• Provide deep technology insights to the Executive Leadership Team and influence strategic business decisions
• Ensure platform stability and reliability to maintain optimal customer experiences
• Identify new and emerging technologies/trends, and bring ideas on how we can leverage them to continually innovative
• Develop cybersecurity strategy, auditing, system design, defense, detection, and drive security-aware behaviors across the business; understanding of the ongoing cybersecurity threats and actions required to mitigate risks
• Partner with our Product team to shape the roadmaps of our global products
• Focus on making product and systems development faster and more effective by improving processes, cross-pollinating ideas, and improving skill levels, or by increasing investment in a few company-critical projects.
• Ensure the company's technological processes and service comply with all requirements, laws, and regulations

Expected Qualifications

• Experience as a senior technology/engineering leader
• Deep expertise in developing evolutionary architecture strategies to optimize across all domains (covering enterprise, application, infrastructure, network, and data)
• Experience in scaling technology capability and leading high-performing teams across multiple geographies
• Experience in Fintech (payments/lending), Veterinary or Medical fields is a plus
• Experience integrating with practice management systems, payment platforms and other third-party systems is a plus
• BSc/BA in Computer Science, Engineering or a related field; MBA or other relevant graduate degree is a plus
• Advanced IT Knowledge
• In-depth knowledge of web systems architecture, design and development
• Hands on experience with complex project management

Other Desired Qualities

• Strong verbal and written communication skills
• Commitment to organizational excellence, goal setting and team building
• Care for internal and external customers and own team members
• Honest feedback and transparency
• Absolute commitment to quality and deadlines
• Bias for action

Scratchpay is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratchpay considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Time zone: (GMT-08:00) Pacific Time

Scratch Financial ("Scratchpay") is a financial technology startup based in Los Angeles, California. Our goal is to make difficult financial decisions simple and increase accessibility to fair, affordable, and transparent medical financing. Driven by our award-winning technology, Scratchpay has become the fastest growing financing provider in veterinary care, with our payment plans now offered in over 10,000 practices across the U.S. and Canada–ranging from dental offices to optometry clinics. With long-established industry giants in our sights, we’re looking to shake up the patient payments space, and we’d love to have you come aboard for the ride!

If putting compassion first, helping create groundbreaking products and continuously iterating & refining those products sound like you, then we encourage you to apply.

We’re looking for a Full Stack Developer to join the engineering team at Scratchpay. Scratchpay is on a mission to help people and their loved ones live happier lives by making access to healthcare simple. Over 1 million people have already turned to Scratchpay to help them with their care. Interested in helping design and build products that help people around the world live happier and healthier lives? Then read on…

We’re looking for a Full Stack Developer who is able to complete a project from conception to final product. This position will help build Scratchpay’s services ecosystem building essential micro-services so that we may deliver the best experience to our practice partners and their patients. You will be responsible for designing and developing front end and back end web architecture, testing your solutions, and ensuring its ongoing responsiveness.

You have strong organizational skills and strong attention to detail.
You learn and course correct when you don’t get the results you want.
You love doing things efficiently.
At Scratchpay, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.
We also believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.
We believe in a safe, welcoming, and inclusive environment, and we care most about getting it right rather than being right.

Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet the criteria above and below:

Responsibilities

• Architect, discuss, design, implement systems within the Scratch ecosystem. From simple (but important) sign-up forms to complex back-offices to end-user facing forms to multi-service signal-based event integration. There is no limit to what the business needs, and there is no limit to how good our solutions can be.
• Help Scratch develop its test infrastructure and write tests-as-we-code to improve Scratch test coverage
• Grow and improve the Continuous Integration and Continuous Delivery
• Participate in all technical and product discussions together with the team
• Work with 100% quality and business-sustainability in mind!
• Developing front end and back end website architecture.
• Designing user interactions on web pages.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing restful APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Minimum Requirements

• At least 3 years of experience in software development
• Ability to design, write and test code, algorithms, whether in the front-end, back-end, you-name-it (Cloud Functions?)
• Deep understanding of OOP and development patterns would be great
• Strong knowledge of Golang, paradigms, constructs, and idioms
• Experience with microservice based architecture.
• Strong coding skills, ability to use BDD and TDD if needed
• Ability to switch between languages, not vendor-locked-in
• Experience and confidence developing RESTful APIs and High-load apps
• Ability to write clean, maintainable and testable code with high quality
• Collaborate in different team members and Stakeholders to integrate user-facing elements with server side logic
• A principled approach to development. You should be opinionated but you should be die-hard about your opinions because after all, maybe you're wrong (but maybe not?)
• The understanding that any one line of code written can lead to catastrophic consequences if not thought out carefully! (Am not kiddin', just look at the heartbleed security issue)
• Ability to switch between frameworks (front-end, back-end, you-name-it)
• An eye for design and good front-end skills. Maybe not pixel perfect level but the ability to develop something that will look good and work across devices
• Understanding what is color theory and domain driven design
• Knowing what Agile and Scrum are
• Degree in Computer Science will be advantageous
• Strong organizational and project management skills.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React and Amber.
• Familiarity with database technology such as MySQL,Postgres or Orient DB
• Fluent in English
• Nice to have: knowledge of NodeJS, GCP, CI/CD, Kubernetes, and Docker.
• Nice to have: Experience in building payment solutions
• Nice to have: Experience in loans business

Personal Competencies

• Excellent verbal communication skills.
• Good problem solving skills.
• Attention to detail.
• Forward thinking
• Respectful
• Hardworking
• Have empathy
• Know your stuff and know what you don't know;
• Take constructive criticism

Scratchpay is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratchpay considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.