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DESCRIPTION: We are looking for Production Support Senior Program Managers who will apply technical proficiency for service operations and application production support for the large enterprise-level organization. Managers will need to acknowledge and manage the incident, administer and prioritize request and tickets queues, properly identify the most appropriate team and assign tickets to the team members, work on the issues, respond to issues, perform analysis, suggest and communicate input on potential work-arounds, communicate to all stakeholders and close issue as per agreed timelines.
Responsibilities:
- Performing the enhancement stories
- Working with the team to develop and deploy as per client standards
- Reporting on weekly, monthly and periodic basis
- Participating in the development / architecture meetings to represent Applications Operations Services teams and providing support view
- Coordinating and cooperating with different Program Managers and Team Leaders to facilitate resolution of incidents/tickets in allotted time
- Managing interdependencies or impediments to the resolution.
- Playing an important role in creating the knowledge Artifacts for all issues and standard operating procedures
- Delivering a high service levels of support and contribute to Service improvement at various levels
- Being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued
Qualifications/Experience:
- Minimum 5 years of experience in Software development industry
- At least 2 years of experience with understanding SDLC, branching, production release planning and grasp of complex systems architecture, system interdependencies and interfaces.
- At least 4 Years of experience with Application Support and minor enhancements
- Minimum 4 years of experience in trouble shooting, bug fixing and minor enhancements to web applications
- At least 2 years of experience working in environments with .NET Core, AngularJS, and REST would be a plus
- Ability to work in a diverse/ multiple stakeholder environment with excellent stakeholder management skills is a must
- Strong Analytical skills, coupled with strong verbal and written communications skills
- Flexible and adaptable
- Experience and desire to work in a Global delivery environment, with a possible experience in leading and managing multiple, local and remote, cross-functional teams (Dev and QA).
Bonus Experience:
- Strong self-organization skills.
- Global IT Delivery domain experience
- Knowledge of TFS/JIRA, along with working knowledge of JQL.
- Release and deployment methodologies
- Working with RDMS like SQL Server
- Producing documentation
- Establishing and enforcing processes
- Multitasking and prioritizing
- Travel may be required as per the job requirements
AP PERKS:
- Opportunity to work with people who are at the top of their field
- Competitive remuneration package.
- We reward excellence
- Career growth
- Collaborative learning environment
- Professional training
- Nice perks like team buildings, recreation and sports activities, game room, rooftop parties, etc.
Job Benefits:
- Recreation and sports activities
- Competitive remuneration package
- Career growth
- Developer-focused workplace
- Game room
- Healthy food
- Fun initiatives, team buildings and events
- Most cutting-edge technologies
- Remote work
- Roof-top terrace
Time zone: (GMT+01:00) Central European Time - Belgrade +/- 4 hours
Most important:
- Solid experience working with Python.
- Experience with Google Cloud Platform
- Experience with API based architectures
- Experience with Postresql and SQL
Nice to have:
- Experience with Django
- Experience with working remotely
- Familiar/involved with open source projects
Personal:
- Independent
- Fluent in English, written and spoken
- Problem solver
- Proactive attitude
Live Energized:
- Get the chance to work with big brands like Riot Games (League of Legends), Sony, Fox Broadcasting, Kaplan Inc. (top education company), Coinbase (#1 crypto exchange), BeachBody (#1 fitness company), etc.
- Work from anywhere as part of a community of digital nomads.
- Live and work in one of our roaming hacker houses (X-Outposts) around the world:
- Be part of the most energizing community for developers in the world by participating in our Seasons, a 3-month experience filled with challenges, rewards, RPGs, competitions, and more, all centered around a theme that will inspire and energize you.
- Get $2,500 per year (Unleash+) to spend on doing more of what you love and staying energized. Use it on conferences, courses, video games, photography gear, music gear, cooking gear, a gym membership, adventure sports, baby/pet sitting, productivity apps, restaurants, coworking, movie tickets, headphones, etc.
Job Benefits:
- Get the chance to work with big brands
- Live and work in one of our roaming hacker houses around the world
- Work from anywhere as part of a community of digital nomads
- Join our vibrant community
- We provide up to $2,500 in funding for your growth & wellbeing
Requirements:
- A passionate software engineer with a focus on the frontend for the past 5+ years
- You’re very comfortable using Typescript with React/Redux and hooks
- Experience scaling and optimizing the performance of front-end applications
- A strong understanding of user experience principles and empathy for our users
- Experience shipping high-quality code in a fast-paced environment
Blameless is a rapid growth startup headquartered in San Mateo. As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. https://www.blameless.com/about
Job Benefits:
- Platinum level medical, dental and vision plans
- Unlimited PTO
- On site catering: Blameless provides catered lunch to employees onsite
- Company Events: We celebrate the big and small stuff!
- Commuter Benefits
Responsibilities
- Automate our infrastructure systems and ephemeral infrastructure
- Manage a multi tenant strategy and implementation
- Ensure infrastructure is highly scalable, reliable, and observable
- Act as the subject matter expert for infrastructure and platform concerns including monitoring, logging, secrets management, security, configuration management
- Develop solutions that help developers move quickly and safely
- Partner with developers on ways to minimize build, testing and release friction and optimize engineering efficiency
Requirements
- 5+ years’ experience developing and supporting production infrastructure
- Experience with Docker, Kubernetes, Helm, and working with hosted services in Google
- Infrastructure as code experience (Terraform)
- Experience with CI/CD implementations
- Experience with Bash
- Exceptional work ethic and an innate passion for Blameless’ work
- Comfortable working with a distributed team
- SASS experience preferred
Job Benefits:
- Platinum level medical, dental and vision plans
- Unlimited PTO
- On site catering: Blameless provides catered lunch to employees onsite
- Company Events: We celebrate the big and small stuff!
- Commuter Benefits
Auth0 is a unicorn that just closed a $120M Series F round of funding, with total capital raised to date of $330M and valuation of nearly $2B. We are growing rapidly and looking for exceptional new team members to add to our exceptional talent pool - and who will help take us to the next level of success. One team, one score.
Our vision is to provide people with secure access to any application in one click or less. And our promise is to make identity work for everyone—whether you’re a developer looking to innovate, or a security professional looking to mitigate. We are looking for curious, excited, boundary-pushing team members. So, if you’re a big thinker who is nimble and adaptable, Auth0 may be an ideal place for you to shine.
Auth0 gives companies simple, powerful and developer friendly building blocks so they can free up resources to focus on innovation. We strive to be the identity platform of choice for developers and Enterprises. We take our culture very seriously and are looking for people who are drawn to both our mission and out culture.
The Auth0 platform secures more than 100 million logins each day for customers all around the world - and we're growing fast! The Platform team enables Auth0 engineers to move faster by giving them tools to easily deploy and manage their services on Azure. This is a role with a huge impact. You will get to work with engineers throughout the organization and what you build will be a foundational piece of the infrastructure that allows Auth0 to scale for years to come.
You are a good fit if you:
- Have 5+ years of software development experience.
- Are proficient in Golang and Terraform.
- Have a deep understanding of Kubernetes and containerization.
- Have DevOps experience using cloud agnostic cloud native technologies.
- Have experience with Kubernetes on Azure or Kubernetes on multiple cloud providers.
- Have experience with infrastructure provisioning tools (e.g. Terraform, Packer).
- Are willing to take initiative and can unblock yourself to get things done.
- Tend to deliver work incrementally to get feedback and iterate over solutions.
- Have a passion for working on systems that are highly reliable, maintainable, scalable and secure.
- Are easy to work with: you communicate well, take feedback in a positive way and are OK not always doing the most glamorous tasks.
- Are comfortable working on a fully-distributed team.
Responsibilites:
- Implement a platform runtime that allows development teams to deploy and manage their services on Kubernetes and Azure.
- Research and implement solutions that address cross cutting concerns such as service discovery, configuration, routing and scaling.
- Provide guidance to engineering teams to effectively operate on a container-based platform.
- Be on-call for all services and components owned by the Platform team.
Extra Points:
- Experience with configuration management tools (e.g. Ansible, Salt).
- Experience with GitOps.
- Familiarity with gRPC.
- Demonstrable knowledge of TCP/IP and HTTP fundamentals.
- Aware of the best practices when creating Docker images.
- Familiarity with service mesh technologies such as Envoy and Istio.
- Experience working in a remote-friendly, asynchronous environment.
Preferred Locations:
- #US; #CA; #BA;
Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.
Auth0 safeguards more than 4.5 billion login transactions each month and its top priorities are availability and security.
We like to think that we are helping make the internet safer. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles.
Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.
Job Benefits:
- Flexible Work Arrangements
- Competitive Equity
- Top-of-the-Line Macbooks and other great tools
- Embrace Distributed Work
- Inclusive Work Environment
- Annual all-expenses paid international company offsite
Summary
We are looking for a Site Reliability Engineer to join our SRE Traffic team in supporting and developing the platform that serves the world’s favorite encyclopedia to millions of people around the globe. Wikipedia and its sister projects are powered by Free and Open Source software and infrastructure. The SRE Traffic team’s primary responsibility is the development and operation of a private and privacy-protecting global CDN for Wikipedia and related sister projects.
Our Traffic stack handles public DNS, global request routing, TLS termination, HTTP content caching, and internal service routing for the public services the Foundation operates. It acts as the edge layer between the wild public Internet and all of our internal software and infrastructure, handling ~12 billion encrypted HTTP requests per day, or ~140,000 per second on average, from edge server sites in California, Texas, and Virginia in the US, and the Netherlands and Singapore abroad. We currently employ Varnish and Apache Traffic Server for the most complex HTTP caching, manipulation, and request-routing parts of our stack.
We are a globally distributed and diverse team of engineers with a drive to explore, experiment and embrace new technologies. If you find what we do interesting, if you are up to the challenge of improving the reliability and delivery of one of the Internet’s top 10 websites, and you enjoy the idea of working in a remote-first role, we may just be the right place for you.
You are responsible for:
- Operating and helping to improve the design of the CDN edge of Wikimedia’s infrastructure
- Responding to common traffic issues following documented procedures
- Performing day-to-day operational tasks on Wikimedia’s public facing infrastructure (deployment, maintenance, configuration, troubleshooting)
- Utilizing configuration management and deployment tools
- Monitoring systems and services
- Assisting with incident response, diagnosis, and follow-up on system outages or alerts across Wikimedia’s production infrastructure
- Sharing our values and working in accordance with them
Skills and Experience:
- Some experience working as part of an SRE/Operations/DevOps team, or similar
- A working knowledge of the core protocols of the Internet, especially TCP/IP, DNS, HTTP, and TLS
- Operational experience with one or more open source HTTP server and/or proxy softwares (such as Apache, Nginx, Haproxy, Envoy, Varnish, ATS, etc) running on a Linux server platform.
- B.S. in Computer Science or equivalent work experience
Qualities that are important to us:
- Some programming and/or scripting experience solving real problems in any language
- Strong English language skills and ability to work effectively and often asynchronously as part of a globally distributed team
Additionally, we’d love it if you have:
- Familiarity with the debugging and performance tracing of HTTP requests through various proxy/caching layers
- Familiarity with global Internet infrastructure and routing
- Comfort with shell and scripting languages used in an SRE/Operations engineering context (Python, Go, Bash, Ruby, etc.)
- Low level systems troubleshooting and debugging skills
- Prior experience contributing to Free and Open Source software projects or communities in any capacity
The Wikimedia Foundation is...
...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.
As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.
If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.
U.S. Benefits & Perks*
- Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
- The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
- The 401(k) retirement plan offers matched contributions at 4% of annual salary
- Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
- Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
- For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
- Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
- Telecommuting and flexible work schedules available
- Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
- Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people
*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.
More information
Wikimedia Foundation
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Our Commitment to Equity
This is Wikimedia Foundation
Facts Matter
Our Projects
Our Tech Stack
Job Benefits:
- Fully paid premiums for medical, dental & vision insurance premiums
- 401(k) with 4% matching contribution
- 7-12 weeks parental leave with 100% pay + lactation room
- Wellness Program ($1800 annual) to promote wellness & personal growth
- Pre-tax savings plans for Transportation & Parking
- Flexible work schedules and remote working options
- Pet Friendly office
- Commitment to diversity & inclusion throughout the employee lifecycle
- 12 days vacation, 19 days holiday, 2 days volunteer work and more!
- Lean more at https://wikimediafoundation.org/wiki/Work_with_us
Location: Remote | Los Angeles, CA | San Francisco, CA | Irvine, CA
We are a tech company, operating a thriving and growing broadcast platform, Alexa ranked in the top 100 sites internationally, and the top 25 in the United States, with approximately 10 million daily users, and a worldwide community of fans. Independent Broadcasters use our platform to create and share live streaming video, photographs, and similar content, generally adult in nature, (but no adult content is required).
Multi Media LLC is seeking a product growth expert who thrives at the intersection of Product Analytics, Data Science, Product Design, and Growth Marketing. As the product manager of growth, you are familiar with a range of high-impact growth strategies, tactics, and technologies to optimize product funnels and make products grow. The team is data-driven and results focused. The ideal candidate will be technical, hands-on, and have a strong analytical and product background.
What will you do
- Expand on a data-driven, results focused culture by consistently monitoring growth progress, identifying actionable insights to improve performance, and testing new tactics to beat goals and respond to industry fluctuations.
- Lead the development and execution of all strategic and tactical elements influencing product growth.
- Establish a deep understanding of user needs and explore new, growth-oriented product experiences that address these needs.
- Drive customer acquisition product adoption and usage growth.
- Work with your product, design, data science, and engineering partners to set creative and developmental direction of growth products and deliver these experiences.
- Have a sense of urgency, move quickly, and ship things.
- Deliver against growth KPIs
- Continually develop, measure, and optimize campaigns and products to fit into the team’s roadmap and align priorities with our overall product strategy.
- Act as a knowledge center for product growth progress and best practices across Multi Media teams and support communication with broad product initiatives.
Requirements
- Minimum 5 years of experience in product management or related technical field
- Bachelor’s degree in related technical field (Computer Science, Data Analytics, etc)
- Experience building and executing product growth strategies
- Proven track record in developing and executing A/B tests
- Strong analytic and quantitative skills - ability to use data to measure effectiveness and extract actionable insights from campaigns and results
- Experience collaborating with and leading cross-functional groups
- Knowledgeable about machine learning trade-offs and model evaluation
Benefits
- A strong team of A-players
- A robust engineering culture
- Opportunity to make an impact on the highly popular product
- Freedom to bring the ideas to the table and to make technical decisions
- Support and guidance of the highly professional and knowledgeable team
- Flexible working environment
- Health & Life insurance with dental and vision plans. 100% Employer-sponsored for employee & dependents
- 401k matching
- Paid holidays, vacation, and sick days
- Corporate Udemy account and professional development assistance
Job Benefits:
- Performance bonuses
- 100% company paid medical, dental, and vision coverage
- Daily company paid catered lunch
- 401(k) savings plan with a company match
- Top of the line technology to help you build your own workspace
- Corporate Udemy account and professional development assistance
Time zone: (GMT-08:00) Pacific Time
We are looking for talented Full Stack PHP developers living in Eastern Europe who want to join our engineering team in building the future of education technology.
The position requires a developer with experience and expertise building modern web applications and mobile web apps using the latest back-end and front-end technology. At Moby we are use a LAMP based tech stack to support over 22 million users (roughly half the schools in America use our software) giving you the opportunity to solve a variety of challenges at scale.
The position is remote allowing you to work from the comfort of your home, and requires the ability to read, write and speak in English. Our developers work 9am - 6pm EET.
We use Slack for most communication including voice calls so you must have conversational English skills.
Skills & Requirements
- Work for yourself and not for an outsourcing company
- Strong knowledge of PHP (3+ years experience)
- Strong knowledge of Javascript, HTML, CSS and related tools/packages (3+ years experience)
- Strong knowledge of MySQL (3+ years experience)
- Any React experience is a big plus
- Strong English skills (written and verbal).
Working setup
- Work from home
- A computer that is not older than 3 years
- High speed internet
- Clear microphone / headset.
Hours
- Willing to work 45 hours per week
- Work 9am to 6pm in the Eastern European Timezone (EET)
TMP Data Engineering is seeking a Data Engineer to support building new data products and services.
The Team
- TMP Data Engineering works on data services across product organizations within TMP and supports building a customer-facing data visualization product. The Data Engineering team supports an enterprise-grade recruitment platform focusing on talent acquisition and job opportunity exploration.
- The team has extensive experience in ETL development, works with large scale data in real-time, and cross collaborates with other engineering teams across the organization.
About the Job
- Build and maintain ETL pipelines utilizing Python that connect 1st and 3rd party data
- Work with Cloud Computing Platforms (GCP/AWS), Luigi, Kafka, and other open-source technologies
- Conduct data modeling, schema design, and SQL development
- Ingest and aggregate data from both internal and external data sources to build our world-class datasets
- Develop and lead the testing and fixing of new or enhanced solutions for data products and reports, including automating ETL testing
- Collaborate with Product Owner and domain experts to recognize and help adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation
- Assist with the development and review of technical and end-user documentation including ETL workflows, research, and data analysis
- Work with the Product team to define data collection and engineering frameworks
- Build monitoring dashboards and automate data quality testing
- Responsible for daily integrity checks, performing deployments and releases
- Own meaningful parts of our service, have an impact, grow with the company
Desired Technical Qualifications
- 2+ years of Python, SQL, and ETL development
- Bachelors or Masters degree in Computer Science or another related field
- Product/reporting suite experience
- Familiarity with C#, .Net, Kafka, Docker
- Exposure to front end development: HTML, JavaScript, jQuery, Angular or similar libraries
- Exposure / familiarity with Google Cloud Platform / BigQuery / Amazon Redshift
- AdTech experience preferred
- Enthusiastic about working with and exploring new data sets
- Detail-oriented and strong communicator
Flexible Location (Remote Hubs):
Berlin, Germany | Lisbon, Portugal | London, England | Paris, France | USA
We are an equal opportunity employer and welcome all qualified applicants regardless of race, ethnicity, religion, gender, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive.
Job Benefits:
- Health, Dental & Vision coverage for you and your family
- 21 days of PTO
- 10 Company Paid Holidays and your Birthday off
- Great coworkers
- Competitive Compensation Package
- Short and Long Term Disability coverage and Basic Life Insurance
- Paid Family Leave
- Skills training for employees
- Diversity & Inclusion Program
- Ideas First/Write-for-Us Program
We are seeking a Senior Database Administrator (Postgres/RDS and Redshift) with an excellent technical understanding of these domains, at least several years of experience are required. The job is a remote contract position working on several large database systems.
About the Job
- Database administration, tuning, management and security
- Providing technical support for all database environments
- Development and organization of all databases
- Assessment and implementation of new technologies for the database layer
- Providing long-term perspective on the relationship of the selected database technology to business opportunities
- Set up, configure, maintain and enhance proper infrastructure to support a large scale data analytics environment
- Evaluate the technical tradeoffs of every decision
Desired Technical Qualifications
- Excellent and proven knowledge of Postgres on Amazon RDS
- Excellent and proven knowledge of Amazon Redshift
- Excellent and proven knowledge of SQL
- EXPLAIN ANALYZE is one of your most-used SQL commands
- Good knowledge of the following technologies is a bonus:
- Redash
- Python
- Shell scripting
- Docker
- Proficiency in Git, JIRA and Teamcity are a plus
- 4+ years in a production environment a plus
Personality
- Quick thinking and acting with minimal/no supervision
- Able to build enterprise grade architectures off of minimal and changing requirements
- Self driven, independent, creative and eager to learn new skills
- Aren't happy with good, and build to great
Flexible Location (Remote Hubs):
Berlin, Germany | Lisbon, Portugal | London, England | Paris, France | USA
We are an equal opportunity employer and welcome all qualified applicants regardless of race, ethnicity, religion, gender, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive.
Job Benefits:
- Health, Dental & Vision coverage for you and your family
- 21 days of PTO
- 10 Company Paid Holidays and your Birthday off
- Great coworkers
- Competitive Compensation Package
- Short and Long Term Disability coverage and Basic Life Insurance
- Paid Family Leave
- Skills training for employees
- Diversity & Inclusion Program
- Ideas First/Write-for-Us Program